DSR ® Switch For Technical Support: www.avocent.com/support Installer/User Guide 590-686-501D 590-686-501C Cover.
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DSR® Switch Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSR, DSView, Dambrackas Video Compression and OSCAR are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners. © 2008 Avocent Corporation. All rights reserved.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position.
iii TABL E OF CONTEN TS Table of Contents List of Figures ................................................................................................................ vii List of Tables ................................................................................................................... ix Chapter 1: Product Overview.......................................................................................... 1 Features and Benefits ...........................................................
iv DSR Switch Installer/User Guide Navigating the OSCAR interface .............................................................................................. 17 Main Dialog Box Functions............................................................................................................. 18 Setting virtual media options .................................................................................................... 19 Managing a KVM session....................................................
Table of Contents v Managing local accounts.......................................................................................................... 48 Access levels ............................................................................................................................. 48 Preemption levels...................................................................................................................... 49 Configuring virtual media .................................................
vi DSR Switch Installer/User Guide Vendor-specific video settings .................................................................................................. 73 Mouse alignment and synchronization ..................................................................................... 73 Avocent Mouse Sync ........................................................................................................................ 74 Using Virtual Media ......................................................
vii L IS T O F F IG URE S List of Figures Figure 1.1: Example DSR2035/8035 Switch Configuration ............................................................. 3 Figure 2.1: Basic DSR Switch Configuration (DSR8035 Switch Shown) ......................................... 6 Figure 2.2: DSR Switch Mounting Diagram ..................................................................................... 9 Figure 2.3: Typical DSR Switch Firewall Configuration...........................................................
viii DSR Switch Installer/User Guide Figure 4.4: LDAP Search Page in the On-Board Web Interface .................................................... 56 Figure 4.5: LDAP Query Page in the On-board Web Interface...................................................... 58 Figure 4.6: Active Directory - KVM User ....................................................................................... 59 Figure 4.7: Active Directory - KVM Appliance Admin .............................................................
ix L I S T OF T A B L ES List of Tables Table 1.1: Descriptions for Figure 1.1 .............................................................................................. 3 Table 2.1: Descriptions for Figure 2.1 .............................................................................................. 7 Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface....................... 11 Table 2.3: Descriptions for Figure 2.3 ........................................................
x DSR Switch Installer/User Guide Table E.2: Descriptions for Figure E.2 ......................................................................................... 103 Table E.3: Descriptions for Figure E.3 ......................................................................................... 103 Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications .......................................... 104 Table F.2: DSR1021/1022 Switch Product Specifications .............................................
1 CHA PTER 1 Product Overview Features and Benefits Avocent DSR® switches combine analog and digital technology to provide flexible, centralized control of data center servers and virtual media, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable. The DSR switches provide enterprise customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.
2 DSR Switch Installer/User Guide The serial IQ module is a DCE device that provides the primary interface between a serial device and a DSR switch. It provides VT100 terminal emulation, break suppression and port history in a compact, convenient module. Control of virtual media-capable appliances (select models) The virtual media enabled DSR switches allow you to view, move or copy data located on virtual media to and from any server.
Chapter 1: Product Overview 1 2 3 4 7 5 6 8 9 10 Figure 1.1: Example DSR2035/8035 Switch Configuration Table 1.1: Descriptions for Figure 1.
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5 CHA PTER 2 Installation DSR Switch Connectivity A DSR switching system transmits keyboard, video and mouse (KVM) information between operators and target devices attached to the switch over a network using either an Ethernet or modem connection. The DSR switch uses TCP/IP for communication over Ethernet. Although 10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT or 1000BaseT network for switches that support it.
6 DSR Switch Installer/User Guide Figure 2.1 illustrates a basic configuration for the DSR switch, using the DSR8035 model for the example. Descriptions follow in Table 2.1. 4 5 2 6 3 1 7 8 9 10 12 11 13 Figure 2.
Chapter 2: Installation 7 Table 2.1: Descriptions for Figure 2.1 Number Description Number Description 1 Digital User 8 Power Cord 2 Telephone Network 9 Ports 1-32 3 Network 10 Local USB Connections 4 Modem 11 Power Control Device* 5 Analog User 12 Servers 1-32 6 External Virtual Media 13 IQ Modules PS/2, USB**, Sun and serial adaptors are available. 7 DSR8035 Switch *If you are using a PM Intelligent Power Distribution Unit (IPDU), use the provided adapter.
8 DSR Switch Installer/User Guide Additional items needed • One IQ module per target server or serial IQ module per serial device • One UTP patch cable per IQ module (4-pair UTP, up to 50 meters) • UTP patch cable(s) for network connectivity (4-pair UTP, up to 50 meters) • One USB2 or USB2L IQ module per target server for virtual media sessions • (Optional) DSView 3 software • (Optional) V.34, V.90 or V.
Chapter 2: Installation • 9 Reliable Earthing: Maintain reliable earthing of rack mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips). To install the rack mounting bracket: 1. Remove the two rack mounting screws from each side of the DSR switch. 2. Place the rack mounting brackets next to the switch as illustrated in Figure 2.2. 3.
