Operation Manual

Support
114 KEN! – 6 Support
6 Support
AVM offers numerous information sources to support you in
everyday operation of KEN!. New drivers for your AVM ISDN-
Controller and updates for the KEN! software are available
free of charge from the Internet or the AVM Data Call Center.
If you are unable to solve any problems which arise during
operation, you have the option of contacting AVM Support.
6.1 Information Sources and Updates
Information about all components of KEN! is provided in the
following:
Online Documentation
•
Readme file for KEN! located in the “KEN!” program
group. The Readme contains current information which
was not yet available when this manual was printed.
• Help files for the TCP/IP settings and the AVM KEN PPP
over ISDN driver. The Help files, INSTAL98.HLP for Win-
dows Me/98, INSTAL95.HLP for Windows 95,
INSTALW2.HLP for Windows 2000 and INSTALNT.HLP for
Windows NT are located in the KEN! installation directo-
ry on the KEN! Service PC.
• Online Help for KEN!. When the KEN! user interface is
open, view Help for the current field by entering the
function key “F1”. Use the “?” button to obtain compre-
hensive Online Help.
• The KEN! program group contains the PDF manual “Tips
& Tricks”. This file offers useful hints to assist you in
working with KEN! and presents answers to frequently
asked questions which may be of assistance if prob-
lems arise.
• The KEN! program group also contains a copy of the lat-
est manual in PDF format.