MergePoint™ 5224/5240 User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent Asia Pacific Singapore Branch Office 100 Tras Street, #15-01 Amara Corporate Tower Singapore 079027 Tel: +656 227 3773 Fax: +656 223 9155 Avocent International Ltd.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
MergePoint™ 5224/5240 Service Processor Manager User Guide Avocent, the Avocent logo, The Power of Being There, Cyclades, DSView and MergePoint are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2007 Avocent Corporation. All rights reserved.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position.
iii T A B L E O F C ON T E N T S Table of Contents List of Figures ................................................................................................................ vii List of Tables ................................................................................................................... ix Chapter 1: Introduction ................................................................................................... 1 Supported Target Devices..........................................
iv MergePoint 5224/5240 Service Processor Manager User Guide Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices ... 21 Accessing the MergePoint 5224/5240 SP Manager’s Console ....................................................... 21 Accessing Management Features From the User Shell Menu......................................................... 22 Accessing the Console of a Target Device.......................................................................................
Table of Contents v Appendix A: MindTerm Applet Reference ....................................................................................... 59 Appendix B: Technical Support ....................................................................................................... 66 Index................................................................................................................................
vi MergePoint 5224/5240 Service Processor Manager User Guide
vii LIST OF FIGU RES List of Figures Figure 1.1: Secure Path to a Connected SP ...................................................................................... 3 Figure 1.2: Example Graph for Readings From a Fan Sensor ....................................................... 11 Figure 2.1: Device Access Menu ..................................................................................................... 23 Figure 2.2: MergePoint 5224/5240 Appliance VPN Example Using IPSec .......................
viii MergePoint 5224/5240 Service Processor Manager User Guide
ix LIST OF TABLES List of Tables Table 1.1: Supported Target Device Types and Management Options ............................................. 5 Table 1.2: SP Console Power Management Options ........................................................................ 5 Table 1.3: Device Console (SoL) Management Options ................................................................... 6 Table 1.4: Event Log (SEL) Management Options............................................................................
x MergePoint 5224/5240 Service Processor Manager User Guide
1 CHAPTER 1 Introduction All users and administrators need the introductory information in the sections listed below for understanding how to use the MergePoint service processor (SP) manager: • Supported Target Devices on page 2 • MergePoint 5224/5240 SP Manager’s Advantages for Target Device Management on page 2 • Web Manager on page 4 • Web Manager on page 4 • Types of Users on page 4 • Authentication on page 13 • Security Profiles’ Effects on Users’ Actions on page 14 • Options for Ac
2 MergePoint 5224/5240 Service Processor Manager User Guide Supported Target Devices A target device managed by the MergePoint 5224/5240 SP manager can be one of the following: • An SP on a server. SPs are out-of-band management controllers that many vendors include in their servers. • A server or other type of device that does not have an SP but that provides access to its command line through a dedicated Ethernet port.
Chapter 1: Introduction 3 Figure 1.1 is a conceptual illustration of a secure path between a remote user and an SP through the MergePoint 5224/5240 SP manager. A remote user is shown, but users may also be locally located, on the same LAN. In Figure 1.1, the remote user accesses the MergePoint 5224/5240 SP manager through a network connection to the public Ethernet port. Users may also dial into the MergePoint 5224/5240 SP manager through an optional external modem or PC modem card.
4 MergePoint 5224/5240 Service Processor Manager User Guide Web Manager The Web Manager may be used when the MergePoint 5224/5240 SP manager is managed as a standalone. If the MergePoint 5224/5240 SP manager is managed through DSView 3 management software, access to the Web Manager is usually disabled. When the Web Manager is enabled, both authorized and administrative users can launch the Web Manager from a supported browser using HTTP or HTTPS.
Chapter 1: Introduction 5 Only one administrative user can be connected to the MergePoint 5224/5240 SP manager at a time. Regular users may be authorized for access to management features available on the connected SPs or other types of target devices. NOTE: The administrator may create and enable a custom security profile that has the override authorization feature set, which causes all authenticated users to have all access to all target devices.
