For Technical Support: www.avocent.
FCC Warning Statement The Cyclades ACS advanced console server has been tested and found to comply with the limits for Class A digital devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Cyclades® ACS 6000 Advanced Console Server Installation/Administration/User Guide Avocent, the Avocent logo, The Power of Being There, DSView and Cyclades are registered trademarks of Avocent Corporation or its affiliates in the US and other countries. All other marks are the property of their respective owners. © 2009 Avocent Corporation.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position.
iii T A B L E O F C ON T E N T S Table of Contents List of Figures ................................................................................................................ vii List of Tables ................................................................................................................... ix Chapter 1: Introduction ................................................................................................... 1 Features and Benefits ............................................
iv Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager ............ 17 Web Manager Overview for Administrators.................................................................................... 17 Wizard Mode.................................................................................................................................... 18 Expert Mode........................................................
Table of Contents v Event List .................................................................................................................................. 51 Event Destinations .................................................................................................................... 52 Data Buffering .......................................................................................................................... 52 Appliance Logging................................................
vi Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
vii LIST OF FIGU RES List of Figures Figure 1.1: Typical ACS 6000 Advanced Console Server Configuration ......................................... 5 Figure 2.1: Bracket Connections for Front Mount Configuration .................................................... 8 Figure 2.2: Front of the Console Server (ACS 6032 Console Server Shown) ................................. 8 Figure 2.3: Rear of the Console Server (ACS 6032 Console Server Shown) .................................... 9 Figure 2.
viii Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
ix LIST OF TABLES List of Tables Table 1.1: Typical ACS 6000 Advanced Console Server Configuration Descriptions ..................... 5 Table 2.1: Connectors on the Console Server Front ......................................................................... 8 Table 2.3: Connectors on the Console Server Rear .......................................................................... 9 Table 2.2: LEDs on the Console Server Front ..............................................................................
x Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
1 CHAPTER Introduction 1 The Cyclades ACS 6000 advanced console server is a 1U appliance that serves as a single point for access and administration of connected devices, such as target device consoles, modems and power devices. ACS 6000 console servers support secure remote data center management and out-of-band management of IT assets from any location worldwide. NOTE: Unless noted, references to the ACS 6000 console server refer to all models in the 60XX series.
2 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide • Target device connection. An authorized user can make a Telnet, SSH v1 or SSH v2 connection to a target device through the Web Manager. For Telnet or SSH to be used for target device connections, the Telnet or SSH service must be configured in the security profile that is in effect. • ACS 6000 console server console connection.
Chapter 1: Introduction 3 Flexible users and groups An account can be defined for each user on the console server or on an authentication server. The admin and root users have accounts by default, and either can add and configure other user accounts. Access to ports can be optionally restricted based on authorizations an administrator can assign to custom user groups. For more information, see Users Accounts and User Groups on page 70.
4 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide The console server SNMP agent supports SNMP v1/v2 and v3, MIB-II and Enterprise MIB. For more information, see SNMP Configuration on page 82. NOTE: The text files with the Enterprise MIB (ACS6000-MIB.asn) and the TRAP MIB (ACS6000-TRAP-MIB.asn) are available in the appliance under the /usr/local/mibs directory.
Chapter 1: Introduction 5 3 2 5 4 9 7 6 8 4 1 10 11 12 13 14 Figure 1.1: Typical ACS 6000 Advanced Console Server Configuration Table 1.
6 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
7 CHAPTER 2 Installation Getting Started Before installing your ACS 6000 console server, refer to the following list to ensure you have all items shipped with the console server, as well as other items necessary for proper installation.
8 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Figure 2.1: Bracket Connections for Front Mount Configuration Connecting the Hardware ACS console server connectors The following figure shows the connectors on the front of the ACS 6000 console server. 1 2 3 Figure 2.2: Front of the Console Server (ACS 6032 Console Server Shown) Table 2.1: Connectors on the Console Server Front Number Description 1 USB connector. 2 LEDs. See Table 2.2. 3 PC card slots.
Chapter 2: Installation Table 2.
