User Guide

Troubleshooting
8-2
10008,
10009
ADF error. ADF paper jam.
Open the ADF cover and remove the
paper from the ADF then restart your
@V5100.
If the code still appears, contact your
nearest dealer.
10201 Z1 access error Restart your @V5100.
If the code still appears, contact your
nearest dealer
10202 Z1 SRAM error Restart your @V5100.
If the code still appears, contact your
nearest dealer
MESSAGE DURING SCANNING AND COPYING
LCD Message Action
Copy function
disables.
Please download the printer profile.
Check printer
cable or status.
1. Check if the printer cable has been correctly
connected.
2. Check if the printer is turn on.
3. Restart the @V5100 and your printer.
4. If the message still appears, contact your nearest
dealer.