6 MergePoint 5224/5240 Service Processor Manager User Guide Table 1.2: SP Console Power Management Options (Continued) Method Option or Command Name spshell menu in the MergePoint 5224/5240 SP manager console Access the service processor’s console ssh command spconsole Device console (SoL) management option Table 1.
Chapter 1: Introduction 7 Table 1.
8 MergePoint 5224/5240 Service Processor Manager User Guide Native IP requirements Native IP access requires a pre-existing secure tunnel between the user’s workstation and the MergePoint 5224/5240 SP manager. Table 1.5 shows the native IP parameters and command names available when you are logged into the Web Manager, when you have selected a target device from the spshell menu on the MergePoint 5224/5240 SP manager console and when you are entering the ssh command on a remote workstation. Table 1.
Chapter 1: Introduction 9 Power management options Table 1.6 shows the power management option names and command names used when you are logged into the Web Manager, when you have selected a target device from the spshell menu on the MergePoint 5224/5240 SP manager console and when you are entering the ssh command on a remote workstation. The power management options are only available for managed servers with SPs. Table 1.
10 MergePoint 5224/5240 Service Processor Manager User Guide Reset commands Table 1.8 shows the reset options available when you are logged into the Web Manager, when you have selected a target device from the spshell menu on the MergePoint 5224/5240 SP manager console and when you are entering the ssh command on a remote workstation. The reset management options are only available for managed servers with SPs. Table 1.
Chapter 1: Introduction 11 Graph Area Graph Heading Sensors List Display Graph Button Figure 1.2: Example Graph for Readings From a Fan Sensor Table 1.9 shows graph features that can be modified. An error message appears if you enter a value that is greater than or lower than the supported range of values. Table 1.9: Sensor Graph Parameters Field/Menu Use Default Allowed Values y-Axis Boxes Specify a different number of rows. 10 1-55 x-Axis Boxes Specify a different number of columns.
12 MergePoint 5224/5240 Service Processor Manager User Guide Table 1.9: Sensor Graph Parameters (Continued) Field/Menu Use Mean Y Value Varies with the Specify a different mean value to use as a basis for type of sensor comparison with the actual detected value. The only valid keys are numeric keys, period (.) and hyphen (-). In line graphs, the Mean Temp is indicated by a black horizontal line. In bar graphs, the colors of the bars indicate the following: • Blue – Less than the mean Y value.
Chapter 1: Introduction 13 The sensor management options are only available for managed servers with SPs. Table 1.10: Sensor Management Options Method Command or Option Web Manager Sensors spshell menu in the MergePoint 5224/5240 SP manager console sensors ssh command sensors Authentication Anyone accessing the MergePoint 5224/5240 SP manager must log in by entering a username and password. Controlling access by requiring users to enter names and passwords is called authentication.
14 MergePoint 5224/5240 Service Processor Manager User Guide Security Profiles’ Effects on Users’ Actions When the MergePoint 5224/5240 SP manager is being managed without DSView 3 management software, the administrator needs to select a security profile based on the security requirements of the organization. NOTE: All of the features and procedures described in this guide work when the Moderate security profile is in effect. Table 1.
Ch
16 MergePoint 5224/5240 Service Processor Manager User Guide When a user connects to any console using the Web Manager, a window running a MindTerm applet appears with an encrypted SSH connection between the user’s workstation and the console. MindTerm is an SSH client that includes an integrated xterm/vt100 terminal emulator and runs as a Java applet within a browser window.
Chapter 1: Introduction 17 Table 1.12: User Shell Default Menu Options (Continued) Menu Option Function Change password Allows the user to set a new password. Logout Logs the user out of the MergePoint 5224/5240 SP manager’s console. NOTE: An administrator may modify the menu options and commands shown in Table 1.12 so that you may be presented with a different menu of choices. SP Shell (spshell) When you select Access devices from the login menu shown in Table 1.
18 MergePoint 5224/5240 Service Processor Manager User Guide ssh command line format The general format of the ssh command line is shown in the following example. % ssh -t username:[devicename]@SPmanager_IPaddress_or_DNS_name [command] where: The -t option is required to launch an interactive session. The username is the account name of the authorized user.
