AutoView® 2020/2030 Installer/User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. POWER ON This symbol indicates the principal on/off switch is in the on position.
AutoView® 2020/2030 Installer/User Guide Avocent, the Avocent logo, The Power of Being There, AutoView, OSCAR and From Desktop to Data Center are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2005 Avocent Corporation. All rights reserved.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
iii TABL E OF CONTEN TS Table of Contents List of Figures .................................................................................................................. v List of Tables .................................................................................................................. vii Chapter 1: Product Overview.......................................................................................... 1 Features and Benefits ...........................................................
iv AutoView 2020/2030 Installer/User Guide Broadcasting to Servers................................................................................................................... 30 Changing Your Switch Mode ........................................................................................................... 31 Appendices..................................................................................................................... 33 Appendix A: Flash Upgrades...............................
v L IS T O F F IG URE S List of Figures Figure 1.1: AutoView 2020 Switch .................................................................................................... 1 Figure 1.2: Example of an AutoView 2020/2030 Switch Configuration ........................................... 3 Figure 2.1: AutoView 2020/2030 Switch Horizontal Installation ..................................................... 6 Figure 2.2: Basic AutoView 2020/2030 Switch Configuration ..............................................
vi AutoView 2020/2030 Installer/User Guide
vii L I S T OF T A B L ES List of Tables Table 3.1: OSCAR Interface Status Symbols ................................................................................... 12 Table 3.2: OSCAR Interface Navigation Basics .............................................................................. 13 Table 3.3: Setup Features to Manage Routine Tasks for Your Servers........................................... 15 Table 3.4: OSCAR Interface Status Flags ............................................................
viii AutoView 2020/2030 Installer/User Guide
1 CHA PTER 1 Product Overview Features and Benefits The multiuser, 16-port AutoView® 2020/2030 switch integrates Avocent field-proven analog keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for two simultaneous users and a patented, next-generation user interface. The AutoView 2020/2030 KVM switch features front panel USB and PS/2 ports that conveniently support all major server platforms.
2 AutoView 2020/2030 Installer/User Guide AVRIQ intelligent module AVRIQ modules allow direct KVM connectivity to servers in your AutoView switching system. Each AutoView 2020/2030 switch has 16 Avocent Rack Interface (ARI) ports for connecting AVRIQ modules. Utilizing an AVRIQ module, you can attach additional switches to expand your AutoView switching system. This flexibility allows you to add capacity as your data center grows.
Chapter 1: Product Overview 3 Flash upgradable Upgrade your AVRIQ modules at any time through the network port located on your AutoView 2020/2030 switch to ensure the AutoView switching system is always running the most current version available. See Appendix A for more information. Cascading expansion The AutoView 2020/2030 switch features an Avocent Console Interface (ACI) port that allows you to cascade between two AutoView switches using only a CAT 5 cable.
4 AutoView 2020/2030 Installer/User Guide • Use only Avocent-supplied cable to connect servers and KVM switches. Avocent warranties do not apply to damage resulting from user-supplied cable. To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product configuration. • Test AC outlets at the server and monitor for proper polarity and grounding.
5 CHA PTER 2 Installation Getting Started Before installing your AutoView 2020/2030 switch, refer to the following list to ensure you have all items that shipped with the switch as well as other items necessary for proper installation.
6 AutoView 2020/2030 Installer/User Guide Figure 2.1: AutoView 2020/2030 Switch Horizontal Installation Rack Mounting Your AutoView 2020/2030 Switch CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading begins. Mount components beginning at the bottom of the rack, then work to the top. Do not exceed your rack load rating.
Chapter 2: Installation CAUTION: To reduce the risk of electric shock or damage to your equipment - Do not disable the power cord grounding plug. The grounding plug is an important safety feature. - Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times. - Disconnect the power from the unit by unplugging the power cord from either the electrical outlet or the unit.
8 AutoView 2020/2030 Installer/User Guide To connect an AVRIQ module to each server: 1. Locate the AVRIQ modules for your AutoView 2020/2030 switch. 2. Attach the appropriately color-coded cable ends to the keyboard, monitor and mouse ports on the first server you will connect to the switch. 3. Attach one end of the CAT 5 cabling that will run between your AVRIQ module and AutoView switch to the RJ-45 connector on the AVRIQ module. 4.
