Emerge ECMS2000U TM Digital Workstation Extender Installer/User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent Asia Pacific Singapore Branch Office 100 Tras Street, #15-01 Amara Corporate Tower Singapore 079027 Tel: +656 227 3773 Fax: +656 223 9155 Avocent International Ltd.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Avocent EmergeΤΜ ECMS2000U Digital Workstation Extender Installer/User Guide Avocent, the Avocent logo and Emerge are registered trademarks of Avocent Corporation. All other marks are the property of their respective owners. © 2006 Avocent Corporation. All rights reserved.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position.
iv TABL E OF CONTEN TS List of Figures ................................................................................................................. vi List of Tables ................................................................................................................. viii Chapter 1: Product Overview.......................................................................................... 1 Features and Benefits ...............................................................................
v Avocent Emerge ECMS2000U Extender Installer/User Guide Appendix A: Technical Specifications ............................................................................................. 41 Appendix B: Factory Default Settings ............................................................................................. 46 Appendix C: Technical Support ....................................................................................................... 47 Appendix D: Troubleshooting.....................
vi L IS T O F F IG URE S List of Figures Figure 1.1: Avocent Emerge ECMS2000U Extender - Basic System................................................ 1 Figure 2.1: Point-to-point Installation .............................................................................................. 6 Figure 2.2: Computer Access Node ................................................................................................... 8 Figure 2.3: User Access Node and Computer Access Node Installation ....................
List of Figures vii Figure 3.28: Transmitter Console Settings Menu ........................................................................... 39 Figure 3.29: Transmitter Audio Performance Menu....................................................................... 39 Figure 3.30: Receiver Console Settings Menu ................................................................................ 40 Figure 3.31: Receiver Audio Performance Menu......................................................................
viii L I S T OF T A B L ES List of Tables Table 2.1: Supported Video Resolutions and Refresh Rates ............................................................. 7 Table 2.2: Default network settings ................................................................................................. 10 Table 3.1: RJ-45 Connector LEDs .................................................................................................. 13 Table A.1: User Access Node Product Specifications .........................
ix Avocent Emerge ECMS2000U Extender Installer/User Guide
1 CHA PTER 1 Product Overview Features and Benefits The Avocent EmergeTM ECMS2000U Extender provides users with a full computer desktop experience from anywhere on the corporate TCP/IP network, while maintaining the computers securely housed in a corporate data center. This desktop experience includes access for the desktop user to keyboard, mouse, video and audio devices.
2 Avocent Emerge ECMS2000U Extender Installer/User Guide Computer Access Node The Computer Access Node connects externally to the video, audio and USB ports of the remote computer. The Computer Access Node is attached directly to the remote computer and draws its power directly from two USB ports on the remote computer. This removes the need for additional power supply connections at the rack.
Chapter 1: Product Overview • Solaris • MacOS 3 The default keyboard drivers for these operating systems are fully supported by the Avocent Emerge ECMS2000U Extender.
4 Avocent Emerge ECMS2000U Extender Installer/User Guide USB support The Avocent Emerge ECMS2000U Extender is compatible with the USB 2.0 standard. The User Access Node provides four USB 2.0 compliant ports that can be used to access USB keyboards, mice and USB hubs. Hot-plugging of USB devices is supported. NOTE: A hub cannot be used to expand the number of USB ports available.
5 CHA PTER 2 Installation Getting Started Before installing your Avocent EmergeTM ECMS2000U Extender, refer to the list below to ensure that you have all the items necessary for installation.
6 Avocent Emerge ECMS2000U Extender Installer/User Guide • Mounting to the rear of a flat-panel monitor via a mounting plate accessory NOTE: Mounting accessories are ordered separately. Contact Avocent for more information. Installation Options CAUTION:To reduce the risk of electric shock or damage to your equipment, disconnect the power from the User Access Node by unplugging the power supply from the electrical outlet.
Chapter 2: Installation 7 To connect the Computer Access Node: Before connecting the Computer Access Node to the remote computer, ensure that the resolution and the refresh rate of the remote computer are supported by the Avocent Emerge ECMS2000U Extender system. Set the screen resolution and refresh rate of the remote computer according to Table A.1. Unsupported settings will cause blank video at the receiver. NOTE: For new information on supported resolutions and refresh rates see www.avocent.com 1.