10 DSR Switch Installer/User Guide 2. Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or the appliance. 3. Plug your VGA monitor and either PS/2 or, if your DSR switch model supports USB, USB keyboard and mouse cables into the appropriately labeled ports. You must install both a keyboard and mouse on the local ports or the keyboard will not initialize properly. 4.
Chapter 2: Installation 11 NOTE: The serial IQ module is a DCE device and only supports VT100 terminal emulation. 3. Connect the power supply to the power connector on your serial IQ module. The cable expander can be used to power up to four serial IQ modules from a single power supply. 4. Connect the serial IQ module power supply to a grounded AC wall outlet. Power up your serial device. See the Using Serial IQ Modules on page 96 for more information.
12 DSR Switch Installer/User Guide Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface (Continued) TCP Port Number Function 2068 Transmission of KVM session data (mouse & keyboard) or transmission of video on x030 and x035 model DSR switches 8192 Transmission of KVM session data (video) except for x030 and x035 model DSR switches In a typical configuration, as shown in Figure 2.
Chapter 2: Installation 13 To connect to the DSR switch on-board web interface: Open a web browser and enter the external IP address of the firewall. The DSR Explorer will open and prompt you to login. Verifying the Connections DSR switch The front panel of the DSR switch features LEDS indicating the Ethernet connection for both LAN1 and LAN2 (if applicable), as well as LEDS that indicate the target device status for each port.
14 DSR Switch Installer/User Guide should not be used and cursor visibility options, such as pointer trails, Ctrl key cursor location animations, cursor shadowing and cursor hiding, should also be turned off. For more information about setting mouse movement and cursor features for use with Avocent hardware products and DSView 3 management software, please visit www.avocent.com and consult the Mouse and Pointer Settings guide.
15 CHA PTER 3 Local Port Operation Most DSR switch models include a local port on the back. This port enables you to connect a keyboard, monitor and mouse to the switch for direct access. The DSR switches include the OSCAR graphical user interface for configuring your system and selecting target devices. Basic Operations Viewing and selecting ports and servers Use the Main dialog box to view, configure and control target devices in the DSR switching system.
16 DSR Switch Installer/User Guide To select the previous target device: Press Print Screen and then Backspace. This key combination toggles you between the previous and current connections. To disconnect from a target device: Press Print Screen and then Alt+0 (zero). This leaves the user in a free state, with no target device selected. The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch target devices using a hotkey sequence.
Chapter 3: Local Port Operation 17 Table 3.1: OSCAR Interface Status Symbols (Continued) Symbol Description (green letter) IQ module is being accessed by the indicated user channel. (black letter) IQ module is blocked by the indicated user channel. For instance, in Figure 3.1, user B is viewing Forester, but is blocking access to Acton, Barrett and Edie, which are connected to the same IQ module.
18 DSR Switch Installer/User Guide Table 3.2: OSCAR Interface Navigation Basics (Continued) Keystroke Function Print Screen, Pause Immediately turns on Screen Saver mode and prevents access to that specific console, if it is password protected. Up/Down Arrows Moves the cursor from line to line in lists. Right/Left Arrows Moves the cursor between columns. When editing a text box, these keys move the cursor within the column.
Chapter 3: Local Port Operation 19 Figure 3.1: OSCAR Interface Main Dialog Box Table 3.3: Main Dialog Box Functions Button Function VMedia Set virtual media options and make virtual media connections. This option is only available when a KVM session is in progress on a virtual media enabled DSR switch. Log Out Disconnect the KVM and user sessions. Clear Clear all offline IQ modules. Disconnect Disconnect the KVM session. Setup Access the Setup dialog box and configure the OSCAR interface.
20 DSR Switch Installer/User Guide Table 3.4: Virtual Media Options (Continued) Function Purpose Select Local Mapping Options Reserve Ensures that a virtual media connection can only be accessed with your username and that no other user can create a KVM connection to that server. When the associated KVM session is disconnected, the virtual media session may be disconnected according to the Locked setting in the Virtual Media dialog box.
Chapter 3: Local Port Operation 21 -orClick Clear to clear all offline IQ modules. -orClick Disconnect to disconnect a KVM session. If there is an associated Locked virtual media session, it will be disconnected. Setup Dialog Box Functions You can configure your DSR switching system from the Setup dialog box within the OSCAR interface. Select the Names button when initially setting up your DSR switching system to identify target devices by unique names.
22 DSR Switch Installer/User Guide Figure 3.3: OSCAR Interface Setup Dialog Box Changing the display behavior Use the Menu dialog box to change the display order of target devices, change how the OSCAR interface is invoked or set a Screen Delay Time for the OSCAR interface. This setting alters how target devices will display in several dialog boxes, including Main, Devices and Broadcast. To access the OSCAR interface Menu dialog box: 1.
Chapter 3: Local Port Operation 23 -orSelect Port to display target devices numerically by port number. 2. Click OK. Depending on the display method selected, the corresponding button will be depressed in the Main dialog box. To change how the OSCAR interface is invoked: 1. Select the checkbox next to one of the listed methods. 2. Click OK. To set a Screen Delay Time for the OSCAR interface: 1. Type in the number of seconds (0-9) to delay the OSCAR Interface display after you press Print Screen.
