Emerge Digital Extender System ® Installer/User Guide
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Emerge® Digital Extender System Installer/User Guide Avocent, Emerge and the Avocent logo are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners. 2008 Avocent Corporation.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position.
iii TABL E OF CONTEN TS Chapter 1: Product Overview.......................................................................................... 1 Introduction ....................................................................................................................................... 1 Emerge digital extender system features .................................................................................... 1 Transmitter features ....................................................................
iv Emerge Digital Extender System Installer/User Guide Configuring Network Settings.......................................................................................................... 33 Detecting a transmitter IP address........................................................................................... 40 Authentication ..................................................................................................................................
1 CHA PTER 1 Product Overview Introduction The Emerge digital extender system, which includes a transmitter and a user station, provides users with a full workstation desktop experience from anywhere on the corporate TCP/IP network, while maintaining the workstations securely housed in a corporate data center. Desktop users can access keyboard, mouse, video, audio and USB mass storage devices from remote workstations via the Emerge digital extender system.
2 Emerge Digital Extender System Installer/User Guide the DM2000 Manager appliance. See the Emerge® DM2000 Manager Installer/User Guide for more information. Ethernet addressing The ECMS user station and the transmitter are IP-addressable devices, giving you the flexibility to locate back-racked workstations anywhere within your enterprise and at any distance from your desktop users.
Chapter 1: Product Overview 3 Transmitter features The transmitter connects externally to the video, audio and USB ports of the remote workstation. The ECMS2000 transmitter is attached directly to the remote workstation and draws its power directly from two USB ports on the remote workstation. The ECMS4000 transmitter is powered by an external power supply.
4 Emerge Digital Extender System Installer/User Guide • Standard UTP cabling makes installation simple and keeps costs low On-Screen Display (OSD) The ECMS user station includes an OSD that allows you to view information about the configuration of your system. Operations administration and maintenance The ECMS user station incorporates a serial menu that allows you to perform administration and maintenance tasks for both the ECMS user station and the transmitter.
Chapter 1: Product Overview • 100 MBits/s • 50 MBits/s • 20 MBits/s • 10 MBits/s User station modes The Emerge Digital Extender System can operate in Extender Mode, Desktop Mode or Matrix Mode. The ECMS user station interfaces to a DHCP server. The user station and transmitter can obtain their IP address data from a DHCP server in any of the three modes.
6 Emerge Digital Extender System Installer/User Guide 1 3 2 5 4 Figure 1.1: Emerge Digital Extender System - Desktop Mode Table 1.1: Figure 1.1 Descriptions Number Description 1 Rack Mounted PC and Transmitter 2 Gigabit Ethernet Switch 3 DM2000 Manager Appliance 4 User Station 5 Ethernet LAN Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the workstation and monitor are on the same phase.
Chapter 1: Product Overview To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product configuration. • Test AC outlets at the workstation and monitor for proper polarity and grounding. • Use only with grounded outlets at both the workstation and monitor. When using a backup Uninterruptible Power Supply (UPS), power the workstation and the transmitter off the same supply.
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9 CHA PTER 2 Installation Installing the ECMS2000 user station Before installing your ECMS2000 user station, refer to the list below to ensure that you have all the items necessary for installation. NOTE: For installation of the DM2000 Manager appliance, see the Emerge® DM2000 Manager Installer/User Guide.
10 Emerge Digital Extender System Installer/User Guide Installation options CAUTION:To reduce the risk of electric shock or damage to your equipment, disconnect the power from the ECMS2000 user station by unplugging the power supply from the electrical outlet. To reduce the risk of electric shock or damage to your equipment, turn on the remote workstation and the ECMS2000 user station in the order described in the following procedures.
Chapter 2: Installation 11 To connect the ECMS2000 transmitter: Before connecting the ECMS2000 transmitter to the remote workstation, ensure that the resolution and the refresh rate of the remote workstation are supported by the ECMS2000 user station. Set the screen resolution and refresh rate of the remote workstation. Unsupported settings will cause blank video at the user station. NOTE: Go to www.avocent.com for updated information on supported resolutions and refresh rates.