10 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table 2.3: Connectors on the Console Server Rear (Continued) Number Description 4 AUX/Modem port. If an optional internal modem is ordered, this port is defined as a V.92 modem at the factory; otherwise, the port is factory-defined as RS-232 with an RJ-45 ACS console server pinout and can be used to connect either an external modem or a power device. 5 ETH0 10/100M/1G Ethernet port for remote IP access.
Chapter 2: Installation 11 Table 2.5: Cisco Serial Port Pinout (Continued) Pin No. Signal Name Input/Output 3 RxD IN 4 GND N/A 5 Not Used N/A 6 TxD OUT 7 DTR OUT 8 RTS OUT To connect devices, modems and PDUs to serial ports: Make sure the crossover cable used to connect a device has the same pinout type that is configured in the software for the port (either Cyclades or Cisco). 1. Make sure the devices to be connected are turned off. 2.
12 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Figure 2.4: Example: Daisy-chained Cyclades PDUs To daisy-chain Cyclades PDUs to the console server: This procedure assumes that you have one Cyclades PM PDU connected to a serial port on the console server. NOTE: Daisy chaining is not possible with SPC PDUs. ServerTech PDUs will allow only one level (Master and Slave) of daisy chaining. 1.
Chapter 2: Installation 13 To turn on an ACS with AC power: 1. Make sure the console server is turned off. 2. Plug the power cable into the console server and into a power source. 3. Turn the console server on. 4. Turn on the power switches of the connected devices. To turn on an ACS with DC power: DC power is connected to DC-powered console servers by way of three wires: Return (RTN), Ground (GND) and -48 VDC.
14 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide 6. Slide the protective cover back into place over the DC terminal block. 7. If your console server has dual-input DC terminals, repeat steps 3-6 for the second terminal. 8. Connect the DC power cables to the DC power source and turn on the DC power source. 9. Turn on the console server. 10. Turn on the power switches of the connected devices.
Chapter 2: Installation 15 To use a Telnet client, enter the information in the dialog boxes of the client. -orTo use Telnet in a shell, enter the following command: # telnet [hostname | IP_address] login: username:[portname | device_name] -or# telnet [hostname | IP_address] TCP_Port_Alias login: username -or# telnet IP_Port_Alias login: username To close a Telnet session: Enter the Telnet hotkey defined for the client.
16 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Pluggable Devices Installation and Configuration Before pluggable devices (PC cards and/or USB devices) can be inserted and configured, Pluggable Device Detection must be enabled. NOTE: Go to http://www.avocent.com to see the current list of supported pluggable devices.
17 CHAPTER 3 Accessing the ACS 6000 Console Server via the Web Manager Once you’ve connected your ACS 6000 console server to a network, you can access the console server via the Web Manager. The Web Manager provides direct access to the console server via a graphical user interface instead of a command-based interface. NOTE: For instructions on accessing the console server via the CLI or DSView 3 software see the Cyclades ACS 6000 Command Reference Guide or the DSView 3 Installer/User Guide.
18 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide 1 2 3 4 Figure 3.1: Administrator Web Manager Screen Table 3.1: Web Manager Screen Areas Number Description 1 Top option bar. The name of the appliance and of the logged in user appear on the left side. Refresh, Print, Logout and Help buttons appear on the right. 2 Tab bar. Displays whether the admin is in Expert or Wizard mode. 3 Side Navigation Bar.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 19 Figure 3.2: Wizard screen The following procedures describe how to configure the console server from the Wizard. To configure security parameters and select a Security Profile: 1. Select the Security link in the content area. 2. Select the desired Security Profile.
20 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide To configure Ports: 1. Select the Ports link in the content area. 2. Check the box(es) to enable all ports and/or to enable Cisco RJ45 Pin-Out to change the pinout when a Cisco cable is connected. 3. Use the appropriate drop-down menus to select the values for Speed, Parity, Data Bits, Stop Bits, Flow Control, Protocol, Authentication Type and Data Buffering Status. 4. Select the Data Buffering Type.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 21 To view and connect to devices using the Web Manager: 1. Select Access in the Side Navigation Bar. The content area displays the name of the console server and a list of names or aliases for all installed and configured devices the user is authorized to access. 2. Select Serial Viewer from the Action column. A Java applet viewer appears.
