FRITZ!Box 5490 Configuration and Operation
Table of Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Conventions in the Manual . . . . . . . . . . . . . . . . . . . . . . 10 1 The FRITZ!Box 5490 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2 Ports, Interfaces, Buttons and LEDs . . . . . . . . . . . . . . . 12 2.1 2.2 2.3 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 31 7.1 7.2 7.3 7.4 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Overview: FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Standard View and Advanced View . . . . . . . . . . . . . . . . . . . . . . . . . 33 Assigning FRITZ!Box a Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 8 Password Protection: Using FRITZ!Box Safely . . . .
12 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . 53 12.1 12.2 12.3 12.4 12.5 12.6 12.7 12.8 12.9 12.10 Parental Controls: Access Profiles for Internet Use . . . . . . . . . . . . . 53 Sharing: Making Computers Accessible from the Internet . . . . . . . 61 Dynamic DNS: Name Instead of IP Address . . . . . . . . . . . . . . . . . . . 64 Access from the Internet via HTTPS, FTP and FTPS. . . . . . . . . . . . . . 65 Prioritization: Right of Way for Internet Access . . . . . . . . . .
15 Configuring FRITZ!Box on the Telephone . . . . . . . . . . . 111 15.1 15.2 15.3 15.4 15.5 15.6 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Switching the Wireless Network On and Off. . . . . . . . . . . . . . . . . .
20 Extending the Scope of Functions with Smart Home . 144 21 Configuring Internet Access for Guests . . . . . . . . . . . . 145 21.1 21.2 Wireless Guest Access: Private Hotspot . . . . . . . . . . . . . . . . . . . . . 145 Configuring Guest Access on the LAN 4 Port . . . . . . . . . . . . . . . . . 147 22 MyFRITZ!: Accessing the FRITZ!Box from Anywhere . . 148 22.1 22.2 22.3 22.4 22.5 Overview: The MyFRITZ! Service . . . . . . . . . . . . . . . . . . . . . . . . . . .
28 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 172 28.1 28.2 28.3 28.4 28.5 28.6 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Instructions Before connecting the FRITZ!Box 5490, observe the following security instructions in order to protect yourself and the FRITZ!Box from harm. • The FRITZ!Box has no on/off switch. Therefore it must always be possible to disconnect the FRITZ!Box from the power supply. – Insert the power supply unit of the FRITZ!Box into an electrical outlet that is easy to reach. • Overloaded outlets, extension cords and power strips can lead to fires or electric shocks.
• The base of the FRITZ!Box can heat up during normal operation. This heat can cause damage to heat-sensitive surfaces. – Do not place the FRITZ!Box on heat-sensitive surfaces. • During electrical storms, lightning and electrical surges present a danger to connected electrical devices. – Do not install the FRITZ!Box during an electrical storm. • Moisture and liquids that find their way into the FRITZ!Box can cause electric shocks or short circuits. – Only use the FRITZ!Box indoors.
Conventions in the Manual This manual uses the following symbols and emphases: This symbol marks useful hints and tips. This symbol indicates important instructions that must be observed to avoid malfunctions. • Quotation marks designate elements and features in the user interface and paths. Example Select “System / Push Service” and click “Sender”. • Pointed brackets mark wild cards. Example To edit the device called , click the “Edit”button. • Bold type in the text emphasizes important words.
The FRITZ!Box 5490 1 The FRITZ!Box 5490 Welcome! We are pleased you decided on a FRITZ!Box. The FRITZ!Box 5490 is the hub of your home network, connecting your computers and network devices with the Internet. You can operate the FRITZ!Box as an Internet router directly at the fiber optic connection. The FRITZ!Box is equipped with ports for computers, telephones and USB devices and supports the wireless technologies wireless LAN (WiFi) and DECT.
Ports, Interfaces, Buttons and LEDs 2 Ports, Interfaces, Buttons and LEDs This chapter describes the ports, interfaces, buttons and LEDs of the FRITZ!Box. 2.1 Ports and Interfaces analog DECT Fiber 2 x analog ISDN Dual WLAN AC+N 4 x Gigabit 2 x USB 3.
Buttons • USB 2 USB 3.0 ports for connecting USB devices like printers or storage media • Wireless access point Integrated wireless access point for connecting to wireless LAN devices that use the radio standard IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or IEEE 802.11ac • DECT base station Integrated DECT base station for connecting up to 6 cordless telephones that use the DECT standard 2.
Buttons Button Functions “WLAN” Button • • Switches wireless LAN on and off Establishes a wireless LAN connection using WPS, see Establishing a Wireless LAN Connection Using WPS from page 27 “DECT” Button • • Registers cordless telephones, see page 47 Pages cordless telephones, see page 119 Locking the Buttons on the FRITZ!Box You can lock the buttons on the FRITZ!Box.
LEDs 2.3 LEDs The FRITZ!Box 5490 has five LEDs, which flash or light up to display various connection statuses and events. For the “Info” LED you can assign any event desired in addition to the preset events. For more information, read Assigning Any Event to the “Info” LED on page 16.
LEDs Assigning Any Event to the “Info” LED The “Info” LED on the upper panel of the FRITZ!Box signals various events. Some events for which the “Info” LED flashes or lights up are preset in the Info. You also have the option of assigning any other event to the “Info” LED. 1. Open the FRITZ!Box user interface. 2. Under “System / Buttons and LEDs”, click the ““Info” Display” tab. 3. In the “Freely Selectable Options” area, select from the list the additional event which is to be assigned to the LED. 4.
Before You Connect the FRITZ!Box 3 3.1 3.2 Before You Connect the FRITZ!Box • • Read the security instructions on page 8. • Make sure that the requirements for operating the FRITZ!Box have been met; see page 17. • Read the handling instructions for your FRITZ!Box on page 18. • Note the tips for password on page 19. Check the contents of your FRITZ!Box package. The contents are described on page 17.
Handling the FRITZ!Box Computers that do not have wireless LAN integrated can be equipped with wireless LAN support by installing a wireless LAN device, like a FRITZ!WLAN USB Stick, for instance. • for connecting computers using network cables: computer with a network port (network adapter standard Ethernet 10/100/1000 Base-T) 3.3 Handling the FRITZ!Box FRITZ!Box 5490 • Read the Safety Instructions from page 8. • You can place the FRITZ!Box on a horizontal surface or mount it on a wall.
Tips for Passwords 3.4 Tips for Passwords Passwords are assigned at various places in the user interface to protect your settings and data in the FRITZ!Box. The FRITZ!Box assists you in assigning secure passwords, for instance when creating new users or configuring MyFRITZ!: A graphic display indicates how secure the password is. Note the following: FRITZ!Box 5490 • • Use a password rated as secure.
Connecting the FRITZ!Box 4 4.1 Connecting the FRITZ!Box • Before you connect the FRITZ!Box, read the instructions on Safety Instructions from page 8. • • Connect the FRITZ!Box to the power supply. Connect the FRITZ!Box to your fiber optic connection. Connecting to Electrical Power Power WLAN Fiber Fon DECT Info N WLA WPS Power FON 2 FON 1 Fibber FON S0 FON 2 FON 1 LAN 1 LAN 3 LAN 2 LAN 4 Connecting to the power supply 1. Pick up the power supply unit included in the FRITZ!Box package.
Connecting to the Internet Connecting to the Fiber Optic Connection Fiber Optic Cable To connect the FRITZ!Box you need a fiber optic cable. The fiber optic cable is supplied by the operator of your fiber optic network. The fiber optic cable is not included in your FRITZ!Box package. Connectors on the Fiber Optic Cable Various connectors may be installed, depending on your location and fiber optic network: Connector Description The SC connector is for connecting the FRITZ!Box.
Connecting to the Internet Connecting Power WLAN Fiber Fon DECT Info N WLA WPS Power FON 2 FON 1 Fibber FON 2 FON 1 FON S0 LAN 1 LAN 2 LAN 3 LAN 4 Connecting to the fiber optic connection 1. Connect the fiber optic cable to the “Fiber” port of your FRITZ!Box and to the blue socket on the fiber optic socket. 2.
Connecting to the Internet Connecting Devices with the FRITZ!Box over Wireless LAN from page 27. 4. FRITZ!Box 5490 Set up the Internet connection for connections via the fiber optic modem/the media converter in the FRITZ!Box; see “Configuring the Internet Connection”.
Connecting a Computer with a Network Cable 5 Connecting a Computer with a Network Cable You can connect computers and other network devices with the FRITZ!Box using a network cable. 5.1 Connecting to the Computer One computer or other network device can be connected to each LAN port of the FRITZ!Box. Power WLAN Fiber Fon Info DECT N WLA WPS Power FON 2 FON 1 Fibber FON 1 FON 2 FON S0 LAN 3 LAN 2 LAN 1 LAN 4 Connecting a computer using a network cable 1.
Connecting a Network Hub or Switch 5.2 Connecting a Network Hub or Switch You can connect a network hub or network switch to the FRITZ!Box. Power WLAN Fiber Fon Info DECT WLAN WPS Power FON 2 FON 1 1. Fibber FON 1 FON 2 FON S0 LAN 1 LAN 2 LAN 3 LAN 4 Insert the network cable included in the package into the uplink port of the network hub or network switch. You can also use any other network cable. For more information, see page 175. 2.
