English Edition Installation, Configuration and Operation of FRITZ!Box fon 5124
FRITZ!Box Fon 5124 This documentation and the software it describes are protected by copyright. AVM grants the nonexclusive right to use the software, which is supplied exclusively in what is known as object code format. The licensee may create only one copy of the software, which may be used exclusively for backup use. AVM reserves all rights that are not expressly granted to the licensee.
Contents 1 This Is FRITZ!Box Fon 5124 1.1 1.2 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2 FRITZ!Box Fon 5124: Connecting 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Connecting to the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Network Settings 7.1 7.2 7.3 7.4 Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Subnetwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 41 8 Troubleshooting 8.1 8.
Symbols and Highlighting This manual uses the following symbols for warnings and tips: The hand indicates important instructions that must be observed to avoid malfunctions. FRITZ! marks useful hints to assist you in working with the product. The table below explains the highlighting used in this manual. Highlighting Function Example Quotation marks Keys, buttons, icons, tabs, menus, commands “Start / Programs” or “Enter” Capital letters Path and file names in running text SOFTWARE\INFO.
Instructions for Operation at the Telephone 6 M Dial a number. N Pick up the handset. O Hang up the handset. P Talk. D Three-party Conference Call Q Wait for the acknowledgement tone. K You hear the ring tone. Ext. Enter an extension number (Ext.). In the place of the abbreviation “Ext.” used here, enter the number “1”, “2”, or a higher number, corresponding to the extension you would like to configure. MSN Enter an ISDN number (MSN).
Icons Designating the Functions and Features The functions and features can be used for analog and ISDN fixed-line connections as well as for Internet telephony (VoIP). The functions and features can be used for analog and ISDN fixed-line connections. The functions and features can be used only for ISDN fixed-line connections. The functions and features can be used only for analog fixed-line connections.
This Is FRITZ!Box Fon 5124 1 This Is FRITZ!Box Fon 5124 FRITZ!Box Fon 5124 connects one or more computers directly with your DSL line. Each connected computer can establish an Internet connection over FRITZ!Box Fon. Possibilities for connecting FRITZ!Box Fon PBX for Internet and Fixed-Line Telephony FRITZ!Box Fon 5124 is a PBX for the connection of analog terminal devices.
This Is FRITZ!Box Fon 5124 Internet Connection for All Computers All of the computers connected to FRITZ!Box Fon can access the Internet. There are two different ways of establishing an Internet connection. Both cases require Internet account information from an Internet Service Provider: z The Internet connection is established by FRITZ!Box Fon. For this the Internet account information must be registered in FRITZ!Box Fon.
Package Contents Port for Network Devices Network devices can be connected to the FRITZ!Box Fon LAN port along with network hubs or switches, including game consoles. 1.1 Package Contents The package contains: z FRITZ!Box Fon 5124 z one AC power adapter with cable for connection to the power mains z one 4.
Operation Requirements z To install the DSL software FRITZ!DSL, the minimum computer requirements are: – 300 MHz Pentium II processor with Windows XP, Windows 2000, Windows Me or Windows 98 and CD drive – 32 MB RAM – 20 MB free memory on the hard drive FRITZ!Box Fon 5124 – 1 This Is FRITZ!Box Fon 5124 11
FRITZ!Box Fon 5124: Connecting 2 FRITZ!Box Fon 5124: Connecting This chapter contains instructions on the following topics: z Launching FRITZ!Box Fon Operation: A Recommended Procedure z Mounting FRITZ!Box Fon z Connecting FRITZ!Box Fon to electrical power, DSL and ISDN or the analog telephone line z Connecting Analog Terminal Devices to the FRITZ!Box Fon z connecting one or several computers to FRITZ!Box Fon z Opening the FRITZ!Box Fon user interface Using the Installation Help on the CD If y
Launching Operation without the CD Installation Help Launching Operation without the CD Installation Help If you do not use the Installation Help on the CD, then comply with the sequence of steps recommended below. 1. Set up the FRITZ!Box Fon hardware: see the section “Mounting” on page 14. 2. Connect FRITZ!Box Fon to the power supply: see the section “Connecting to the Power Supply” on page 14. 3. Connect FRITZ!Box Fon to the computer(s): see the section “Connecting the Computer(s)” from page 16. 4.
Mounting 2.1 Mounting You can either place FRITZ!Box Fon on a horizontal surface or mount it on a wall. Please note the following: z Place or hang the FRITZ!Box Fon in a dry location that is free of dust and protected from direct sunlight. z Do not place FRITZ!Box Fon on excessively heatsensitive surfaces, as the base of the device can heat up during normal operation. z When connecting FRITZ!Box Fon to your computer using the network cable, remember to take the length of the cable into account.
Connecting to the DSL Line 2. Connect the mains adapter to the socket labeled “Power”, located at the far right of the back panel of FRITZ!Box Fon. 3. Plug the other end into an AC power outlet. The green “Power/DSL” LED will begin flashing after a few seconds to signal that the FRITZ!Box Fon is ready for operation. 2.3 Connecting to the DSL Line Connecting to the DSL splitter Cable The gray and black Y-shaped cable is for connecting to the DSL splitter.