22 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide • Select a Security Profile, which defines: • Enabled services (FTP, ICMP, IPSec and Telnet) • SSH and HTTP/HTTPS access The administrator can select either a preconfigured Security Profile or create a custom profile.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 23 To set the time and date using NTP: 1. Click System - Date And Time. 2. Select Enable network time protocol. 3. Enter the NTP server site of your choice and click Save. To set the time and date manually: 1. Click System - Date And Time. 2. Select Set manually. 3. Using the drop-down menus, select the required date and time and click Save. To set the time zone using a predefined time zone: 1.
24 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Once the online help file is obtained (in zip format), the files must be extracted and put in to a userselected directory under the web server’s root directory. The web server must be publicly accessible. NOTE: The default URL for online help is http://global.avocent.com/us/olh/acs6000/v_2.0.0/en/index.html.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 25 Usage Click System-Usage to view memory and Flash usage. Network Click Network to view and configure the network options for Hostname, DNS, IPv6, Bonding, IPv4 and IPv6 static routes, Hosts, Firewall, IPSec (VPN) and SNMP. Settings Click Network - Settings to make changes to the configured network settings.
26 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide d. Enter the key or password to decode incoming encrypted data, then click Save. IPv4 and IPv6 static routes To add static routes: 1. Select Network - IPv4 Static Routes or IPv6 Static Routes. Any existing static routes are listed with their Destination IP/Mask, Gateway, Interface and Metric values shown. 2. Click Add. 3. Select Default to configure the default route.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 27 Only the policy can be edited for a default chain; default chain policy options are ACCEPT and DROP. When a chain is added, only a named entry for the chain is created. One or more rules must be configured for a chain after it is added. Configuring the firewall For each rule, an action (either ACCEPT, DROP, RETURN, LOG or REJECT ) must be selected from the Target pull-down menu.
28 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide To add a chain: 1. Select Network - Firewall. 2. Select either IPv4 Filter Table or IPv6 Filter Table as needed. 3. Click Add. 4. Enter the name of the chain to be added. 5. Click Save. NOTE: Spaces are not allowed in the chain name. 6. Add one or more rules to complete the chain configuration. To change the policy for a default chain: NOTE: User-defined chains cannot be edited.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 29 NOTE: IPSec(VPN) is not supported with IPv6. When Network - IPSec(VPN) is selected, the IPSec(VPN) screen is displayed. Use the Add button to add a VPN connection or click on an existing connection name to edit one already in the list. Click the Delete button to delete an existing connection. If NAT settings need to be changed, click the Configure NAT button. When you click the Add button, the IPSec(VPN) - Add screen is displayed.
30 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table 3.4: Field and Menu Options for Configuring IPSec(VPN) (Continued) Field Name Definition Remote (Right) Side - and Local (Left) Side Enter the required address or text for each of the four fields for both Remote Side and Local Side: ID: This is the hostname that a local system and a remote system use for IPSec negotiation and authentication. It can be a fully qualified domain name preceded by @.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 31 5. Select the desired permission from the pull-down menu. Choices are Read and Write or Read Only. 6. If the required SNMP version is v1 or v2, click the Version v1, v2 button, then enter the source (valid entry is the subnet address). -orIf the required SNMP version is v1 or v2 using an IPv6 network, click the Version v1,v2 for IPv6 network button, then enter the source (valid entry is the subnet address).
32 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide a. Enter the port name (when only one port was selected) or the port name prefix (when more than one port were selected). The port name will be -p-. b. Check the box to enable auto discovery. In this case, the port name will be used when auto discovery fails to discover the server name. Check the box to enable speed auto detection.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 8. Click Save. Table 3.5: CAS Profile Parameters Parameter Description Physical Enable Cisco RJ-45 Pin-Out Defines the serial port pinout. Default setting: Disabled. Status Defines the status of the serial port as either enabled or disabled. Default: Disabled. Speed Defines the speed as 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600 or 115200. Default: 9600. Parity Defines the parity as either Even, Odd or None.
