User Manual
13
Nothing appears in
the display even
when the power is
turned on.
Problem
Low Battery Symbol
appears.
Device operation
time is inconsistent.
No reading after
measurement.
Suspicious blood
pressure results.
Suspicious heart
rate results.
Power switches off
automatically.
During measuring,
air re-inflates.
Batteries are drained.
Battery are not correctly aligned with
terminals.
Probable Cause
Batteries are drained.
In colder temperatures batteries have
weaker electrical charges.
Different battery brands have different
life spans.
Batteries are drained.
Perhaps the cuff was improperly
positioned.
Blood pressure naturally varies
throughout the day.
Bodily movement during device use.
Measurement shortly after exercise or
exposure to the outdoors.
System design.
It could be a normal action if the user's
blood pressure is higher than the initial
pressure value, the device
automatically pumps to a higher
pressure by 40mmHg each time.
The arm cuff is not fastened properly.
Troubleshooting
Replace all batteries with new ones.
Reinsert batteries in the correct
position.
Recommended Action
Replace all batteries with new ones.
Warm up the batteries, or use the
device in a warmer setting.
Use Alkaline batteries and replace
all batteries at the same time with
same brand batteries.
Replace all batteries with new ones.
Adjust patient and arm cuff to
measure.
Rest a while, relax and measure
again.
Refrain from moving during
measurement.
Do not take measurements after
exercise or coming back from the
outdoors.
Push the power button again, and
then begin measure again.
Relax, and try to take a measure
again.
Check that the arm cuff is fastened
properly and retake the
measurement.
Err Code
Meaning Corrective Action
Err 0
No pulse or detect pulses not enough.
Take off heavy clothes and retry again.
Err 1
Leakage in Cuff Pressure/Inflation too low.
The arm cuff is not fastened properly. Re-
apply the cuff, and take a measurement again.
Err 2 Pressure fault. Rest a while, relax and retry again.
Err 3
Deflation fault.
The arm cuff is not fastened properly. Re-
apply the cuff, and take a measurement again.
Err
Memory error.
Take off batteries to reboot the device, then
take another measurement.
Low batteries.
Replace all batteries with new ones.
Error Codes