12 Emerge Digital Extender System Installer/User Guide 3 4 1 2 Figure 2.2: ECMS2000 Transmitter Table 2.2: Figure 2.2 Descriptions Number Type of Connector 1 USB 2 Video 3 Mic 4 Line-out To connect the ECMS2000 user station: 1. Connect your keyboard, monitor, mouse and other peripherals cables to the appropriately labeled ports on the back of the ECMS2000 user station. 2. Connect the UTP cable to the RJ-45 port on the back of the ECMS2000 user station.
Chapter 2: Installation 3. 13 Turn on the ECMS2000 user station. A connection will be automatically established with the remote workstation. NOTE: VGA monitors can be connected to the ECMS2000 user station by using a DVI-I to VGA adaptor. 2 3 1 6 4 5 8 7 9 Figure 2.3: ECMS2000 User Station and ECMS2000 Transmitter Installation Table 2.3: Figure 2.
14 Emerge Digital Extender System Installer/User Guide Table 2.3: Figure 2.3 Descriptions (Continued) Number Description 8 Local Peripherals (attached via USB) 9 ECMS2000 Transmitter Connecting power The ECMS2000 user station features an external power supply. A DC power jack is located on the rear of the ECMS2000 user station. NOTE: Use only the power supply provided by Avocent. To connect power to the ECMS2000 user station: 1. Plug the external power supply’s 2.
Chapter 2: Installation 15 2 3 5 4 1 Figure 2.4: Networked Installation Table 2.4: Figure 2.4 Descriptions Number Description 1 Remote Workstation 2 ECMS2000 Transmitter 3 IP Network 4 ECMS2000 User Station 5 UTP Cable The ECMS2000 user station has been preconfigured with factory-default network settings. If you install only one ECMS2000 user station and one ECMS2000 transmitter on a subnet, you do not need to change these default network settings.
16 Emerge Digital Extender System Installer/User Guide Table 2.5: Default Network Settings (ECMS2000 User Station) Component IP Address Type Default Gateway Subnet Mask ECMS2000 User Station 192.168.13.1 Static 0.0.0.0 255.255.255.0 ECMS2000 Transmitter 192.168.13.2 Static 0.0.0.0 255.255.255.0 To install the Emerge digital extender system on a network with the ECMS2000 user station: 1.
Chapter 2: Installation 17 Installing the ECMS4000 User Station Before installing your ECMS4000 user station, refer to the list below to ensure that you have all the items necessary for installation.
18 Emerge Digital Extender System Installer/User Guide 2 1 3 Figure 2.5: Point-to-Point Installation (ECMS4000 User Station) Table 2.6: Figure 2.5 Descriptions Number Description 1 Remote Workstation 2 ECMS4000 Transmitter 3 ECMS4000 User Station To connect the ECMS4000 transmitter: Before connecting the ECMS4000 transmitter to the remote workstation, ensure that the resolution and the refresh rate of the remote workstation are supported by the ECMS4000 user station.
Chapter 2: Installation 3. 19 Connect the video connector and audio connector on the ECMS4000 transmitter to the appropriately labeled ports on the back of the workstation. NOTE: For CD-quality audio, you must configure the ECMS4000 transmitter and the ECMS4000 user station using the serial menu. 4. Connect one end of the UTP cable to the ECMS4000 transmitter’s RJ-45 connector and turn on the workstation. 5.
20 Emerge Digital Extender System Installer/User Guide 1 3 2 6 5 4 Figure 2.7: ECMS4000 User Station and ECMS2000 Transmitter Installation Table 2.8: Figure 2.7 Descriptions Number Description 1 Speakers 2 External Power Supply 3 Serial Port 4 Remote Workstation 5 ECMS4000 Transmitter 6 Local Peripherals attached via USB Connecting power Both the ECMS4000 user station and ECMS4000 transmitter feature an external power supply. A DC power jack is located on the rear of each.
Chapter 2: Installation 21 NOTE: Use only the power supply provided by Avocent. To connect power to the ECMS4000 user station and ECMS4000 transmitter: 1. Plug the external power supply’s 2.5mm connector into the DC power jack on the rear of the ECMS4000 user station and ECMS4000 transmitter. 2. Connect the detachable IEC power cord to the power supply. 3. Plug the IEC power cord into an appropriate wall outlet.