Saving Energy at the LAN Ports Operating Mode Functionality and Power Consumption Power mode In this setting LAN connections are established with a maximum transmission rate of 1 Gbit/s. Higher power consumption than in green mode if the LAN port is used. Green mode As needed, the FRITZ!Box establishes LAN connections with a transmission rate of 100 Mbit/s. Lower power consumption than for the “Power Mode” setting.
Connecting Devices with the FRITZ!Box over Wireless LAN 6 Connecting Devices with the FRITZ!Box over Wireless LAN Computers and other devices with wireless LAN, for instance smartphones and network printers, can be connected wirelessly with the FRITZ!Box. You can establish the wireless LAN connection using WPS or by entering the FRITZ!Box network key on the wireless device.
Establishing a Wireless LAN Connection Using WPS 3. Select the wireless radio network of the FRITZ!Box. The preconfigured name of the wireless radio network (SSID) is consists of “FRITZ!Box 5490” and two capital letters, and is printed on the bottom of the housing. 4. Click “OK”.
Establishing a Wireless LAN Connection Using WPS Connecting on Other Wireless Devices Using WPS Here is how to establish a wireless connection with WPS on a wireless LAN device without Windows: 1. If the “WLAN” LED on the FRITZ!Box is off, press the “WLAN” button briefly. The wireless radio network of the FRITZ!Box will be switched on. 2. Use your wireless device to search for wireless networks in the vicinity. See the documentation of the wireless LAN device for instructions on how to do this. 3.
Entering the Network Key on the Wireless Device 6.2 Entering the Network Key on the Wireless Device You can establish a wireless LAN connection by entering the FRITZ!Box network key on the wireless device. The preset network key is printed on the bottom of the housing on the FRITZ!Box. A new network key can be entered in the user interface. 1. If the “WLAN” LED on the FRITZ!Box is off, press the “WLAN” button briefly. The wireless radio network will be switched on. 2.
The FRITZ!Box User Interface 7 The FRITZ!Box User Interface The FRITZ!Box has a user interface you can open in a web browser on your computer. In the user interface you can configure the FRITZ!Box, enable or disable functions and receive information on the FRITZ!Box and on your connections. 7.1 Opening the User Interface The FRITZ!Box user interface can be opened on any computer connected with the FRITZ!Box. 1. Start a web browser on your computer. 2. Enter http://fritz.
Overview: FRITZ!Box at a Glance 7.2 Overview: FRITZ!Box at a Glance All important information about the FRITZ!Box is displayed under “Overview” in the FRITZ!Box user interface. By clicking the linked entries or “more...” you can jump from the “Overview” page to the corresponding menus and configure settings there.
Standard View and Advanced View 7.3 Standard View and Advanced View The FRITZ!Box user interface has two views: the standard view and the advanced view. Enable the advanced view in the “Internet” and “Home Network” areas only if you have advanced network expertise. Incorrect combinations of settings in these areas can produce a situation in which the FRITZ!Box user interface can no longer be opened. Upon delivery, the FRITZ!Box interface is set to display the standard view.
Assigning FRITZ!Box a Name 7.4 Assigning FRITZ!Box a Name You can assign an individual name for your FRITZ!Box in the FRITZ!Box user interface.
Password Protection: Using FRITZ!Box Safely 8 Password Protection: Using FRITZ!Box Safely Your FRITZ!Box contains many personalized settings for your home network, your telephone system and your Internet connection. For this reason we recommend protecting access to the user interface of your FRITZ!Box with a password. A preconfigured password is already set in your FRITZ!Box upon delivery. This means the user interface of your FRITZ!Box is protected with a password from the start.
Configuring a FRITZ!Box Password 8.2 Configuring a FRITZ!Box Password Overview The basic method of loggin in to the FRITZ!Box user interface is to enter the FRITZ!Box password. With this password all users can open the user interface and access all of the FRITZ!Box’s contents and settings. With the FRITZ!Box password it is not possible to access the FRITZ!Box from the Internet. In such a case you also require an account as a FRITZ!Box user; see Creating FRITZ!Box Users from page 37.
Creating FRITZ!Box Users Configuring a FRITZ!Box password Here is how to set up a new FRITZ!Box password: 1. Open the FRITZ!Box user interface. 2. Select “System / FRITZ!Box Users / Login to the Home Network”. 3. Select “Login with the FRITZ!Box password”. 4. Enter a password. 5. Click “Apply”. You will be directed to the welcome screen of your FRITZ!Box. 6. 8.3 Enter your password to log in to the user interface of your FRITZ!Box.
Creating FRITZ!Box Users Rules You want to add FRITZ!Box with individual passwords to the preconfigured password of your FRITZ!Box or replace it? When setting passwords, comply with the following rules: • • Use a password rated as secure. • • Be sure to keep your passwords in a safe place! Select a password with at least twelve characters, which includes capitals and lower-case letters as well as numerals and special characters. Use the “Forgot Password” Push Service.
Creating FRITZ!Box Users 6. In the “Rights” area, specify which contents each FRITZ!Box user is allowed to use. The first user you create must have at least the “FRITZ!Box settings” right. 7. Save your entries by clicking “OK”. The FRITZ!Box user account has been configured. Repeat steps 3 to 7 to set up any other additional FRITZ!Box users. If you would like to use user accounts to log into the FRITZ!Box from the home network as well, also perform the following two steps: 8.
Creating FRITZ!Box Users If you use only the login method with FRITZ!Box user name and password to access your FRITZ!Box, you can also set up a user account with NAS access rights. You can delete the preconfigured “ftpuser” account only if you always use your FRITZ!Box user account to access the FRITZ!Box, be it from home or via the Internet. In every other case deleting this user account will make it impossible to use the NAS services of the FRITZ!Box, or allow only restricted use.
Creating FRITZ!Box Users For more information about MyFRITZ!, see the chapter MyFRITZ!: Accessing the FRITZ!Box from Anywhere from page 148. For more information about HTTPS, see the chapter Access from the Internet via HTTPS, FTP and FTPS from page 65. Here Is How to Use Access from the Internet FRITZ!Box 5490 • As a FRITZ!Box user with the “FRITZ!Box settings” you can view and edit the settings of your FRITZ!Box from anywhere.
“No login” Mode Disabling FRITZ!Box Users You can disable a user account without deleting it. The owner of a disabled account can no longer access the FRITZ!Box. You can neither delete nor disable the user account with which you are currently logged in to the user interface of your FRITZ!Box. 1. In the user interface, open the “System / FRITZ!Box Users / Users” menu. 2. Click the “Edit” button for the user account to be disabled. 3. Remove the checkmark in front of the “User account enabled” option.
Configuring the Internet Connection for the Fiber Optic Connection 9 Configuring the Internet Connection for the Fiber Optic Connection Enter the Internet account information you received from your fiber optic network operator/Internet service provider. These data are required to configure the Internet connection. Your Internet service provider also supplied information about the configuration of your Internet connection. Always perform the Internet connection setup as described by your provider.
Configuring the Internet Connection for the Fiber Optic Connection Configuring the Internet Connection (Not Automatically) 1. Open the FRITZ!Box user interface. 2. Select the connection type in the “Internet Connection via” area. – Select “Fiber (fiber optic)”, if you connected the FRITZ!Box 5490 directly to the fiber optic socket. – Select “LAN 1” if the FRITZ!Box 5490 is connected to a fiber optic modem or a media converter. 3. Select the “Internet / Account Information” menu. 4.
Connecting Telephones and Other Terminal Devices 10 Connecting Telephones and Other Terminal Devices This chapter describes how to connect telephones, fax machines, answering machines and telephone systems (PBXs) to the FRITZ!Box. 10.1 Connecting Analog Telephones and Terminal Devices You can connect two analog terminal devices.
Connecting ISDN Telephones and ISDN Terminal Devices 10.2 Connecting ISDN Telephones and ISDN Terminal Devices Requirements • ISDN terminal devices must support operation on an ISDN point-to-multipoint line. Connecting an ISDN Telephone 1. Connect the ISDN telephone to the “FON S0” port. Power WLAN Fiber Fon DECT Info N WLA WPS Power FON 2 FON 1 2. Fibber FON 1 FON 2 FON S0 LAN 1 LAN 2 LAN 3 LAN 4 Configure the ISDN telephone in the FRITZ!Box; see page 52.
Registering FRITZ!Fon and Other Cordless (DECT) Telephones 10.3 Registering FRITZ!Fon and Other Cordless (DECT) Telephones Up to six cordless DECT telephones can be registered with the FRITZ!Box. 1. Start the registration of your cordless telephone with a base station. 2. Press and hold down the “DECT” button on the FRITZ!Box until the “Info” LED on the FRITZ!Box flashes. 10 seconds 3.
