Installer/User Guide 4991 Corporate Drive Huntsville, Alabama 35805-6201 • USA 256-430-4000 (Fax) 256-430-4030 www.cybex.
FCC NOTIFICATION This equipment complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception, requiring the operator to take whatever steps that are necessary to correct the interference.
Table of Contents 1. Product Overview Overview ............................................................ 1 Application Examples .........................................2 Features and Benefits ........................................3 Limitations/Restrictions ..................................... 5 Application Compatibility ....................................7 2. Installation & Configuration Installing Your LongView ....................................9 3.
LongView Installer/User Guide Metric Conversion Table Feet 25 50 100 150 200 250 Meters 7.
1 Product Overview Overview The LongView and LongView Companion Keyboard/Video/Mouse (KVM) Extender allows you to extend the distance from your computer to your VGA monitor, PS/2 keyboard, PS/2 mouse, stereo speakers, microphone and serial port device. All of these signals are extended up to 500 feet (152 meters) using a single inexpensive and commonly available Category 5 Unshielded Twisted Pair (UTP) cable - the type used in most Local Area Networks.
LongView Installer/User Guide Application Examples Harsh environments Many PC users need to use their keyboard, mouse and monitor in a harsh or crowded environment, such as manufacturing or construction areas. LongView lets you keep your peripherals where you need them and keep your system unit in a climate-controlled, dust/chemical-free setting.
Product Overview Features and Benefits For all practical purposes, LongView works just like an ordinary extension cord, allowing remote operation of your keyboard, mouse, monitor, speakers, microphone and a serial device (such as a touchscreen) up to 152 meters from your computer. LongView consists of a Transmitter and cable assembly at the computer’s system unit, one Category 5 UTP extension cable (purchased separately), and a Receiver connected to your peripherals at the remote location.
LongView Installer/User Guide Audio Extend your computer’s speaker output and microphone input to a remote workstation. Fully bidirectional (full-duplex), stereo audio is supported. Versions of LongView without audio capabilities are also available. AutoTuning no user configuration required LongView not only provides the most features, it is also the easiest KVM extender to install. There are no jumpers to install or switches to set for cable length or Com port data rate.
Product Overview Limitations/ Restrictions Mouse support LongView supports a PS/2 mouse plus a serial device (such as a touchscreen or printer) or a serial mouse only. Only PS/2 mice manufactured by IBM, Microsoft and Logitech have been tested for compatibility with LongView. Other manufacturers’ products generally operate with LongView. If you experience problems, contact Cybex Technical Support with the manufacturer and model number of the mouse.
LongView Installer/User Guide Speakers and microphone LongView requires speakers with built in amplifiers for proper operation. LongView accommodates standard electret microphones, the type generally used with PCs. Video support LongView supports all VGA video modes up to 1600x1200 with the exception of interlaced mode. If you are running in an Interlaced mode you will need to change to non-interlaced mode prior to installation of LongView.
Product Overview Compatibility with Cybex The LongView and LongView Companion can be used in conjunction with most Cybex KVM KVM switches. In the illustrations below, some Switches possibilities are shown. In illustration above, the LongView is used to connect a remote server to a local AutoView unit. A LongView Companion Receiver at the remote server would allow for the addition of a second user console that would share access to all attached computer with the local console.
In this example, the LongView is used to connect a remote AutoView Expansion unit to a local AutoView base unit. In this application, a LongView Companion would not provide additional benefits. For this situation, the LongView is used to extend the distance that an AutoView user can be from the servers connected to the AutoView. Again, a LongView Companion would allow two users to have access to all servers attached to the base AutoView unit.
2 Installing Your LongView Installation & Configuration Test your LongView before permanently installing your extension cable into a wall or ceiling. The following instructions apply to both testing and installation of the unit. LongView is available in versions with and without audio capabilities. The following instructions apply to all versions. Simply ignore instructions to connect to the audio connectors if your LongView does not have audio capability.
LongView Installer/User Guide 4. Connect the CUFC cable’s 15 pin video connector to the video output connector on your PC. 5. If both users are using PS/2 mice, plug the CUFC cable’s PS/2 mouse connector, designated by a yellow band or mouse icon, into your PC’s PS/2 mouse jack. If both users are connecting serial mice to a Companion model: Use a standard serial cable (9 pin male to 9 pin female) to connect the LongView’s lower (female) port to your PC’s COM serial port.
Installation & Configuration 8. Using standard 3.5mm stereo patch cords, conconnector on the rear of the Transnect the mitter to the speaker or line output jack of your computer and the connector to the microphone input jack of your PC. 9. For Companion Models: Connect the local user’s monitor and serial cable to the rear of the LongView Transmitter and the remaining peripherals to the front of the LongView Transmitter.
LongView Installer/User Guide Video Privacy Options Function Switch 6 Video always on at both users Down Video only on at active user Up Serial Options Function Switch Switch 5 4 Remote User Only Down Down Local User Only Down Up Switched to Active User Up Down Timeout Options (Time until user can take control) Function Switch Switch 3 2 0.
Installation & Configuration Mouse Sense Options Function Switch 1 Mouse movement can activate a user Down Mouse movement cannot activate a user Up 11. Plug the circular power plug from the provided wall-mount power supply into the jack on the rear of the Transmitter, then plug the power supply into a convenient electrical outlet. Verify that the POWER light on the front of the Transmitter is lit.
LongView Installer/User Guide 14. Place the Receiver near the monitor and connect your monitor, keyboard, mouse, speakers and microphone to the connectors on the rear of the Receiver just as you would connect them to your PC. Make sure you connect your monitor and your speakers’ power supply to appropriate electrical outlets. You must use speakers with built-in amplifiers for proper operation. 15.