22 Emerge Digital Extender System Installer/User Guide 1 3 2 4 5 Figure 2.8: Networked Installation Table 2.9: Figure 2.8 Descriptions Number Description 1 ECMS4000 Transmitter 2 Remote Workstation 3 IP Network 4 UTP Cable 5 ECMS4000 User Station The ECMS4000 user station has been preconfigured with factory-default network settings. If you install only one ECMS4000 user station and one ECMS4000 transmitter on a subnet, you do not need to change these default network settings.
Chapter 2: Installation 23 Table 2.10: Default Network Settings (ECMS4000 User Station) Component IP Address Type Default Gateway Subnet Mask ECMS4000 User Station 192.168.13.1 Static 0.0.0.0 255.255.255.0 ECMS4000 Transmitter 192.168.13.2 Static 0.0.0.0 255.255.255.0 To install the ECMS4000 user station and ECMS4000 transmitter on a network: 1. Connect the ECMS4000 transmitter to the remote workstation. Connect one end of the UTP cable to the ECMS4000 transmitter’s RJ-45 connector.
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25 CHA PTER 3 Operations Overview Operating a workstation through the Emerge digital extender system is no different than working directly connected to your workstation. All peripherals operate as if directly connected, even though the workstation is located at a distance. When you turn on the ECMS user station, a connection is automatically established with the workstation.
26 Emerge Digital Extender System Installer/User Guide Table 3.1: RJ-45 Connector LEDs LED Indication Meaning LED 1 Green static Linked at 1 Gbps Green flashing Linked at 100 Mbps Green off No Link Yellow static Linked but no activity Yellow flashing Transmit/receive activity LED 2 Accessing the System When an ECMS user station is turned on, it will automatically initiate a connection with the remote workstation.
Chapter 3: Operations 27 To display system information: 1. Press Print Screen and select the User tab to display user information for your ECMS user station. Figure 3.1: User Dialog Box (Desktop Mode) 2. If the user has access to a list of target PCs, the Target dialog box will appear when the Target tab is selected. The Target dialog box displays a list of target PCs to which the user has access. Figure 3.2: Target Dialog Box 3.
28 Emerge Digital Extender System Installer/User Guide 4. Click the Rcvr radio button to view the system information for your user station. Figure 3.3: User Station Connected to Transmitter -orClick the Trans radio button to view the system information for your transmitter. NOTE: If there is no transmitter connected, the Trans radio button option will display as No Target. To initiate a connection with a remote PC in Desktop Mode: 1. Press Print Screen. 2.
Chapter 3: Operations 29 4. If the user has access to more than one target PC, then the list of target PCs is presented to the user via the OSD. 5. Click on the Connect button or on a target device in the list to establish a connection. To initiate a connection with a remote PC in Matrix Mode: 1. Press Print Screen. 2. Enter the Login Name and Password, ensuring that the appropriate keyboard has been selected. 3. Click the OK button to accept the changes. 4.
30 Emerge Digital Extender System Installer/User Guide To display system information in Extender Mode: 1. Press Print Screen. In Extender Mode, the Info tab displays user information for your ECMS user station by default. Figure 3.6: ECMS User Station Connected to Transmitter 2. Click the Rcvr radio button to view system information for your ECMS user station. -orClick the Trans radio button to view the system information for your transmitter.
Chapter 3: Operations • Upgrade your firmware for the ECMS user station and transmitter • Reset to factory defaults • Set a session time-out value • Change the audio performance settings • Configure the transmitter for normal aspect or wide screen resolutions 31 Accessing the serial menu You can access the serial menu via the serial port on the back of the ECMS user station. All terminal commands are executed through a terminal or PC running HyperTerminal® emulation software or equivalent.
32 Emerge Digital Extender System Installer/User Guide Figure 3.7: Com1 Properties 5. Confirm the HyperTerminal settings and click OK. 6. Press Enter to display the serial menu. The Appliance Selection Menu will be displayed. Figure 3.8: Appliance Selection Menu 7. Select the Receiver or Transmitter Menu by pressing 1 or 2 and pressing Enter. You will be prompted to enter a password. 8. Type the password and press Enter.