Registering an iPhone or Android Smartphone 10.4 Registering an iPhone or Android Smartphone With FRITZ!App Fon you can used your Android smartphone or iPhone as a cordless telephone registered with the FRITZ!Box. Requirements • iPhone iOS 4 or later, or Android smartphone with Google Android 2.1 or later How FRITZ!App Fon Works Once it has been set up on your smartphone, FRITZ!App Fon remains active in the background.
Connecting an IP Telephone The Icon in the FRITZ!App Fon Title Bar The icon in the title bar of FRITZ!App Fon indicates whether you are making calls with the smartphone via FRITZ!Box: Symbol Meaning Active wireless LAN connection between smartphone and FRITZ!Box. You are making calls with the smartphone via the FRITZ!Box. Assigning Telephone Numbers Assign telephone numbers to the smartphone for calls over the FRITZ!Box: 1. In the FRITZ!App Fon select “More / FRITZ!Box”.
Connecting a Door Intercom System 10.6 Connecting a Door Intercom System Door intercom systems with an a/b interface can be connected to the FRITZ!Box. Read more in the FRITZ!Box Help: FRITZ!Box 5490 1. Open the FRITZ!Box user interface. 2. Click the Help button 3. Enter “door intercom system” in the search field. 50 .
Configuring the FRITZ!Box for Telephone Calls 11 Configuring the FRITZ!Box for Telephone Calls This chapter describes how to configure your FRITZ!Box for making telephone calls. 11.1 Configuring Your Telephone Numbers Configure your Internet telephone numbers in the FRITZ!Box. Automatic Configuration Some telephony providers configure the Internet telephone numbers in the FRITZ!Box automatically. This procedure is also known as “remote configuration”.
Configuring Telephones and Other Terminal Devices in the FRITZ!Box 11.2 Configuring Telephones and Other Terminal Devices in the FRITZ!Box Configure your telephones and other terminal devices in the FRITZ!Box. To do this, for each terminal device define: • the internal name to be displayed in the call list of the FRITZ!Box.
FRITZ!Box as an Internet Router 12 FRITZ!Box as an Internet Router The FRITZ!Box connects computers in your home network with the Internet. This chapter explains the possibilities presented by using the FRITZ!Box as an Internet router and how to take advantage of them. 12.1 Parental Controls: Access Profiles for Internet Use Using access profiles you can control the use of the Internet by devices in your network.
Parental Controls: Access Profiles for Internet Use • Network devices that log in to the FRITZ!Box guest network are automatically assigned the “Guest” access profile. This is the only access profile possible in the guest network. Preconfigured Access Profiles In the FRITZ!Box there are four preconfigured access profiles available for use. The “Standard” Access Profile FRITZ!Box 5490 Property Description Limitations In the factory settings the “Standard” profile is allowed to do everything.
Parental Controls: Access Profiles for Internet Use The “Guest” Access Profile Property Description Limitations The profile has the following settings configured upon delivery: • There are no time restrictions. • HTTPS queries are permitted. • The web pages indexed by the German federal government (BPjM) will be filtered. You can use the BPjM module only if you select “Germany” as your country on the “System / Region and Language / Regional Options” page. • Surfing and mail are allowed.
Parental Controls: Access Profiles for Internet Use The “Blocked” Access Profile Property Description Limitations This profile blocks Internet use. Changeable The “Blocked” profile cannot be changed. Online Time The online time is defined as follows: Setting Description Period On a timetable you define when the Internet connection may be used. Online time For each day of the week you define how long the Internet is allowed to be used.
Parental Controls: Access Profiles for Internet Use Permitted Websites Access to websites with inappropriate content can be blocked using filters. The following filtering options are available: • Prevent HTTP queries: You can prevent HTTPS queries. HTTPS is used, for instance, to open Facebook, Gmail and online banking. • Permit websites with a whitelist: – The whitelist is a filter list that should be used when access should be limited to just a few websites.
Parental Controls: Access Profiles for Internet Use Internet Access by Network Applications You can list network applications for which you would like to block communication with the Internet. For instance, you can prohibit file sharing programs or online games from communicating over the Internet. Configuring Parental Controls Preparations • Configure the access profiles required for the members of the home network; see Configuring an Access Profile on page 58.
Parental Controls: Access Profiles for Internet Use 3. Select the “Access Profiles” tab. 4. Click 5. Configure the settings for the access profile in the “New Access Profile” window. Use the FRITZ!Box Help. . Editing Filter Lists Requirements The “Internet / Filters” menu is available only if you have configured the Internet connection in the FRITZ!Box and already established an Internet connection. Editing a Filter List 1. Open the FRITZ!Box user interface. 2.
Parental Controls: Access Profiles for Internet Use 5. In the “Network Application for Prioritizations Rules” window, enter the network application you would like to add to the list. AVM FRITZ!Box Parental Controls for Windows Users In the Windows operating systems (Windows 10, Windows 8 and Windows 7), parental controls can be also configured for each individual Windows user.
Sharing: Making Computers Accessible from the Internet 7. Select “kindersicherung”. 8. Select “english”. 9. Click the exe file and save the program on your computer. Configuring Parental Controls for Windows Users 1. Open the FRITZ!Box user interface. 2. Select the “Internet / Filters” menu. 3. Select a Windows user on the “Parental Controls” tab. 4. Click the 5. Select the access profile to be applied to the Windows user and then click “OK”. button. 12.
Sharing: Making Computers Accessible from the Internet PING IPv4: The FRITZ!Box responds to ping inquiries from the Internet addressed to the IPv4 address of the FRITZ!Box. IPv6: The FRITZ!Box responds to ping inquiries from the Internet addressed to the IPv6 address of the FRITZ!Box. Additionally, you can set up PING6 port forwarding rules for each computer in the home network since each computer has its own globally valid IPv6 address.
Sharing: Making Computers Accessible from the Internet Configuring Port Forwarding in the FRITZ!Box • IPv4: – Port sharing is configured in the “Internet / Permit Access” menu, on the “Port Forwarding” page. • IPv6: – Enable the advanced view. – Port sharing is set up in the “Internet / Permit Access” menu, on the “IPv6” page.
Dynamic DNS: Name Instead of IP Address 12.3 Dynamic DNS: Name Instead of IP Address Dynamic DNS is an Internet service that makes it possible for the FRITZ!Box to remain accessible from the Internet at all times under a fixed name, even though the public IP address changes. Dynamic DNS can be used as an alternative to MyFRITZ!. Both services can be used in parallel. You must register with a dynamic DNS provider to use this service.
Access from the Internet via HTTPS, FTP and FTPS 12.4 Access from the Internet via HTTPS, FTP and FTPS Over the Internet it is possible to access the user interface of the FRITZ!Box. With a laptop, smartphone or tablet PC you can configure settings in the FRITZ!Box user interface.
Prioritization: Right of Way for Internet Access • FTPS (FTP over SSL) FTPS is a method for encrypting the FTP protocol. Enable this protocol to secure transmission over FTP. Enabling HTTPS, FTP and FTPS in the FRITZ!Box 1. Open the FRITZ!Box user interface. 2. Enable the advanced view. 3. Select the “Internet / Permit Access” menu. 4. Select the “FRITZ!Box Services” page and enable the protocols you need. See also the Help on the user interface. 12.
Prioritization: Right of Way for Internet Access • Network applications of this category always have priority over other applications accessing the Internet at the same time. • When the Internet connection is working at full capacity, the network packets of the applications of this category will always be sent first. In this case data from network applications assigned to other categories will be transmitted later.
Prioritization: Right of Way for Internet Access application requires the entire bandwidth, all background applications must wait until bandwidth capacity becomes available again. • If no other network applications are active, then the background applications receive the entire bandwidth.
VPN: Remote Access to the Home Network 12.6 VPN: Remote Access to the Home Network Via a VPN (Virtual Private Network) a secure remote access to the network of the FRITZ!Box can be established. VPN in the FRITZ!Box IPSec VPN in the FRITZ!Box is based on the IPSec standard. Computer—LAN Computer-LAN linkup: VPN connections can be configured for individual remote computers. LAN—LAN LAN-LAN linkup: VPN connections can be configured for remote networks.
VPN: Remote Access to the Home Network Configuring VPN in the FRITZ!Box 1. Open the FRITZ!Box user interface. 2. Enable the advanced view. 3. Select the “Internet / Permit Access” menu. 4. Select the “VPN” page. See also the Help available in the FRITZ!Box user interface for assistance with configuring VPN. Supplementary Software for VPN All of the information required for a VPN is saved in a configuration file. The terminals involved in any VPN must receive this file.
Freely Selectable DNS Servers 12.7 Freely Selectable DNS Servers DNS servers are preset in the FRITZ!Box for IPv4 and IPv6. These are the DNS servers assigned by the Internet service provider. For both IPv4 and IPv6, the preset DNS server can be replaced by a free DNS server. Free DNS servers include, for instance, OpenDNS and Google DNS. Here is how to change the DNS server entry: The “DNSv6” page is displayed only if you enabled IPv6 support for the FRITZ!Box on the “IPv6” page. 1.