24 DSR Switch Installer/User Guide Figure 3.5: OSCAR Interface Flag Dialog Box To determine how the status flag is displayed: 1. Select Name or EID to determine what information will be displayed. 2. Select Displayed to activate the flag display. After a switch, the flag will remain on the screen until the user switches to another device. Selecting Timed will cause the flag to display for five seconds when a switch is made and then disappear. 3. Select a flag color under Display Color.
Chapter 3: Local Port Operation 6. 25 Click OK to save settings. -orClick X to exit without saving changes. Selecting target devices for broadcasting The local user can simultaneously control multiple target devices in a system to ensure that all selected target devices receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently. NOTE: You can broadcast to as many as eight target devices at a time (one target device per port).
26 DSR Switch Installer/User Guide Press the Up or Down Arrow keys to move the cursor to the target device. Then press Alt+K to select the keyboard checkbox and/or Alt+M to select the mouse checkbox. Repeat for additional target devices. 2. Click OK to save the settings and return to the Setup dialog box. Click X or press Escape to return to the Main dialog box. For information on starting and stopping broadcasting, see Enabling or disabling Broadcasting on page 36.
Chapter 3: Local Port Operation 27 To add a target device within an existing list, place your cursor in the line below where you want to insert a new target device and press Insert. 4. Type the first few characters of a target device name or port number to scan. The first matching target device will appear in the line. -orPress the following keyboard commands in the Name, Port or Time column to move through the list of target devices available to scan. a.
28 DSR Switch Installer/User Guide Figure 3.9: OSCAR Interface Screen Saver Dialog Box To set the Screen Saver options: 1. Type the number of minutes for Inactivity Time (from 1-90) to delay activation of password protection and the screen saver feature. 2. For Mode, select Energy if your monitor is ENERGY STAR® compliant; otherwise select Screen. CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with ENERGY STAR®. 3.
Chapter 3: Local Port Operation 29 Sun servers may use keyboard mappings for non-US keyboards. By default, the DSR switch sends the US keyboard country code to Sun and USB modules attached to target devices, and the code is applied to the target devices when they are powered up or rebooted. Codes are then stored in the IQ module. Issues may arise when you use the US keyboard country code with a keyboard of another country.
30 DSR Switch Installer/User Guide NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before rebooting. A soft reboot may be performed without waiting 90 seconds. Configuring network settings Use the Network dialog box to set the IP address, select an Ethernet mode or enable or disable the Ping Response feature. NOTE: Only Appliance Administrators can make changes to Network dialog box settings.
Chapter 3: Local Port Operation 4. 31 Click OK. For more information on pinging an IP address, see To send a ping request: on page 41. Configuring the IP address The IP Setup dialog box allows users to choose either IPv4 mode or IPv6 mode. The default is IPv4. You can also specify an IP address for the appliance to use. To configure the IP address: 1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box. 2.
32 DSR Switch Installer/User Guide NOTE: If the DSR switch is already associated with a DSView 3 server, the following message will appear instead of the DSView IP dialog box: Feature unavailable: This appliance is already being managed by a DSView system. 3. Enter the DSView 3 software server IP address that you want to contact in the DSView Server IP Address field. 4. Enter how often (in minutes) you want the DSR switch to attempt to contact the DSView 3 software server in the Retry Interval field.
Chapter 3: Local Port Operation 33 When the DSR switch discovers a cascaded switch, the numbering format changes from a DSR port only to [DSR port]-[switch port] to accommodate each target device under that switch. For example, if a switch is connected to DSR port 6, each target device connected to it would be numbered sequentially. The target device using DSR port 6, switch port 1, would be 06-01, the target device using DSR port 6, switch port 2, would be 06-02, and so on. To assign a device type: 1.
34 DSR Switch Installer/User Guide 2. Click Setup - Names to open the Names dialog box shown in Figure 3.16. Figure 3.16: OSCAR Interface Names Dialog Box NOTE: If new IQ modules are discovered by the DSR switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete. To assign names to target devices: 1.
Chapter 3: Local Port Operation 4. Repeat steps 1-3 for each target device in the system. 5. Click OK in the Names dialog box to save your changes. -orClick X or press Escape to exit the dialog box without saving changes. 35 NOTE: If an IQ module has not been assigned a name, the EID is used as the default name. To list target devices alphabetically by name: Press Alt+N or click Name in the Main dialog box.
36 DSR Switch Installer/User Guide Figure 3.18: OSCAR Interface Commands Dialog Box Enabling or disabling Broadcasting To turn Broadcasting on: 1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box. 2. Click Commands to open the Commands dialog box. 3. Select the Broadcast Enable checkbox to activate Broadcasting. 4. From the user station, type the information and perform the mouse movements you wish to broadcast.