Chapter 1: Introduction 19 % ssh -t root:@192.168.44.
20 MergePoint 5224/5240 Service Processor Manager User Guide Information Users Need Users need to obtain the following information from the MergePoint 5224/5240 SP manager administrator: • The user’s name and password. • The names of target devices that the user is authorized to manage and the management actions that the user may perform. • Information about services that are enabled or disabled on the MergePoint 5224/5240 SP manager.
21 CHAPTER 2 Accessing the MergePoint 5224/ 5240 Appliance and Target Devices The following topics describe how to access the MergePoint 5224/5240 SP manager and target devices: • Accessing the MergePoint 5224/5240 SP Manager’s Console on page 21 • Accessing Management Features From the User Shell Menu on page 22 • Accessing the Console of a Target Device on page 24 • Creating an SSH Tunnel on page 25 • Creating a VPN Tunnel on page 27 • Obtaining and Using One Time Passwords for Dial-ins on
22 MergePoint 5224/5240 Service Processor Manager User Guide To access the MergePoint 5224/5240 SP manager console: 1. If you are using a terminal or terminal emulation program installed on a workstation that is physically connected to the console port of the MergePoint 5224/5240 SP manager, start the terminal session with the following factory-default console port settings. Serial Speed: 9600 bps Parity: None Flow Control: None Data Length: 8 bits Stop Bits: 1 ANSI emulation 2.
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 23 Figure 2.1: Device Access Menu After a target device is selected, pressing the Enter or Return key brings up the list of actions the user is authorized to perform on the target device. Not all listed actions are supported for all SPs. The following example shows the SP action menu for an rsa-type SP.
24 MergePoint 5224/5240 Service Processor Manager User Guide Accessing the Console of a Target Device Chapter 3 tells how to access an SP or device console through the Web Manager.
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 25 3. If you have connected to the MergePoint 5224/5240 SP manager console as an administrative or root user, type /usr/bin/spshell on the command line. 4. Select the name of the target device to access. 5. Press Enter or Return. A list of actions displays. 6. Select the desired action from the menu that displays. 7.
26 MergePoint 5224/5240 Service Processor Manager User Guide To use OpenSSH on a Linux workstation to create an SSH tunnel: 1. If the workstation is running SSH v2, enter the following command line. $ ssh -l username -f -N -L 8080:10.10.1.181:443 SPmanager_IPaddress_or_DNS_name 2. If the workstation is running SSH v1, enter the following command line. $ ssh -1 -l username -L 8080:10.10.1.181:443 \ SPmanager_IPaddress_or_DNS_name 3. Enter your username and password when prompted.
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 27 Creating a VPN Tunnel The authorized user creates a VPN tunnel using either IPSec or PPTP. A user authorized for native IP can access native IP functionality through the Web Manager or through using ssh management commands after creating a tunnel using either IPSec or PPTP. Figure 2.
28 MergePoint 5224/5240 Service Processor Manager User Guide An authorized user can enable native IP access in one of the following two ways: • If the authorized user is connected to the MergePoint 5224/5240 SP manager’s console, the user can select the Enable native IP option that appears in the spshell menu for the selected SP. • If the authorized user is logged into the Web Manager, the user can choose Enable Native IP for the desired target device on the Target devices screen.
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 29 ... If the user needs to communicate with target devices on two separate private subnets, the user must create a route to each private subnet or to each target device. For example, to communicate with all target devices on a private subnet whose IP address is 192.168.4.0, when the network mask is 255.255.255.0 and the PPTP-assigned IP address for the MergePoint 5224/5240 SP manager is 192.168.2.
30 MergePoint 5224/5240 Service Processor Manager User Guide Creating IPSec VPN connections For an IPSec VPN connection, the following authentication information is required: • Username and password • Connection keys or certificates The ESP and AH authentication protocols (also called encapsulation methods) are supported. RSA Public Keys and Shared Secret are also supported. If the RSA public key authentication method is chosen, the generated keys are different on each end.
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 31 To enable native IP access through an IPSec VPN tunnel: NOTE: The MergePoint 5224/5240 SP manager’s administrator must provide the appropriate IP address for this procedure, which is not the same as the public IP address assigned to the MergePoint 5224/5240 SP manager’s public interface.