IPv6: The New Internet Protocol The home user relies on the authenticity of the IP address returned by the DNS server. Authentic means that the response is the IP address of the desired website, and not a faked IP address that leads to a fake website. DNSSEC can ensure that the returned addresses are authentic. Support with the FRITZ!Box The FRITZ!Box supports DNSSEC queries over UDP. The FRITZ!Box has a DNS proxy. The computers in the home network use the FRITZ!Box as a DNS server.
IPv6: The New Internet Protocol • The globally valid prefix is distributed via router advertisement. • For guest access to the wireless LAN, the home network and wireless guests are separated by IPv6 subnetworks.
LISP: FRITZ!Box as a LISP Router 12.10 LISP: FRITZ!Box as a LISP Router LISP is a routing architecture which separates information about location and identity. There are two IP addresses: one for the location and one for the identity. The FRITZ!Box can be configured as a LISP router. • • • This chapter address system administrators. • This section includes instructions on how to configure the FRITZ!Box as a LISP router. It presents a short introduction to LISP.
LISP: FRITZ!Box as a LISP Router Properties of RLOC and EID RLOC EID FRITZ!Box 5490 • specifies the location where the addressed network (network segment or network device) is located • is assigned by the Internet service provider • is a public IP address • is contained in the external header of the LISP packet • can be an IPv4 address • can be an IPv6 address • identifies a network (network segment or network device) • is assigned by the LISP provider • is contained in the internal hea
LISP: FRITZ!Box as a LISP Router Components of a LISP System Mapping system The mapping system is responsible for allocating the EIDs to the RLOCs. ETR (Egress Tunnel Router) The ETR accepts IP packets whose destination IP address contained in the external header is the ETR’s own RLOC. ETR unpacks the LISP packets. ITR (Ingress Tunnel Router) The ITR accepts IP packets from members of the local IP network (EID network) and packs them into LISP packets.
LISP: FRITZ!Box as a LISP Router • Transport of address families: IPv4 via IPv4, IPv4 via IPv6, IPv6 via IPv6, IPv6 via IPv4 Example: The encapsulation of IPv6 packets in IPv4 headers allows IPv6 web sites to be connected over IPv4. Configuring FRITZ!Box as a LISP Router FRITZ!Box as a LISP Router • • The FRITZ!Box can be configured as a LISP router. As a LISP router the FRITZ!Box is an xTR (ETR and ITR). Preparations You need a LISP provider. Register with a LISP provider.
FRITZ!Box as a Wireless Access Point 13 FRITZ!Box as a Wireless Access Point The FRITZ!Box is a wireless access point for wireless devices like notebooks, tablets or smartphones. The FRITZ!Box can establish wireless LAN connections compliant with the fast Wireless AC standard and the Wireless N standard in two frequency bands at the same time. The FRITZ!Box is preconfigured with encryption using today’s safest method WPA2. This encryption method is supported by most of the latest wireless devices.
Extending a Wireless LAN Network In the Help of the FRITZ!Box user interface you can find detailed instructions. Switching Wireless LAN On and Off You can switch the wireless radio network of the FRITZ!Box on and off at any time, even when the device is hibernating. Press the “WLAN” button on the FRITZ!Box briefly. or Switch on the wireless LAN radio network using a connected telephone: wireless LAN on r96s1s wireless LAN off r96s0s 13.
Wireless LAN—Getting Technical Extending a Wireless Radio Network with a Wireless LAN Repeater You can extend your wireless radio network with a wireless LAN repeater. In combination with the FRITZ!Box the AVM FRITZ!WLAN Repeater is especially suitable. All models of the FRITZ!WLAN Repeater series can be integrated into your wireless radio network and your home network by WPS Quick Connection. Find out more in the Internet at: en.avm.de/products/fritzwlan 13.
Wireless LAN—Getting Technical IEEE 802.11a Because this standard works exclusively in the seldom used 5-GHz range, it offers the opportunity to transmit data relatively free of interference from external influences. Wireless devices that support 802.11a are much less common than devices that work in accordance with the 802.11b/g standard. IEEE 802.11b With a maximum transmission rate of 11 Mbit/s, this is the oldest wireless standard.
Wireless LAN—Getting Technical IEEE 802.11ac This standard provides for transmission rates in the gigabit range. The high throughput rates are achieved using wider wireless LAN channels, deeper modulation and more MIMO streams. Channels can be 20, 40, or 80 MHz wide. Modulations of up to 8 bit/256QAM are applied. The standard uses only the 5-GHz range, which reduces interference with other users. This standard is compatible with the 802.11a and 802.
Wireless LAN—Getting Technical band. This means the FRITZ!Box can be implemented as an especially flexible wireless access point for the various wireless devices and applications in your network. • Set the standards of the two wireless radio networks in the FRITZ!Box such that they are compatible with all of the wireless LAN devices used in the wireless network.
Wireless LAN—Getting Technical 11n, 11a In your radio network there are wireless LAN devices that are compatible with one or both of the following standards: • • 802.11n 802.11a Set the wireless LAN standard for the 5-GHz frequency band to: 802.11n+a 11ac In your radio network there are wireless devices that support the 802.11ac standard: Set the wireless LAN standard for the 5-GHz frequency band to: 802.
Wireless LAN—Getting Technical FRITZ!Box supports the AES encryption procedure as part of the WPA2 mechanism, and the TKIP encryption procedure as part of the WPA mechanism. This means that the FRITZ!Box can be used in combination with any wireless devices that also support WPA2 with AES or WPA with TKIP. Frequency Ranges Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz for transmission.
Wireless LAN—Getting Technical Wireless Auto Channel With the wireless auto channel function, the FRITZ!Box automatically searches for the channel subject to the least interference. This process takes into consideration interference from radio networks in the vicinity (wireless access points) and potential sources of interference (for instance video bridges, baby monitors, microwave ovens).
Wireless LAN—Getting Technical 2.4 GHz and 5 GHz The FRITZ!Box works in the wireless network in the 2.4-GHz range and parallel in the 5-GHz range. Both frequency ranges can be used simultaneously for wireless LAN connections. This means you always have the optimum data connection at your disposal: For applications that rely on a high transmission rate as steady as possible (“streaming”), use the 5-GHz frequency band.
Wireless LAN—Getting Technical Increasing bandwidths also increases the probability of interference by wireless networks in the vicinity. Large bandwidths reduce the frequency range available to other wireless networks in the vicinity. Allocation of the Wireless LAN Channels in the 2.4-GHz Range Channel Frequency (GHz) Channel Frequency (GHz) 1 2.412 8 2.447 2 2.417 9 2.452 3 2.422 10 2.457 4 2.427 11 2.462 5 2.432 12 2.467 6 2.437 13 2.472 7 2.
FRITZ!Box as a Telephone System 14 FRITZ!Box as a Telephone System This chapter describes how to use the FRITZ!Box as a telephone system. 14.1 Telephone Book How Can I Use the Telephone Book? On FRITZ!Fon Cordless Telephones The telephone book is available in the menu of your FRITZ!Fon cordless telephones. You can configure a separate telephone book for each FRITZ!Fon, see page 90. Quick-Dial With quick-dial numbers you can conduct calls on all telephones.
Telephone Book Creating a New Telephone Book for FRITZ!Fon 1. Open the FRITZ!Box user interface. 2. Select “Telephony / Telephone Book”. 3. Click the “New telephone book” link. 4. Select “Create as new”. 5. Under “Telephone Assignment”, select all FRITZ!Fon cordless telephones on which you would like to use the telephone book. 6. Save with “OK”. The telephone book is available in the menu of your selected FRITZ!Fon cordless telephones.
Call List Synchronizing Online Contacts The FRITZ!Box synchronizes the configured online telephone books with the telephone book of your e-mail account every 24 hours. You can also synchronize the telephone books with the click of a button. In the Help of the FRITZ!Box user interface you can find detailed instructions. Configuring Click to Dial 1. Open the FRITZ!Box user interface. 2. Select “Telephony / Telephone Book / Click to Dial”. 3. Enable click to dial and select a telephone. 4.
Call List Saving New Telephone Numbers in the Telephone Book New telephone numbers can be saved to the telephone book with a mouse click: 1. In the call list, click the “Add to Telephone Book” button . 2. Select an option: – Create new: Create a new telephone book entry – Add to: Add a telephone number to an entry 3. Click “Next”. Saving the Call List in a CSV File You can save the call list in a CSV file on your computer. CSV files can be opened and processed in spreadsheet programs. 1.
Answering Machine 14.3 Answering Machine You can use the FRITZ!Box as an answering machine without connecting any additional devices. If you have several telephone numbers, you can configure up to five different answering machines. Features • Voice to mail: If desired you can receive any new messages automatically by e-mail. • Schedule: You can define times for the answering machine to switch on and off on different days of the week.
Answering Machine Operating the Answering Machine on FRITZ!Fon You can operate the answering machine in the menu of your FRITZ!Fon cordless telephones. For comprehensive instructions, see the current FRITZ!Fon manual on en.avm.de/service/manuals/fritzfon. Operating the Answering Machine Using the Voice Menu Using a voice menu you can operate the answering machine on any telephone connected with the FRITZ!Box. Audio prompts in the voice menu guide the user through operation.
