AUTOVIEW® 3008/3016 Installer/User Guide
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
AutoView® 3008/3016 Switch Installer/User Guide Avocent, the Avocent logo, The Power of Being There, AutoView, Dambrackas Video Compression and OSCAR are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners. © 2010 Avocent Corporation.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position.
iii T A B L E O F C ON T E N T S Table of Contents List of Figures ................................................................................................................ vii List of Tables ................................................................................................................... ix Chapter 1: Product Overview.......................................................................................... 1 Features and Benefits ..................................................
iv AutoView 3008/3016 Switch Installer/User Guide Controlling the status flag ........................................................................................................ 19 Setting the keyboard country code............................................................................................ 21 Configuring network settings.................................................................................................... 22 Assigning device types ........................................
Table of Contents v Managing AutoView switch configuration files........................................................................ 56 Managing user databases ......................................................................................................... 58 Configuring LDAP ........................................................................................................................... 60 LDAP Overview parameters.....................................................................
vi AutoView 3008/3016 Switch Installer/User Guide The Console Menu ........................................................................................................................... 81 Network Configuration .................................................................................................................... 81 Other Console Main Menu Options................................................................................................. 82 Firmware Management ......................
vii LIST OF FIGU RES List of Figures Figure 1.1: Example Switch Configuration (AutoView 3016 Switch Shown) ................................... 2 Figure 2.1: Basic AutoView 3016 Switch Configuration .................................................................. 4 Figure 2.2: Typical AutoView 3008/3016 Switch Firewall Configuration ....................................... 9 Figure 3.1: OSCAR Interface Main Dialog Box..............................................................................
viii AutoView 3008/3016 Switch Installer/User Guide Figure 4.10: Versions Window ........................................................................................................ 52 Figure 4.11: AVRIQ Versions Window............................................................................................ 53 Figure 4.12: Upgrade Appliance Firmware (TFTP Server) Window ............................................. 55 Figure 4.13: Upgrade Appliance Firmware (File System) Window ....................
ix LIST OF TABLES List of Tables Table 1.1: Descriptions for Figure 1.1 .............................................................................................. 2 Table 2.1: Descriptions for Figure 2.1 .............................................................................................. 5 Table 2.2: TCP Ports and Functions for the AutoView 3008/3016 Switch ....................................... 8 Table 2.3: Descriptions for Figure 2.2 .......................................................
x AutoView 3008/3016 Switch Installer/User Guide
1 CHAPTER 1 Product Overview Features and Benefits Avocent AutoView 3008/3016 switches combine analog and digital technology to provide flexible control of data center servers, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable. The AutoView 3008/3016 switches provide users with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.
2 AutoView 3008/3016 Switch Installer/User Guide Access the AutoView 3008/3016 switch via a standard TCP/IP network The Avocent AutoView 3008/3016 switches provide agentless remote control and access. No special software or drivers are required on the attached, or client, computers. The client connects to the AutoView 3008/3016 switch using an Internet browser. 3 4 5 6 7 Figure 1.1: Example Switch Configuration (AutoView 3016 Switch Shown) Table 1.1: Descriptions for Figure 1.
3 CHAPTER 2 Installation AutoView 3008/3016 Switch Connectivity The AutoView 3008/3016 switching system transmits keyboard, video and mouse (KVM) information between operators and target devices attached to the switch. The AutoView 3008/3016 switch uses TCP/IP for communication over a network. Although 10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network.
4 AutoView 3008/3016 Switch Installer/User Guide Figure 2.1 illustrates a basic configuration for the AutoView 3016 switch. Descriptions follow in Table 2.1. 8 9 3 5 4 6 7 1 2 Figure 2.
Chapter 2: Installation 5 Table 2.1: Descriptions for Figure 2.
6 AutoView 3008/3016 Switch Installer/User Guide Rack Mounting an AutoView 3008/3016 Switch A rack mounting kit is supplied with each AutoView 3008/3016 switch. You may either place the AutoView 3008/3016 switch on the rack shelf or mount the switch directly into an Electronic Industries Alliance (EIA) standard rack. AutoView 3008/3016 switches are rack mounted in a 1U configuration. The AutoView 3008/3016 switch family does not support a 0U configuration.