Connecting the Computer(s) Connecting 1. Connect the longer, gray end of the cable to the socket labeled “DSL/TEL”, located at the far left of the back panel of the FRITZ!Box Fon. 2. Then connect the gray end of the Y-branch to the socket on the DSL splitter labeled “DSL”. The black end of the cable’s Y-branch is not needed for connection to the DSL splitter. The green “Power” LED stops flashing after a short time and remains lit to signalize that FRITZ!Box Fon is ready for Internet connections over DSL.
Connecting to the LAN Port 2.5 Connecting to the LAN Port If you want to connect a computer to one of the LAN ports on the FRITZ!Box Fon, make sure that your computer is equipped with a network adapter. A LAN port is usually designated by the icon at left or labeled “LAN”. Connecting a computer to a LAN port on the FRITZ!Box Fon Cable A red network cable for connecting a computer is included in the FRITZ!Box Fon package. Connecting 1. Remove the network cable from the package. 2.
Connecting to the LAN Port 3. Insert one end of the LAN cable to the computer's network adapter. 4. Connect the other end of the LAN cable to a socket on the FRITZ!Box Fon labeled “LAN 1”, “LAN 2”, “LAN 3” or “LAN 4”. No additional driver installation is necessary on the computer. Connecting More Computers to the LAN Ports Additional cables are required to connect further computers. In purchasing a LAN cable, note the instructions in the section “Network Cable” on page 106.
Connect a Network Hub or Switch Connect a Network Hub or Switch Connecting FRITZ!Box Fon to a network hub 1. Connect FRITZ!Box Fon to the power supply and to DSL as described on Seite 14. 2. Connect one end of the red LAN cable to the uplink port of the network hub or switch. 3. Connect the other end of the LAN cable to a socket on the FRITZ!Box Fon labeled “LAN 1”, “LAN 2”, “LAN 3” or “LAN 4”. 4. Please see the instructions in the section “Opening the User Interface” on page 23.
Connecting to the ISDN Line 2.6 Connecting to the ISDN Line The FRITZ!Box Fon only has to be connected to ISDN if you have an ISDN basic access. Connecting to the ISDN NT Cable The gray and black Y-shaped cable is for connecting to the ISDN line. This cable is a combination of a DSL cable and a telephone cable. Connecting 20 1. Connect the longer, gray end of the cable to the socket labeled “DSL/TEL”, located at the far left of the back panel of the FRITZ!Box Fon. 2.
Connecting to the Analog Telephone Line 2.7 Connecting to the Analog Telephone Line The FRITZ!Box Fon only has to be connected to the analog telephone line if you have an analog telephone line. Connecting to the analog telephone line via the DSL splitter Cable The gray and black Y-shaped cable is for connecting to the analog line. This cable is a combination of a DSL cable and a telephone cable. Connecting 1.
Connecting Telephone, Fax, Answering Machine 2.8 Connecting Telephone, Fax, Answering Machine If you would like to use analog equipment like your telephone, fax or answering machine for Internet or fixed-line telephony with the FRITZ!Box Fon, this equipment must be connected to the FRITZ!Box Fon. In order to use the ISDN fixed-line network, the FRITZ!Box Fon must be connected with the ISDN line (see the section “Connecting to the ISDN Line” from page 20).
Opening the User Interface 3 Opening the User Interface Once you have connected FRITZ!Box Fon with one or more computers, or with a network hub or switch, you can configure the settings for operation with FRITZ!Box Fon. The settings are configured on the FRITZ!Box Fon user interface. This interface can be accessed from any of the computers connected with FRITZ!Box Fon. The settings are saved in FRITZ!Box Fon. Open your Internet browser on the computer and enter “fritz.box”. The “fritz.
Configuring Internet Connections 4 Configuring Internet Connections There are two different ways for FRITZ!Box Fon to connect to the Internet. In both cases you need account information from an Internet Service Provider: z The FRITZ!Box Fon establishes the connection with the Internet and makes it available to all of the computers connected with the FRITZ!Box Fon. In this mode the FRITZ!Box Fon functions as a DSL router.
Configuring an Internet Connection in FRITZ!Box Fon Configuring an Internet Connection in FRITZ!Box Fon To configure the Internet connection, enter the Internet account information from your Internet Service Provider in the FRITZ!Box Fon. To do so, proceed as follows: 1. Have the Internet access information you received from your Internet Service Provider handy. 2. Open the FRITZ!Box Fon user interface and select the “Internet / Account Information” menu. 3.
FRITZ!Box Fon as a DSL Modem 4.2 FRITZ!Box Fon as a DSL Modem For the computers connected to the FRITZ!Box Fon to be able to establish their Internet connections themselves and use the FRITZ!Box Fon as a DSL modem, two prerequisites must be fulfilled: z FRITZ!Box Fon is configured as a DSL modem. z An Internet connection must be configured on each computer, using the Internet access software and the account information from an Internet Service Provider.
Configuring an Internet Connection on a Computer Configuring an Internet Connection on a Computer 1. Have the Internet access information you received from your Internet Service Provider handy. 2. Install the Internet access software on the computer. 3. Start the Internet access software and enter the account data. Establishing Internet Connections Use the Internet access software to establish a connection to your Internet Service Provider.
USB Devices 5 USB Devices The FRITZ!Box Fon has a built-in USB host controller. A USB host controller provides a USB port to which you can connect USB devices. The USB host controller is suitable for connecting the following USB devices: z USB mass storage devices (hard drives or memory sticks) z USB printers z USB hubs 5.1 Connecting USB Devices Some of the USB devices, such as memory sticks, are inserted directly into the USB port of the USB host controller.