Chapter 3: Local Port Operation 37 Move the mouse or press any key on the keyboard if the OSCAR interface is not open. Scanning will stop at the currently selected target device. -orFrom the Commands dialog box, deselect the Scan Enable checkbox. Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the target device name or EID number to which a user is connected.
38 DSR Switch Installer/User Guide Figure 3.20: OSCAR Interface Disconnect Dialog Box 4. Click OK to disconnect the user and return to the User Status dialog box. -orClick X or press Escape to exit the dialog box without disconnecting a user. NOTE: If the User Status list has changed since last displayed, the mouse cursor will turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update is complete.
Chapter 3: Local Port Operation 39 Figure 3.21: OSCAR Interface Version Dialog Box 3. To view individual DSRIQ module version information, click DSRIQ to open the DSRIQ Selection dialog box shown in Figure 3.22. Figure 3.22: DSRIQ Selection Dialog Box 4. Select a DSRIQ module to view and click the Version button. The DSRIQ Version dialog box shown in Figure 3.23 appears. For more information on loading firmware, refer to Flash Upgrades on page 85.
40 DSR Switch Installer/User Guide Figure 3.23: DSRIQ Version Dialog Box 5. Click X to close the DSRIQ Version dialog box. Depending on your DSRIQ module type, you may have the option of switching between USB 2.0 Speed and USB 1.1 Full Speed. To enable or disable USB 2.0: 1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box. 2. Click Commands - Display Versions to open the Version dialog box shown in Figure 3.21. 3.
Chapter 3: Local Port Operation 41 2. Click Commands - Reset PS/2. A message box displays requesting that you confirm the reset. 3. In the message box, click OK. a. A message appears indicating that the mouse and keyboard have been reset. b. Click OK to close the message box. -orClick X or press Escape to exit without sending a Reset command to the PS/2 mouse and keyboard. Sending a ping request To send a ping request: 1.
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43 CHA PTER 4 Web Interface Operations Overview of the DSR Switch On-Board Web Interface In addition to the OSCAR on-screen interface, DSR switches equipped with the on-board web interface feature provide a built in interface to handle all basic KVM switching needs. For enhanced functionality and control of multiple devices, users can upgrade to the DSView 3 software package.
44 DSR Switch Installer/User Guide Avocent recommends that the browser be kept up-to-date with the latest version. A Video Viewer window allows you to control the keyboard, monitor and mouse functions of individual target devices connected to the DSR switch in real time. You may also use predefined global macros to perform actions within the Video Viewer window. For instructions on how to use the Video Viewer, see Chapter 5.
Chapter 4: Web Interface Operations 45 1 2 3 Figure 4.1: Avocent DSR Explorer Window Table 4.2: Descriptions for Figure 4.1 Number Description 1 Top option bar: Use the top option bar to bookmark a DSR switch on-board web interface window, refresh the display of a DSR switch on-board web interface window, print a web page, log out of a software session or access the Avocent Technical Support help page. The name of the logged in user appears on the left side of the top option bar.
46 DSR Switch Installer/User Guide Using the top option bar Bookmarking a window The DSR Explorer window contains a bookmark icon and text in the top option bar. Bookmarking a window will add a link to the window in the Favorites drop-down menu. You may select the link at any time to quickly access the bookmarked window. If you bookmark a window and information related to the window changes, this new information will appear in the window when you next display the bookmarked window.
Chapter 4: Web Interface Operations 47 To launch a KVM session from the DSR Explorer: 1. From the DSR Explorer, select Target Devices in the side navigation bar. A list of available devices will appear. 2. Click the KVM session link to the right of the target device that you wish to access. The Video Viewer will launch. For more information on the Video Viewer, see Chapter 5.
48 DSR Switch Installer/User Guide To force upgrade the IQ module firmware using the DSR switch on-board web interface: 1. From the side navigation bar, select Appliance - Appliance Settings - Ports - IQ modules. 2. Select the IQ modules that you wish to upgrade and click the Upgrade button. CAUTION: Disconnecting a DSR switch or IQ module or power cycling the user’s computer during a firmware update may render it inoperable and require it to be returned to the factory for repair.
Chapter 4: Web Interface Operations 49 Table 4.
50 DSR Switch Installer/User Guide Preemption levels range from 1-4, with 4 being the highest level. For example, a user with a preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2 or 3 setting. To change the default preemption level (administrator only): 1. Click Appliance - Appliance Settings - Ports - OSCAR. 2. Use the drop-down menu to select the new level and click the Save button.
Chapter 4: Web Interface Operations 51 Figure 4.2: On-board Web Interface Appliance Virtual Media Session Settings screen 2. Either enable or disable the Virtual Media locked to KVM session checkbox. 3. Select a Virtual Media Access Mode (either Read-Only or Read-Write). 4. Select any of the Encryption Levels that you wish to be supported. 5. If the KVM switch supports virtual media, the Virtual Media Access per IQ Module section lists all USB2 or PS2M IQ modules.
52 DSR Switch Installer/User Guide Managing Device Properties Viewing and changing appliance configuration information The DSR switch can report most device properties directly through the DSR switch web browser. NOTE: Users can view all appliance information, but only administrators can change settings. Table 4.