Chapter 2: Installation 7 1. Plug your monitor and either PS/2 or USB keyboard and mouse cables into the appropriately labeled ports on the AutoView switch. 2. Plug a compatible IQ or IAC module into the appropriate ports on the back of the target server. 3. Choose an available numbered port on the rear of your AutoView 3008/3016 switch. Plug the IAC cable or one end of a UTP patch cable (4-pair, up to 45 meters) into the selected port and plug the other end into the RJ-45 connector of the IQ module.
8 AutoView 3008/3016 Switch Installer/User Guide 3. In the Appliance Configuration menu on the left, click Appliance - Network and enter the appropriate Network Speed, Transmission Mode and Network Configuration settings for your network. To connect a serial IQ module to a serial device: 1. Attach the serial IQ module 9-pin serial connector to the serial port of the device to be connected to your AutoView 3008/3016 switch. 2.
Chapter 2: Installation Table 2.2: TCP Ports and Functions for the AutoView 3008/3016 Switch (Continued) TCP Port Number Function 2068 Transmission of KVM session data (mouse & keyboard) or transmission of video for AutoView 3008/3016 switches 8192 Transmission of KVM session data (video) for AutoView 3008/3016 switches NOTE: Ports 80 and 443 are configurable by the appliance administrator. In a typical configuration, as shown in Figure 2.
10 AutoView 3008/3016 Switch Installer/User Guide To connect to the AutoView 3008/3016 switch OBWI from outside the firewall: Open a web browser and enter the external IP address of the firewall. The AutoView 3008/3016 Explorer window will open and prompt you to login. Verifying the Connections AutoView 3008/3016 switch The rear panel of the AutoView 3008/3016 switch features LEDs indicating the Ethernet connection for LAN, as well as LEDs that indicate the target device status for each port.
Chapter 2: Installation 11 To cascade multiple AutoView switches if your switch does not have an ACI port: 1. Connect an AVRIQ-PS/2 module to the local peripheral ports on the cascaded switch. 2. Using an appropriate length of CAT 5 cable, connect the AVRIQ-PS/2 module from step 1 to an available port on your 3008/3016 switch. 3. Repeat steps 1 and 2 for all additional cascaded AutoView switches. NOTE: The system will automatically “merge” the two switches together as one.
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13 CHAPTER 3 Local Port Operation AutoView 3008/3016 switch users can access attached devices via the OSCAR interface OSD or the OBWI. For information on the OBWI, see Chapter 4. Basic Operations Main Dialog Box Functions To access the OSCAR interface Main dialog box: Press Print Screen to launch the OSCAR interface. The Main dialog box will appear. NOTE: If OSCAR Password has been enabled, you will be prompted to enter a password before you can launch the OSCAR interface. Figure 3.
14 AutoView 3008/3016 Switch Installer/User Guide Table 3.1: Main Dialog Box Functions (Continued) Button Function Setup Access the Setup dialog box and configure the OSCAR interface. Commands Access the Commands dialog box. Name Name of server. EID Unique Electronic ID in a module. Port The port to which a target device is connected. Viewing and selecting ports and servers Use the Main dialog box to view, configure and control target devices in the AutoView 3008/3016 switching system.
Chapter 3: Local Port Operation 15 Soft switching Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch to a target device by pressing Print Screen and then, depending on the method you’ve selected, typing the first few characters of its name or number. If you have set a Screen Delay Time for the OSCAR interface and you press the key sequences before that time has elapsed, the OSCAR interface will not display.
16 AutoView 3008/3016 Switch Installer/User Guide Navigating the OSCAR interface This table describes how to navigate the OSCAR interface using the keyboard and mouse. Table 3.3: OSCAR Interface Navigation Basics Keystroke Function , Ctrl-Ctrl, Shift-Shift and/or Alt-Alt OSCAR interface activation sequence. By default, and CtrlCtrl are set as the OSCAR activation options. Shift-Shift and Alt-Alt must be set within the OSCAR interface before use.
Chapter 3: Local Port Operation 17 Table 3.3: OSCAR Interface Navigation Basics (Continued) Keystroke Function Delete Deletes current selection in the Scan list or characters in a text box. Shift-Del Deletes from the current selection to the end of the list when editing a Scan list. Numbers Type from the keyboard or keypad. Caps Lock Disabled. Use the Shift key to change case. Backspace Erases characters in a text box.
