User guide

Quarantine Management
AMES User Guide (Status: 24 Jan 2012) 29
As Avira-Partner or AMES domain administrator, you can generate a quarantine report and
send it to all users of a domain: Go to the
Domain overview > Services, scroll down to the
Quarantine report section and click
Send.
4.3 Managing the quarantines directly from your email account
Once the daily summary report is activated, the user receives an email every day, as
scheduled, with the list of eventual new spam messages.
Whitelist Options
You can manage your quarantine directly from your email client, by using the links in the
Whitelist Options column of the Quarantine Summary:
• Click Release Only, to deliver the quarantined email to your inbox.
• Click Safe Sender, to deliver the quarantined email to your inbox and to add the sender
to the whitelist of your AMES SpamFilter, so the sender will never be blocked again.
• Click
Safe Domain, to deliver the quarantined email to your inbox and to add the
sender’s domain to the whitelist of your AMES SpamFilter, so the domain will never be
blocked again.