34 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table 3.5: CAS Profile Parameters (Continued) Parameter Description TCP Port Alias For a Telnet session: TCP port to connect directly to a serial port. For SSH session: Alias of the port similar to ttySxx. Default: 70XX, where XX is the serial port number. Port IPv4/IPv6 Alias IPv4/IPv6 address used to connect directly to a serial port. Default: not configured (empty).
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager Table 3.5: CAS Profile Parameters (Continued) Parameter Description Type Displays the type of data buffering: • Local - stores the data buffering file in the local file system. • NFS - stores the data buffering file in the NFS server. • Syslog - sends the data to the syslog server. • DSView - sends the data to the DSView 3 software. Default: Local.
36 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table 3.6: Dial-in Parameters (Continued) Parameter Description Local IPv4/IPv6 Address Configures the local IPv4/IPv6 address for this PPP connection. Remote IPv4/IPv6 Address Configures the remote IPv4/IPv6 address for this PPP connection. PPP Authentication Protocol Uses the radio button to select: none, PAP, CHAP or EAP. • None - no authentication.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 5. Click Save. Table 3.7: Power Parameters Parameter Description Physical Enable Cisco RJ-45 Pin-Out Defines the serial port pinout. Default setting: Disabled. Status Defines the status of the serial port as either enabled or disabled. Default: Disabled. Speed Defines the speed as 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600 or 115200. Default: 9600. Parity Defines the parity as either Even, Odd or None. Default: None.
38 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide To copy/clone the configuration of one port to other ports: 1. Select Ports - Serial Ports. 2. Click the checkbox for the serial port you want to clone. 3. Click the Clone button. 4. Enter the serial port(s) to be configured in the Copy Configuration To field and click Save.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 3. Configure the PPP parameters (address, authentication, and so on). 4. Click Save. 39 CAS Profile An administrator can configure settings for auto discovery and for auto answer features. Auto discovery The auto discovery feature will discover the target name of the server connected to the serial port. This name will be used as the alias of the serial port.
40 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide 3. 4. To add a new probe or match string or delete an existing string, perform the following steps. a. Select Probe Strings or Match Strings. b. To add a string, click Add, enter a new string in the New Probe String or New Match String field and click Save. c. To delete a string, select the checkbox for the string and click Delete. Click Save. To configure the input/output strings used by auto answer: 1.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 3. 41 Enter the name and phone number used to perform the callback in the appropriate fields and click Save. To configure PPP OTP users for ports with the Dial-in Profile: 1. Select Ports - Dial-In Profile - Secure Dial-In - PPP OTP Users. 2. Click Add. 3. Enter the username and passphrase in the appropriate fields and click Save. NOTE: This PPP OPT user will establish PPP connection after being successfully authenticated.
42 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide To view and change pluggable device information: 1. Select Pluggable Devices and select a pluggable device name. 2. If the pluggable device type is Network, the Network/Device section will be visible to allow the configuration of the network parameters. -orIf the pluggable device type is Modem (V.92 or wireless), the dial-in section will be visible to allow the configuration of the dial-in parameters.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 43 NOTE: Selecting unconfigured from the pull-down menu will allow the ports to continue to use individual authentication servers, and will require your password the first time you access any port. After that, the port will not require password authentication if Single Sign-on Authentication is enabled. To set authentication for the console server: 1. Click Authentication - Appliance Authentication. 2.
44 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide 5. Enter your secret word or passphrase in the Secret field (applies to both first and second authentication and accounting servers), then re-enter the secret word or passphrase in the Confirm Secret field. 6. Enter the desired number of seconds for server time-out in the Timeout field. 7. Enter the desired number of retries in the Retries field. 8.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 45 Users Accounts and User Groups Access to ports can be optionally restricted, based on authorizations that an administrator can assign to custom user groups. Groups can also be authorized to manage power while connected to devices. The ACS 6000 console server has two default users (admin and root) and four pre-defined user groups: admin, appliance-admin, shell-login-profile and user.