18 AutoView 3008/3016 Switch Installer/User Guide To access the OSCAR interface Setup dialog box, click Setup on the Main dialog box. Figure 3.2: OSCAR Interface Setup Dialog Box Changing the display behavior Use the Menu dialog box to change the display order of target devices, change how the OSCAR interface is invoked or set a Screen Delay Time for the OSCAR interface. This setting alters how target devices will display in several dialog boxes, including Main, Devices and Scan List.
Chapter 3: Local Port Operation 19 -orSelect Port to display target devices numerically by port number. 2. Click OK. Depending on the display method selected, the corresponding button will be depressed in the Main dialog box. To change how the OSCAR interface is invoked: 1. Select the checkbox next to one of the listed methods. 2. Click OK. To set a Screen Delay Time for the OSCAR interface: 1. Type in the number of seconds (0-9) to delay the OSCAR interface display after you press Print Screen.
20 AutoView 3008/3016 Switch Installer/User Guide Figure 3.4: OSCAR Interface Flag Dialog Box To determine how the status flag is displayed: 1. Select Name or EID to determine what information will be displayed. 2. Select Displayed to activate the flag display. After a switch, the flag will remain on the screen until the user switches to another device. Selecting Timed will cause the flag to display for five seconds when a switch is made and then disappear. 3.
Chapter 3: Local Port Operation 21 Setting the keyboard country code NOTE: Using a keyboard code that supports a language different from that of your AutoView 3008/3016 switch firmware will cause incorrect keyboard mapping. Sun servers may use keyboard mappings for non-US keyboards. By default, the AutoView 3008/ 3016 switch sends the US keyboard country code to Sun and USB modules attached to target devices, and the code is applied to the target devices when they are turned on or rebooted.
22 AutoView 3008/3016 Switch Installer/User Guide 3. Reboot the Sun servers. After rebooting, each Sun server will request the country code setting stored in the IQ module. NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before rebooting. A soft reboot may be performed without waiting 90 seconds. Configuring network settings Use the Network dialog box to set the Network Speed, Transmission Mode and Network Configuration feature.
Chapter 3: Local Port Operation 23 Figure 3.8: OSCAR Interface Devices Dialog Box When the AutoView 3008/3016 switch discovers a cascaded switch, the numbering format changes from an AutoView 3008/3016 port only to [AutoView 3008/3016 port]-[switch port] to accommodate each target device under that switch. For example, if a switch is connected to AutoView 3008/3016 port 6, each target device connected to it would be numbered sequentially.
24 AutoView 3008/3016 Switch Installer/User Guide 4. Repeat steps 1-3 for each port requiring a device type to be assigned. 5. Click OK in the Devices dialog box to save settings. NOTE: Changes made in the Device Modify dialog box are not saved to the switch until you click OK in the Devices dialog box. Assigning target device names Use the Names dialog box to identify target devices by name rather than by port number. The Names list is always sorted by port order.
Chapter 3: Local Port Operation Figure 3.11: OSCAR Interface Name Modify Dialog Box 2. Type a name in the New Name box. Names of target devices may contain all printable characters. 3. Click OK to assign the new name. 4. Repeat steps 1-3 for each target device in the system. 5. Click OK in the Names dialog box to save your changes. -orClick X or press Escape to exit the dialog box without saving changes.
26 AutoView 3008/3016 Switch Installer/User Guide Table 3.6: Commands to Manage Routine Tasks for Your Target Devices (Continued) Features Purpose Display Versions View version information for the AutoView 3008/3016 switch as well as view and upgrade firmware for individual IQ modules. Display Config View current configuration parameters. Device Reset Re-establish operation of PS/2 keyboard and mouse on the local port.
Chapter 3: Local Port Operation 27 Figure 3.13: Scan Dialog Box 2. The dialog box contains a listing of all servers attached to your switch. Click the checkbox to the right of the server, double-click on the desired entry, or highlight the device and click the Add/ Remove button to toggle the scan checkbox setting. You can select up to 100 servers for inclusion in the Scan list. NOTE: Click the Clear button to remove all servers from the Scan list. 3.
28 AutoView 3008/3016 Switch Installer/User Guide -orFrom the Commands dialog box, deselect the Scan Enable checkbox. Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) and server (S) will always be displayed when connected to a target device (local or remote). You can display either the target device name or EID number to which a user is connected.
Chapter 3: Local Port Operation 29 Figure 3.15: OSCAR Interface Disconnect Dialog Box 2. Click Disconnect to disconnect the user and return to the User Status dialog box. -orClick X or press Escape to exit the dialog box without disconnecting a user. Displaying version information and upgrading firmware For troubleshooting and support, the OSCAR interface enables you to display the version number of the switch firmware and any auxiliary devices connected to the switch, as well as upgrade your firmware.