32 MergePoint 5224/5240 Service Processor Manager User Guide 2. Set up one of the following types of static routes to enable VPN connections: • A network route to the private subnet where the target device resides via the PPTP-assigned address for the MergePoint 5224/5240 SP manager. • If a virtual network is configured, a network route to the virtual network where the target device resides via the PPTP-assigned address for the MergePoint 5224/5240 SP manager.
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 33 To access a native management application (from an SP): If the management application resides on an SP and is an executable that can be invoked on the command line, do one of the following to access the SP’s console and launch the management application: • To use ssh to get to the SP’s console to launch the management application, do the following steps. a.
34 MergePoint 5224/5240 Service Processor Manager User Guide Each OTP user needs a local user account on the MergePoint 5224/5240 SP manager, must be registered with the OTP system and must be able to obtain the OTP username, OTP secret pass phrase and OTP passwords needed for logins. The following procedure is for users who have the opiekey program running on a non-networked workstation, who know the secret pass phrase and are able to generate their own passwords.
35 CHAPTER 3 Web Manager for All Users The following sections describe how all types of users (authorized and administrative) can use the Web Manager to access the MergePoint 5224/5240 appliance, manage connected SPs and other devices, manage power outlets on any connected IPDUs and manage their own passwords: • Prerequisites for Using the Web Manager on page 36 • Requirements for Java Plug-In Availability on page 36 • Logging Into the Web Manager for Regular Users on page 37 • Features of Regula
36 MergePoint 5224/5240 Service Processor Manager User Guide Prerequisites for Using the Web Manager This section describes the required browsers, preparation and browser plug-ins needed for different types of access.The prerequisites described in this section must be complete before anyone can access the Web Manager. If you have questions about any of the following prerequisites, contact your site’s system or network administrator: • The IP address of the MergePoint 5224/5240 appliance must be known.
Chapter 3: Web Manager for All Users 37 The Java applets rely on the Java plug-in being installed on the workstation and registered with the browser being used. Installing the Java 2 Runtime Environment (J2RE) Standard Edition software automatically installs the needed Java plug-in. After you download and install the JRE software, you then must make sure the Java plug-in is registered with the browser. See the http://java.sun.com website for more information.
38 MergePoint 5224/5240 Service Processor Manager User Guide Figure 3.1: Web Manager Login Screen See Power Management Options on page 19 for more about how to use the Web Manager and Prerequisites for Using the Web Manager on page 36 for the required browsers, preparation and browser plug-ins needed for different types of access.
Chapter 3: Web Manager for All Users 39 Features of Regular Users’ Windows Figure 3.2 shows features of the Web Manager that appear when regular users log in. Logout Button and MergePoint 5224/5240 SP Manager Information Screen Area Left Menu Help Button Figure 3.2: User Options on the Web Manager A menu of options appears on the left. The fields, buttons and menus in the screen area in the middle differ according to which option is selected.
40 MergePoint 5224/5240 Service Processor Manager User Guide • Links to the management features the user is allowed to access on that target device • The name (alias) assigned to the target device • A real IP address (if a virtual IP address is not assigned to the target device) • A virtual IP address (if one is assigned to the target device) • A description of the target device Target Device Entry Management Action Links Figure 3.
Chapter 3: Web Manager for All Users 41 Accessing a Target Device’s Console Clicking the Device Console link on the Target devices screen launches a terminal window running a Java applet and creates a console connection with the target device. Figure 3.4 shows an example terminal window with a connection to the console of a Compaq Proliant server with an iLO type SP. Figure 3.4: Device Console Example To connect to a device’s SoL console (Web Manager): 1. Log into the Web Manager. 2.
42 MergePoint 5224/5240 Service Processor Manager User Guide To manage a server’s power through its SP (Web Manager): 1. Log into the Web Manager. 2. Select the Power link from the Action pull-down menu associated with the target device for which you want to manage power. 3. To power up the server, click the Power on link. 4. To power down the server, click the Power off link. 5. To reboot the server, click the Power cycle link. 6.
