User Guide

8-1
8 Troubleshooting
Information Codes/Message
Information Codes During Scanning and Copying
Info code Meaning Action
10001 SRAM error Restart your @V5100.
If the code still appears, contact your nearest
dealer.
10002 DRAM error Restart your @V5100.
If the code still appears, contact your nearest
dealer.
10003,
10004
Lamp error Restart your @V5100.
If the code still appears, contact your nearest
dealer.
10005 Home sensor
error
Restart your @V5100.
If the code still appears, contact your nearest
dealer.
10006 Lamp error Restart your @V5100.
If the code still appears, contact your nearest
dealer.
10007 Lock error 1. Turn off your @V5100.
2. Find the lock switch underneath the
machine and unlock the machine.
3. Restart your @V5100.
If the code still appears, contact your nearest
dealer.