Answering Machine Key Function 3 Switching the Answering Machine On and Off 4 Record a greeting 5 Enable recording mode (callers can leave messages) or announcement mode (answering machine does not record any messages) The “Listen to Messages” Menu Key Function 3 Return caller’s call 5 Delete message 7 To previous message 9 To next message The “Record Greeting” Menu Key Function 1 Greeting for recording mode 2 Greeting for announcement mode 3 Closing message at end of recording len
Fax Function 14.4 Fax Function With the FRITZ!Box you can send and receive faxes without a fax machine. The FRITZ!Box can be configured to forward received faxes by e-mail. Configuring the Fax Function 1. Open the FRITZ!Box user interface. 2. Select “Telephony / Telephony Devices”. 3. Click “Configure New Device”. 4. Under “Integrated in the FRITZ!Box”, select the “Fax function” option and confirm by clicking “Next”. 5.
Fax Function Here is how to enable automatic fax detection: 1. Open the FRITZ!Box user interface. 2. Configure the fax function; see page 96. 3. Select “Telephony / Telephony Devices”. 4. Click the “Edit” button to open the settings of the fax function: 5. Click the “Help” button. The Help on the fax function contains instructions on how to configure automatic fax detection. Sending Faxes from the User Interface 1. Configure the fax function.
Call Diversion 14.5 Call Diversion You can configure call diversion for incoming calls in the FRITZ!Box.
Dialing Rules for Outgoing Calls 14.6 Dialing Rules for Outgoing Calls If you have multiple telephone numbers, you can configure dialing rules. A dialing rule determines which telephone number the FRITZ!Box uses for outgoing calls in a certain number range, for instance to the mobile network or abroad. Example: You have a telephone number with which you can save on calls to foreign numbers. Then configure a dialing rule so that calls to foreign countries will be conducted with this telephone number.
Dial Around Service Using Dialing Rules 2. Click the “View: Standard” link to switch on the advanced view: 3. Select “Telephony / Call Handling”. 4. Switch to the “Carrier Prefixes” tab. If the tab is not available, the FRITZ!Box does not support the use of dial around service on your connection type. 5. Under “Other Provider Prefixes”, enter all of the dial around service numbers you would like to use in dialing rules. 6. Click “Apply”. Configuring Dialing Rules FRITZ!Box 5490 1.
Dial Around Service Using Dialing Rules Example: Configuring Dialing Rules for International Calls If you would like to conduct all international calls using a dial around service, configure the dialing rules as follows: 1. Open the FRITZ!Box user interface. 2. Select “Telephony / Call Handling”. 3. Switch to the “Dialing Rules” tab. 4. Select from the “Number range” list the “International” entry. 5. Select the desired dial around service number from the “Connect via...” drop-down list. 6.
Blocking Telephone Numbers and Callers 14.8 Blocking Telephone Numbers and Callers In the FRITZ!Box you can block telephone numbers for outgoing and for incoming calls. How Does a Call Block Work? You can configure various kinds of call blocks: Call Block for Function Outgoing calls The blocked telephone number can no longer be called from the FRITZ!Box. Ranges of telephone numbers, for instance, mobile networks, can also be blocked.
Do Not Disturb 14.9 Do Not Disturb Do Not Disturb keeps a telephone from ringing at specified times. Calls you miss then appear in the FRITZ!Box call list. Configuring Do Not Disturb 1. Open the FRITZ!Box user interface. 2. Select “Telephony / Telephony Devices”. 3. Click the “Edit” button to open the settings of a telephone: 4. Switch to the “Do Not Disturb” tab and configure the Do Not Disturb settings. 5. Click “OK” to save the settings. 14.
Baby Monitor 14.11 Baby Monitor The following telephones can be configured as a baby monitor: • • FRITZ!Fon cordless telephones Telephones connected to the “FON 1” or “FON 2” socket on the FRITZ!Box. How Does a Telephone Work as a Baby Monitor? You configure the telephone as a baby monitor by entering a telephone number at which you can be reached. Now when the volume in the room reaches a certain level, the telephone will call the specified telephone number.
Baby Monitor Configuring a Telephone at the FON Port as a Baby Monitor Here is how to configure a telephone at the “FON 1” or “FON 2” port: 1. Press the following keys on the telephone: This Is Where the Baby Monitor Should Call Keys Another telephone or mobile number s41sr Internal telephone number, s41sr All other telephones connected to the FRITZ!Box (broadcast call) s41s9r 2. The baby monitor is enabled.
Making Telephone Calls with Convenience Functions 14.12 Making Telephone Calls with Convenience Functions This chapter describes convenience functions you can use when placing and making telephone calls, for instance internal calling, forwarding calls, alternating between calls and three-party conferences. Making Internal Calls You can conduct free, internal calls between telephones connected to the FRITZ!Box. 1. Enter an internal telephone number on the telephone.
Making Telephone Calls with Convenience Functions 3. Hang up to connect the two external parties with each other. Calling Line Identification Restriction (CLIR) Once for FON 1 or FON 2 For outgoing calls on the lines “FON 1” and “FON 2” you can restrict identification of your calling line once (for one call). 1. Press the keys s31r on the telephone. 2. Enter the telephone number you would like to call. 3. Pick up the handset.
Making Telephone Calls with Convenience Functions Interrupting a Three-Party Conference Call 1. Press the keys R2. 2. You are speaking with party 1 and holding call 2. 3.
Making Telephone Calls with Convenience Functions Accepting a Waiting Call and Ending Call 1 1. Hang up. Call 1 is ended and your telephone rings. 2. Pick up the handset. You are connected with the waiting caller. Holding, Consultation and Alternating You can put a call on hold in order to call another party and establish a second call (consultation). You can alternate between the two calls as often as you like. Holding and Consultation 1.
Making Telephone Calls with Convenience Functions Using Keypad Shortcuts Keyboard shortcuts are commands consisting of multiple characters and numerals. They can be used to control services and features in the telephone network. For information about which keypad sequences you can use, contact your carrier. 1. Press the keys sr. stands for a keyboard sequence.
Configuring FRITZ!Box on the Telephone 15 Configuring FRITZ!Box on the Telephone Various functions can be configured using a telephone connected to the FRITZ!Box. 15.1 Alarm Requirements You set up an alarm in the FRITZ!Box; see Alarm on page 103. Can I Switch More than One Alarm On and Off? No. With the telephone keys you always switch the first alarm on or off.
Do Not Disturb 15.2 Do Not Disturb For the lines “FON 1” and “FON 2” you can enable the Do Not Disturb feature. In the FRITZ!Box user interface you can also configure the Do Not Disturb function for other telephones; see Do Not Disturb on page 103. Switching Do Not Disturb On and Off for FON 1 1. 2. Press the following keys on the telephone: Function Keys Do Not Disturb enabled r811s0s Do Not Disturb disabled r811s1s Pick up the handset and hang it up again.
Call Diversion 15.3 Call Diversion Call diversion automatically diverts incoming calls to a previously specified external telephone number. If your telephony provider supports this, calls will be diverted by your provider. Otherwise the FRITZ!Box establishes a second connection. In either case, extra charges will accrue according to your contracted telephone rates.
Call Diversion Enabling: Call Diversion for Own Telephone Number You can configure call diversion that applies only for all calls that arrive for a certain telephone number. Calls for your other telephone numbers will not be diverted. Here is how to configure call diversion to an external number (destination number): 1. 2.
Call Diversion Enabling: Call Diversion for FON 1 1. Press the following keys on the telephone: Type of Call Diversion Keys immediately without ringing r411ss immediately with ring r451ss delayed (after 20 seconds) r421ss only when busy r431ss immediately when busy, oth- r441ss 2. Pick up the handset.
Switching the Wireless Network On and Off Type of Call Diversion Keys delayed (after 20 seconds) r422ss only when busy r432ss immediately when busy, oth- r442ss 2. Pick up the handset. Wait for the second-long positive acknowledgment tone. 3. Hang up the handset. Disabling: Call Diversion for FON 2 1. Press the keys s402rss on the telephone. 2. Pick up the handset.
Loading Factory Settings 15.5 Loading Factory Settings All settings you made in the FRITZ!Box will be deleted. 1. Press the keys r991s15901590s. 2. Pick up the handset and hang it up again. The factory settings are loaded. Then the FRITZ!Box will restart. 15.6 Disabling and Enabling Automatic Outside Dialing On the “FON 1” and “FON 2” lines you can enable and disable automatic outside dialing. The default setting is “enabled”.
Disabling and Enabling Automatic Outside Dialing Automatic Outside Dialing on FON 2 1. 2. FRITZ!Box 5490 Press the following keys on the telephone: Function Keys Disabling automatic outside dialing r12s0s Enabling automatic outside dialing r12s1s Pick up the handset and hang it up again.
FRITZ!Box as a DECT Base Station 16 FRITZ!Box as a DECT Base Station The FRITZ!Box is equipped with a DECT base station, on which you can register and configure a total of up to six cordless telephones. 16.1 Paging Cordless Telephones If you have misplaced a cordless telephone, you can find it by using a paging call: 1. Briefly press the “DECT” button of the FRITZ!Box. All cordless telephones registered on the FRITZ!Box will ring. 2.