Chapter 2: Installation 9 To cascade multiple AutoView 2020/2030 switches: 1. Connect the cascaded AutoView 2020/2030 switch to each server as described in the previous Installing the AutoView 2020/2030 Switch section. 2. Connect the local peripherals to analog user A of the main switch as described in To connect local peripherals. 3. Attach one end of the CAT 5 cabling that will run between your main and cascaded AutoView switch to the RJ-45 (ACI) port on the cascaded AutoView switch. 4.
10 AutoView 2020/2030 Installer/User Guide Analog User A Analog User B AutoView 2020/2030 Main Switch ARI Ports Primary Servers AutoView 2020/2030 Switch (Cascaded) ACI Port Secondary Servers Figure 2.3: AutoView 2020/2030 Switch Configuration with a Cascaded Switch 5. Power cycle the cascaded switch to enable its local user port to recognize the AVRIQ or IAC module. 6. Repeat this process for all cascaded switches you wish to attach to your system.
11 CHA PTER 3 Operations Viewing and Selecting Ports and Servers Use the OSCAR interface Main dialog box to view, configure and control servers in the AutoView 2020/2030 switching system. View your servers by name, port or by the unique Electronic ID number (EID) embedded in each AVRIQ or IAC module. You will see an OSCAR interfacegenerated port list by default when you first launch the OSCAR interface. The Port column indicates the ARI port to which a server is connected.
12 AutoView 2020/2030 Installer/User Guide Viewing the status of your switch The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols. Table 3.1: OSCAR Interface Status Symbols Symbol Description AVRIQ and IAC modules are online (green circle). AVRIQ and IAC modules are offline or are not operating properly. Server is cascaded through a cascade legacy switch. The switch is online and has power.
Chapter 3: Operations 13 -orIf the display order of your server list is by name or EID number (Name or EID button is depressed), type the first few characters of the name of the server or the EID number to establish it as unique and press Enter. To select the previous server: Press Print Screen and then Backspace. This key combination toggles you between the previous and current connections. To disconnect the user from a server: Press Print Screen and then Alt+0.
14 AutoView 2020/2030 Installer/User Guide Table 3.2: OSCAR Interface Navigation Basics (Continued) Alt+Hotkey Opens dialog boxes, selects or checks options and executes actions when used with underlined or other designated letters. Alt+X Closes the current dialog box and returns to the previous one. This Keystroke Does This Alt+O Selects the OK button, then returns to the previous dialog box.
Chapter 3: Operations 15 For example, virtual media enables you to connect a USB thumb drive to the USB port on the AutoView switch and access or transfer data to or from that thumb drive to any computer connected to the AutoView switch. NOTE: All USB ports are assigned to a single virtual media session and cannot be mapped independently. To launch a local virtual media session: 1. Press Print Screen to launch the OSCAR interface. The Main dialog box displays. 2.
16 AutoView 2020/2030 Installer/User Guide Table 3.3: Setup Features to Manage Routine Tasks for Your Servers (Continued) Menu Change the server listing between numerically by port or EID number and alphabetically by name. Change the Screen Delay Time before the OSCAR interface displays after pressing Print Screen. Security Set passwords to restrict server access. Enable the screen saver. Flag Change display, timing, color or location of the status flag. Language Choose the language display.
Chapter 3: Operations 17 Assigning server names Use the Names dialog box to identify individual servers by name rather than by port number. The Names list is always sorted by port order. Names are stored in the AVRIQ or IAC module, so even if you move the cable/server to another ARI port, the name and configuration will be recognized by the switch. NOTE: If a server is turned off, its respective AVRIQ module will not appear in the Names list. To access the Names dialog box: 1.
18 AutoView 2020/2030 Installer/User Guide 2. Click Setup - Devices. The Devices dialog box displays. Figure 3.3: Devices Dialog Box When the AutoView switch discovers a cascaded switch, you will notice the port numbering change to accommodate each server under that switch. For example, if the switch is connected to ARI port 6, the switch port would be listed as 06 and each server under it would be numbered sequentially 06-01, 06-02 and so on. To assign a device type: 1.