USB Mass Storage Devices 5.2 USB Mass Storage Devices USB mass storage devices include hard drives and memory sticks. File Systems Supported The USB host controller supports the mass-storage file systems FAT and FAT32. Connecting the USB Mass Storage Device A USB mass storage device can be connected either directly to the USB host controller, or via the USB hub (see the section “USB Hub” on page 35).
USB Printers 1. Click the name of the mass storage device in the “USB Devices / Mass Storage Device” menu or open a web browser and enter “FTP://fritz.box” in the address field. 2. The folder structure of the USB mass storage device is displayed in your web browser. If you are using Microsoft Internet Explorer, you can simply copy files from your mass storage device to your computer and vice versa (by means of “drag and drop”, for instance).
Configuring the Printer Port in Windows z Computers with Linux: The printer must be supported by the CUPS (Common UNIX Printing System) software and be detected correctly at the USB/accessory port on FRITZ!Box. z Apple computers A printer can be used only if its drivers can be selected in the Printer Setup Uitlity or if a compatible driver is available there.
Installing Print Drivers in Windows XP/2000 Installing Print Drivers in Windows XP/2000 1. Open the start menu of the computer and click the “Printers and Faxes” entry (Windows XP) or click “Start / Settings / Printer” (Windows 2000). 2. In the “Printers and Faxes” window, click “Add a printer” in the “Printer Tasks” area on the left hand side. In Windows 2000, click “Add Printer” in the “Printers” window. The Add Printer Wizard will be started. 3. Click “Next”. 4.
Installing Print Drivers in Windows Me/98 Installing Print Drivers in Windows Me/98 1. In the “Start / Settings” menu, click the “Printers” entry. 2. In the “Printers” window, click “Add Printer”. The “Add Printer Wizard” is started. 3. Click “Next”. 4. Select the option “Local printer” and then click “Next”. 5. Select the manufacturer for the USB printer connected to the FRITZ!Box Fon from the “Manufacturers” list and then select the exact model from the “Printers” list.
Configuring USB Printers on Apple Computers Example For example, the command for a laser jet printer with the name “Laserjet4” and the printer description file “laserjet.ppd” at a FRITZ!Box Fon with the default address 192.168.178.1 would read: lpadmin -p LaserJet4 -E -v socket://192.168.178.1 -m laserjet.ppd You can view the printer description files installed in the system by entering the command: lpinfo -m.
USB Hub 4. In the “Protocol” field, select the entry “HP Jet Direct Socket”. 5. Enter in the “Address” field the IP address of the FRITZ!Box Fon: 192.168.178.1: 6. Leave the “Queue” field empty. 7. Enter the desired values in the “Name” and “Location” fields. 8. Enter a driver compatible with your printer in the “Print Using” field. 9. Click the “Add” button to save your settings. If the printer cannot be selected, try selecting a compatible printer or printer driver instead.
Configuring FRITZ!Box Fon for Telephone Connections 6 Configuring FRITZ!Box Fon for Telephone Connections This chapter describes how to set up FRITZ!Box Fon for fixedline and Internet telephony.
Entering Numbers for Calls over Fixed Lines 6.2 Entering Numbers for Calls over Fixed Lines Your fixed-line numbers must be set up in FRITZ!Box Fon for fixed-line telephony. Proceed as follows: 1. Start a web browser. 2. Enter “fritz.box” in the address field. 3. Click the “Extensions” command in the “Telephony” menu. 4. Click the “Fixed-line Numbers” button. 5. On the “Fixed-line Numbers” page, specify whether your fixed line is an ISDN line or an analog line. 6.
Dialing Rules for Internet and Fixed-Line Telephony 4. In the “Analog Extensions” area, click the “Change Settings” button next to the number of the extension. 5. Select a number from the “Number of the extension” drop-down menu in the “Extension FON 1” area. The terminal device connected to the “FON 1” extension reacts to incoming calls placed to this number and uses the kind of connection specified for outgoing connections with this number. 6.
Selecting the Type of Connection Manually 6.5 Selecting the Type of Connection Manually If you would like to use a certain kind of connection (Internet or fixed-line) for a call, dial the following keys on the telephone keypad before the number: Fixed-line Connections s111r establishes a fixed-line connection Internet Connections s12r establishes an Internet connection.
How Does Internet Telephony Work? Telephony Scenarios If you have configured both a fixed-line number and an Internet number in FRITZ!Box Fon, you can make calls in all directions: z from the fixed-line network into the fixed-line network z from the Internet into the fixed-line network z from the Internet into the Internet and receive calls from all directions as well. Bandwidth Management with FRITZ!Box Fon FRITZ!Box Fon is equipped with integrated bandwidth management.
Network Settings 7 Network Settings Upon delivery, the network settings of the FRITZ!Box Fon are preconfigured as follows: Factory Settings All computers are located in the same IP network enabled IP address 192.168.178.1 Subnet mask 255.255.255.0 DHCP server enabled According to these settings, all computers connected with the FRITZ!Box Fon are located in the same subnetwork. You can change any of these settings, but should only do so if you are well versed in network settings.