8 Avocent Emerge ECMS2000U Extender Installer/User Guide . USB Video Mic Line out Figure 2.2: Computer Access Node To connect the User Access Node: 1. Connect your keyboard, monitor, mouse and other peripherals cables to the appropriately labeled ports on the back of the User Access Node. 2. Connect the UTP cable to the RJ-45 port on the back of the User Access Node. 3. Power up the User Access Node. A connection will be automatically established with the remote computer.
Chapter 2: Installation Microphone User Access Node Speakers External Power Supply Serial PS/2 Local Peripherals attached via USB Remote PC Computer Access Node Figure 2.3: User Access Node and Computer Access Node Installation Connecting Power The User Access Node features an external power supply. A DC power jack is located on the rear of the User Access Node. NOTE: Use only the power supply provided by Avocent. To connect power to the User Access Node: 1. Plug the external power supply’s 2.
10 Avocent Emerge ECMS2000U Extender Installer/User Guide Networked Installation The following instructions will enable you to install your Avocent Emerge ECMS2000U Extender in a networked configuration. In this installation, multiple Computer Access Nodes and User Access Nodes are attached via the same Ethernet network. In this case, it is important for each unit to be configured with a unique IP address.
Chapter 2: Installation 11 To install the Avocent Emerge ECMS2000U Extender on a network: 1. Connect the Computer Access Node to the remote computer as described previously in Pointto-point installation on page 6. Connect one end of the UTP cable to the Computer Access Node’s RJ-45 connector. Connect the other end of the UTP cable to the Ethernet network. 2. Connect the User Access Node to the peripherals as described above in Point-to-point installation on page 6.
12 Avocent Emerge ECMS2000U Extender Installer/User Guide
13 CHA PTER 3 Operations Overview Operating a computer through the Avocent EmergeTM ECMS2000U Extender is no different than working directly connected to your computer. All peripherals operate as if directly connected, even though the computer is located at a distance. When you power up the User Access Node, a connection is automatically established with the computer.
14 Avocent Emerge ECMS2000U Extender Installer/User Guide Table 3.1: RJ-45 Connector LEDs (Continued) LED 2 Yellow static Linked but no activity Yellow flashing Transmit/receive activity Accessing the System When the User Access Node is powered up, it will automatically initiate a connection with the remote computer. To access the remote computer: 1. Power up the User Access Node. 2. A series of messages will be displayed on the screen to inform you of the progress of the connection. 3.
Chapter 3: Operations 15 By default, two passwords are required to access the Avocent Emerge ECMS2000U Extender via the Receiver (User Access Node). One password controls access to the Receiver, the other password controls access to the Transmitter (Computer Access Node). In both cases, the default password is “password”. For information on how to change the default password, see Authentication on page 24.
16 Avocent Emerge ECMS2000U Extender Installer/User Guide 6. Press Enter to display the serial menu. The Appliance Selection Menu will be displayed. Figure 3.2: Appliance Selection Menu 7. Select Receiver or Transmitter. You will be prompted to enter a password. 8. Type the password and press Enter. NOTE: If there is no Transmitter connected to the Receiver, an error message will display and you will be returned to the Appliance Selection Menu.
Chapter 3: Operations 17 To configure network settings for the Transmitter: 1. Activate the serial menu as described in Accessing the serial menu on page 14. 2. Choose option 2 to access the Transmitter menu. If the password option is enabled, you will be prompted for a password. See Authentication on page 24. 3. Type the password and press Enter. The Transmitter Main Menu will appear. Figure 3.
18 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Transmitter Network Config. The Transmitter Network Configuration Menu will appear. Figure 3.5: Transmitter Network Configuration Menu 6. Choose Transmitter IP Address. 7. Type a valid IP address. Press Enter to return to the Transmitter Network Configuration Menu. 8. Choose Transmitter Netmask. 9. Type a valid Transmitter Netmask. Press Enter to return to the Transmitter Network Configuration Menu. 10.
Chapter 3: Operations 17. Type the password and press Enter. The Receiver Main Menu will appear. Figure 3.6: Receiver Main Menu 18. Choose Network Configuration. The Network Configuration Menu will appear. Figure 3.