Chapter 4: Web Interface Operations 53 Power Controlling Target Devices NOTE: You must have administrator privileges to change power control device settings. If a target device is connected to a power control device outlet, you may power up, power down or cycle (power target device down and then up) the target device using the DSR switch on-board web interface. To power up a target device: 1. Select Appliance - Appliance Settings - Ports - Power Units from the DSR Explorer window. 2.
54 DSR Switch Installer/User Guide Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security features including authentication, privacy and integrity. If individual user accounts are stored on an LDAP-enabled directory service, such as Active Directory, you can use the directory service to authenticate users.
Chapter 4: Web Interface Operations 55 Figure 4.3: LDAP Overview Page in the On-Board Web Interface To configure LDAP server parameters: 1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Overview. 2. Identify the primary and secondary server address, port and access type in the appropriate fields or radio buttons. 3. Click Save. LDAP Search parameters On the LDAP Search page, you can configure the parameters used when searching for LDAP directory service users.
56 DSR Switch Installer/User Guide The Search Password field is used to authenticate the administrator or user specified in the Search DN field. Use the Search Base field to define a starting point from which LDAP searches begin. The modifiable default values are dc=yourDomainName and dc=com. For example, to define a search base for test.com, type dc=test, dc=com. Each Search Base value must be separated by a comma.
Chapter 4: Web Interface Operations 57 LDAP Query parameters On the LDAP Query page, you can configure the parameters used when performing user authentication queries. The appliance performs two different types of queries. Query Mode (Appliance) is used to authenticate administrators and users attempting to access the appliance itself. Query Mode (Target Device) is used to authenticate users that are attempting to access attached target devices.
58 DSR Switch Installer/User Guide • The Access Control Attribute field specifies the name of the attribute that is used when the query modes are set to User Attribute or Group Attribute. The default value is info. Figure 4.5: LDAP Query Page in the On-board Web Interface To configure LDAP query parameters: 1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Query. 2.
Chapter 4: Web Interface Operations • 59 User Attribute – A username, password and Access Control Attribute query for the appliance user is made to the directory service. The Access Control Attribute is read from the user object (the user account) in Active Directory. If the KVM Appliance Admin value is found, the user is given appliance administrator access to the appliance and any attached target devices for Query Mode (Appliance), or to any selected target device for Query Mode (Target Device).
60 DSR Switch Installer/User Guide Figure 4.7: Active Directory - KVM Appliance Admin • Group Attribute – A username, password and group query is made to the directory service for an appliance and attached target devices when using Query Mode (Appliance), or for a selected target device when using Query Mode (Target Device).
Chapter 4: Web Interface Operations 61 Figure 4.8: Active Directory - Define Groups Setting up Active Directory for performing queries Before you can use any of the querying modes for units, you must first make changes to Active Directory so that the selected querying mode can assign the applicable authorization level for the user. To set up group queries: 1. Log into Windows with administrator privileges. 2. Open Active Directory software. 3.
62 DSR Switch Installer/User Guide NOTE: The factory default name in earlier versions contains a space that must be removed by editing the switching system name in the Appliance Overview screen of the OBWI. 6. Create one or more groups under the group container organizational unit. 7. Add the usernames and target device and appliance objects to the groups you created in step 5. 8. Specify the value of any attribute being used to implement the access control attribute.
63 CHA PTER 5 The Video Viewer The Video Viewer Window The Video Viewer is used to conduct a KVM session with the target devices attached to a DSR switch using the on-board web interface. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window containing both the local and the target device cursor. The Video Viewer window supports either a 3- or 5-button mouse.
64 DSR Switch Installer/User Guide Launching a KVM Session NOTE: When using a non-proxied connection, video performance over a slower network connection may be less than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (such as Best Color), changing the color settings can increase video performance.
Chapter 5: The Video Viewer 2 3 4 5 6 65 7 1 8 9 Figure 5.1: Video Viewer Window (Normal Window Mode) Table 5.1: Descriptions for Figure 5.1 Number Description 1 Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. 2 Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.
66 DSR Switch Installer/User Guide Table 5.1: Descriptions for Figure 5.1 (Continued) Number Description 7 Close button: Closes the Video Viewer window. NOTE: The Close button may not be present for all operating systems. 8 Accessed device desktop: Interacts with your device through this window. 9 Frame: Resizes the Video Viewer window by clicking and holding on the frame.
Chapter 5: The Video Viewer 67 • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the following occurs: • • • The full-screen image is centered in the desktop, and the areas surrounding the Video Viewer window are black. • The menu and toolbar are locked so that they are visible at all times.
68 DSR Switch Installer/User Guide 2. To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window. To enable full or manual scaling: To enable full scaling, select View - Scaling from the Video Viewer window menu. The device image scales automatically to the resolution of the server being viewed. -orTo enable manual scaling, select View - Scaling from the Video Viewer window menu. Choose the dimension to scale the window.
Chapter 5: The Video Viewer 1 2 3 4 5 6 7 69 8 9 10 11 12 13 14 Figure 5.2: Manual Video Adjust Dialog Box Table 5.2: Descriptions for Figure 5.
