User`s manual

8. TROUBLESHOOTING

If you have problems with the operation of your scanner,

please check the following troubleshooting hints.

8.1 FREQUENTLY ASKED QUESTIONS

Question: When the scanner is powered on, it makes

noises and won’t stand ready.

Answer: There are two possibilities:

1) You might fail to push the scanner shipping

lock to its “use” position. If this is the case, pull

the scanner status switch to its “use” position

first.

2) The scanner is not placed on an even, flat

desktop surface. This may cause the scanner to

malfunction.

Question: The scanner is powered on, but the lamp does

not light up.

Answer: The lamp is probably out of order. Contact your

local dealer or distributor to replace the lamp.

For your information, the average life time of the

lamp is about 15,000 hours and the operating

temperature for the scanner is between 5°C

and

35°C.