20 Avocent Emerge ECMS2000U Extender Installer/User Guide 19. Choose Transmitter IP Config. The Transmitter IP Config menu will appear. The old Transmitter IP address is displayed beside menu option 1. Figure 3.8: Transmitter Configuration Menu on the Receiver 20. Choose Transmitter IP Address. Type the new IP address for the Transmitter. Press Enter to return to the Transmitter IP Configuration Menu. 21. Type 0 (zero) and press Enter to return to the Network Configuration Menu. 22.
Chapter 3: Operations 3. Type the password and press Enter. The Receiver Main Menu will appear. Figure 3.9: Receiver Main Menu 4. Choose Network Configuration. The Network Configuration Menu will appear. Figure 3.
22 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Receiver Network Config. The Receiver Network Configuration Menu will appear. The current network settings are visible here. Figure 3.11: Receiver Network Configuration Menu NOTE: The Reset option in the Receiver Network Configuration Menu applies only to network settings. 6. Choose Receiver IP Address. 7. Type a valid IP address. Press Enter to return to the Receiver Network Configuration Menu. 8. Choose Receiver Netmask. 9.
Chapter 3: Operations 23 Detecting a Transmitter IP Address In the event that you forget the IP address of a Transmitter, you can use the serial menu to detect the IP address of a Transmitter that is connected to the Receiver. To detect the IP address of a connected Transmitter: 1. Power down the down the remote computer to which the Transmitter is attached. NOTE: If the Transmitter receives its power from an external power supply, disconnect the Transmitter from that external power supply. 1.
24 Avocent Emerge ECMS2000U Extender Installer/User Guide 4. Choose Transmitter IP Config. The Transmitter IP Config menu will appear. The old Transmitter IP address is displayed beside menu option 1. Figure 3.14: Transmitter IP Configuration Menu on the Receiver 5. Choose Detect Transmitter Address. The following message will be displayed, “Connect the Transmitter and the Receiver, then power up the Transmitter.” 6. Power up the Transmitter. 7.
Chapter 3: Operations 4. 25 Choose Security Configuration. The Security Configuration Menu will appear. Figure 3.15: The Receiver Security Configuration Menu To disable or enable the Receiver password: 1. Choose Console Password on the Security Configuration Menu and press Enter. If a password had been enabled, this action will disable the password. 2. If a password had been disabled, you will be prompted to enter a password. 3. Type the new password and press Enter.
26 Avocent Emerge ECMS2000U Extender Installer/User Guide If you lose your Receiver password: If you lose your Receiver password, you can reset the system to the default password with the help of Avocent Technical Support. 1. Activate the serial menu as described in Accessing the serial menu on page 14. 2. Choose option 1 to access the Receiver menu. 3. You will be prompted to enter your current password. 4. Type ?????? (six question marks) and press Enter.
Chapter 3: Operations 4. 27 Choose Security Configuration. The Security Configuration Menu will appear. Figure 3.17: Transmitter Security Configuration Menu To disable or enable the Transmitter password: 1. Choose Console Password on the Security Configuration Menu and press Enter. If a password has been enabled, this action will disable the password. 2. If a password has been disabled, you will be prompted to enter a password. 3. Type the new password and press Enter.
28 Avocent Emerge ECMS2000U Extender Installer/User Guide If you lose your Transmitter password: If you lose your Transmitter password, you can reset the system to the default password with the help of Avocent Technical Support. 1. Activate the serial menu as described in Accessing the serial menu on page 14. 2. Choose option 2 to access the Transmitter menu. 3. You will be prompted to enter your current password. 4. Type ?????? (six question marks) and press Enter.
Chapter 3: Operations 5. 29 Choose Firmware Management. The Firmware Management Menu will appear. Figure 3.18: Transmitter Firmware Management Menu 6. Choose Transmitter Flash Upgrade Via XMODEM. 7. Specify the location of the upgrade file and initiate the file transfer. 8. When the transfer has completed, a message will display stating “Firmware update successful. Resetting Appliance...” During reset the Transmitter will drop the connection to the Receiver.