70 DSR Switch Installer/User Guide The image capture parameters are automatically changed by the Automatic Adjustment function. A special image is required on the target in order to make accurate adjustments independently. Contrast and brightness If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video Adjust or click the Automatic Video Adjust button. This command is also available in the Video Adjustments dialog box. In most cases, this corrects video issues.
Chapter 5: The Video Viewer 71 Refresh Image Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates the digitized video image. NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image. Video Test Pattern Clicking the Video Test Pattern button in the Manual Video Adjust dialog box toggles a display of a video test pattern. Click the Video Test Pattern button again to toggle back to a normal video image.
72 DSR Switch Installer/User Guide Table 5.3: Descriptions for Figure 5.3 Number Description 1 Remote Cursor 2 Local Cursor The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box. NOTE: When using a device that captures keystrokes before they reach the client, you should avoid using those keys to restore the mouse pointer.
Chapter 5: The Video Viewer 73 The Session Options dialog box appears. 2. Click the Mouse tab. 3. Select a mouse cursor type in the Local Cursor panel. 4. Click OK to save settings. Mouse scaling Some earlier versions of Linux did not support adjustable mouse accelerations. For installations that must support these earlier versions, you can choose among three preconfigured mouse scaling options or set your own custom scaling.
74 DSR Switch Installer/User Guide Alignment causes the local cursor to align with the remote server’s cursor. Resetting causes a simulation of a mouse and keyboard reconnect as if you had disconnected and reconnected them. To realign the mouse: Click the Align Local Cursor button in the Video Viewer window toolbar. Avocent Mouse Sync Enabling Avocent Mouse Sync in the KVM session profile provides improved mouse tracking on the target device.
Chapter 5: The Video Viewer 75 NOTE: On supported system configurations, the Avocent Mouse Sync status is Available. If you are using a USB2 IQ module but the target device cannot support the Avocent Mouse Sync protocol, the status is Unavailable. If you are not using a USB2 IQ module, the status is Not Supported. 4. Click OK. Using Virtual Media The virtual media feature allows the user on the client workstation to map a physical drive on that machine as a virtual drive on a target device.
76 DSR Switch Installer/User Guide Once a target device has an active virtual media session without an associated active KVM session, two situations can occur - the original user (User A) can reconnect or a different user (User B) can connect to that channel. You may set an option in the Virtual Media dialog box (Reserved) that allows only the User A to access that channel with a KVM session.
Chapter 5: The Video Viewer 77 Figure 5.5: Video Viewer Virtual Media Dialog Box To map a virtual media drive: 1. Open a virtual media session from the Video Viewer menu by selecting Tools - Virtual Media. 2. To map a physical drive as a virtual media drive: a. In the Virtual Media dialog box, click the Mapped checkbox next to the drive(s) you wish to map. b. If you wish to limit the mapped drive to read-only access, click the Read Only checkbox next to the drive.
78 DSR Switch Installer/User Guide c. The file’s header is checked to ensure it is correct. If it is, the common file dialog box will close and the chosen image file will appear in the Virtual Media dialog box, where it can be mapped by clicking the Mapped checkbox. d. Repeat steps a through c for any additional ISO or floppy images you wish to add.
Chapter 5: The Video Viewer 79 Closing a virtual media session To close the Virtual Media dialog box: 1. Click Exit. 2. If you have any mapped drives, a message is displayed, indicating that the drives will be unmapped. Confirm or cancel the operation. If a user attempts to disconnect a virtual media session or an active KVM session that has an associated locked virtual media session, a confirmation message is displayed, indicating that any virtual media mappings will be lost.
80 DSR Switch Installer/User Guide Using Macros The DSR switch on-board web interface comes pre-configured with macros for the Windows and the Sun platforms. To send a macro: Select Macros - from the Video Viewer window menu. -orSelect the desired macro from the buttons available on the Video Viewer menu. Saving the View You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a word processor or other program.
81 CHA PTER 6 Terminal Operations The Console Menu Each DSR switch may be configured at the appliance level through the Console menu interface accessed through the SETUP, CONSOLE or 10101 port. All terminal commands are accessed through a terminal or PC running terminal emulation software. NOTE: The preferred method is to make all configuration settings in the DSView 3 software. See the DSView 3 Installer/User Guide for more information. To connect a terminal to the DSR switch: 1.
82 DSR Switch Installer/User Guide Figure 6.1: Console Main Menu 2. Once the Console Main menu displays, type the number corresponding to Network Configuration and press Enter to access the menu shown in Figure 6.2. Figure 6.
Chapter 6: Terminal Operations 83 3. Type 1 and press Enter to set your network speed. For best performance, set the DSR switch at the same speed as the Ethernet switch to which it is attached. After you press Enter, you will be returned to the Network Configuration menu. 4. Type 2 and press Enter to specify whether you are using IPv4 or IPv6, and whether you are using a static or Dynamic Host Configuration Protocol (DHCP) address.