Chapter 3: Operations 33 Navigating the serial menu To navigate through the serial menu, type the number or letter that corresponds to the option you wish to choose and press Enter. This action will bring you to a sub-menu or to a screen where you can make configuration changes. To exit a menu or screen and to confirm any configuration changes you have made, type 0 (zero) and press Enter. To navigate back up through the menus, continue to type 0 and press Enter at each screen.
34 Emerge Digital Extender System Installer/User Guide 4. Press 1 to select the Network Configuration option and press Enter. The Network Configuration Menu will appear. Figure 3.10: Network Configuration Menu 5. Press 1 to select the Transmitter Network Config option and press Enter. The Transmitter Network Configuration Menu will appear. Figure 3.11: Transmitter Network Configuration Menu NOTE: For option 5, the administrator can configure the transmitter IP address as DHCP or Static.
Chapter 3: Operations 11. Type a valid Transmitter Default Gateway. Press Enter to return to the Transmitter Network Configuration Menu. 12. Type 0 (zero) and press Enter to return to the Network Configuration Menu. If you made a mistake and do not wish to save the changes you made to the network settings, type C and press Enter. 13. A system message will appear that states Connection to the Transmitter is lost. You will be automatically returned to the Appliance Selection Menu screen. 14.
36 Emerge Digital Extender System Installer/User Guide To access the Network Configuration Menu in Extender Mode: 1. Press 1 to select the Network Configuration option and press Enter. The Network Configuration Menu (Extender Mode) appears. Figure 3.13: Network Configuration Menu (Extender Mode) 2. Press 2 to select the Transmitter IP Config option and press Enter. The Transmitter IP Config menu will appear. The old Transmitter IP address is displayed beside menu option 1. Figure 3.
Chapter 3: Operations 37 To access the Network Configuration Menu in Desktop Mode: 1. Press 6 to select Appliance Mode in the Receiver Main Menu and press Enter. The Appliance Mode Menu will appear. 2. Press 1 to select the Desktop Mode and press Enter. 3. To confirm your changes and apply those settings, type 0 (zero) and press Enter. You are now in Desktop Mode. Figure 3.15: Appliance Mode Menu 4. Press Enter to activate the serial menu. The Appliance Selection Menu displays. 5.
38 Emerge Digital Extender System Installer/User Guide To configure the network settings for the user station: 1. Press 1 to select the Receiver Network Config option in the Network Configuration Menu (in either Extender or Desktop Mode). 2. Press Enter. The Receiver Network Configuration Menu will appear. Figure 3.17: Receiver Network Configuration Menu (Extender and Desktop Mode) NOTE: The Receiver Network Configuration Menu is identical in both Extender and Desktop modes.
Chapter 3: Operations 39 To access the Network Speed Menu: 1. Press 6 to select the Network Speed option in the Receiver Network Configuration Menu. 2. Press Enter. The Network Speed Menu will appear. Figure 3.18: Network Speed Menu NOTE: The currently selected network speed, Auto-Negotiate, is marked with an asterisk. To access the DM2000 Manager IP Configuration Menu: 1. Press 6 to select the Appliance Mode option in the Receiver Main Menu. 2. Press Enter. The Appliance Mode Menu will appear.
40 Emerge Digital Extender System Installer/User Guide 8. Press 2 to select the Management Appliance IP Configuration Menu in the Network Configuration Menu (Desktop Mode) and press Enter. The Management Appliance IP Configuration Menu will appear. Figure 3.
Chapter 3: Operations 3. Type the password and press Enter. The Receiver Main Menu will appear. Figure 3.20: Receiver Main Menu 4. Press 1 to select Network Configuration and press Enter. The Network Configuration Menu will appear. Figure 3.
42 Emerge Digital Extender System Installer/User Guide 5. Press 2 to select Transmitter IP Config and press Enter. The Transmitter IP Config menu will appear. The old Transmitter IP address is displayed beside menu option 1. Figure 3.22: Transmitter IP Configuration Menu on the ECMS User Station NOTE: This screen is available only in Extender Mode. 6. Press 3 to select Detect Transmitter Address and press Enter. 7. Turn on the transmitter. 8.
