Operation Manual

Diagnosis
KEN! – 4 Overview of KEN! 89
Diagnosis
In this area you can check your KEN! installation and, if nec-
essary, compile important data for the Support desk. You
can also determine from here whether you are working with
the latest version of KEN! and update your installation if de-
sired.
Dr. KEN!
Dr. KEN! is the diagnosis program integrated in KEN! to check
the configuration settings. Dr. KEN! establishes ISDN and In-
ternet connections and checks that servers in the Internet
are accessible, independent of your browser and E-mail ap-
plication. Dr. KEN! reports which services are available and,
in the case of an error, returns a tip about the source of the
error.
The Dr. KEN! diagnosis window
An Internet capture logs the exchange of packets during In-
ternet connections. This information can be saved to a file
for use in subsequent error analysis.