84 DSR Switch Installer/User Guide There are two ways to remove the certificate from the DSR switch. • The certificate will be automatically removed if you remove the DSR switch from the DSView 3 software database. This enables you to move the DSR switch from one certificate replication system to another. • The Unbind option will also allow you to remove the certificate from the DSR switch, enabling you to move the DSR switch from one certificate replication system to another.
85 A P P EN D IC ES Appendices Appendix A: Flash Upgrades The DSR switch Flash upgrade feature allows you to update your appliance with the latest firmware available. This update can be performed using the DSView 3 software, using a Trivial File Transfer Protocol (TFTP) server or using the on-board web interface. After the Flash memory is reprogrammed with the upgrade, the DSR switch performs a soft reset, which terminates all IQ module sessions.
86 DSR Switch Installer/User Guide NOTE: The current version of your firmware will be displayed on the Firmware Management menu. 6. Type 1 and press Enter to access Flash Download. 7. Type the IP address of your TFTP server and press Enter. 8. Enter the name of the file that you downloaded from the Avocent web site. 9. Confirm the TFTP download by typing a y or yes and pressing Enter. 10. The DSR switch will begin the Flash upgrade process. On-screen indicators will display the upgrade progress.
Appendices • DSR8035.fl (for the DSR2035 or DSR8035 switch) 5. If the DSR switch is not on, turn it on now. 6. The recovery process should start automatically.
88 DSR Switch Installer/User Guide Appendix B: Using the DSR Remote Operations Software NOTE: The DSR Remote Operations software uses the IPv4 protocol for communication, so the IPv4 protocol must be enabled on the client server. The IPv6 protocol may also be active on the client server but has no impact upon DSR Remote Operations.
Appendices 89 4 1 2 3 5 6 9 8 11 7 10 Figure B.1: Using the DSR Remote Operations Software with a DSR Switch Table B.1: Descriptions for Figure B.
90 DSR Switch Installer/User Guide Before using the DSR Remote Operations software The following actions should be performed before using the DSR Remote Operations software: • Ensure that the switch is fully configured. • Ensure that users have been added to the internal database of the DSR switch. If the DSView 3 software server is not available, the appliance database is used for appliance authentication.
Appendices 3. 91 Click Install DSR Remote Operation and follow the on-screen instructions. Using the DSR Remote Operations software To start the DSR Remote Operations software: 1. Establish a dial-up connection to the switch from the PC containing the DSR Remote Operations software. Windows displays a dialog box that prompts the user for a username and password when a dial-up connection is established. It is not necessary to enter a username or password in the dialog box.
92 DSR Switch Installer/User Guide 1 2 5 4 3 Figure B.2: DSR Remote Operations Window Table B.2: Descriptions for Figure B.2 Number Description 1 Menu Bar: Allows you to access many of the features in the DSR Remote Operations window. 2 Toolbar: Provides shortcut buttons for quickly accessing commands in the Tools menu. 3 Status Bar: Displays the tips for selected menu items and the progress of operations.
Appendices • 93 EID - The Electronic ID (EID) number of the IQ module attached to the server Table B.3 describes the icons in the Server view. Table B.
94 DSR Switch Installer/User Guide • Boot • Digital/Application • Digital/Hardware • Hardware Rebooting a switch NOTE: Users with a User level account may not reboot a switch. To reboot the switch: 1. From the menu, select Tools - Reboot Appliance. A confirmation dialog box will appear. 2. Confirm or cancel the reboot. Managing servers NOTE: Users with a User level account may connect to a server only when given access to a switch.
Appendices 3. 95 To power down a device attached to a power device socket, choose one of the following actions: • Select a socket that has not been powered down and select Tools - Power Off from the menu bar. • Select a socket that has not been powered down and click the Power Off toolbar button. • Right-click on a socket that has not been powered down and select Power Off from the shortcut menu. The socket will power down and the icon for the socket in the content area will change. 4.
96 DSR Switch Installer/User Guide Appendix C: Using Serial IQ Modules The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from the DSR switch local port, the on-board web interface, or by using the DSView 3 software. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the DSR switch as though it came from a VGA target.
Appendices 97 • Enter Sends: This option enables you to specify the keys that are transmitted when Enter is pressed. Available options are (Enter), which moves the cursor to the left side of the screen, or (Enter-Linefeed), which moves the cursor to the left side of the screen and down one line. • Received: This option enables you to specify how the module translates a received Enter character. Available options are (Enter) or (Enter-Linefeed).
98 DSR Switch Installer/User Guide To configure a serial IQ module: 1. Press Ctrl-F8. The Configuration Screen will appear. 2. Select a parameter to change. You can navigate the Configuration Screen using the Up Arrow and Down Arrow keys. 3. Modify the selected value using the Left Arrow and Right Arrow keys. 4. Repeat steps 2 and 3 to modify additional values. 5. Press Enter to save your changes and exit the Configuration Screen.