30 AutoView 3008/3016 Switch Installer/User Guide Figure 3.16: OSCAR Interface Version Dialog Box 5. To upgrade individual IQ modules, click the AVRIQ button to view individual AVRIQ module version information. NOTE: To upgrade multiple AVRIQ modules simultaneously, go to step 9. Figure 3.
Chapter 3: Local Port Operation 6. 31 Select an AVRIQ module to view and click the Version button.. Figure 3.18: AVRIQ Version Dialog Box 7. Click the Load Firmware button. 8. Click OK to initiate the upgrade and return to the Status dialog box. NOTE: During an upgrade, the AVRIQ module status indicator in the Main dialog box is yellow. The AVRIQ module is unavailable when an upgrade is in progress.
32 AutoView 3008/3016 Switch Installer/User Guide Figure 3.19: AVRIQ Status Dialog Box 10. The AVRIQ Upgrade dialog box displays. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box. Returning an AVRIQ module to factory default status: 1. Click AVRIQ in the Version dialog box. 2. Select an AVRIQ and click Decommission. 3. Click OK to restore factory defaults. You will see the AVRIQ module go offline briefly and return. - orClick X or press Escape to cancel the operation. 4.
Chapter 3: Local Port Operation 2. 33 On the message box, click X or press Escape to exit without sending a Reset command to the target device. To reset the local mouse and keyboard: 1. Activate the OSCAR interface and click Commands - Device Reset. A confirmation message will appear. 2. Click X or press Escape to clear the message.
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35 CHAPTER 4 Web Interface Operations AutoView 3008/3016 Switch OBWI In addition to the OSCAR interface, AutoView 3008/3016 switches are equipped with an On-Board Web Interface (OBWI) feature that provides a built-in interface to handle all basic KVM switching needs. The AutoView 3008/3016 switch OBWI provides secure “point-and-click” web browserbased access to control any device attached to your AutoView 3008/3016 switch. Table 4.
36 AutoView 3008/3016 Switch Installer/User Guide predefined global macros to perform actions within the Video Viewer window. For instructions on how to use the Video Viewer, see Chapter 5. Viewing and Selecting Ports and Servers Before you can begin a KVM session, you must first log in to the AutoView switch OBWI. To log in to the AutoView 3008/3016 switch OBWI: 1. Launch a web browser. 2.
Chapter 4: Web Interface Operations 37 Figure 4.1: Avocent AutoView 3016 Explorer Window Table 4.2: Descriptions for Figure 4.1 Number Description 1 Displays the IP address, appliance type and last six digits of the appliance MAC address and browser being accessed. 2 OBWI tabs used to display connections, status and configure the appliance.
38 AutoView 3008/3016 Switch Installer/User Guide Launching a KVM Session NOTE: When using a non-proxied connection, video performance over a slower network connection may be less than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (such as Best Color), changing the color settings can increase video performance.
Chapter 4: Web Interface Operations 39 Figure 4.2: Disconnect Session Status Window 2. Click the checkbox for one or more users that you wish to disconnect. 3. Click the Disconnect Session button. A message appears prompting you to confirm the disconnect command. 4. Click OK to disconnect the user. -orClick Cancel to exit without completing the disconnect command. NOTE: The appropriate level of access is required to disconnect a user.
40 AutoView 3008/3016 Switch Installer/User Guide • Whether an Administrator has configured global connection sharing (Automatic Sharing, Exclusive Connections and Stealth Connections all are configurable options that require sharing to be enabled) Table 4.3: Session Sharing Definitions Term Definition Automatic Sharing Secondary users can share a KVM session without first requesting permission from primary users.
Chapter 4: Web Interface Operations • 41 If an Administrator has enabled Exclusive Connections, and a primary user has set Exclusive Mode for the session, you cannot share the session unless you have Appliance Administrator rights. 5. If an Administrator has enabled Exclusive Connections, you can click the Exclusive Mode option in the Video Viewer toolbar Tools menu. The Exclusive Mode status symbol appears in the toolbar. 6. To end a KVM session, click File-Exit from the toolbar.