Enabling DECT Eco 16.4 Enabling DECT Eco DECT Eco allows the DECT radio network to be switched off during standby operation. How Does DECT Eco Work? When all registered cordless telephones are in standby operation, the DECT radio network of the FRITZ!Box and the telephones is switched off. When a call arrives or you press a key on a cordless telephone, the DECT radio network is switched back on.
FRITZ!Box Connects Network Devices 17 FRITZ!Box Connects Network Devices All network devices connected with the FRITZ!Box comprise a network. Network devices include, for instance, computers, game consoles and smartphones. The devices can be connected with the FRITZ!Box by cable or wirelessly. This chapter describes the network settings in the FRITZ!Box and how you can change them. You will also learn how you can change the IP settings for the computer in the most common operating systems. 17.
Network Settings in the FRITZ!Box Accessing Network Devices by Mouse Click Network devices that can be reached over the HTTP protocol can be accessed within the home network with a the click of the mouse. The name of the network device. Clicking the device name opens the user interface of the HTTP application. Network Devices: Settings The settings described in the following section can be configured for each network device individually.
Network Settings in the FRITZ!Box There are two ways to start the computer: • The “Start Computer” button Using this button you can start the computer every time it is accessed from the Internet. • Starting automatically With the “Start this computer automatically as soon as it is accessed from the Internet” option the computer is started automatically when it is accessed from the Internet. Configuring Settings The settings are configured in the detailed view of the individual network devices: 1.
Network Settings in the FRITZ!Box The following IP addresses can be derived from the IP address and the subnet mask: IP Addresses Value Network address 192.168.178.0 Entire IPv4 address range for the computers 192.168.178.2 – 192.168.178.254 Reserved IP Addresses The following IPv4 addresses cannot be assigned because they are reserved for certain purposes: IP Address / Purpose Value This IP address is used by the FRITZ!Box itself 192.168.178.1 This IP address is the broadcast ad192.168.178.
Network Settings in the FRITZ!Box IPv4 Address in Case of Emergency The FRITZ!Box has a fixed IPv4 address that cannot be changed. The FRITZ!Box always can be reached at this IPv4 address. Emergency IPv4 address 169.254.1.1 For instructions about how to handle the emergency IPv4 address, see the section Opening the User Interface Using an Emergency IP Address from page 168. DHCP Server for IPv4 The FRITZ!Box has a DHCP server for the IPv4 range.
Network Settings in the FRITZ!Box Fixed IPv4 Addresses When the DHCP Server Is Enabled If you would like to configure fixed IPv4 addresses on individual computers connected with the FRITZ!Box even though the DHCP server is enabled, please note the following: • The IPv4 addresses must be from the IPv4 network of the FRITZ!Box. • The IPv4 addresses may not come from the address range of the DHCP server. • Each IPv4 address can be assigned only once.
Network Settings in the FRITZ!Box Additional IPv6 Routers in the Home Network • IPv6 prefixes from other IPv6 routers You can allow the network devices connected to the FRITZ!Box to receive IPv6 prefixes announced by other IPv6 routers in the local network. • Also announce DNSv6 server via router advertisement With this setting you specify that the FRITZ!Box announces the local DNSv6 server in the local network via router advertisement.
Network Settings in the FRITZ!Box Changing Network Settings 1. Open the FRITZ!Box user interface. 2. Enable the advanced view. 3. Select the “Home Network / Home Network Overview” menu. 4. Select the “Network Settings” page. 5. Click the “IPv4 Addresses” or “IPv6 Addresses” button, depending on the address range you would like to change.
Obtaining an IP Address Automatically 17.2 Obtaining an IP Address Automatically The FRITZ!Box has its own DHCP server, which assigns IP addresses to the connected computers. The connected computers must be configured such that they can receive their IP addresses automatically. The steps for checking and adjusting this option differ among the operating systems. See the relevant section for your operating system. If FRITZ!Box is operated in a network, no other DHCP server may be activated in this network.
Obtaining an IP Address Automatically 7. Click “OK” to save the settings. 8. Enable the options “Obtain an IP address automatically” and “Obtain DNS server address automatically” for the Internet protocol version 6 (TCP/IPv6) as well. The computer receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X 1. Select the “System Preferences” in the Apple menu. 2. In the “System Preferences” window, click the “Network” icon. 3.
Connecting USB Devices to the FRITZ!Box 18 Connecting USB Devices to the FRITZ!Box The FRITZ!Box has two USB ports to which you can connect various USB devices. All network devices in the FRITZ!Box home network can use these USB devices jointly and simultaneously. This chapter describes how to share a printer in the network, which USB devices can be used in your FRITZ!Box home network, and how to use these devices safely. 18.
Using USB Devices Safely • You can connect one standard USB printer or one all-inone device with scanner and fax function. The complete range of functions available in all-in-one printers is guaranteed only with the USB remote connection of the FRITZ!Box; see Sharing a USB Printer on page 135. • You can connect a USB hub to the FRITZ!Box and use up to four USB devices at this hub. You can use USB hubs with or without a separate power supply.
Configuring Access Rights 18.4 Configuring Access Rights You can protect the data on your USB storage from unauthorized access by securing the user interface of your FRITZ!Box with a password. In the “System / FRITZ!Box Users” menu you can • configure a shared password that is requested every time anyone in your home network accesses the FRITZ!Box and the connected USB storage media. • configure various FRITZ!Box users.
Accessing USB Memory 18.5 Accessing USB Memory The participants in the home network have various possibilities for accessing the various storage media of the FRITZ!Box. • Home network members can access the contents of connected USB memory and all other memory of the FRITZ!Box especially conveniently with FRITZ!NAS. For this FRITZ!NAS offers a graphic interface. Read the section Managing Memory with FRITZ!NAS on page 142 for more information.
Enabling Energy-saving Mode for USB Hard Drives 18.6 Enabling Energy-saving Mode for USB Hard Drives In the FRITZ!Box you can enable an energy-saving function for USB hard drives connected to the FRITZ!Box. When the energy-saving function is enabled, connected USB hard drives will be switched off when they are idle—as long as the hard drives support the energy-saving function. Enable the energy-saving function in the “Home Network / USB Devices” menu in the FRITZ!Box user interface.
Sharing a USB Printer Type of Configuration Your device is a network printer • A printer that is to be used simultaneously and jointly by the participants in the home network. • A printer that is to be used by computers that use an operating system other than Windows. • An all-in-one device (fax/printer/scanner) and the entire range of functions is to be used. • A printer with convenience features like ink level display, which are to be used. • A printer that uses bidirectional data exchange.
Sharing a USB Printer Setting Up a USB Printer in Windows 10 1. Press the keyboard shortcut “Windows key+X” and select “Control Panel” from the context menu. 2. Click “Hardware and Sound” and select “Devices and Printers”. 3. In the menu bar, click “Add a printer”. 4. Click “The printer that I want isn't listed” in the window “Choose a device or printer to add to this PC”. 5. Enable the option “Add a printer using TCP/IP address or hostname” and click “Next”. 6. Enter “fritz.
Sharing a USB Printer 4. In the “Add Printer” window, select “The printer that I want isn’t listed” and then “Next”. 5. Enable the option “Add a printer using TCP/IP address or hostname” and click “Next”. 6. Enter “fritz.box” in the Hostname or IP address: field. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network. 7. Click “Next”. 8. Select the printer manufacturer and model.
Sharing a USB Printer 7. Click “Next”. Windows attempts to detect the TCP/IP port. 8. If Windows reports “Additional port information required”, select “Custom” as the device type and then click “Next”. 9. Select the printer manufacturer and model. If the printer is not displayed, you must first install the printer drivers for this device. Consult the documentation of your printer for instructions. 10. Click “Next” and confirm with “Finish”.
Sharing a USB Printer Configuring a USB Printer in Other Operating Systems The names of entries or menus in operating systems not described above may be slightly different than the terms we use here. • • • As the port type, select “Raw TCP”. Enter “9100” as the port. Enter fritz.box as the printer name. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.
Sharing a USB Printer 8. Double-click the file and follow the instructions on your screen. The FRITZ!Box USB remote connection software is now installed on your computer. Repeat the steps in these instructions for all other Windows users who wish to use the USB remote connection on this computer. Enabling the FRITZ!Box USB Remote Connection 1. Open the FRITZ!Box user interface. 2. Enable the advanced view. 3. Select the “Home Network / USB Devices / USB Remote Connection”. 4.
Managing Memory with FRITZ!NAS 19 Managing Memory with FRITZ!NAS With FRITZ!NAS you can display the data on the storage media of your FRITZ!Box in a clearly arranged interface. All participants in the FRITZ!Box home network can start FRITZ!NAS in a web browser and use it as a platform to access music, images, videos and documents in the FRITZ!Box memory. 19.
