DSR Installer/User Guide For models: DSR800 DSR1161 DSR2161 DSR4160
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. POWER ON This symbol indicates the principal on/off switch is in the on position.
DSR Installer/User Guide Avocent, the Avocent logo and The Power of Being There are trademarks of Avocent Corporation. OSCAR is a registered trademark of Apex Inc. All other marks are trademarks or registered trademarks of their respective owners. © 2003 Avocent Corporation. All rights reserved.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table of Contents Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 2: Installation Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing the DSR Unit . . . . . . . . . . . . . . . . . . . . . . 11 Chapter 3: Local Port Operation Controlling your System at the Local Port . . . . . . 17 Viewing and Selecting Ports and Servers . . . . . . . .
1 Product Overview Contents Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits Avocent’s DSR combines analog and digital technology to provide flexible, centralized control of data center servers. This solution provides enterprise customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime. The DSR consists of a rack mountable KVM switch configurable for analog or digital connectivity.
4 DSR Installer/User Guide DSAdmin and DSAuthentication Service create and manage user permissions with DES encrypted security An administrator describes the configuration of computers attached to the DSR using an application called DSAdmin. Once the topology is described, the administrator then establishes which computers a user has permission to access. Usernames and passwords are derived from Windows NT, eliminating the need for redundant user databases.
Chapter 1: Product Overview 5 Number of Digital Analog servers users user DSR 800 8 1 1 16 1 1 16 2 1 16 4 0 DSR 1161 100-240V , 1.0A, 50-60 Hz LAN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 DSR 2161 100-240V , 1.0A, 50-60 Hz LAN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 DSR 4160 100-240V , 1.0A, 50-60 Hz LAN Figure 1.
6 DSR Installer/User Guide Rack mount safety considerations • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit. • Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.
2 Installation Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing the DSR Unit . . . . . . . . . . . . . . . . . . . . . .
Chapter 2: Installation 9 Chapter 2: Installation The DSR system requires that the DSView, DSAdmin and DSAuthentication Service software be installed prior to use. DSView is the application that allows a user to view and control a server attached to the DSR system. DSAdmin is used to configure and maintain the system. DSAuthentication is a Windows NT or 2000 service used to prevent unauthorized access to the DSR system.
10 DSR Installer/User Guide attached system is powered-on. The amber LED will illuminate when that port is selected by the DSView Client. Setting up your network The DSR system uses IP addresses to uniquely identify the DSAuthentication Server, the DSR units and the computers running DSView. The DSR supports both bootP (a subset of DHCP) and Static IP addressing. Avocent recommends that IP addresses be reserved for each unit and that they remain static while the DSR units are connected to the network.
11 Chapter 2: Installation Installing the DSR Unit The diagram below illustrates one possible configuration for your DSR appliance. Follow the lettered and numbered instructions below to successfully install your DSR unit. The figure below illustrates one possible configuration. Network Digital User Configuration Port for updating firmware DSR1161 Appliance 100-240V , 1.0A, 50-60 Hz 1 2 LAN 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Servers 2-16 Analog User DSRIQ Module Server 1 Figure 2.
12 DSR Installer/User Guide To install the DSR hardware: 1. Remove the DSR unit from the packing material. 2. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the Configuration Port on the back panel of the DSR using the supplied null-modem cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity, no flow control. 3. Plug the supplied power cord into the back of the DSR unit and then into an appropriate power source. 4.
Chapter 2: Installation 4. 13 Select options 3-5 from the Terminal application menu in turn to finish configuring your DSR for IP Address, Netmask and Default Gateway. Once this is completed, type a Ø to return to the Main menu. To adjust the mouse acceleration: NOTE: We highly recommend that all Windows systems attached to the DSR use the default Windows PS/2 mouse driver. Before a PC running Windows NT or 2000 can be connected to the DSR, an adjustment to mouse acceleration must be made.
14 DSR Installer/User Guide To connect and power up your DSR: 1. Connect your network cable from the LAN port on the rear of the DSR to your network. 2. Then power up all attached systems. NOTE : Your software registration key will be necessary for all installations. Internet Explorer 5.0 or higher must be installed on all systems running DSR software. To install your DS software: See the DS Installer/User Guide that ships with your software.
3 Local Port Operation Contents Controlling your System at the Local Port . . . . . . 17 Viewing and Selecting Ports and Servers . . . . . . . . 17 Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 20 Resetting your Keyboard and Mouse . . . . . . . . . . . 26 Displaying Version Information . . . . . . . . . . . . . . .
Chapter 3: Local Port Operation 17 Chapter 3: Local Port Operation Controlling your System at the Local Port The DSR800, 1161 and 2161 models include a local port on the back of the unit. This port allows you to connect a keyboard, monitor and mouse to the unit for direct access. The DSR uses OSCAR, our patented on-screen configuration and activity reporting interface, which has intuitive menus to configure your system and select computers.
18 DSR Installer/User Guide Selecting servers Use the Main dialog box to select servers. When you select a server, the DSR reconfigures the keyboard and mouse to the settings for the selected server. To select servers: 1. Double-click the server name or port number. —or— If the display order of your server list is by port (Port button is depressed), type the port number and press Enter.
Chapter 3: Local Port Operation 19 OSCAR navigation basics The following table describes how to use the keyboard and mouse to navigate OSCAR GUI. This Keystroke Does This Print Screen Opens OSCAR GUI. F1 Opens the Help screen for the current dialog box. Escape Closes the current dialog box without saving changes and returns to the previous one. In Main dialog box, it closes OSCAR and returns to the selected server. In a message box, it closes the pop-up box and returns to the current dialog box.