3 Appendix A: Customer/ Technical Support Appendices Our Customer Support staff is ready to assist you if you have any installation or hardware problems with your Cybex product. If a problem should develop, please follow the steps listed below for the fastest possible service: 1. Check the Troubleshooting Section of this manual to see if the problem can be resolved by following the procedures outlined. 2. If you are unable to resolve the problem, recreate the problem when possible.
LongView Installer/User Guide Appendix B: TroubleSYMPTOM shooting ACTION No Keyboard or Video Check POWER indicators on the Transmitter and Receiver. They should be lit. If not, check the wall mount power supply and the extension cable going from the Transmitter to the Receiver. No Video Ensure that the Transmitter's video input cable is plugged into the computer.
Appendices SYMPTOM ACTION Keyboard Erratic See if the keyboard L.E.D.'s flash when the computer is turned on. Keyboard behavior should be exactly the same as when directly connected to the computer. Compare the power requirements of your keyboard to the Specifications chart in this User Guide. If LongView cannot provide enough power for your keyboard, contact Cybex Technical Support. No Mouse Ensure that the mouse cable is plugged into the proper jacks and reboot the computer.
LongView Installer/User Guide SYMPTOM Low or No Audio from Speakers ACTION Verify that your speakers have built-in amplifiers, that their power supply is plugged in, the power switch is on, and the volume control is turned up. Speakers without amplifiers may result in low volume and/or noisy audio. Check the volume control in your PC’s software. Check all audio cables. If your speakers have a power switch and volume control, they have amplifiers.
Appendices Appendix The Transmitter is located near the computer, the C: Receiver is located near the user. Technical Specifications Mechanical Weight 1 lb. (0.45kg) Transmitter or Receiver Environmental /Power Supported Hardware Audio Height 1.9 in. (48cm) Width 8.1 in. (206cm) Depth 4.8 in. (122cm) Power Supply 24Vdc @ 500mA from 115Vac or 230Vac adapter Operating Temperature 0ºC to +40ºC Storage Temperature -20ºC to +50ºC Computers Computers using 100% IBM PS/2 compatible peripherals.
LongView Installer/User Guide Appendix D FCC class A Label, UL, C-UL, CE Mark, VCCI Agency Class A Approvals Appendix E Typical distances using Cybex C5T-nnn, Cybex P5T-nnn, Belden 1583A, or Belden 1585A Datatwist Typical 5 Category 5 unshielded twisted pair cable. Distance 640 x 480 800 x 600 1024 x 768 1280 x 1024 1600 x 1200 60 HZ refresh 500ft 500ft 500ft 400ft 300ft (152.4 m) (152.4 m) (152.4 m) (121.9 m) (91.4m) 70 HZ refresh 500ft 500ft 500ft 400ft 250ft (152.4 m) (152.4 m) (152.4 m) (121.
Appendices Appendix F Customer Problem Report Photocopy the next 2 pages before you complete them. You may fax the completed copy directly to Cybex Technical Support. Filling out the Problem Report accurately and completely will allow us to understand your problem in detail.
LongView Installer/User Guide Computer Information Manufacturer: __________ Model: ___________ RAM: _________________ Clock (MHz): _____ BIOS Manufacturer: _______________________ BIOS Revision: ___________________________ Operating System: _________________________ Graphics Card Name: ______________________ Graphics Card Model: ______________________ Operating Video Resolution: ________________ Do you use a KVM switch with the LongView? Problem Description: _________________________ _____________________
Appendices Appendix G Is there anything I should do to optimize the Advanced video quality for my particular cable? Questions LongView automatically tunes its circuits to optimize video performance for your specific cable length. However, for optimum performance at the maximum distances, particularly for high video resolutions, Cybex cable or Belden 1583A or 1585A Datatwist is recommended. Category 5 cables have different twists-per-inch rates for the four pairs of wires within a cable to reduce crosstalk.
LongView Installer/User Guide What signals and data rates does LongView’s serial port support and how do I configure it? The serial port on LongView is intended to extend a standard PC COM port. A COM port uses serial asynchronous data (i.e. no clock signal) along with some handshake lines. LongView provides Transmit Data (TD), Receive Data (RD), Requestto-Send (RTS), Clear-to-Send (CTS), Data Terminal Ready (DTR), and Data Set Ready (DSR). LongView’s serial port is specified for applications up to 19.
Appendices An example of using LongView’s DSR to extend RI follows: COM Port your adaptor LongView Transmitter 1 DCD 1 ---- no connect 2 RD 2 --------- 2 2 3 TD 3 --------- 3 3 4 DTR 4 --------- 4 4 5 GROUND 5 --------- 5 5 6 DSR 6 ---- no connect 7 RTS 7 -------- 7 7 8 CTS 8 --------- 8 8 9 RI 9 --------- 6 6 25
LongView Installer/User Guide In some applications, DSR (at the computer) may need to be active for your application’s software to work, but end-to-end DSR signaling may not be necessary. For these applications you can still extend DCD or RI as shown below and tie DSR to DTR in your adaptor at the computer.
LIMITED WARRANTY Cybex Computer Products Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase. Additionally, all Cybex products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges).
Cybex Computer Products Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 • USA Tel: 800 932 9239 Fax: 256 430 4031 E-Mail: techsupport@cybex.com Cybex Computer Products International Ltd. Cybex Germany Cybex House Dachauerstrasse 44a Shannon Free Zone 80335 Munchen Shannon, Co. Clare, Ireland Germany Tel: 00353 61 471 877 Tel:. 0049 89 599 0830 Fax: 00353 61 471 871 Fax: 0049 89 599 08350 E-mail: techsupp_eur@cybex.ie E-mail: techsupp_eur@cybex.