Chapter 3: Web Manager for All Users 43 Users can bring up multiple instances of the sensor plotter page and view different sensors in different graphs at the same time. The graph displays a new reading at a specified interval. The default, which is user-configurable, is five seconds. Sensors List Graph Area Display Graph Button Figure 3.6: Sensor Plotter Page To view a server’s sensor data from an SP (Web Manager): 1. Log into the Web Manager. 2.
44 MergePoint 5224/5240 Service Processor Manager User Guide Viewing and Clearing Event Logs Clicking the Event Log button on the Target devices screen displays the system event log (SEL) menu from the server where the SP resides. Event messages are sent by the SP when system management events are detected. The events may be being logged either by the SP or by the server. The Clear event log button appears at the top of the screen, as shown in Figure 3.7. Clear Event Log Button Figure 3.
Chapter 3: Web Manager for All Users 45 Accessing Native Features on a Target Device As mentioned in Access to native features on a target device on page 7, the Native IP and DirectCommand privilege authorizes users for both Native IP and DirectCommand actions. If the user is not authorized, the Action pull-down menu for a device on the Web Manager Target devices screen does not list either Native IP or DirectCommand.
46 MergePoint 5224/5240 Service Processor Manager User Guide Managing Native IP Tasks for creating secure tunnels and obtaining native IP access on page 8 describes tasks for creating the secure tunnel that must exist between the user’s workstation and the MergePoint 5224/ 5240 SP manager before an authorized user can enable Native IP and the Go to native web interface can be active. Figure 3.
Chapter 3: Web Manager for All Users 3. 47 If the VPN connection is made using PPTP, discover and use the IP address that is assigned on your workstation to the PPTP interface. a. If your workstation has a Windows operating system, enter the ipconfig command on the workstation’s command line. -orIf your workstation has a UNIX-based operating system, enter the ifconfig command on the workstation’s command line. b. In the command output, locate the IP address assigned to the connection. c.
48 MergePoint 5224/5240 Service Processor Manager User Guide Figure 3.9: Direct Command: Connected and Go to DirectCommand Interface DirectCommand connection link Users can see information about and manage all currently active DirectCommand connections by clicking the DirectCommand Connected link, which brings up the dialog shown in Figure 3.10. Figure 3.
Chapter 3: Web Manager for All Users 49 Go to DirectCommand Interface link After all DirectCommand connections are terminated, the following occur: • The DirectCommand Connected link changes to Direct Command: Idle. • The Go to DirectCommand Interface link persists in the Action pull-down menu, and the SSH tunnel between the user and the MergePoint 5224/5240 SP manager remains active.
50 MergePoint 5224/5240 Service Processor Manager User Guide PPP adapter MergePoint5224/5240_PPTP_VPN ... IP Address. . . . . . . . . . : 172.0.0.0.100 ... The user then enters the PPTP IP address in a browser to bring up the Web Manager and enable native IP access. See Tasks for creating secure tunnels and obtaining native IP access on page 8 for more details. The following procedures assume the following prerequisites: • You are running Windows NT on your remote workstation.
Chapter 3: Web Manager for All Users 51 NOTE: The IP address is the one assigned to the public interface of the MergePoint 5224/5240 appliance. 12. Click the Next button. 13. Click the Finish button. Accessing the MergePoint 5224/5240 SP Manager Console (Web Manager) Selecting the Appliance option on the Web Manager menu, then clicking the Connect button brings up a window running a MindTerm Java applet with an SSH connection to the MergePoint 5224/ 5240 appliance, as shown in Figure 3.11. Figure 3.
52 MergePoint 5224/5240 Service Processor Manager User Guide Figure 3.12: User Menu When Connected to the Console For information about what the administrative user can do on the MergePoint 5224/5240 appliance console, see the MergePoint 5224/5240 Service Processor Manager Installer and Administrator Guide. To access the MergePoint 5224/5240 appliance’s console (Web Manager): 1. Log into the Web Manager. 2. Select the Appliance option in the left menu. 3. Click Connect.