What Is an IP Address? IP Network A network in which data exchange takes place on the basis of the Internet Protocol is called an IP network. What Is an IP Address? The term IP address is the abbreviation for Internet Protocol address. The IP address corresponds to the “postal” address of a device located in the Internet or in a local IP network. So that data packets are sure to be delivered to the right address, each IP address may be assigned only once within the Internet or a local IP network.
What Is an IP Address? addresses so that they are available for assignment in local IP networks. An IP address may only be assigned once within the local network. A private IP address may exist in any number of other local networks. Fixed IP Address Fixed IP addresses are IP addresses which are permanently assigned to a computer or another device like a network printer.
Subnetwork Subnetwork A local IP network can consist of one subnetwork or be divided into multiple subnetworks. The division into subnetworks is performed when the local IP network is configured. The subnetworks of a local IP network are also IP networks. Subnet Mask The subnet mask indicates which part of an IP address is the network address and which the address of the computer. The network address defines what is called the subnet. Example 1 IP Address: 192.168.178.254 Subnet mask: 255.255.255.
What Is DHCP? Example 2 Network address (subnet): 192.168.0.0 Address of the computer in the subnet: 192.168.178.254 IP address pool in the subnet: 192.168.0.0 - 192.168.255.255 The IP addresses 192.168.0.0 and 192.168.255.255 are reserved. This means that the addresses from 192.168.0.1 to 192.168.255.254 are available for assignment to the computers. What Is DHCP? DHCP is the abbreviation for Dynamic Host Configuration Protocol.
IP Address 7.2 IP Address The FRITZ!Box Fon is delivered with an IP address preset. Factory Settings All computers are located in the same IP network enabled IP address 192.168.178.1 Subnet mask 255.255.255.0 DHCP Server enabled The IP address and the corresponding subnet mask automatically yield the following values: Network address of the subnet 192.168.178.0 Entire IP address pool for the computers 192.168.178.2 - 192.168.178.253 You can change the preset IP address.
Reserved IP Addresses What IP Address Must You Assign for the FRITZ!Box Fon and What Else Must Be Taken into Consideration? z The IP address must come from the address range of your existing subnet. z The subnet mask must correspond with that of the connected subnet. z When the DHCP server of the FRITZ!Box Fon is enabled, the addresses 20 through 200 in the fourth group of numerals of the IP address are reserved for the DHCP server.
DHCP Server 5. Make the changes on the “IP Settings” page and then click “Apply”. 7.3 DHCP Server FRITZ!Box Fon is equipped with its own DHCP server. The DHCP server is enabled by default in the factory settings. Every time the operating system on a computer connected with FRITZ!Box Fon is started, it is assigned an IP address by the DHCP server. Only one DHCP server may be active within any network. Factory Settings All computers are located in the same IP network enabled IP address 192.168.178.
Fixed IP Addresses when the DHCP Server Is Enabled Fixed IP Addresses when the DHCP Server Is Enabled If you would like to assign fixed IP addresses to individual computers connected with FRITZ!Box Fon, despite the fact that the DHCP server is enabled, then you must disable the option “Obtain an IP address automatically” in this computer’s network settings and enter the fixed IP address manually.
Changing the DHCP Server Settings Changing the DHCP Server Settings Proceed as follows to open the DHCP server settings: 1. Open the FRITZ!Box Fon user interface (see the section “Opening the User Interface” on page 23. 2. Click “Expert Mode” in the “System” menu, enable the setting “Show expert settings” and confirm this setting by clicking “Apply”. 3. Open the “System / Network Settings” menu. 4. Click the “IP Addresses” button. The “IP Settings” page is opened.
“All computers are located in the same IP network” Is Disabled “All computers are located in the same IP network” Is Disabled If you switch off the setting “All computers are located in the same IP network”, the interfaces of the FRITZ!Box Fon will receive their own IP addresses. The following settings are configured by default: Interface IP address Subnet mask DHCP server LAN 1 192.168.178.1 LAN 2 like LAN 1 LAN 3 like LAN 1 The DHCP server is enabled at every interface.
Disabling the Setting “All computers are located in the same IP network” Disabling the Setting “All computers are located in the same IP network” Proceed as follows to open the DHCP server settings: 1. Open the FRITZ!Box Fon user interface (see the section “Opening the User Interface” on page 23. 2. Click “Expert Mode” in the “System” menu, enable the setting “Show expert settings” and confirm this setting by clicking “Apply”. 3. Open the “System / Network Settings” menu. 4.
Troubleshooting 8 Troubleshooting This chapter provides advice if you are not able to open the user interface of your FRITZ!Box Fon or if you want to change the IP settings on your computer. 8.1 Errors Opening the User Interface If you see an error message when you open the user interface, work through the following steps to find the source of the error and resolve the error. Checking the Cable Connections Make sure that all cable connections are plugged in securely.
Checking the Internet Browser Settings Checking the Internet Browser Settings Check the settings of the Internet browser: z The browser must use the network connection between the computer and FRITZ!Box when the user interface is opened. For this the automatic establishment of a DialUp Networking connection must be disabled. z The Internet browser must be in online operation.
Checking the Protection Software Enter the DNS name and IP address of the FRITZ!Box as exceptions in the proxy settings of the web browser 1. Select the “Connections” settings page under “Tools / Internet Options...”. 2. Click the “LAN Settings...” button in the section “Local Area Network (LAN) settings”, and in the next window, click the “Advanced...” button in the “Proxy server” section. 3. Enter as “Exceptions”: fritz.box; 192.168.178.1 and click “OK”.