Chapter 3: Operations 4. 43 Press 2 to select the Security Configuration option and press Enter. The Security Configuration Menu will appear. Figure 3.23: The Receiver Security Configuration Menu To disable or enable the ECMS user station password: 1. Press 1 to select Console password and press Enter. If a password had been enabled, this action will disable the password. 2. If a password had been disabled, you will be prompted to enter a password. 3. Type the new password and press Enter.
44 Emerge Digital Extender System Installer/User Guide To reset your user station password: If you lose your user station password, you can reset the system to the default password with the help of Avocent Technical Support. 1. Press Enter to display the serial menu. 2. Press 1 to access the user station menu (if you lose your transmitter password, press 2 and continue with the following steps). Press Enter. 3. You will be prompted to enter your current password. 4.
Chapter 3: Operations 45 To disable or enable the transmitter password: 1. Press 1 to access the Console password menu on the Security Configuration Menu and press Enter. If a password has been enabled, this action will disable the password. 2. If a password has been disabled, you will be prompted to enter a password. 3. Type the new password and press Enter. NOTE: Each password must consist of ASCII characters and contain between 6 and 64 characters. 4. Confirm the new password.
46 Emerge Digital Extender System Installer/User Guide 3. Press 2 to access the Transmitter Main Menu and press Enter. If the password option is enabled, you will be prompted for a password. 4. Type the password and press Enter. The Transmitter Main Menu will appear. 5. Press 5 to access the Firmware Management Menu and press Enter. The Firmware Management Menu will appear. Figure 3.25: Transmitter Firmware Management Menu 6. Press 1 to select the Transmitter Flash upgrade via XMODEM menu.
Chapter 3: Operations 7. 47 Enter the URL for the upgrade file using the following syntax: http://[:server port]/ For example: http://192.168.13.3:8080/TX.dld NOTE: If the server is set up on standard port 80, the port information can be omitted. 8. To initiate the file transfer, press Enter. The connection to the transmitter will be dropped. 9. When the transfer has completed, a message will display stating Firmware update successful. Resetting Appliance.
48 Emerge Digital Extender System Installer/User Guide 7. Specify the location of the upgrade file and initiate the file transfer. 8. When the transfer has completed, a message will display stating Firmware update successful. Resetting Appliance. 9. The connection to the ECMS user station will be restored. NOTE: If the ECMS user station determines that the upgrade file is invalid, the ECMS user station cancels the upgrade and maintains the previous firmware version.
Chapter 3: Operations 49 Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of both the ECMS user station and the transmitter. NOTE: Restoring factory default settings will also reset network settings. Before restoring factory default settings, assess whether this is likely to cause conflicts with other devices on the network. To restore the ECMS user station or transmitter factory default settings: 1. Press Enter to display the serial menu. 2.
50 Emerge Digital Extender System Installer/User Guide 4. Press 5 to access the Reset Appliance Menu and press Enter. The Reset Appliance Menu will appear. Figure 3.27: Receiver Reset Appliance Menu 5. Press 1 and Enter to access the Receiver Reset menu to initiate the reset. A message will be displayed on the serial menu that states Resetting appliance. During reset, the connection to the transmitter is dropped.
Chapter 3: Operations 51 3. Type the password and press Enter. The Receiver Main Menu will appear. 4. Press 7 to access the Appliance Information menu and press Enter. The Appliance Information Menu will appear. Figure 3.28: Appliance Information Menu 5. Press 1 to access the Receiver Appliance Information Menu and press Enter. The Receiver Appliance Information Menu appears. NOTE: The term “receiver appliance” is used interchangeably with “user station.
52 Emerge Digital Extender System Installer/User Guide Figure 3.29: Receiver Appliance Information Menu To view transmitter system information: 1. Press Enter to display the serial menu. 2. Press 2 to access the Transmitter Main Menu and press Enter. If the password option is enabled, you will be prompted for a password. 3. Type the password and press Enter. The Transmitter Main Menu will appear. 4. Press 6 to access the Appliance Information Menu and press Enter.
Chapter 3: Operations 53 NOTE: Video-display problems may occur if video input settings are not configured correctly, To configure video input settings: 1. Press Enter to display the serial menu. 2. Press 2 to access the Transmitter Main Menu and press Enter. If the password option is enabled, you will be prompted for a password. 3. Type the password and press Enter. The Transmitter Main Menu will appear. 4. Press 7 to access the Console Settings Menu and press Enter.