46 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide • Min Days: Enter the minimum number of days allowed between password changes. Password changes attempted sooner will be rejected. If not specified, -1 is the default which disables the restriction. • Max Days: Enter the maximum number of days a password is valid. After this period, a password change will be forced. If not specified, -1 is the default which disables the restriction.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 47 admin group Members of the admin group have full administrative privileges that cannot be changed, the same access and configuration authorizations as the default admin user. Administrators can configure ports, add users and manage power devices connected to the console server. NOTE: The only configuration allowed for the admin group is adding or deleting members. To view admin Appliance Access Rights: 1.
48 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide management options, and share all of the appliance access rights as admin except for Configure User Accounts and Shell Access, which are permanently disabled for this group. user group Members of the user group have access to target devices unless they are restricted by an administrator but have no access rights for the console server.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 49 To remove members from a user group: 1. Click Users - Authorization - Groups. 2. Click the user group name. 3. Check the box(es) of the member(s) you want to remove. Click Delete to delete the selected members. To configure a login profile for a user group: 1. Click Users - Authorization - Groups. 2. Click on the name of the group whose login profile you want to set. In the Side Navigation Bar, click Login Profile. 3.
50 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide To add access to serial ports for a user group: 1. Click Users - Authorization - Groups. 2. Click the new user group name. 3. In the Side Navigation Bar, click Access Rights. 4. In the content area, click Add. 5. Move serial target devices from the Available Target box on the left to the box on the right by double-clicking on the serial target name, or by selecting the target and clicking the Add button.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 51 1. Click Users - Authorization - Groups. 2. Click on the new user group name. 3. In the Side Navigation Bar, click Access Rights - Power - Outlets. 4. Click Add. The Add Outlet screen is displayed. 5. For connected PDUs, click the Select PDU button to activate the Connected PDUs and Outlets fields. 6. Select Connected PDU from the pull-down menu. 7. Enter the outlets assigned to the user group.
52 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Event Destinations The ACS 6000 console server will generate notifications for a wide variety of events. You can configure the console server to direct or store those event notifications to various destinations for immediate use or for analysis later. To configure Event Destinations: 1. Click on Event and Logs - Event Destinations. 2. Under the Syslog heading, use the drop-down menu to select the Facility. 3.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 53 NOTE: RPC service must be enabled in the Security Profile screen before configuring NFS Data Buffering Settings. NFS does not support IPv6. 4. To configure data buffer storage on a syslog server in the Syslog Data Buffering Settings section; select a facility number from the drop-down menu: Log Local 0, Log Local 1, Log Local 2, Log Local 3, Log Local 4 or Log Local 5. 5. Click Save.
54 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide 6. Click Save. Power Management Connected power devices can be used for remote power management. The ACS 6000 console server enables users who are authorized for power management to turn power on, turn power off and reset devices that are plugged into a connected PDU.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 5. 55 Click Save. To view a PDU’s information: 1. Select Power Management - PDUs. 2. Click the name of the PDU you want to view or manage. 3. The Outlet Table with power controls window appears and the Side Navigation Bar displays a list of options. 4. To manage outlets of PDU: a. Check the box(es) of the outlet number(s) you want to manage. b.
56 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide a. Click on the name of a phase or bank to change its settings, or click one or more boxes next to the phase(s) or bank(s) you want to change. You can change the Current Critical Threshold, Current Warning Threshold and Current Low Warning Threshold. b. Click Save to save the settings and click Close to return to the Phase screen. NOTE: The PDU model defines available parameters in the Settings window.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 57 Active Sessions The ACS 6000 console server allows multiple users to log in and run sessions simultaneously. The Active Sessions feature allows you to view all active sessions and to kill any unwanted sessions. Click Active Sessions to view all open sessions on the console server.