Restarting the FRITZ!Box Fon If you would like to exit protection software to test access to the FRITZ!Box Fon, remove the DSL cable first! After testing, first start the protection software before reinserting the DSL cable and connecting to the Internet! Restarting the FRITZ!Box Fon Restart the FRITZ!Box Fon. Remove the mains cable from the socket. Wait five seconds before reconnecting to the power supply.
IP Settings 8.2 IP Settings FRITZ!Box Fon is equipped with its own DHCP server. This means that FRITZ!Box Fon assigns the connected computers their IP addresses. The connected computers must be configured such that they can receive their IP addresses automatically from FRITZ!Box Fon. The steps for checking and adjusting this option differ among the operating systems. See the relevant section for your operating system.
IP Settings Properties of the Internet protocol (TCP/IP) 5. Confirm your selection by clicking “OK”. The computer now receives an IP address from FRITZ!Box Fon. Obtaining an IP Address Automatically in Windows Me/98 Proceed as follows in Windows Me/98: Keep your Windows CD handy, as this may be required for changes to your network settings. 58 1. Select “Start / Settings / Control Panel”. 2. Double-click the “Network” entry to open it. 3.
IP Settings TCP/IP binding to a network adapter 4. Enable the option automatically”. “Obtain an IP address The “Obtain an IP address automatically” option 5. On the “DNS Configuration” settings page, enable the “Disable DNS” option. The “Disable DNS” option 6. Confirm your selection by clicking “OK”. The computer now receives an IP address from FRITZ!Box Fon.
IP Settings Obtaining an IP Address Automatically in Windows 2000 Proceed as follows in Windows 2000: 1. Select “Start / Settings / Control Panel / Network and Dial-up Connections”. 2. Double-click to select the Local Area Network connection with the network adapter bound to FRITZ!Box Fon. 3. Click the “Properties” button. 4. Double-click to select “Internet Protocol (TCP/IP)” in the list of network components. Properties of the LAN connection of a network adapter 5.
IP Settings The “Obtain an IP address automatically” option 6. Confirm your selection by clicking “OK”. The computer now receives an IP address from FRITZ!Box Fon. Obtaining an IP Address Automatically in Mac OS X In the Mac OS X operating system, proceed as follows to set the TCP/IP properties: 1. Select the “System Preferences” in the Apple menu. 2. In the “System Preferences” window, click the “Network” icon. 3.
Removing the FRITZ!Box Fon 9 Removing the FRITZ!Box Fon If you would like to clear the connection between the FRITZ!Box Fon and a computer, please take note of the information in this chapter. 9.1 Ending the Connection to the Computer LAN Ports If the computer is connected to one of the LAN ports on the FRITZ!Box Fon, simply remove the network cable. If the computer is connected to the FRITZ!Box Fon via a network hub or switch, remove the network cable between the computer and the network hub or switch.
Removing the Program Group in Windows Me and 98 Removing the Program Group in Windows Me and 98 Proceed as follows to remove the “FRITZ!Box” program group: 1. Open “Start / Settings / Control Panel / Add/Remove Programs”. 2. Select the “AVM FRITZ!Box” entry from the list of “Currently Installed Programs”. 3. Click the “Add/Remove...” button. Rebooting the computer concludes the uninstallation of the program group.
Removing FRITZ!DSL 9.3 Removing FRITZ!DSL If the FRITZ!DSL Start Center software program group is installed on a computer and you would like to remove it, perform an uninstallation using the Windows Control Panel. Removing the FRITZ!DSL Start Center in Windows XP Proceed as follows to remove the FRITZ!DSL Start Center software in Windows XP: 1. Open “start / Control Panel / Add or Remove Programs”. Make sure that the “Change or Remove Programs” button is selected in the column at left. 2.
Removing FRITZ!DSL Start Center in Windows 2000 Removing FRITZ!DSL Start Center in Windows 2000 Proceed as follows to remove the FRITZ!DSL Start Center software in Windows 2000: 1. Open “Start / Settings / Control Panel / Add/Remove Programs”. Make sure that the “Change or Remove Programs” button is selected in the column at left. 2. Select the “AVM FRITZ!DSL” entry from the list of “Currently installed programs”. 3. Click the “Change/Remove” button.
Uninstallation of the Printer Port 9.4 Uninstallation of the Printer Port If the AVM FRITZ!Box printer port is installed on a computer and you would like to remove it, perform an uninstallation using the Windows Control Panel. Removing the Printer Port in Windows XP Proceed as follows to remove the “AVM FRITZ!Box Printer Port” in Windows XP: 1. Open “start / Control Panel / Add or Remove Programs”. Make sure that the “Change or Remove Programs” button is selected in the column at left. 2.
Configuration and Operation by Telephone 10 Configuration and Operation by Telephone Many of the FRITZ!Box Fon functions and features can be configured and used over a telephone connected to a FRITZ!Box Fon extension. Only tone-dialing (dual-tone multifrequency = DTMF) telephones can be used in configuration and operation. Pulse dialing telephones are not suitable. The telephone network features can be used only if they are supported by your telephone network carrier and enabled on your telephone line.