Chapter 3: Operations 19 NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box. Changing the display behavior Use the Menu dialog box to change the display order of servers and set a Screen Delay Time for the OSCAR interface. The display order setting alters how servers will display in several screens To access the Menu dialog box: 1. Press Print Screen to launch the OSCAR interface. The Main dialog box displays. 2. Click Setup - Menu.
20 AutoView 2020/2030 Installer/User Guide To set a Screen Delay Time for the OSCAR interface: 1. Type in the number of seconds (0 to 9) to delay the OSCAR interface display after you press Print Screen. Entering 0 will instantly launch the OSCAR interface with no delay. 2. Click OK. Setting a Screen Delay Time allows you to complete a soft switch without the OSCAR interface displaying. To perform a soft switch, see Soft switching in this chapter.
Chapter 3: Operations 21 Table 3.4: OSCAR Interface Status Flags Flag indicating that the user has been disconnected from all systems Flag indicating that Broadcast mode is enabled To access the Flag dialog box: 1. Press Print Screen to launch the OSCAR interface. The Main dialog box will appear. 2. Click Setup - Flag. The Flag dialog box displays. To determine how the status flag is displayed: 1. Select Name or EID to determine what information will be displayed. 2.
22 AutoView 2020/2030 Installer/User Guide box allows you to select a different keyboard country code. Figure 3.7: Keyboard Dialog Box To change the keyboard country code: 1. Press Print Screen to launch the OSCAR interface. The Main dialog box will appear. 2. Click Setup-Keyboard. The Keyboard dialog box displays. 3. Select your desired keyboard country code and click OK. 4. A Keyboard Warning dialog box will appear to confirm your changes. 5. Click OK for changes to take effect.
Chapter 3: Operations 23 2. Type the new password in the New text box and press Enter. Passwords must contain both alpha and numeric characters, are case sensitive and may be up to 12 characters long. Supported characters are: A to Z, a to z, 0 to 9, space and hyphen. 3. In the Repeat box, type the password again and press Enter. 4. Click OK to change only your password, and then close the dialog box. NOTE: If you should lose or forget your password, please contact Avocent Technical Support.
24 AutoView 2020/2030 Installer/User Guide -orIf your console is password protected, see the previous procedure, then go to step 2. 2. Select Enable Screen Saver. 3. Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of the screen saver. 4. Choose Energy if your monitor is ENERGY STAR® compliant; otherwise select Screen. CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with ENERGY STAR®. 5.
Chapter 3: Operations 25 Figure 3.8: Version Dialog Box 3. Click the AVRIQ button to view individual AVRIQ module version information. The AVRIQ Select dialog box displays. 4. Select an AVRIQ module to view and click the Version button. The AVRIQ Version dialog box displays. For more information on loading firmware, see Appendix A. 5. Click X to close the AVRIQ Version dialog box.
26 AutoView 2020/2030 Installer/User Guide 3. Click Upgrade. A Warning dialog box displays. Clicking OK will open the Upgrade Process dialog box. The progress of the upgrade will be indicated in the Programmed field. Scanning Your System In Scan mode, the AutoView 2020/2030 switch will automatically scan from port to port (server to server). A user can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display.
Chapter 3: Operations -orClick the Clear button to remove all servers from the scan list. 2. Click OK. To start the Scan mode: 1. If the OSCAR interface is not open, press Print Screen. The Main dialog box will appear. 2. Click Commands. The Commands dialog box displays. Figure 3.11: Commands Dialog Box 3. Select Scan Enable in the Commands dialog box. 4. Click X to close the Commands dialog box. NOTE: Scanning will begin when the Main dialog box or flag is displayed.
28 AutoView 2020/2030 Installer/User Guide 2. Click Commands- Display Config. The Display Configuration dialog box displays and lists your system configuration values. NOTE: This dialog box is for viewing the current configuration only. Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the target device name or EID number to which a user is connected.