58 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Web Manager Overview for Regular Users The following figure shows features of the Web Manager for a regular user. 1 2 3 Figure 3.3: Web Manager Regular User Screen Table 3.10: Web Manager Regular Users Screen Functional Areas Number Description 1 Top option bar. The name of the appliance and the name of the logged in user appears on the left side and Refresh, Print, Logout and Help buttons appear on the right.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager 59 Table 3.11: Web Manager Options for Regular Users (Continued) Menu Option Description Power Management • PDUs • Outlet Groups • • Change Password Click PDUs to turn on, turn off, cycle, reboot, reset the HW overcurrent protection, returnt to factory defaults or rename PDUs connected to the console server. Click Outlet Groups to manage groups of outlets on connected PDUs. Change your own password.
60 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
61 APP ENDICE S Appendices Appendix A: Techical Specifications Table A.1: Technical Specifications for the ACS 6000 Console Server Hardware General Information CPU PPC440EPx @ 533 MHz (PowerPC with Security Acceleration Engine) Memory 256 MB DDR-2 / 128 MB NAND Flash (embedded ICs on motherboard) Interfaces 2 Ethernet 10/100/1000BT on RJ-45 1 RS232 Console on RJ-45 1 AUX RS232 on RJ-45 or internal MODEM V.92 on RJ-45 (RJ11 compatible) RS232 Serial Ports on RJ-45 1 USB 2.
62 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table A.
Appendices 63 Appendix B: Recovering an ACS 6000 Console Server Password To recover the ACS 6000 console server root password: 1. Connect directly to the console server’s CONSOLE port. 2. Turn the console server off, then on again. 3. Press the Spacebar to access the uboot prompt. 4. Type hw_boot single and press Enter. 5. The console server will boot into single-user mode. Type passwd and press Enter. 6. Enter the new password and confirm. 7.
64 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Appendix C: Accessing a Console Server with a DSView 3 Software Installation via Dial-up When a DSView 3 software user establishes a serial session, the following events occur: • The user selects a serial port to access. • A viewer is downloaded from the DSView 3 server to the user's workstation.
Appendices 2. Select DSView Settings - Dial-up. 3. Select Modem Type - Analog. 4. Enter the phone number for the ACS 6000 console server you want to use. 5. Enter the PPP User and select the PPP Auth Protocol in the appropriate fields. 6. For dial-in with callback, enable the dial-back checkbox. 7. Select DSView Settings - Dial-up - PPP Password, then enter and confirm the password needed to access the ACS 6000 console server. 8. Select DSView Settings - Dial-up - IP Addresses. 9.
66 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide -orFor dial-in with OTP, click Ports - Dial-in Profile - Settings and select Enable if you want the console server to receive non-OTP connections. 7. Select Disable in the OTP Login Authentication field. -orFor dial-in with OTP, select Enable in the OTP Login Authentication field. 8. Select Enable in the PPP Connection field.
Appendices 67 Appendix D: Internal Modem Some models of the ACS 6000 advanced console server come equipped with an internal modem. This modem is used to originate and answer phone calls and establish communication with other modems to transmit data. Controlling the modem’s functions is done by using the “AT” commands. These commands are used to instruct the modem to perform functions such as dialing or answering calls and are normally automatically issued by communication software.
68 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table D.2: Basic AT Commands (Continued) Command Description ATDA-D Dial the DTMF digits A, B, C and D. ATDP Select pulse dialing; effects current and subsequent dialing. ATDT Select tone dialing; effects current and subsequent dialing. ATD! Flash: go on-hook by time defined by S29. ATDW Wait for dial tone detection before dialing a number.
Appendices Table D.2: Basic AT Commands (Continued) Command Description ATQ1 Disables result codes to the DTE. ATSr Establishes S-register “r” as the default register. ATSr=n Sets S-register “r” to the value “n.” ATSr? Reports the value of S-register “r.” ATV0 Enables short-form result codes. ATV1 Enables long-form result codes. ATW0 Upon connection, the modem reports only the DTE speed (for example, CONNECT 9600). Subsequent responses are disabled (default).
70 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table D.2: Basic AT Commands (Continued) Command Description AT&D1 Enters the escape mode when ON-to-OFF transition is detected on DTR. AT&D2 Hangs up, assumes command state and disables auto answer upon detecting ON-to-OFF transition of DTR (default). AT&D3 ON-to-OFF transition causes the modem to perform a soft reset. It is the same as if an ATZ command is issued. AT&F Restores factory configuration.