Operating FRITZ!Box Fon 5124 by Phone 10.1 Operating FRITZ!Box Fon 5124 by Phone This section describes how you can use the FRITZ!Box Fon features via your telephone keypad. Shortening the Dialing Procedure FRITZ!Box Fon automatically recognizes when a number has been entered, but not until a few seconds after the final digits are entered. To shorten the dialing procedure, enter the “#” character after the last digit of a number.
Alarm Example: Do Not Disturb should be configured from 8:00 p.m. until 7:00 a.m. daily. Enter the value 2000 for and 0700 for . r80s ss defines the period for Do Not Disturb at extension Ext. r91ss saves the settings in the FRITZ!Box Fon. r81s1s enables Do Not Disturb for the defined period. Disabling Do Not Disturb r81s6s disables Do Not Disturb for extension “Ext.”. Alarm The FRITZ!Box Fon includes an alarm clock function.
Selecting the Outgoing Number and the Type of Connection Enabling/Disabling the Alarm Function r881ss enables the alarm function for all extensions on which a time was configured r881r disables the alarm function for all extensions Selecting the Outgoing Number and the Type of Connection For outgoing connections you can specify the kind of connection that should be used. For this entry you can use settings already made in FRITZ!Box Fon or circumvent the settings currently configured in FRITZ!Box Fon.
Dialing Internal Calls If you enter an Internet number in the FRITZ!Box Fon user interface, an ID for the Internet number is created automatically. The Internet Number ID is displayed in the “Telephony / Internet Telephony” menu of the user interface, in the “Internet Number ID” column of the list of Internet numbers.
Alternating Between Calls Alternating Between Calls Whenever you have an active call 1 and one caller 2 on hold, you can switch from one call to the other as often as you want using the Hold button. To alternate between two connections, proceed as follows: Call 1 You are talking to Caller 1. P R Press the Hold button. Call 1 is now on hold. M To establish a second call, simply dial either the desired extension number or the outside line access “0” followed by the desired external number.
Picking up a Call from the Answering Machine Picking up a Call from the Answering Machine You can use this function to pick up incoming calls on your telephone after they have been accepted by the answering machine at a different extension. The other extension must be configured as an answering machine in the FRITZ!Box Fon. To pick up a call from another extension, proceed as follows: N Pick up the handset. s09 Dial the sequence shown at left.
Consultation / Hold To place a call on hold and then reactivate it, proceed as follows: Call 1 You are talking to Caller 1. P R Press the Hold button. Call 1 is now on hold and you can consult someone else. M To dial a second call, simply dial either the desired extension number or the outside line access “0” followed by the desired external number. Call 2 If the call is answered, you can consult with caller 2 on this line. Call 1 is still on hold.
Configuring FRITZ!Box Fon by Phone 10.2 Configuring FRITZ!Box Fon by Phone Restoring Factory Settings The FRITZ!Box Fon can be reset to its condition upon delivery. All settings you made in the FRITZ!Box Fon are then deleted. After restoring factory settings is FRITZ!Box Fon then restarted. r991s15901590s resets FRITZ!Box Fon to its condition upon delivery. Saving New Settings In this section, saving refers to all current settings. It is not necessary to save the configuration after each setting is made.
Call Waiting Option Disabling Automatic Outside Dialing N Pick up the handset. r1 Ext. s0s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Call Waiting Option Call waiting can be switched on or off for each extension. Some older terminal equipment connected to extensions may misinterpret the call waiting signal. This is especially true of fax machines and modems.
Call Rejection on Busy (Busy on Busy) Call Rejection on Busy (Busy on Busy) Calls for an extension can be rejected using the “Busy on Busy” feature. This means that the user receives a busy signal whenever the extension is busy. Enabling the Busy on Busy Function N Pick up the handset. r52Ext.s1s Dial the sequence shown at left. Type in the number of the extension in the “Ext.” field. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset.
Room Monitoring (Baby Monitor) You can disable the function by simply hanging up the handset of the telephone at which you enabled it. N Pick up the handset or activate the speaker phone function of your telephone. s4LevelsNumberr Dial the sequence shown at left. For “Level”, enter a number between “1” (the most sensitive sound level) and “8”. For “Number”, enter the number to be called.
Advanced Features 10.3 Advanced Features Call Diversion over FRITZ!Box Fon Incoming calls to the FRITZ!Box Fon telephones can be diverted to a different extension or to an external number. In contrast to call diversion over FRITZ!Box Fon, there is also call forwarding (call diversion via the central exchange). How to use call forwarding by phone is described in the section “Call Forwarding (Call Diversion via the Central Exchange)” from page 83.
Call Diversion over FRITZ!Box Fon Call Diversion Immediately (Without Ringing) N Pick up the handset. r41 Ext. s XNo./Ext. s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Call Diversion After the Third Ring N Pick up the handset. r42 Ext. s XNo./Ext. s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset.
Call Diversion over FRITZ!Box Fon Call Diversion Immediately by Ringing N Pick up the handset. r45 Ext. s XNo./Ext. s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Disabling Call Diversion N Pick up the handset. r40 Ext. ss Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset.
Three-Party Conference Call Three-Party Conference Call FRITZ!Box Fon allows you to hold telephone conferences with two other people at once. Two external and one internal party, or two internal and one external party can conduct a conference call with each other. You can set up a three-party conference as follows: 82 N Pick up the handset. M Dial the external number of the first party. Talk. R Press the Hold button.