42 AutoView 3008/3016 Switch Installer/User Guide Setting up user accounts When you select the Users category, the OBWI will retrieve and display a list of usernames and current access levels from the AutoView switch. From here, you can add, modify or delete users and assign access levels. The User Administrator and Appliance Administrator access levels allows you to assign individual server access rights. Table 4.
Chapter 4: Web Interface Operations 43 Figure 4.3: Users Window 2. Click the Add User button on the right side of the window to add a new user. -orClick a username listed in the Users column to modify an existing user. The Add/Modify User window appears. Figure 4.
44 AutoView 3008/3016 Switch Installer/User Guide 3. Type the username and password you wish to assign to the user and then verify the password by typing it in the Verify Password field. The password must be 5-16 characters and contain alphabetical characters of mixed case and at least one number. 4. Select the appropriate access level for this user from the drop-down list. If you select the User option, the Set User Access Rights button becomes active. 5. a.
Chapter 4: Web Interface Operations 45 A Switch Administrator can specify the number of hours (1 to 99) that accounts will remain locked. When Enable Lock-outs is unchecked, the Security Lock-out feature will be disabled and no users will be locked out. If an account becomes locked, it will remain locked until the duration time has elapsed, the switch is power cycled or an administrator unlocks the account.
46 AutoView 3008/3016 Switch Installer/User Guide NOTE: After changing Network settings, the switch must be rebooted. NOTE: Users can view all appliance information, but only Administrators can change settings. The Sessions sub-category allows you to apply controls to your video sessions. Figure 4.5: Sessions Window Session time-out By enabling the Video Session Timeout option, you allow the switch to close an inactive video session after a specified number of minutes.
Chapter 4: Web Interface Operations 47 The Encryption option allows you to specify the type of encryption to be used for video, keyboard and mouse sessions. You can select multiple methods when a new client connection is requested. The AutoView 3008/3016 switch negotiates for the highest enabled encryption method. The Login Timeout option specifies the time period allowed to respond to a log in request. The default time is 30 seconds, but some WANs may require a longer time period.
48 AutoView 3008/3016 Switch Installer/User Guide To configure general SNMP settings: 1. Click the Configure tab in the OBWI, then click the SNMP category in the left column. Figure 4.6: SNMP Window 2. Click the Enable SNMP checkbox to allow the AutoView switch to respond to SNMP requests over UDP port 161. 3. Type the system’s fully qualified domain name in the Name field, as well as a node contact person in the Contact section. 4. Type the Read, Write and Trap community names.
Chapter 4: Web Interface Operations 49 NOTE: After changing SNMP settings, the switch must be rebooted. See Rebooting the switch on page 56 for more information. Enabling individual SNMP traps An SNMP trap is a notification sent by the AutoView switch to a management station indicating that an event has occurred that may require further attention.
50 AutoView 3008/3016 Switch Installer/User Guide Modifying a server name You can use the OBWI to rename a server from a remote workstation rather than from the OSCAR interface. Figure 4.8: Servers Window To modify a server name: 1. Click the Configure tab in the OBWI, then click Servers-Cascade Devices in the left column.
Chapter 4: Web Interface Operations 2. 51 In the Server Name column, click the server you want to modify. Figure 4.9: Modify Server Name Window 3. Type the new name. Names must be 1-15 characters, include alphabetical characters, and may not include spaces or special characters with the exception of hyphens. 4. Click Save. The new name is updated in both the AutoView switch and local client database.
52 AutoView 3008/3016 Switch Installer/User Guide To configure a cascaded switch connection: 1. Click the Configure tab in the OBWI, then click Servers-Cascade Devices in the left column. 2. Click the name of the switch you want to configure and type the new name for the cascaded device. 3. Type the number of channels, between 4-24, for the switch. 4. When you have finished configuring the switches, click Save to save the new settings. -orClick Cancel to exit without saving.
Chapter 4: Web Interface Operations 53 AVRIQ versions The AVRIQ Versions sub-category allows you to view version information for attached AVRIQ modules. Clicking on the EID displays a window that allows you to upgrade the IQ module firmware and to reset the IQs if connected to a cascaded device. Selecting the Enable Auto-Upgrade for all IQs checkbox causes all subsequently connected IQ modules to have their firmware upgraded to what is available on the AutoView switch.