FRITZ!NAS Password Protection FRITZ!NAS can be reached in the home network by entering the shared FRITZ!Box password. From the Internet you can reach FRITZ!NAS only by logging in with your individual user name and password. Information on the password protection of your FRITZ!Box is presented in the section Password Protection: Using FRITZ!Box Safely from page 35.
Extending the Scope of Functions with Smart Home 20 Extending the Scope of Functions with Smart Home You can expand the scope of functions of your FRITZ!Box with AVM smart home devices for home automation. A smart home device that is especially easy to integrate in your home network is FRITZ!DECT 200. FRITZ!DECT 200 is a switchable socket that lets you control the power supply to connected devices, and measure, record and evaluate their power consumption.
Configuring Internet Access for Guests 21 Configuring Internet Access for Guests With the FRITZ!Box you can provide houseguests with an Internet connection of their own. At this guest access they can surf the web with their own devices, but cannot access the contents of your home network. 21.1 Wireless Guest Access: Private Hotspot For your guests you can configure a wireless guest access. The wireless guest access is your private hotspot.
Wireless Guest Access: Private Hotspot Manually Registering a Wireless Device with the Wireless Guest Access 1. Your guest starts the wireless LAN software of her or his wireless device and searches for the guest network. 2. Your guests authorize themselves using the network key you assigned. The wireless LAN connection will be established. Registering a Wireless Device with the Wireless Guest Access via QR Code 1. Print out the QR code for your guest. 2.
Configuring Guest Access on the LAN 4 Port 21.2 Configuring Guest Access on the LAN 4 Port For guests you can configure the network port “LAN 4” as a guest access. Features of the LAN Guest Access • Guests can connect their laptops to the guest access with a network cable. • • • Guest devices can surf the Internet. Guest devices have no access to the home network. The access profile “Guest” is set for the LAN guest access.
MyFRITZ!: Accessing the FRITZ!Box from Anywhere 22 MyFRITZ!: Accessing the FRITZ!Box from Anywhere 22.1 Overview: The MyFRITZ! Service Overview MyFRITZ! is an Internet service from AVM, with which you can access your FRITZ!Box from anywhere. MyFRITZ! Functions Using an active Internet connection on any computer, tablet or smartphone, with MyFRITZ! accessing your FRITZ!Box from anywhere is safe and simple.
Creating a MyFRITZ! Account Configuring MyFRITZ! Configuration of MyFRITZ! consists of the following steps: • • • Creating a MyFRITZ! account in the FRITZ!Box. Registering the FRITZ!Box with the MyFRITZ! account. Configuring the MyFRITZ! on your smartphone or tablet (optional). 22.2 Creating a MyFRITZ! Account Overview A MyFRITZ! account is required in order to be able to use MyFRITZ!. Requirements • • The computer is connected with the Internet. You can access your e-mail on this computer.
Registering the FRITZ!Box with the MyFRITZ! Account Creating a MyFRITZ! Account 1. Open the FRITZ!Box user interface. 2. Select “Internet / MyFRITZ!”. 3. Select “Create a new MyFRITZ! account”. 4. Enter your e-mail address. If you are already configured as a FRITZ!Box user, enter here the e-mail address you use for the FRITZ!Box user account. 5. Assign a MyFRITZ! password. This password must be different from the password for your FRITZ!Box account. 6.
Configuring MyFRITZ!App Purpose of Registration Once a FRITZ!Box is registered with your MyFRITZ! account, the FRITZ!Box determines the public IP address each time it is changed and conveys it to the MyFRITZ! account. This means that the MyFRITZ! always has the latest information at its disposal about how to reach the FRITZ!Box in the Internet, so that it can route you to the user interface. Registering with an Existing MyFRITZ! Account 1. Open the FRITZ!Box user interface. 2.
Using MyFRITZ! Configuring the MyFRITZ!App 1. Install the MyFRITZ!App on your mobile device. 2. Open the MyFRITZ!App and enter the password for the user interface of your FRITZ!Box. The MyFRITZ! address of your FRITZ!Box is read automatically and saved in the app. 3. Connect the MyFRITZ!App with your FRITZ!Box. 4. To register with the FRITZ!Box, enter the data of your FRITZ!Box user account. MyFRITZ! is opened. Configuration of the MyFRITZ! is concluded. 22.
Using MyFRITZ! MyFRITZ! via Smartphone or Tablet 1. Open the MyFRITZ!App. 2. To register with your FRITZ!Box, enter the data of your FRITZ!Box user account. MyFRITZ! is opened. MyFRITZ! in the Home Network 1. Open a web browser. 2. Enter “myfritz.net” in the address field of the browser. 3. Log in to the user interface of your FRITZ!Box. MyFRITZ! is opened.
Push Services: Using Notification Services 23 Push Services: Using Notification Services Push services are notification services that inform you about the activities of your FRITZ!Box and assist you in saving your passwords and FRITZ!Box settings. With the push services you can have e-mail sent to you at regular intervals informing you about the latest connections, usage and configuration of your FRITZ!Box. Various push services are available in the user interface under “System / Push Service”.
Enabling Push Services Push Service Information Saving settings The settings of your FRITZ!Box are saved automatically and sent to the specified e-mail address before every update and each time the factory settings are restored. Forgot password Sends you an access link to the specified e-mail address if you have forgotten your password. Current IP address Sends the IP address assigned by the Internet service provider every time the Internet connection is established.
Configuring Push Services 4. Configure various settings in the details. The Help of the FRITZ!Box user interface presents comprehensive information on the settings of each push service. 5. Click “OK” to save your settings. In the Help of the FRITZ!Box user interface you can find detailed instructions.
Diagnostics: Checking Function and Security 24 Diagnostics: Checking Function and Security In the “Diagnostics” area the FRITZ!Box offers you the possibility of checking the status of functions and security-relevant settings of your FRITZ!Box. This ensures safe operation of the FRITZ!Box and makes sure that it is kept up with the latest technical developments. 24.
Checking the Security of the FRITZ!Box 24.2 Checking the Security of the FRITZ!Box In the “Security” overview the FRITZ!Box offers you a list of all security-relevant settings that control access to the FRITZ!Box from the Internet or from the home network. This shows, for instance, which ports are open, which users are logged in on or off the FRITZ!Box, which wireless devices are connected with the FRITZ!Box and whether the latest FRITZ!OS is installed.
Saving and Restoring Settings 25 Saving and Restoring Settings All of the settings you configure in the FRITZ!Box can be saved in a backup file. With this file you can restore your settings at any time: • in the same FRITZ!Box or another FRITZ!Box of the same model • in a different FRITZ!Box model. In this case you can select which settings are to be applied to the FRITZ!Box. 25.1 Saving Settings Backup files that are not protected by assigning a password are a security risk.
Restoring Settings 25.2 Restoring Settings With the “Restore” function in the “System / Backup” you can have all settings from a backup file you created with this or another FRITZ!Box loaded to your FRITZ!Box. Your current FRITZ!Box settings will be overwritten by this function. You can use the following backup files to restore settings: • Backup files created with the same FRITZ!Box. If you apply settings from a backup file created with the same FRITZ!Box, all settings will be restored in full.
Restarting the FRITZ!Box 25.3 Restarting the FRITZ!Box You can restart the FRITZ!Box via the user interface or on the device. A restart may be necessary if the FRITZ!Box no longer reacts, or if Internet connections can no longer be established for no apparent reason. All components of the FRITZ!Box are reinitialized and the event messages deleted. The FRITZ!Box settings and any messages saved on the internal memory of the FRITZ!Box will not be deleted upon restarting. Restarting from the User Interface 1.
Taking FRITZ!Box Out of Operation 26 Taking FRITZ!Box Out of Operation In this chapter you receive tips and recommendations for taking the FRITZ!Box out of operation. 26.1 Deleting User Settings To delete all individual user settings you’ve configured in your FRITZ!Box, use the “Load Factory Settings” function. When the factory settings are restored to the FRITZ!Box, all of the settings in the FRITZ!Box are restored to their condition upon delivery.
Deleting User Settings Preparing to Load Factory Settings Before loading the factory settings of your FRITZ!Box, save your settings and FRITZ!Box data. Work through the following steps: Saving FRITZ!Box Settings Before loading the factory settings, save all of the settings you made in your FRITZ!Box to a backup file. With this backup file you can restore your settings to the FRITZ!Box at any time or load them to another FRITZ!Box.
Uninstalling Supplementary Software 26.2 Uninstalling Supplementary Software Additional software for the FRITZ!Box is available on the web pages of AVM at en.avm.de/service/downloads. If you have installed supplementary programs on one or more computers, uninstall this software using the control panel of your Windows operating system. Uninstalling Programs in Windows 10 and Windows 7 1. Open “Start / Control Panel / Programs”. 2. Under “Programs and Features”, click “Uninstall a program”. 3.
Help in Case of Errors 27 Help in Case of Errors Here you can find assistance if you are not able to open the user interface of your FRITZ!Box or if errors occur with wireless LAN connections. For more help, see the AVM Knowledge Base in the Internet: avm.de/service 27.1 The User Interface Does Not Open If the FRITZ!Box user interface cannot be opened, this can have various causes. Work through the following steps in sequence until the error has been resolved. Entering http://fritz.
