User Guide

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Frequently Asked Questions
Q1.) How many pops can I have at one time?
Ans: Depending on the computers capabilities you will be able to pop more video streams. But on
average you should be able to pop about 16 with no problems.
Q2.) Where can I download Pop Surf
Ans. Please visit our website at www.Aviosys.com and go to the download section.
Q3.) Why isn’t my device detecting in the local area network or in IP service?
Ans: Please make sure to turn off or setup your firewalls and anti virus programs so that the device an
be accessed. There may be some conflict and we recommend to turn off the firewall and antivirus
software to see if there may be a potential conflict.