20 DSR Installer/User Guide Configuring OSCAR You can configure your DSR system from the Setup menu. Below Configure, select the Names button when initially setting up your DSR system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu. To access the Setup menu 1. Press Print Screen to launch OSCAR. The Main dialog box appears. 2. Click Setup. The Setup dialog box appears. Figure 3.
Chapter 3: Local Port Operation 21 Figure 3.3: Menu Dialog Box To access the Menu dialog box: 1. Press Print Screen to launch OSCAR. The Main dialog box appears. 2. Click Setup-Menu in the Main dialog box. The Setup menu appears. To choose the display order of servers in the Main dialog box: 1. Select Name to display servers alphabetically by name. —or— Select Port to display servers numerically by port number. 2. Click OK.
22 DSR Installer/User Guide Preemptive To have the DSR allow any user to select any server at any time; a request from another user disconnects the current user. 2. Click OK. Controlling the status flag The status flag displays on your desktop and shows the name or port number of the selected server or the status of a particular port.
Chapter 3: Local Port Operation 5. 23 To position the status flag on the desktop: a. Click Set Position to gain access to the Position Flag screen. Figure 3.5: Position Flag b. c. Left click on the title bar and drag to the desired location. Right click to return to the Flag dialog box. NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box. 6. Click OK to save settings or click X to exit without saving changes.
24 DSR Installer/User Guide 3. In the Repeat box, type the password again and press Enter. 4. Click OK (if you only want to change your password) and then close the dialog box. To password protect your console: 1. Set your password as described in the previous procedure. 2. Select Enable Screen Saver. 3. Type the number of minutes for Time Delay (from 1 to 99) to delay activation of password protection and the screen saver feature. 4.
Chapter 3: Local Port Operation 4. 25 Choose Energy if your monitor is EnergyStar compliant; otherwise select Screen. CAUTION: Monitor damage can result from the use of Energy Mode with monitors not compliant with EnergyStar. 5. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds, then returns you to the Security dialog box. 6. Click OK. NOTE: Activation of the screen saver mode logs the user out of a server; no server is selected. The status flag displays Free.
26 DSR Installer/User Guide To assign names to servers: 1. Double-click or press Enter to select the text in the Name box. Type a name. Names of servers may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen. Press Backspace or Delete to delete an incorrect entry. Press the Arrow keys to move the cursor in the Name box. Press Insert or the Spacebar to insert a character space. 2. Repeat step 1 for each server in the system. 3. Click OK to save the names.
Chapter 3: Local Port Operation 27 Displaying Version Information Use the Version dialog box to display the version number of the DSR firmware and any auxiliary devices connected to the DSR as well as display keyboard and mouse information for the currently selected server. This information facilitates system troubleshooting and support. For optimum performance, keep your firmware current. To display version information: 1. Click Version in the Commands dialog box. The Version dialog box is displayed.
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4 Terminal Operations Contents Accessing the Terminal Menu . . . . . . . . . . . . . . . . .
Chapter 4: Terminal Operations 31 Chapter 4: Terminal Operations Accessing the Terminal Menu Each individual DSR may be configured at the unit level through the Configuration port on the back of the unit. All Terminal Commands are accessed through a terminal or PC running terminal emulation software. To access the Terminal menu: 1.
32 DSR Installer/User Guide If DSAuthentication cannot contact the DSR to add the certificate, an error message is displayed and the DSR is not added to the database. When the last reference to a DSR is removed from the database, the Authentication Server certificate is removed from the DSR, which allows the DSR to be moved from one Authentication Server to another. The Authentication Server certificate can also be removed from the Security menu on the DSR console port via the Reset Security Keys option.
Chapter 4: Terminal Operations 33 To change the password: 1. Select the Set/Change Password menu option. 2. You will be prompted to type the old password and a new one. 3. Re-enter the new password to verify. CAUTION: This password places your DSR terminal in a secure mode. This password should be guarded like any network password and care should be taken to avoid forgetting or misplacing it. There are no means for recovering a lost password.
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Appendices Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 37 Appendix B: Technical Specifications . . . . . . . . . . 38 Appendix C: Technical Support . . . . . . . . . . . . . . .
Appendices 37 Appendices Appendix A: FLASH Upgrades The DSR FLASH upgrade feature allows you to update your unit with the latest firmware available. To perform this update, you will first need a Trivial FTP (TFTP) server. If you do not have a TFTP server, there are several shareware programs that you can download. You can find a freeware TFTP server at http://www.klever.net/kin/ pumpkin.html. Next you will need to download the latest FLASH firmware from Avocent at http://www.avocent.com/support.
38 DSR Installer/User Guide Appendix B: Technical Specifications Server Ports Number Types Connectors Sync Types Plug and Play Video Resolution Dimensions Dimensions (HxWxD) DSR800: 8 DSR1161, 2161, 4160:16 PS/2 Keyboard, PS/2 Mouse RJ45 Separate horizontal and vertical DDC2B Local Port Maximum 1600 x 1280 @ 75Hz Digital Port Maximum 1280 x 1024 @ 75Hz DSR800: 1.72 x 17.00 x 8.075 in. 1U form factor (4.45 x 43.18 x 20.5 cm) DSR1161, 2161,4160: 1.72 x 17.00 x 11.00 in. 1U form factor (4.45 x 43.18 x 27.
Appendices 39 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1. Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.com/support to search the knowledge base or use the on-line service request. 3.
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LIMITED WARRANTY Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges).
For Technical Support: Email: support@avocent.com www.avocent.com Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.