Using FRITZ!Box Fon Features on the Analog Line Using FRITZ!Box Fon Features on the Analog Line When FRITZ!Box Fon is connected to an analog line, a feature can be activated directly at the switching station only if the line is set for this kind of configuration. N Pick up the handset. sr Dial the sequence shown at left. Next enter the keyboard shortcut your network provider has defined for the desired feature. The given keyboard shortcut must be obtained from your network provider.
Call Forwarding (Call Diversion via the Central Exchange) Call Forwarding Immediately Incoming calls for the given MSN are always diverted immediately to the specified number. Call forwarding can only be used to forward incoming calls to an external line. Call forwarding is subject to charges by the network provider and cannot be used for forwarding calls to Internet numbers. Call Forwarding Immediately for Your Extension's Outgoing Caller ID N Pick up the handset. s21s XNo.
Call Forwarding (Call Diversion via the Central Exchange) Disable Call Forwarding Immediately for Your Extension’s Outgoing Caller ID N Pick up the handset. s21sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Disable Call Forwarding Immediately for Any MSN N Pick up the handset. s21ss MSN r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.
Call Forwarding (Call Diversion via the Central Exchange) Call Forwarding When Busy for Your Extension’s Outgoing Caller ID N Pick up the handset. s67s XNo. r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Call Forwarding When Busy for Any MSN N Pick up the handset. s67s XNo. s MSN r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Call Forwarding When Busy for All MSNs N Pick up the handset.
Call Forwarding (Call Diversion via the Central Exchange) Disable Call Forwarding When Busy for All MSNs N Pick up the handset. s67ssr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Call Forwarding Delayed Incoming calls are forwarded to the specified number if not answered at the number originally dialed within 20 seconds (about five rings).
Caller ID Suppression for Outgoing Calls (CLIR) Disable Call Forwarding Delayed for Your Extension’s Outgoing Caller ID N Pick up the handset. s61sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Disable Call Forwarding Delayed for Any MSN N Pick up the handset. s61ss MSN r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Disable Call Forwarding Delayed for All MSNs N Pick up the handset.
Displaying the Incoming Caller ID (CLIP) Enabling CLIR Permanently N Pick up the handset. r51 Ext. s1s Dial the sequence shown at left. Type in the number of the extension in the “Ext.” field. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Disabling CLIR Permanently N Pick up the handset. r51 Ext. s0s Dial the sequence shown at left. Type in the number of the extension in the “Ext.” field.
Connected Line Identification Restriction and Presentation (COLR / COLP) Disabling CLIP N Pick up the handset. r50 Ext. s0s Dial the sequence shown at left. Type in the number of the extension in the “Ext.” field. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Connected Line Identification Restriction and Presentation (COLR / COLP) By default, a caller’s display always shows the Multiple Subscriber Number (MSN) of the extension she or he dialed.
Connected Line Identification Restriction and Presentation (COLR / COLP) Enabling Connected Line Identification Restriction Permanently To permanently disable transmission of the connected line’s number (COLR), proceed as follows: N Pick up the handset. r53Ext.s1s Dial the sequence shown at left to disable transmission of the connected line number. Type in the number of the extension in the “Ext.” field. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset.
Call Waiting Call Waiting Enable the “Call Waiting” feature to be notified during a call if a second caller is dialing your line. An acoustic signal in your telephone handset notifies you that a second call is waiting. You can accept the connection with the new caller within 30 seconds. If you ignore the signal, the waiting call is rejected after 30 seconds. For instructions on how to turn the “Call Waiting” function on and off, see the section “Call Waiting Option” on page 76.
Explicit Call Transfer (ECT) Explicit Call Transfer (ECT) With this feature you can connect two external parties with each other, when one connection has been active and the other has been on hold. Then you can end your own connection while the other two parties continue their conversation. Explicit Transfer of One Active and One Held Connection N Pick up the handset. M Dial the external number of the first party. Talk. R Press the Hold button.
Explicit Call Transfer (ECT) Explicit Call Transfer from a Three-party Conference Call N Pick up the handset. M Dial the external number of the first party. Talk. R Press the Hold button. M To dial a second call, simply dial either the desired extension number or the outside line access “0” followed by the desired external number. You can now talk to the second subscriber while your first call is on hold. R3 Dial the sequence shown at left to begin a threeparty conference call.
One-time Explicit (External) Call Transfer One-time Explicit (External) Call Transfer Explicit Call Transfer (ECT) is an ISDN feature that must be enabled by your ISDN provider and thus usually is subject to extra charges. If ECT has not been enabled on your line, you can program the PBX to initiate a one-time explicit call transfer before connecting to two parties. When you end the connection, the other two parties will be connected to each other. Proceed as follows: N Pick up the handset.
Call-back on Busy (CCBS) Call-back on Busy (CCBS) When you dial a number and it is busy, enable this feature. As soon as the line is free, your telephone rings for 20 seconds, as it would for an external call. When you pick up your handset, the number of desired party will be dialed automatically. This feature is supported for both external and internal connections. A maximum of five call-back requests can be enabled for each extension at any given time.
Suspend/Resume This command can be activated five times for each port. To enable this feature, proceed as follows: M You have just dialed a number and hear a ring tone. 5 If the call is not answered, within twenty seconds, dial either the number “5” or Rs37r the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. As soon as the party you dialed conducts a conversation from her or his phone and this call is ended, your phone rings. N Pick up the handset.