54 AutoView 3008/3016 Switch Installer/User Guide NOTE: PS/2, USB and USB2 IQ modules are available. In addition, the AutoView switch is compatible with all Avocent IQ modules including Sun and serial IQ modules. NOTE: Resetting an AutoView switch that is connected directly to a server (not a cascaded switch) may cause the mouse/keyboard to fail. When this occurs, reboot the target server. To reset an AVRIQ module: 1.
Chapter 4: Web Interface Operations Figure 4.12: Upgrade Appliance Firmware (TFTP Server) Window Figure 4.13: Upgrade Appliance Firmware (File System) Window To upgrade AVRIQ module firmware: 1. Click the Tools tab.
56 AutoView 3008/3016 Switch Installer/User Guide 2. Click the Upgrade AVRIQ Firmware button. 3. Select the module types you want to upgrade. 4. Click Upgrade. Rebooting the switch Periodically, such as after an upgrade, you may need to reboot the AutoView 3008/3016 switch. You can reboot the switch through the Tools tab in the OBWI. When clicked, Reboot Appliance will broadast a disconnect message to any active users, then log out the current user and immediately reboot the AutoView switch.
Chapter 4: Web Interface Operations 57 Figure 4.14: Save Appliance Configuration Window (File System) Figure 4.15: Save Appliance User Data Window (FTP Server) 3. (Optional) Enter and verify a password in the supplied fields. This password is requested when you restore this database to an AutoView switch. Click Save.
58 AutoView 3008/3016 Switch Installer/User Guide NOTE: You may leave the password field blank if you do not want to require a password for accessing the configuration file. 4. Navigate to a location to save the configuration file. The location appears in the Save To field. 5. Click Save. 6. When complete, a message appears prompting you to confirm the read completion. Click OK to return to the main window. To restore a configuration file to an AutoView switch: 1. Click the Tools tab in the OBWI.
Chapter 4: Web Interface Operations 59 Figure 4.16: Restore Appliance User Data (File System) Window Figure 4.17: Restore Appliance User Data (FTP Server) Window 3. Click Browse and navigate to the location where you stored the saved user database file. 4. Click Restore and enter the password you created when the user database was saved. Click OK. 5. When complete, a message appears prompting you to confirm the write completion.
60 AutoView 3008/3016 Switch Installer/User Guide Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security features including authentication, privacy and integrity.
Chapter 4: Web Interface Operations 61 To configure LDAP server parameters: 1. Select Configure-Appliance-Authentication-Server. 2. Identify the primary and secondary server address, port and access type in the appropriate fields or radio buttons. 3. Click Save. LDAP Search parameters On the LDAP Search page, you can configure the parameters used when searching for LDAP directory service users.
62 AutoView 3008/3016 Switch Installer/User Guide each type of query has three modes that utilize certain types of information to determine whether or not an LDAP user has access to an appliance or connected target devices. You can configure the following settings on the LDAP Query Page: • The Query Mode (Appliance) parameters determine whether or not a user has access to the appliance. • The Query Mode (Server) parameters determine whether a user has user access to servers connected to an appliance.
Chapter 4: Web Interface Operations 63 • Basic – A username and password query for the user is made to the directory service. If they are verified, the user is given appliance administrator access to the appliance and any attached target devices for Query Mode (Appliance), or to any selected server for Query Mode (Server). • User Attribute – A username, password and Access Control Attribute query for the appliance user is made to the directory service.
64 AutoView 3008/3016 Switch Installer/User Guide identical to the attached target devices for querying target devices. The name must match exactly, including case. 5. The appliance names and target device names used for group queries are stored in the appliance. The appliance name specified in the Appliance Overview screen of the OBWI and target device names must identically match the object names in Active Directory.
Chapter 4: Web Interface Operations 65 Figure 4.18: Install Web Server Certificate Window 3. Select the Fields radio button, and enter the following fields: • Public Key Length: the number of bits you want the certificate to be. • Common Name: your name. (Since this is your root certificate, use an appropriate name such as, "Company_Name Certificate Authority.") • Organizational Unit (optional): organization unit name (marketing, for example).
66 AutoView 3008/3016 Switch Installer/User Guide 5. When prompted, click to view the certificate and follow the instructions to import the certificate into the Root Certificate Authority folder. After the certificate is stored, the user should not see the certificate warning.
67 CHAPTER 5 The Video Viewer The Video Viewer Window The Video Viewer is used to conduct a KVM session with the target devices attached to an AutoView 3008/3016 switch using the OBWI. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window containing both the local and the target device cursor. The Video Viewer window supports either a 3- or 5-button mouse. The OBWI software uses a Java-based program to display the Video Viewer window.