Chapter 3: Web Manager for All Users 53 Figure 3.13: AUX Port Not Configured Error Message Clicking the IPDU option on the Access menu when the AUX port has been configured for IPDU power management brings up the Outlets Manager, the View IPDUs Info and the Software Upgrade tabs, as shown in Figure 3.14. For more information, see Using the Outlets Manager tab to power up and down and check power status on page 53 and Viewing IPDU information on page 56.
54 MergePoint 5224/5240 Service Processor Manager User Guide Figure 3.15: IPDU Access Failed Message from Outlets Manager If a regular user clicks the Outlets Manager tab under the Access - IPDU menu option, the screen displays a list of all the outlets the user is authorized to manage. If an administrative user clicks Outlets Manager under the Access - IPDU menu option, all the power outlets on all connected IPDUs are listed, as shown in Figure 3.16. Figure 3.
Chapter 3: Web Manager for All Users 55 The name that appears on the screen is either the default s1, which is the port number of the AUX port or an administrator-defined name. A yellow bulb indicates that the outlet’s power is on. A gray bulb indicates that the outlet’s power is off. An open padlock indicates that the outlet is unlocked. A closed padlock indicates a locked outlet. An orange Cycle button is active next to each outlet that is on; the Cycle button is grayed when the outlet is off.
56 MergePoint 5224/5240 Service Processor Manager User Guide Viewing IPDU information When a regular user or administrative user selects Access - IPDU - View IPDU Info, the View IPDU Info screen appears. Figure 3.18: View IPDU Info Screen The following table shows the information displayed on the View IPDU Info screen for each IPDU. Table 3.3: Information on the View IPDU Info Screen Field Description Name Administrator-configured name or the default (s1), which is assigned to the AUX port.
Chapter 3: Web Manager for All Users 57 Table 3.
58 MergePoint 5224/5240 Service Processor Manager User Guide Configuring Your Password Clicking the Password option on the Web Manager left menu brings up the Changing password for user screen, as shown in Figure 3.20. Figure 3.20: Password Screen NOTE: Your password cannot exceed 30 characters. To change your password: 1. Log into the Web Manager. 2. Click the Password option in the left menu. The Password screen appears. 3. Enter the new password in the Password field. 4.
59 APP ENDICE S Appendices Appendix A: MindTerm Applet Reference MindTerm is an SSH client that includes an integrated xterm/vt100 terminal emulator and that runs as a Java applet within a browser window. When a user connects to any console using the Web Manager, a window running a MindTerm applet appears with an encrypted SSH connection between the user’s workstation and the console.
60 MergePoint 5224/5240 Service Processor Manager User Guide MindTerm home: C:\Documents and Settings\username\mindterm\ Figure A.1: Root Log into MindTerm Running an SSH Console Session MindTerm terminal menu options As is shown in first line of the screen output shown in Figure A.1, you can bring up the terminal menu by pressing Ctrl and the right mouse button at the same time: Ctrl+mouse right-click. Figure A.
Appendices Figure A.2: Terminal Menu Table A.1: Console Session Terminal Menu Options 1st-level Option 2nd-level Option Description File Save Settings (Ctrl+Shift+s) Saves current settings to a user-selected file. Capture to File (Ctrl+Shift+c) Starts capturing terminal output to a file, or if this menu option is selected when output is currently being captured, stops capturing.
62 MergePoint 5224/5240 Service Processor Manager User Guide Table A.1: Console Session Terminal Menu Options (Continued) 1st-level Option 2nd-level Option Description File (continued) Exit (Ctrl+Shift+x) Closes the window without logging out. Closing windows without logging out aborts the SSH connection. Enter the exit command in the terminal before using this option. Edit Settings Copy (Ctrl+Insert) Copies selected text to the clipboard.
Appendices Table A.1: Console Session Terminal Menu Options (Continued) 1st-level Option 2nd-level Option Description Settings (continued) Connection (continued) Security • Protocol • Host key type • Cipher • Mac • Compression Features • X11 forward • Local display • Send keep-alive • Interval Terminal (Ctrl+Shift+t) Displays a dialog box for setting terminal characteristics.