Call Tracing (MCID) You will hear an acknowledgement tone to indicate that the call has been successfully suspended. If you hear the failure tone, this may indicate that you made a mistake, or that the Suspend/Resume feature is not enabled on your line. It is also possible that the parked-call ID you chose is already in use. Q O After the acknowledgement tone, the connection is suspended. You can hang up the handset. The call remains suspended at the ISDN provider’s local switch for two minutes.
Using Keypad Messages Entering Keypad Messages on an Extension with Automatic Outside Dialing N Pick up the handset. sr Seq Dial the sequence shown at left. “Seq” stands for the keypad sequence you received from your ISDN provider. Entering Keypad Messages on an Extension without Automatic Outside Dialing N Pick up the handset. 0sr Seq Dial the sequence shown at left. “Seq” stands for the keypad sequence you received from your ISDN provider.
Customer Service Guide 11 Customer Service Guide AVM provides numerous sources of information to assist you should any questions or problems arise. Here you will find the important information you need, in the form of manuals, updates and support. In many cases problems which arise during operation can be resolved by installing the current Microsoft Service Pack for your operating system. The current service pack can be obtained free of charge from Microsoft. 11.
Information in the Internet 11.2 Information in the Internet On its web site AVM presents comprehensive information on all AVM products as well as new product announcements and new product versions. Frequently Asked Questions (FAQs) We would like to make our products as easy to use as possible. If you still have problems, sometimes a little tip is all you need to resolve them. That is why we present you with a selection of frequently asked questions. The FAQs can be viewed at the following address: www.
Support from the AVM Service Team 11.4 Support from the AVM Service Team Should problems with your FRITZ!Box Fon arise, we recommend taking the following steps: 1. If you have questions about starting operation of your FRITZ!Box Fon, please consult the chapter “FRITZ!Box Fon 5124: Connecting” from page 12. Please see the information in the section “Product Details” from page 104. 2. Whenever something does not work, go to the chapter “Troubleshooting” from page 53 for “first aid”.
Support by Fax to open the e-mail support form. Fill out the form and send it to AVM support by clicking the “Send” button. Our Support team will respond by mail as quickly as possible. Support by Fax If necessary, you can reach AVM Support at the fax number: +49 (0)30 / 39 97 62 66 The following information should be included in your fax to the Support team: z Your name and address. z An e-mail address or fax number at which you can be reached.
Product Details 12 Product Details This chapter provides you with product details on FRITZ!Box Fon. You receive detailed technical data and information on the LEDs. 12.
Audible Signals 12.2 Audible Signals The following diagram illustrates the duration and intervals of the various handset and ring signals on the connected telephones. Time in seconds 0 1 2 3 4 5 6 Audible Signals Ring Busy signal Internal dial tone External dial tone Positive confirmation Neg. acknowledgment Call waiting Calls External call Internal call Call back Internet telephony Registration error Fixed-line substitute Handset and ring patterns on FRITZ!Box Fon 12.
Network Cable DSL Cable Extension To extend the gray end of the combined cable, the one labeled „DSL“, you will need the following components: z 1 standard network cable z 1 standard RJ45 CAT5 double coupling All components are available from specialized vendors. Remember that the quality of the line may be decrease as the distance from the central switching station increases. AVM recommends that the standard network cable be extended by no more than 20 meters.
Technical Specifications of FRITZ!Box Fon 12.4 Technical Specifications of FRITZ!Box Fon Ports and Interfaces z DSL / fixed line DSL modem in accordance with the standard ITU G.992.1 Annex B (G.dtm), ITU G.992.5 Annex B (ADSL2+), ITU G.994.1 (G.hs) Fixed line for connecting to the analog network or ISDN z four LAN ports via RJ45 sockets (standard Ethernet, 10/100 base-T) z one USB host controller (USB version 1.
Index A D ADSL2+ 107 alarm 69 alternating between calls 72 analog terminal equipment 22 declaration of conformity 110 defining connection type 70 DHCP server 48, 57 dialing 70 dialing internal calls 71 with automatic outside dialing configured 71 without automatic outside dialing configured 71 displaying the incoming caller ID (CLIP) 89 disposal 7 documentation 100 DSL cable 10 DSL modem 24, 26, 107 DSL router 24 DSL/telephone cable 105 B baby monitor 77 bandwidth management 40 busy on busy 77 busy on b
I information in the Internet 101 installation help 10 installation prerequisites 10 Internet account information 24 Internet telephony 36, 39 IP address 57 dynamic 25 IP masquerading 107 K keypad messages 98 L LED 104 LEDs 104, 107 restriction and presentation of number dialed (COLR/COLP) 90 room monitoring 77 router 24 S safety instructions 7 selecting the outgoing number 70 serial number 103 service 102 shortening the dialing procedure 68 sockets 105 supply voltage 107 suppressing caller ID 88 suspe
Declaration of CE Conformity The manufacturer AVM GmbH Address Alt-Moabit 95 D-10559 Berlin herewith declares that the product Product FRITZ!Box Fon Type DSL Router complies with the following directives: l 1999/5/EC: R&TTE Directive: Radio and Telecommunication Terminal Equipment l 89/336/EEC EMC Directive: Electromagnetic Compatibility l 73/23/EEC Low Voltage Directive: Electrical equipment designed for use within certain voltage limits The following norms were consulted to assess conform