30 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Firmware Management. The Firmware Management Menu will appear. Figure 3.19: Transmitter Firmware Management Menu 6. Choose Transmitter Flash Upgrade Via HTTP. You will be prompted to enter the URL for the upgrade file. 7. Enter the URL for the upgrade file using the following syntax: http://[:server port]/ For example: http://192.168.0.1:8080/TX.
Chapter 3: Operations 5. 31 Choose Firmware Management. The Firmware Management Menu will appear. Figure 3.20: Receiver Firmware Management Menu 6. Choose Receiver Flash Upgrade Via XMODEM. The connection to the Transmitter will be dropped. 7. Specify the location of the upgrade file and initiate the file transfer. 8. When the transfer has completed, a message will display stating “Firmware update successful. Resetting Appliance...” 9. The connection to the Receiver will be restored.
32 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Firmware Management. The Firmware Management Menu will appear. Figure 3.21: Receiver Firmware Management Menu 6. Choose Receiver Flash Upgrade Via HTTP. You will be prompted to enter the URL for the upgrade file. 7. Enter the URL for the upgrade file using the following syntax: http://[:server port]/ For example: http://192.168.0.1:8080/RX.
Chapter 3: Operations 33 Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of both the Receiver and the Transmitter. To view a full list of the factory default settings, see Factory Default Settings on page 46. NOTE: Restoring factory default settings will also reset network settings. Before restoring factory default settings, assess whether this is likely to cause conflicts with other devices on the network.
34 Avocent Emerge ECMS2000U Extender Installer/User Guide 4. Choose Reset Appliance. The Reset Appliance Menu will appear. Figure 3.22: Receiver Reset Appliance Menu 5. Choose Receiver Reset to initiate the reset. A message will be displayed on the serial menu that states “Resetting appliance...”. During reset the connection to the Transmitter is dropped. When the reset is complete, you will be automatically returned to the Appliance Selection Menu.
Chapter 3: Operations 4. 35 Choose Appliance Information. The Appliance Information Menu will appear. Figure 3.23: Appliance Information Menu 5. Choose Receiver Appliance Information. The Receiver Appliance Information Menu will appear. The Receiver Appliance Information Menu screen contains the following information: Receiver name; EID number; release version; application; boot and FPGA firmware version numbers; and the manufacturing part number. All values are read-only. Figure 3.
36 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Transmitter Appliance Information. The Transmitter Appliance Information Menu will appear. The Transmitter Appliance Information Menu screen contains the following information: Transmitter name; EID number; release version; application; boot and FPGA firmware version numbers; and the manufacturing part number. All values are read-only.
Chapter 3: Operations 5. 37 Choose Target Video. The Target Video Menu will display. Figure 3.26: Transmitter Target Video Menu 6. To toggle between DVI or VGA, choose menu item 1. Target Video - DVI/VGA. 7. The updated setting will be displayed beside 1. Target Video - DVI/VGA. 8. To save your changes and exit the menu, type 0 (zero) and press Enter. The unit resets after you press Enter.
38 Avocent Emerge ECMS2000U Extender Installer/User Guide 5. Choose Session Retry. The Session Retry Menu will appear. Figure 3.27: Session Retry Menu To change the retry settings: 1. Access the Session Retry Menu via the serial menu as described above. 2. To change the time interval between retry attempts, choose Session Retry Timeout Seconds. You will be prompted to enter a new timeout value in SS (seconds) format. 3. Type a value between 1 and 60 (inclusive) and press Enter. 4.
Chapter 3: Operations 4. 39 Choose Console Settings. The Console Settings Menu will appear. The current audio performance setting is displayed beside menu item 2. Audio Performance. Figure 3.28: Transmitter Console Settings Menu 5. Choose Audio Performance. The Audio Performance Menu will appear.This menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk symbol * Figure 3.29: Transmitter Audio Performance Menu 6.
40 Avocent Emerge ECMS2000U Extender Installer/User Guide To change the audio performance setting for the Receiver: 1. Activate the serial menu as described in Accessing the serial menu on page 14. 2. Choose option 1 to access the Receiver menu. If the password option is enabled, you will be prompted for a password. See Authentication on page 24. 3. Type the password and press Enter. The Receiver Main Menu will appear. 4. Choose Console Settings. The Console Settings Menu will appear.
