User manual

Product Review: Mac Security ‐ July 2013 www.av-comparatives.org
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EICAR.COM test file drive-by download: the
same reaction was noted as for the manual
download
EICAR potentially unwanted application: ESET
Cyber Security Pro displays a warning dialog
box, with a choice of Disconnect or No
Action.
AMTSO phishing test page: the download page
is blocked, and replaced by ESET’s own
warning page, which states “The web page is
on the list of websites with potentially
dangerous content”. A separate pop-up
warning message is also displayed.
CloudCar test file: A warning message appears,
similar to the one for the Eicar file.
When we plugged a USB flash drive containing
malware into our test Mac, ESET Cyber
Security Pro immediately warned of the
malicious content, before we had even opened
the drive in Finder.Overall, we found ESET’s
warning messages to be good.
Malware protection/detection test
ESET Cyber Security Pro detected all of the
malware samples, both Mac and Windows,
used in our tests.
Help and Documentation
ESET produce two manuals for Cyber Security
Pro. There is a very simple 12-page, large-
print Quick Start Guide, which covers the
essentials of installation and use, and a much
more comprehensive 24-page User Guide. The
latter covers all aspects of the installation
and use of the program in detail, and has
been appropriately illustrated with
screenshots. A clickable index page and
thorough bookmarking make it easy to access
a particular section with a single click.
There is a local Help feature, which is
searchable and has a comprehensive, clickable
index page. Finally, a searchable
knowledgebase is available on ESET’s website,
which features not only text instructions, but
also videos for important common tasks such
as creating a scheduled scan. Overall, we
found the help facilities for Cyber Security Pro
to be of the same excellent standard as with
other ESET products.
Summary
Overall, we found ESET Cyber Security Pro to
be an excellent anti-malware solution for Mac
OS X, and it receives our Approved Security
Product award. The program is simple to
install and use, and status displays and
warning messages are clear. Help facilities are
exemplary.