Operation Manual

Diagnosis
90 KEN! – 4 Overview of KEN!
Reduce the load on the computing capacity of the KEN! Ser-
vice PC by capturing sessions only to locate error sources.
Switch off this option during normal operation.
System Information
When you click the “System information” button, you receive
a file containing the following information:
• information about all KEN! settings from the KEN.CFG
file in PROGRAMS\KEN!
• all error messages listed in the LOGS folder in the
PROGRAMS\KEN! folder
• the capture of all events in the program that are listed
in the ACCESS folder in the PROGRAMS\KEN! folder
For your safety, the passwords used in KEN! are always
saved in encrypted form. The only exception is for recording
sessions with a provider that does not support encryption.
Update
New functions are added to the KEN! software at regular in-
tervals. If you have been operating KEN! in your network for a
while and would like to know whether a new update for the
program has become available, just click the “Start update”
button.
KEN! establishes an Internet connection and then checks the
AVM home page to find out whether your installation is the
latest version available. If a newer version is available, it is
offered as an update.