64 MergePoint 5224/5240 Service Processor Manager User Guide Table A.1: Console Session Terminal Menu Options (Continued) 1st-level Option 2nd-level Option Settings (continued) Description VT 2 • Scroll to Bottom On Tty Output • Visible Cursor • Local Echo • Visual Bell • Map + to ^@ • Local PgUp/PgDown • Use ASCII for line draw • Backspace sends: del, bs, erase • Delete sends: del, bs, erase Auto Save Settings Enables and disables the automatic saving of settings.
Appendices 65 the applet displays hotkey combinations that you can use to get help (^Ec?) or disconnect (^Ec.). The following table shows all the available hotkeys, which are entered after the escape sequence. Table A.2: Hotkeys Available During Console Sessions Key Action Key Action .
66 MergePoint 5224/5240 Service Processor Manager User Guide Appendix B: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
67 INDE X Index A B AC devices 19 browsers Add and route IPSec VPN option 28 accessing a native web application 25 admin user from a remote browser 32 capabilities 4 through an SSH tunnel 26 administrative users through the Web Manager 32 accessing the SP manager 4 accessing the Web Manager creating 4 methods for 4 defined 4 through 37 administrators 16, 37 enabling native IP access through 31, 50 AH authentication protocol 30 MindTerm applet running in 16 ALOM device type and manage
68 MergePoint 5224/5240 Service Processor Manager User Guide commands DEVCONSOLE 5 cycli 4 devconsole SSH management command 18 ifconfig 28, 31, 47 device management ipconfig 28, 31, 47 actions 17 ssh 15 commands 15, 17 ssh management commands devices clearsel 18 accessing 36 devconsole 18 authorizing access to ??–5 native_ip_off 18 list for authorized users 16 native_ip_on 18 list in spshell menu 17 powercycle 18 management features 5 poweroff 18 See target devices poweron 18 Web
Index G 69 IPMI protocols 8 GSM PCMCIA card 19 IPSec client on user’s workstation 30 H service in security profiles 14 host route 28 VPN HP iLO 7 authentication information required 30 HTTP making connections 27 routing requirements 28 availability as an access method 20 port number to access 25 security profiles’ control of availability 14 using for Web Manager access 37 HTTPS port number to access 25 security profiles’ control of availability 14 J Java plug-in required for MindTerm 16 L LA
70 MergePoint 5224/5240 Service Processor Manager User Guide MergePoint 5224/5240 SP manager command line access 15 console, access by administrative users 4 options for accessing 15 MindTerm applet when a user connects to a console
Index PPTP 71 security features, introduction 2 assigned MergePoint 5224/5240 SP manager IP address 29 security profiles password 29 SEL service 14 VPN connections 27 disabling when done 20 routing requirements 28 prerequisites user introduction 14 options for viewing 6 sel SSH management command 18 sensors monitoring overview 10 sensors SSH device management command 18 serial over LAN 2 for creating a VPN tunnel 27 server-management services 2 for creating PPTP VPN tunnels 50 servers 2 for di
72 MergePoint 5224/5240 Service Processor Manager User Guide system event log spshell See SEL 6 list of devices 16–17 submenu management commands 17 T device console management command 6 target devices 2 native IP management commands 8 TCP port number for creating an SSH tunnel 25 power management command 9 Technical support 66 reset command 10 Telnet 2, 14 SEL management command 6 telnet command 13 sensor management command 12 terminal emulator 19 SP console management command 5 tunnels
Index 73 regular users VPN tunnel accessing native SP/device features through 32 features 39 creating with IPsec 30 option for accessing the MergePoint 5224/ 5240 SP manager, connected devices and power 15 requirement for native IP access to a device 8 W who can access 37 Web Manager introduction 4 accessing the MergePoint 5224/5240 SP manager console through 16 web server providing native web access to a connected SP 7 Windows NT operating system 28 X authentication requirements 13 prerequisit
74 MergePoint 5224/5240 Service Processor Manager User Guide
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
MergePoint™ 5224/5240 User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent Asia Pacific Singapore Branch Office 100 Tras Street, #15-01 Amara Corporate Tower Singapore 079027 Tel: +656 227 3773 Fax: +656 223 9155 Avocent International Ltd.