54 Emerge Digital Extender System Installer/User Guide 7. Select the appropriate menu item. 8. To save your changes and exit the menu, type 0 (zero) and press Enter. The unit resets. Session Retry Settings The ECMS user station is designed to automatically establish a connection between the ECMS user station and the remote workstation.
Chapter 3: Operations 55 Configuring the OSD Hotkey Sequence To change the hotkey sequence that activates your OSD: 1. Press Enter to display the serial menu. 2. Press 1 to access the Receiver Main Menu and press Enter. If the password option is enabled, you will be prompted for a password. 3. Type the password and press Enter. The Receiver Main Menu will appear. 4. Press 8 to access the Console Setting Menu. The Console Settings Menu will appear.
56 Emerge Digital Extender System Installer/User Guide 5. Press 1 to access the OSD Hotkey Menu and press Enter. The OSD Hotkey Menu will appear. This menu shows you the hotkey sequences that you can choose from. The current hotkey sequence is indicated by an asterisk symbol. Figure 3.34: OSD Hotkey Menu 6. Type the number that corresponds to the hotkey sequence you wish to apply and press Enter. 7. To confirm your selection and exit the screen, type 0 (zero) and press Enter. Table 3.
Chapter 3: Operations 57 NOTE: You can dismiss the OSD at any time by pressing ESC. To change the OSD timeout period: 1. Press Enter to display the serial menu. 2. Press 1 to access the Receiver Main Menu and press Enter. If the password option is enabled, you will be prompted for a password. 3. Type the password and press Enter. The Receiver Main Menu will appear. 4. Press 8 to access the Console Settings Menu and press Enter. The Console Settings Menu will appear.
58 Emerge Digital Extender System Installer/User Guide 7. Type the time-out period and press Enter. 8. To confirm your selection and exit the screen, type 0 (zero) and press Enter. NOTE: To disable the OSD timeout, choose Disable in the OSD Inactivity Timer Menu. Audio Performance Settings You can use this option to modify the audio performance settings or to disable audio support. There are three settings available: high, medium and off.
Chapter 3: Operations 5. 59 Press 3 to access the Audio Performance Menu and press Enter. The Audio Performance Menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk symbol. Figure 3.38: Transmitter Audio Performance Menu 6. Type the number that corresponds to the audio setting you wish to apply and press Enter. 7. To confirm your selection and exit the screen, type 0 (zero) and press Enter. The unit resets after you press Enter.
60 Emerge Digital Extender System Installer/User Guide 5. Press 4 to access the Audio Performance Menu and press Enter. The Audio Performance Menu will appear. This menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk. Figure 3.40: Receiver Audio Performance Menu 6. Type the number that corresponds to the audio setting you wish to apply and press Enter. NOTE: If you choose off, audio support will be disabled. 7.
61 A P P EN D IC ES Appendices Appendix A: Technical Specifications NOTE: During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Table A.
62 Emerge Digital Extender System Installer/User Guide Table A.1: ECMS4000 User Station Product Specifications (Continued) Dimensions HxWxD 28 x 210 x 140 mm (1.10 x 8.27 x 5.51 in) Weight 0.95 Kg (2.
Appendices Table A.
64 Emerge Digital Extender System Installer/User Guide Table A.2: ECMS4000 Transmitter Specifications (Continued) Number 1 Connectors RJ-45 Console Ports Number USB: 1; DVI-I video: 2; audio line-out: 1 Type USB Type A, DVI-D video Connectors USB, male; DVI-I, male; 3.5 mm stereo audio jack, 2.5 mm DC power jack Encryption Type Authenticated SSL Dimensions HxWxD 28 x 127 x 200 mm (1.10 x 5.00 x 7.87 in) Weight 0.75 Kg (1.
Appendices Table A.2: ECMS4000 Transmitter Specifications (Continued) Extension Ports Number 1 Connectors RJ-45 Console Ports Number USB: 1; DVI-I video: 2; audio line out: 1 Type USB Type A, DVI-D video Connectors USB, male; DVI-I, male; 3.5 mm stereo audio jack, 2.5 mm DC power jack.
