User guide
85
CHAPTER
6
Video Viewer Window
About the Video Viewer Window
The Video Viewer window is a Java-based program that may be run in any of the following ways:
• By double-clicking an appliance port within the DSView management software window
• By selecting and right-clicking a port and then selecting Connect from the shortcut menu
within the DSView management software window
• By clicking an appliance port hyperlink within a DSWebview software window
• By placing your cursor over a port and selecting Connect from the floating option menu within
a DSWebview software window
When you connect to a device using the Video Viewer window, the device’s desktop appears in a
separate Video Viewer window. You will see both the local and the device’s cursor. The Video
Viewer window supports either a 3- or 5-button mouse.
NOTE: The DS Management Software suite uses system memory to store and display images within Video
Viewer windows. Each opened Video Viewer window requires additional system memory. An 8-bit color setting
on the Client PC requires 1.4 MB of memory per Video Viewer window, a 16-bit color setting requires 2.4 MB and
a 32-bit color setting requires 6.8 MB. Opening more than four simultaneous Video Viewer windows may affect
system performance and is not recommended. If you attempt to open more Video Viewer windows than your
system memory allows, you will receive an out of memory error and the requested Video Viewer window will
not open.
From this window, you will be able to operate a device as if you were sitting in front of it. You may
also perform viewer-specific tasks such as sending macro commands to the device.
The Video Viewer window may be launched to devices from any DS appliance/DSR switch. The
Video Viewer window session will be established using the encryption level specified by the
Administrator in the Properties dialog box. See Chapter 4 for more information.
If the device you are attempting to access is currently being viewed by the local user and you have
Administrator privileges, you may disconnect the local user so that you may access that device.
NOTE: You cannot preempt a local user who is in Broadcast mode. See the DSR Installer/User Guide for
additional information.