41 A P P EN D IC ES Appendices Appendix A: Technical Specifications During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Table A.
42 Avocent Emerge ECMS2000U Extender Installer/User Guide Table A.1: User Access Node Product Specifications (Continued) Dimensions HxWxD 26.5 x 210 x 130 mm (1.04 x 8.27 x 5.12 in) Weight 0.7 Kg (1.
Appendices Table A.1: User Access Node Product Specifications (Continued) Video Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz 640 x 480 @ 72 Hz 640 x 480 @ 75 Hz 640 x 480 @ 85 Hz 720 x 400 @ 70 Hz 720 x 400 @ 85 Hz 800 x 600 @ 60 Hz 800 x 600 @ 72 Hz 800 x 600 @ 75 Hz 800 x 600 @ 85 Hz 1024 x 768 @ 60 Hz 1024 x 768 @ 70 Hz 1024 x 768 @ 75 Hz 1024 x 768 @ 85 Hz 1152 x 864 @ 75 Hz 1280 x 960 @ 60 Hz 1280 x 1024 @ 60 Hz Check www.avocent.
44 Avocent Emerge ECMS2000U Extender Installer/User Guide Table A.2: Computer Access Node Product Specifications Network Ethernet Standard Ethernet II Extension Ports Number 1 Connectors RJ-45 Console Ports Number USB: 2; DVI-I video: 1; audio microphone: 1; audio line out: 1 Type USB Type A, DVI-I video Connectors USB, male; DVI-I, male; 3.5 mm stereo audio jacks, line out and mic; 2.5 mm DC power jack. Encryption Type Authenticated SSL Dimensions HxWxD 68 x 21 x 153 mm (2.68 x 0.83 x 6.
Appendices Table A.2: Computer Access Node Product Specifications (Continued) Supported Hardware Video Resolution CRT 1280 x 1024 @ 60 Hz LCD 1280 x 1024 @ 60 Hz Video Standard DDC version 2B Color Depth 24 Bit Audio Standard PC99 Audio Sampling 44.
46 Avocent Emerge ECMS2000U Extender Installer/User Guide Appendix B: Factory Default Settings Table B.1: Avocent Emerge ECMS2000U Extender User Access Node Name RX_ IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.
Appendices 47 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
48 Avocent Emerge ECMS2000U Extender Installer/User Guide Appendix D: Troubleshooting No power status light on User Access Node • Verify that the power supply is plugged in correctly. • Ensure that the power cable from the Avocent-supplied power supply is securely plugged into the User Access Node. No video on monitor attached to User Access Node • Verify that the monitor attached to the User Access Node has power.
Appendices • 49 If the Computer Access Node has been power cycled (by unplugging the USB cables), ensure that all other cables are disconnected before reconnecting the Computer Access Node. Ensure that you connect the USB cables first. No mouse or keyboard operation from peripherals attached to User Access Node • Ensure that the mouse and keyboard cables are connected to the correct PS/2 or USB ports on the User Access Node. Match the connector color codes (green for mouse and purple for keyboard).
50 Avocent Emerge ECMS2000U Extender Installer/User Guide • Ensure that the video cable from the monitor is securely plugged in to the correct connector on the User Access Node. • Check the video quality using a different monitor. Connection to remote computer is lost • Verify that the network cable is securely connected to the RJ-45 connector at the rear of the User Access Node. • Verify that the User Access Node is linked to the network and that it is receiving data.
Emerge ECMS2000U TM Digital Workstation Extender YSOL YS Solutions Co., Ltd. YS Solutions Co.,Ltd. TOKYO Kouji-machi Tsuruya Hachiman Blug.6F, 2-4,Koujimachi, Chiyoda-ku, Tokyo 102-0083 Japan Tel:+81-3-5212-3521 Fax:+81-3-5212-3524 OSAKA Nishi-Nakajima Shin-Osaka Blug.611, 5-10-5,NIshi-Nakajima, Yodogawa-ku, Osaka 532-0011 Japan Tel:+81-6-4806-7088 Fax:+81-6-6300-0122 E-mail:info@ysol.co.jp URL:http://www.ysol.co.