Chapter 3: Operations 29 To run diagnostices: 1. If the OSCAR interface is not open, press Print Screen. The Main dialog box will appear. 2. Click Commands. The Commands dialog box displays. 3. Select the Run Diagnostics option. A warning screen opens, indicating that connected users will be disconnected. 4. Click OK to begin. The Diagnostics dialog box displays.
30 AutoView 2020/2030 Installer/User Guide 2. Click Commands - Run Diagnostics. A warning message displays indicating that all users will be disconnected. 3. Click OK to begin diagnostics. -orClick X or press Escape to exit the dialog box without running a diagnostic test. 4. All users are disconnected and the Diagnostics dialog box displays. 5. As each test is finished, a pass (green circle) or fail (red x) symbol displays. The test is complete when the last test’s symbol displays.
Chapter 3: Operations 5. Click OK to enable the broadcast. Click X or press Escape to cancel and return to the Commands dialog box. 6. If broadcasting is enabled, type the information and/or perform the mouse movements you want to broadcast from the user station. Only servers in the list are accessible. 31 NOTE: The other user is disabled when Broadcast mode is enabled. To turn broadcasting off: From the Commands dialog box, clear the Broadcast Enable checkbox.
32 AutoView 2020/2030 Installer/User Guide To enable local port sharing: 1. Click Share Enable. 2. Type the number of seconds for a sharing time-out (from 10 to 600) to designate the amount of time that another user has control of the connected port.
33 A P P EN D IC ES Appendices Appendix A: Flash Upgrades Upgrading the AutoView 2020/2030 switch The AutoView 2020/2030 switch Flash upgrade feature allows you to update your switch with the latest firmware available. Items needed for the upgrade • Available serial port (COM port) on the server • Null modem serial cable (DB-male) to connect the switch and the server • Firmware update To upload a new Flash file: 1.
34 AutoView 2020/2030 Installer/User Guide 10. Type the name of the Flash file and press Enter. 11. Confirm the TFTP download by typing y or yes and pressing Enter. 12. The AutoView 2020/2030 switch will verify the file you downloaded is valid. Next you will be prompted to confirm the upgrade. Type y or yes and Enter. 13. The AutoView 2020/2030 switch will begin the Flash upgrade process. On-screen indicators will display the upgrade process.
Appendices 35 2. Click Commands - Display Versions. The Version dialog box displays. 3. Click AVRIQ to view individual AVRIQ module version information. The AVRIQ Select dialog box displays. 4. Select an AVRIQ module to upgrade and click the Version button. The AVRIQ Version dialog box displays. Figure A.2: AVRIQ Version Dialog Box 5. Click the Load Firmware button. The AVRIQ Load dialog box displays. 6. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box.
36 AutoView 2020/2030 Installer/User Guide Appendix B: Technical Specifications Table B.
Appendices Table B.1: Product Specifications (Continued) AutoView 2020/2030 Switch Product Specifications AC-input current rating 0.
38 AutoView 2020/2030 Installer/User Guide Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
39 INDEX Index E A ARI port 11 Electronic ID (EID) 28 33 AutoView 2000 switch Escape cascading 1, Ethernet features 8 1 installing bracket F 6 21 34 Flash upgrading 33 Flag dialog box 6 supplied with 5 AVRIQ module 1 rack loading connecting to server upgrading 2 Flash upgrades 8 K 34 Keep Alive B 2 M broadcasting off 31 Menu dialog box C 19 N cascading 3, CAT 5 8 navigating the OSCAR interface 1 changing password 13 O 22 Commands 2 OSCAR interface 2 operation modes
40 AutoView 2020/2030 Installer/User Guide 16 soft switching 13 status flag 20 SVGA video 2 Switch dialog box 31 S Setup dialog box 3 Scan dialog box 26 scanning system 26 safety precautions screen saver switch mode turning off 24 server status changing 31 12 switch mounting bracket servers system diagnostics 26 assigning names 17 broadcasting to 30 adding to scan list configuring for soft switching disconnecting from selecting 13 12 T 13 TFTP server 33 V Version dialog box 25 viewing
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. POWER ON This symbol indicates the principal on/off switch is in the on position.
AutoView® 2020/2030 Installer/User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.