User manual

Product Review: Mac Security ‐ July 2013 www.av-comparatives.org
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If the real-time protection is disabled, the
button for Virus Protection turns red, and the
status bar text and graphic change to a
warning. An obvious “Resolve Now” button
appears; clicking this immediately reactivates
the protection.
We found the status display, warnings and
“Resolve Now” button to be excellent. We were
a little surprised to see ladybirds (ladybugs)
used to indicate a threat, as these are an
ecologically safe method of pest control, not
pests.
The manual update feature can be found in
the Quick Heal Total Security menu in the Mac
Menu Bar; we were surprised that this was not
more obviously positioned in the main
window. However, the automatic update logs
show that the software checks for updates
approximately every 15 minutes, i.e. very
frequently. A very obvious “Scan My Mac”
button can be found in the bottom left-hand
corner of the main program window, which
provides the options of a full scan or custom
scan.
The program’s local help consists of a 52-page
manual in .pdf format, which can be accessed
from the Help Menu in the Mac Menu Bar.
Subscription information can be found by
clicking Quick Heal Total Security, About… in
the Mac Menu Bar. Again, we felt this could
have been a made a little more obvious.
Quick Heal does not add an entry to the
Finder context menu, so scans have to be
started from the program window.
We found the overall design of the program to
be very clear and uncluttered, with a very
clear status display and warnings. However,
we feel that adding the update function and
subscription information to the main window
would be an improvement.
Non-administrator access
When logged on with a non-administrator
account, we were able to deactivate the real-
time protection without providing any
additional credentials. However, we were not
able to uninstall the program.
Scheduled scanning
A scheduled scan is not set by default in
Quick Heal Total Security, although it is fairly
straightforward to configure this by clicking
on Mac Security, Scheduled Scans.
AMTSO Feature Settings Checks
Results for the AMTSO Feature Settings Checks
were as follows:
EICAR.COM test file manual download: A clear
warning message indicates that the file has
been quarantined:
A file by the name of eicar.com.download is
found in the Downloads folder. Clicking on it
produces a message from Mac OS X that it is
not a valid download file.
EICAR.COM test file drive-by download: as for
the manual download above