68 AutoView 3008/3016 Switch Installer/User Guide 2 3 4 5 6 7 1 8 9 Figure 5.1: Video Viewer Window (Normal Window Mode) Table 5.1: Descriptions for Figure 5.1 Number Description 1 Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. 2 Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.
Chapter 5: The Video Viewer 69 Table 5.1: Descriptions for Figure 5.1 (Continued) Number Description 6 Maximize button: Changes the window to Full Screen mode, which expands the accessed device desktop to fill the entire screen. Expanding the window causes the following to occur: • The title bar disappears. • The server name appears between the menu and toolbar. • The Maximize button changes to a Normal Window Mode button and appears on the toolbar.
70 AutoView 3008/3016 Switch Installer/User Guide 2. Click the desired resolution. Adjusting the view Using menus or task buttons in the Video Viewer window, you can do the following: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1024 x 768.
Chapter 5: The Video Viewer 71 The desktop window disappears and only the accessed device desktop is visible. The screen resizes up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black background surrounds the full screen image. The floating toolbar appears. -orTo disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window.
72 AutoView 3008/3016 Switch Installer/User Guide 1. Select Tools - Manual Video Adjust from the Video Viewer window menu. -orClick the Manual Video Adjust button. The Manual Video Adjust dialog box appears. Figure 5.2 shows the dialog box, and descriptions follow in Table 5.2. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Figure 5.2: Manual Video Adjust Dialog Box Table 5.2: Descriptions for Figure 5.
Chapter 5: The Video Viewer 73 Target video settings The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and Image Capture Vertical Position adjustments affect how the target video is captured and digitized and are seldom changed. The image capture parameters are automatically changed by the Automatic Adjustment function. A special image is required on the target in order to make accurate adjustments independently.
74 AutoView 3008/3016 Switch Installer/User Guide You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog box. NOTE: You can also select Tools - Automatic Video Adjust from the Video Viewer window menu or click the Automatic Video Adjust toolbar icon to automatically adjust the video. Refresh Image Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates the digitized video image.
Chapter 5: The Video Viewer 75 1 2 Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed Table 5.3: Descriptions for Figure 5.3 Number Description 1 Remote Cursor 2 Local Cursor The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box.
76 AutoView 3008/3016 Switch Installer/User Guide The Session Options dialog box appears. 2. Click the Mouse tab. 3. Select a terminating keystroke from the drop-down menu in the Single Cursor mode area. 4. Click OK to save settings. When you enable Single Cursor mode, you can press the specified key to return to Regular Desktop mode. To exit Single Cursor mode: Press the key on the keyboard that is identified in the title bar. To change the mouse cursor setting: 1.
Chapter 5: The Video Viewer 77 a. Click the Custom radio button to enable the X and Y fields. b. Type a scaling value in the X and Y fields. For every mouse input, the mouse movements are multiplied by the respective X and Y scaling factors. Valid input range is 0.25-3.00. Vendor-specific video settings Video settings vary significantly among manufacturers. Avocent maintains an online database of optimized video settings for various video cards, particularly Sun-specific ones.
78 AutoView 3008/3016 Switch Installer/User Guide To specify keyboard pass-through: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the General tab. 3. Select Pass-through all keystrokes in regular window mode. 4. Click OK to save setting. Using Macros The AutoView 3008/3016 switch OBWI comes pre-configured with macros for the Windows and the Sun platforms.
Chapter 5: The Video Viewer Closing a Video Viewer Window Session To close a Video Viewer window session: Select File - Exit from the Video Viewer window.
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81 CHAPTER 6 Terminal Operations The Console Menu Each AutoView 3008/3016 switch may also be configured at the appliance level through the Console menu interface accessed through the 10101 port. All terminal commands are accessed through a terminal or PC running terminal emulation software. To connect a terminal to the AutoView 3008/3016 switch: 1.
82 AutoView 3008/3016 Switch Installer/User Guide A static IP configuration may be used to provide a user-defined IP address, netmask or prefix length, and default gateway for the AutoView 3008/3016 switch. DHCP is a protocol that automates the configuration of TCP/IP-enabled computers. When DHCP is selected, the IP address, netmask or prefix length, and default gateway settings are automatically assigned to the AutoView 3008/3016 switch and may not be modified by an AutoView 3008/3016 switch user.
