User manual

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Avira Free Antivirus - User Manual (Status: 16 Dec. 2013) 188
 Identify the file in the quarantine manager of the Control Center and select the item
Send file via the context menu or the corresponding button.
 Send the required file packed (WinZIP, PKZip, Arj, etc.) in the attachment of an email to
the following address:
[e-mail]
As some email gateways work with anti-virus software, you should also provide the
file(s) with a password (please remember to tell us the password).
17.4 Reporting false positives
If you believe that your Avira product is reporting a detection in a file that is most likely
"clean", send the relevant file packed (WinZIP, PKZip, Arj, etc.) as an email attachment to
the following address:
[e-mail]
As some email gateways work with anti-virus software, you should also provide the file(s)
with a password (please remember to tell us the password).