Appendices Table D.2: Basic AT Commands (Continued) Command Description AT%E2 Enables line quality monitor and fallback/fall-forward (default). AT%L Line signal level. Returns a value that indicates the received signal level. Example, 009 = -9dBM. AT%Q Line signal quality. Reports line signal quality (DAA-dependent). Returns higher order byte of the EQM value. Based on EQM value, retrain or fallback/fallforward may be iniated if enabled with AT%E1 or AT%E2 commands. AT+MS Select/force modulation.
72 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table D.
Appendices 73 Table D.5: AT S Registers (Continued) Register Range Units Default Description S3 0-127 ASCII 13 Command terminator. S4 0-127 ASCII 10 Line feed character. S5 0-127 ASCII 8 Backspace character. S6 2-255 Seconds 2 Wait time for dial-tone detection. S7 1-255 Seconds 50 Wait time for carrier. S8 0-255 Seconds 2 Pause time for coma in dial string. S10 1-255 .1sec 14 Loss of carrier to hang up delay. S11 50-255 .01sec 85 DTMF tone duration.
74 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table D.6: Basic Result Code Listing (Continued) Numeric Verbose Description 5 CONNECT 1200 Indicates a 1200bps line or DTE connection. 6 NO DIALTONE The modem can not detect a dial tone. 7 BUSY The modem has detected a busy tone. 8 NO ANSWER After S7 time has elapsed, the remote server never answered. 10 CONNECT 2400 Line speed or DTE connection at 2400bps.
Appendices 75 • The remote device can also cause the modem to disconnect. If the remote modem disconnects your modem will automatically sense the loss of the carrier signal and return to the OFF line state. • The ATH or ATZ commands can also be used to disconnect a call. In order to issue a command to the modem when it is On Line, the modem must be placed into the On Line Command State. This is accomplished by issuing a special escape sequence.
76 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Table D.7: Country Codes List (Continued) Country Code Country Code United States B5 United Kingdom B4 Country Code Using caller ID The modem can be used to display certain information about incoming telephone calls. The modem can inform you of the date, time, telephone number and name associated with incoming calls.
Appendices 77 Appendix E: Safety, Regulatory and Compliance Information Safety, regulatory and compliance information for the ACS 6000 console server is described in this appendix. Safety and environmental guidelines for rack mounting the console server The following considerations should be taken into account when rack mounting the Cyclades ACS 6000 advanced console server. Temperature The manufacturer's maximum recommended ambient temperature for the ACS 6000 console server is 122 ºF (50 ºC).
78 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Safety precautions for operating the ACS 6000 console server Please read all the following safety guidelines to protect yourself and your Cyclades ACS 6000 advanced console server. WARNING: Do not operate your Cyclades ACS 6000 advanced console server with the cover removed.
Appendices 79 NOTE: To comply with FCC standards, the ACS 6000 console server requires the use of a shielded CAT 5 cable for all port connections. Notice that this cable is not supplied with either of the products and must be provided by the customer. See the inside cover for the FCC Warning Statement and Canadian DOC Notice. Electrostatic Discharge (ESD) precautions When handling any electronic component or assembly, you must observe the following antistatic precautions to prevent damage.
80 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
Appendices 81 IMPORTANTE: El ACS 6000 console server con alimentación de corriente directa (CD) solo debe ser instalado en áreas con restricción y de acuerdo a los artículos 110-18, 110-26, y 110-27 del National Electrical Code, ANSI/NFPA 701, Edición 1999. Para conectar la corriente directa (CD) al sistema, utilice cable de 0.75 mm (18 AWG). Instalar el interruptor corriente directa (CD) aprobado por UL entre la fuente de alimentación y el Cyclades ACS 6000 advanced console server.
82 Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. 2. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. Visit www.avocent.
FCC Warning Statement The Cyclades ACS advanced console server has been tested and found to comply with the limits for Class A digital devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
For Technical Support: www.avocent.