The User Interface Does Not Open Clearing the Cache of your Web Browser If the web browser shows only a blank, white page, empty the cache: Firefox 1. Click the “Menu” button and select “History / Clear Recent History...”. Or click “History” in the menu bar and select “Clear Recent History...”. 2. In the “Clear Recent History” dialog, select “Everything”, and under “Details”, check only the “Cache” option. 3. Click “Clear Now”. Internet Explorer 1.
The User Interface Does Not Open Checking the Proxy Settings of the Web Browser If a proxy server is enabled in your web browser, the address of the FRITZ!Box must be entered as an exception. Check your web browser settings. Firefox 1. Click the orange Firefox button and select “Options / Options”. Or click “Tools” in the menu bar and select “Options”. 2. Select “Advanced / Network”. 3. Under “Connection”, click the “Settings...” button. 4.
The User Interface Does Not Open Other Web Browsers Check whether the use of a proxy server is enabled. If so, enter http://fritz.box as an exception in the proxy server settings. For more information on the proxy settings, see the Help for your web browser. Configuring the Computer’s Network Adapter On your computer, enable the setting “Obtain an IP address automatically” for the network adapter used to connect to the FRITZ!Box. For instructions, see page 129.
Cannot Establish a Wireless LAN Connection 27.2 Cannot Establish a Wireless LAN Connection If you cannot establish a wireless LAN connection between your computer and the FRITZ!Box, this may be due to a variety of causes. Work through the following steps in sequence until the error has been resolved. Switching On the Computer’s Wireless LAN Adapter The wireless LAN adapter in your computer must be ready for operation.
Wireless LAN Connection Interrupted Entering the Correct Network Key If you establish the wireless connection manually, enter the correct network key, which is found in the user interface of your FRITZ!Box: 1. Connect a computer to the FRITZ!Box with a network cable; see page 24. 2. Open the FRITZ!Box user interface. 3. Select “WLAN / Security”. 4. Take note of the network key or click “Apply” and print out the wireless LAN security settings. 27.
Wireless LAN Connection Interrupted FRITZ!Box 5490 3. Enable the option “Set radio channel settings automatically (recommended)”. 4. Click “Apply”.
Technical Specifications 28 Technical Specifications Facts worth knowing: Here you will find comprehensive technical data on your FRITZ!Box 5490. 28.1 Ports and Interfaces • • Fiber optic connection (laser class 1) • One ISDN S0 NT port Two a/b ports with RJ11 and TAE sockets for connecting two analog terminal devices S0 bus with support for ISDN terminal devices; the CIP services voice, telephony, audio 3.
Router Functions 28.2 Router Functions • • • • • • • • Router DHCP server Firewall with IP masquerading/NAT IPv4 and IPv6 Parental controls and filter lists Port sharing Dynamic DNS VPN 28.3 User Interface and Display • Configuration and status messages via a web browser on a connected computer • Five LEDs indicate the condition of the device • • Busy signal: 500 ms tone, 500 ms pause, +/– 20 ms 28.
Device Properties 28.5 Device Properties • • • • Dimensions (W x D x H): approx. 245 x 55 x 175 mm FRITZ!OS can be updated Conforms to CE standards Ambient conditions – operating temperature: 0 °C–+40 °C – storage temperature: -20 °C–+70 °C – relative humidity (operation): 10%–90% – relative humidity (idle): 5%–95% • • • Supply voltage: 230 V / 50 Hz Maximum power consumption: 27 W Average power consumption: 7.
Cable 28.6 Cable Network Cable (Yellow) Use The network cable is used to connect computers and network devices to the FRITZ!Box 5490. • AVM recommends using a network cable no more than 100 meters long. • Additional network cable is required if you would like to use all of the FRITZ!Box 5490 network ports. Extension You can extend one or both ends of the network cable.
Customer Service 29 Customer Service Be it further product documentation, frequently asked questions, tips or support—this chapter presents information on all important service topics. 29.1 FRITZ!Box Help In the FRITZ!Box user interface you can open the detailed Help by clicking the “question mark” icon. The Help presents descriptions and instructions on all settings and functions of your FRITZ!Box. 29.
Feedback on FRITZ!Box AVM Knowledge Base In our AVM Knowledge Base you can find precise solutions to your problems. The AVM Knowledge Base is located in the “Service” area of the AVM web site: en.avm.de/service 29.3 Feedback on FRITZ!Box In various places in the user interface, the FRITZ!Box offers you the opportunity to send concrete feedback to AVM. Your feedback helps us to continually improve the FRITZ!Box. When you submit feedback, only the technical data and no personal data are transmitted to AVM.
Assistance from the Support Team Evaluating the Voice Quality of Internet Calls In the advanced view of the FRITZ!Box (see page 33), the “Telephony / Telephone Numbers / Voice Transmission” page offers you the opportunity to evaluate the quality of the Internet call. Your evaluation will help us continue to improve the quality of voice transmission in Internet calls made over the FRITZ!Box. The contents of the call and numbers participating will not be transmitted to AVM. 29.
Assistance from the Support Team Support by e-mail You can send us an English-language e-mail request at any time using the “Service” area of our website. You can reach the service area at en.avm.de/service/support-request/your-support-request. 1. Select the product group and your product for which you need support. You will receive a selection of FAQs. 2. If you need more help, click the “Submit support request” link to open the e-mail support form. 3.
Legal Notice Legal Notice This documentation and the software it describes are protected by copyright. AVM grants the nonexclusive right to use the software, which is supplied exclusively in object code format. The licensee may create only one copy of the software, which may be used exclusively for backup use. AVM reserves all rights that are not expressly granted to the licensee.
Manufacturer’s Warranty We offer a manufacturer’s warranty of 5 years on the hardware of this original product. The warranty period begins with the date of purchase by the first end user. Compliance with the warranty period can be proven by submission of the original invoice or comparable documents. This warranty does not restrict your warranty rights based on the contract of sale or other statutory rights.
Drilling Template A drilling template is presented below. Use the drilling template as a guide to mark the holes needed to mount the FRITZ!Box on a wall.
197 mm This page must be printed out at a size of 100%. Do not enlarge it, adjust its size, reformat or rescale it in your printer settings.
Index A connecting IP telephones. . . . . . . . . . . 49 connecting ISDN telephones . . . . . . . . 46 consultation . . . . . . . . . . . . . . . . . . . . 109 conventions. . . . . . . . . . . . . . . . . . . . . . 10 copyright . . . . . . . . . . . . . . . . . . . . . . . 180 cordless telephone deregistering. . . . . . . . . . . . . . . . . 119 paging . . . . . . . . . . . . . . . . . . . . . . 119 registering. . . . . . . . . . . . . . . . . . . . 47 customer service. . . . . . . . . . . . . . . . .
E G e-mail notifications. . . . . . . . . . . . . . . 154 electrical power connecting . . . . . . . . . . . . . . . . . . . 20 electricity FRITZ!Box consumption . . . . . . . . 174 emergency IP address. . . . . . . . . . . . . 125 ending operation . . . . . . . . . . . . . . . . 162 evaluating voice quality . . . . . . . . . . . . . . . . . 178 wireless LAN connection . . . . . . . 177 events . . . . . . . . . . . . . . . . . . . . . . . . . . 15 exposed host. . . . . . . . . . . . . . . . . . . . .
N Internet connection configuring for fiber optic connection . . . . . . . . . . . . . . . . . . 43 via fiber optic modem . . . . . . . . . . 22 Internet protocol version 4 . . . . . . . . . . . . . . . . . . . . 123 version 6 . . . . . . . . . . . . . . . . . . . . . 72 Internet router . . . . . . . . . . . . . . . . . . . . 53 Internet telephone numbers . . . . . . . . 51 Internet use blocking websites. . . . . . . . . . . . . . 53 time limits . . . . . . . . . . . . . . . . . . . .
P service . . . . . . . . . . . . . . . . . . . . . . . . . 176 settings IP address . . . . . . . . . . . . . . . . . . . 129 Internet connection . . . . . . . . . . . . 40 network . . . . . . . . . . . . . . . . . . . . . 123 protecting with a password . . . . . . 35 restoring . . . . . . . . . . . . . . . . . . . . 160 saving . . . . . . . . . . . . . . . . . .159, 163 user interface . . . . . . . . . . . . . . . . . 31 smart home . . . . . . . . . . . . . . . . . . . . . 144 smartphone. . . . . . . . .
U W uninstalling programs. . . . . . . . . . . . . 164 uninstalling supplementary software 164 UPnP settings . . . . . . . . . . . . . . . . . . . 128 usage data. . . . . . . . . . . . . . . . . . . . . . 154 USB accessing memory . . . . . . . . . . . . 134 hub . . . . . . . . . . . . . . . . . . . . . . . . 132 ports . . . . . . . . . . . . . . . . . . . . . . . . 13 printer . . . . . . . . . . . . . . . . . . . . . . 135 storage media . . . . . . . . . . . . . . . . 131 USB devices device types . . . .