66 Emerge Digital Extender System Installer/User Guide Table A.
Appendices Table A.3: ECMS2000 User Station Product Specifications (Continued) User Ports Number PS/2: 2; USB: 4; DVI-I video: 1; audio microphone: 1; audio line out: 1; power jack: 1 Type PS/2, USB Type A, DVI-I video Connectors 6-pin miniDIN, PS/2 keyboard and mouse; USB Type A, USB keyboard and mouse; DVI-I, female; 3.5 mm stereo audio jacks, line-out and mic; 2.
68 Emerge Digital Extender System Installer/User Guide Table A.
Appendices Table A.3: ECMS2000 User Station Product Specifications (Continued) Safety and EMC Approvals and Markings UL, FCC, cUL, VCCI Table A.4: ECMS2000 Transmitter Product Specifications Network Ethernet Standard Ethernet II Extension Ports Number 1 Connectors RJ-45 Console Ports Number USB: 2; DVI-I video: 1; audio microphone: 1; audio line-out: 1 Type USB Type A, DVI-I video Connectors USB, male; DVI-I, male; 3.5 mm stereo audio jacks, line-out and mic; 2.
70 Emerge Digital Extender System Installer/User Guide Table A.
Appendices Appendix B: Factory Default Settings Table B.1: Emerge Digital Extender System Factory Defaults ECMS2000 and ECMS4000 User Stations Name RX_ IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.
72 Emerge Digital Extender System Installer/User Guide Table B.
Appendices 73 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
74 Emerge Digital Extender System Installer/User Guide Appendix D: Troubleshooting No power status light on ECMS user station • Verify that the power supply is plugged in correctly. • Ensure that the power cable from the Avocent-supplied power supply is securely plugged into the ECMS user station. No video on monitor attached to ECMS user station • Verify that the monitor attached to the ECMS user station has power.
Appendices • 75 If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other cables are disconnected before reconnecting the transmitter. Ensure that you connect the USB cables first. No mouse or keyboard operation from peripherals attached to ECMS user station • Ensure that the mouse and keyboard cables are connected to the correct PS/2 or USB ports on the ECMS user station. Match the connector color codes (green for mouse and purple for keyboard).
76 Emerge Digital Extender System Installer/User Guide • Ensure that the video cable from the monitor is securely plugged in to the correct connector on the ECMS user station. • Check the video quality using a different monitor. No response from USB mass media device attached to the ECMS user station • Ensure that the mass media device is connected directly to one of the USB connectors on the ECMS user station.
Appendices • Return to the Network Configuration Menu on the user station and select the Transmitter IP Address option and press Enter. • Enter new IP address as specified on the DHCP server. Transmitter disconnected from DHCP server (Desktop Mode) To connect transmitter to DHCP server (Desktop Mode): 1. In the DM2000 Manager Explorer Window area, select Units to add a single unit. 2. Select the product without an IP address. 3. Select No, the Transmitter does not have an address. 4.
78 Emerge Digital Extender System Installer/User Guide Appendix E: Login Error Messages The following table lists error messages that may appear when using the ECMS2000 or ECMS4000 user station. Table E.1: DM2000 Manager and User Station Initiated Error Messages DM2000 Manager and User Station Login Error Messages Description Login failed User not found User attempts to log in to the DM2000 Manager. The username has not been added to the internal authentication service of the DM2000 Manager.
Appendices 79 Table E.1: DM2000 Manager and User Station Initiated Error Messages (Continued) DM2000 Manager and User Station Login Error Messages Description Login failed Could not contact DM2000 Manager Cannot contact DM2000 Manager. Login failed DM2000 Manager not specified IP address not set for DM2000 Manager. Login failed Timeout The user station access to the transmitter has timed out.
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License Information 81 License Information This product includes various software programs that are copyrighted and released under the GNU General Public License (GPL), the GNU Lesser General Public License (LGPL), and other licenses that permit copying, modification, and redistribution of source code (such licenses referred to as Public Licenses), in particular the software program “mtd”.
82 1. Emerge Digital Extender System Installer/User Guide You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.
License Information 83 redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
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For Technical Support: www.avocent.
