Operating Instructions and Installation Instructions

FRITZ!Box 3370 110
Support from the Support Team
19.4 Support from the Support Team
Should problems with your FRITZ!Box arise, we recommend
taking the following steps:
1. If you have questions about starting operation of your
FRITZ!Box, please consult the following chapters again:
– Before You Connect the FRITZ!Box from page 11
– Connecting the FRITZ!Box from page 15
– Connecting the Computer to the FRITZ!Box from
page 17
2. If you have any problems, seek first aid by consulting the
chapter Help in Case of Errors from page 92.
This chapter also presents tips on problems with estab-
lishing connections.
3. Read our tips from the AVM Knowledge Base in the “Ser-
vice” area.
http://service.avm.de/support/en/skb
This site contains answers to questions our customers
have frequently asked our Support team.
Support by E-mail
You can send us an English-language e-mail request at any
time using the “Service” area of our web site. The “Service”
area can be reached at:
www.avm.de/en/service
1. Select the product group and your product for which you
need support from the “Support” area.
You will receive a selection of FAQs.
2. If you need more help, click the “Contact support” but-
ton to open the e-mail support form.
Please take advantage of the information sources described
above before contacting AVM support.