Chapter 6: Terminal Operations 83 Set Web Interface Ports Currently, the appliance and client software are using ports 80 and 443 for HTTP and HTTPS port numbers respectively. Now the user will have the ability to modify or specify alternate ports. Input Web Server Certificate This menu option allows the user to utilize the User Defined Web Certificate, Import or Export Web Certificates options. Exit This menu selection will return you to the ready prompt.
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85 APP ENDICE S Appendices Appendix A: Flash Upgrades The AutoView 3008/3016 switch Flash upgrade feature allows you to update your appliance with the latest firmware available. This update can be performed using a Trivial File Transfer Protocol (TFTP) server, File Transfer Protocol (FTP) or using the OBWI. After the Flash memory is reprogrammed with the upgrade, the AutoView 3008/3016 switch performs a soft reset, which terminates all IQ module sessions.
86 AutoView 3008/3016 Switch Installer/User Guide 10. The AutoView 3008/3016 switch will begin the Flash upgrade process. On-screen indicators will display the upgrade progress. When the upload is complete, the AutoView 3008/3016 switch will reset and upgrade the internal subsystems. 11. The Console menu will display the following message: Press any key to continue.
Appendices 87 Appendix B: Using Serial IQ Modules The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from the AutoView 3008/3016 switch local port or the OBWI. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the AutoView 3008/3016 switch as though it came from a VGA target.
88 AutoView 3008/3016 Switch Installer/User Guide • Enter Sends: This option enables you to specify the keys that are transmitted when Enter is pressed. Available options are (Enter), which moves the cursor to the left side of the screen, or (Enter-Linefeed), which moves the cursor to the left side of the screen and down one line. • Received: This option enables you to specify how the module translates a received Enter character.
Appendices 89 To configure a serial IQ module: 1. Press Ctrl-F8. The Configuration Screen will appear. 2. Select a parameter to change. You can navigate the Configuration Screen using the Up Arrow and Down Arrow keys. 3. Modify the selected value using the Left Arrow and Right Arrow keys. 4. Repeat steps 2 and 3 to modify additional values. 5. Press Enter to save your changes and exit the Configuration Screen. -orPress Escape to exit the Configuration Screen without saving the changes.
90 AutoView 3008/3016 Switch Installer/User Guide To use History mode: 1. Press Ctrl-F9. The mode will display as History. 2. Press one of the following key combinations to perform the indicated action: • Home: Move to the top of the buffer. • End: Move to the bottom of the buffer. • Page Up: Move up one buffer page. • Page Down: Move down one buffer page. • Up Arrow: Move up one buffer line. • Down Arrow: Move down one buffer line. • Ctrl-F8: Enters Configuration mode.
Appendices 91 Appendix C: UTP Cabling This appendix discusses various aspects of connection media. The performance of an AutoView 3008/3016 switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish AutoView 3008/3016 switching system performance. AutoView 3008/3016 switching systems utilize UTP cabling. NOTE: This appendix is for information purposes only.
92 AutoView 3008/3016 Switch Installer/User Guide Table C.1: UTP Wiring Standards (Continued) Pin EIA/TIA 568A EIA/TIA 568B 8 brown brown Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all UTP runs to a maximum of 100 feet each. • Maintain the twists of the pairs all the way to the point of termination, or no more that one-half inch untwisted.
Appendices Appendix D: Technical Specifications Table D.
94 AutoView 3008/3016 Switch Installer/User Guide Table D.1: AutoView 3008/3016 Switch Product Specifications (Continued) Network Connection Number 1 Type 10/100 Ethernet Connector 8-pin modular Local Port Number 1 Type PS/2, USB and VGA USB Device Port Number 2 Type USB 1.1 Power Supply Type Internal Power 8.5 W Heat Dissipation 29 BTU/hr AC-input Range 100 - 240 VAC AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 0.
Appendices 95 Appendix E: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated keys in Table E.1 as you would use the advanced keys on a Sun keyboard. Table E.
96 AutoView 3008/3016 Switch Installer/User Guide For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A. These key combinations will work with the serial USB IQ module (if your Sun system comes with a USB port) as well as the Sun VSN and WSN IQ modules. With the exception of F12, these key combinations are not recognized by Microsoft Windows. Using F12 performs a Windows key press.
Appendices 97 Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Visit www.avocent.com/support and use one of the following resources: 3.
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For Technical Support: www.avocent.
