User manual

Adding Senders to an Address List
If the e-mail of a specific sender has been quarantined, but you wish future mails from
this sender to be accepted, you can add the sender to one of your address lists, e.g.
Anti-Spam: Whitelist
1. In Avira AntiVir Exchange Monitor, open the Quarantine where the desired mail is
located.
2. Right-click the mail and enable All tasks - Add sender to addresslist.
3. Select the address list to which the sender is to be added.
If you want to make sure that all senders from a specific domain are accepted and
let through to the recipients’ mailboxes, proceed in the same way, but select the
option Add sender domain to addresslist. This avoids having to add every single
e-mail sender from a domain (e.g. a customer) to the address list individually. The
address is added in the form *@samplecompany.com.
Note: In both cases, the option Allow adding addresses from quarantine must be
enabled within the address list. Otherwise the selected sender address cannot be
added to the list!
Bad Mail
Messages that cannot be processed by AntiVir jobs – such as messages with unknown
formats – are referred to as "badmail". Because Avira AntiVir Exchange cannot read
these messages, little is known about badmail. Such mail may therefore also contain
undetected viruses.
There is only one badmail folder on each server, and you can not create further badmail
folders. Otherwise, the same functions and options apply to badmail as for quarantined
mail.
3.3.3.2 Avira AntiVir Exchange Reports
With AntiVir Reports functions, you can retrieve detailed information on e-mail
processing. Eight predefined reports and one advanced statistics report are available.
The advanced statistics report can be defined individually.
The reports can be accessed through the AntiVir Monitor. The reports list the policy
violations detected (e.g. viruses, undesired file attachments) both graphically and in list
form. Specific reports are available for the most current Avira AntiVir Exchange issues. In
addition, information on quarantines is also shown.
Reports can be created for freely selectable periods. They can be printed and exported
with a wide range of options for further processing.
Report data is temporarily stored during processing and written to the evaluation
database at half-hour intervals, i.e. processed e-mails do not immediately in the reports.
Click AntiVir Reports and double-click the required report in the right pane to open it. In
the window that appears, enter the desired time span for the report. Click to export
the analysis in one of several formats for importing into another application.
Avira AntiVir Exchange 7
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