Appendices 99 To use History mode: 1. Press Ctrl-F9. The mode will display as History. 2. Press one of the following key combinations to perform the indicated action: • Home: Move to the top of the buffer. • End: Move to the bottom of the buffer. • Page Up: Move up one buffer page. • Page Down: Move down one buffer page. • Up Arrow: Move up one buffer line. • Down Arrow: Move down one buffer line. • Ctrl-F8: Enters Configuration mode. The Configuration screen will appear.
100 DSR Switch Installer/User Guide Appendix D: UTP Cabling This appendix discusses various aspects of connection media. The performance of a DSR switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish DSR system performance. DSR switching systems utilize UTP cabling. NOTE: This appendix is for information purposes only. Please consult with your local code officials and/or cabling consultants prior to any installation.
Appendices 101 Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all UTP runs to a maximum of 30 feet each. • Maintain the twists of the pairs all the way to the point of termination, or no more that one-half inch untwisted. Do not skin off more than one inch of jacket while terminating.
102 DSR Switch Installer/User Guide Appendix E: Cable Pinout Information NOTE: Only the DSR1024, DSR2035 and DSR8035 switches have the 8-pin modular jack for the modem and console/setup ports. All other models have the 9-pin D-shell connectors for these ports. 1 2 3 4 5 6 7 8 Figure E.1: Modem Jack Table E.1: Descriptions for Figure E.
Appendices Table E.2: Descriptions for Figure E.2 Pin Number Description Pin Number Description 1 No Connection (N/C) 5 Transmit Data (TXD) 2 No Connection (N/C) 6 Signal Ground (SG) 3 No Connection (N/C) 7 No Connection (N/C) 4 Receive Data (RXD) 8 No Connection (N/C) 1 2 3 4 5 6 7 8 Figure E.3: SPC Jack Table E.3: Descriptions for Figure E.
104 DSR Switch Installer/User Guide Appendix F: Technical Specifications Table F.
Appendices 105 Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications (Continued) Type PS/2, USB and VGA USB Device Port Number 4 Type USB 1.1 MODEM Port Number 1 Type RS-232 serial Connectors DB9 female Serial Power Control (SPC) Port Number 1 Type RS-232 serial Connector 8-pin modular Power Supply Type Internal Power DSR1020: 11.0 W DSR2020: 13.0 W DSR4020: 17.3 W DSR8020: 20.3 W Heat Dissipation DSR1020: 37.5 BTU/hr DSR2020: 44.4 BTU/hr DSR4020: 59.0 BTU/hr DSR8020: 69.
106 DSR Switch Installer/User Guide Table F.
Appendices 107 Table F.2: DSR1021/1022 Switch Product Specifications (Continued) Type RS-232 serial Connector DB9 male Network Connection Number 1 Type 10/100 Ethernet Connector 8-pin modular Local Port Number 1 Type PS/2 and VGA MODEM Port Number 1 Type RS-232 serial Connectors DB9 female Serial Power Control (SPC) Port Number 1 Type RS-232 serial Connector 8-pin modular Power Supply Type Internal Power DSR1021: 9.7 W DSR1022: 8.8 W Heat Dissipation DSR1021: 33.
108 DSR Switch Installer/User Guide Table F.
Appendices Table F.3: DSR1024 Switch Product Specifications (Continued) SETUP Port Number 1 Type RS-232 serial Connector 8-pin modular Network Connection Number 1 Type 10/100 Ethernet Connector 8-pin modular Local Port Number 1 Type PS/2 and VGA MODEM Port Number 1 Type RS-232 serial Connectors 8-pin modular Serial Power Control (SPC) Port Number 1 Type RS-232 serial Connector 8-pin modular Power Supply Type External Power 5.2 W Heat Dissipation 17.
110 DSR Switch Installer/User Guide Table F.
Appendices Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications (Continued) SETUP Port Number 1 Type RS-232 serial Connector DB9 male Network Connection Number 1 Type 10/100/1000 Ethernet Connector 8-pin modular Local Port Number 1 Type PS/2, USB and VGA USB Device Port Number 5 Type USB 2.
112 DSR Switch Installer/User Guide Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications (Continued) Heat Dissipation DSR1030: 39.9 BTU/hr DSR2030: 44.7 BTU/hr DSR4030: 52.9 BTU/hr DSR8030: 74.7 BTU/hr AC-input Range 100 - 240 VAC AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 0.
Appendices Table F.5: DSR1031 Switch Product Specifications (Continued) Supported Cabling 4-pair UTP CAT 5 or CAT 6, 50 meters maximum length Dimensions Form Factor 1-U rack mountable Height x Width x Depth 1.72 x 17.00 x 8.08 in (4.45 x 43.18 x 20.5 cm) Weight (without cables) 5.3 lbs (2.
114 DSR Switch Installer/User Guide Table F.5: DSR1031 Switch Product Specifications (Continued) Power Supply Type Internal Power 9.8 W Heat Dissipation 33.4 BTU/hr AC-input Range 100 - 240 VAC AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 0.
Appendices Table F.6: DSR2035/8035 Switch Product Specifications (Continued) Video Resolution 640 x 480 @ 60 Hz 800 x 600 @ 75 Hz 960 x 700 @ 75 Hz 1024 x 768 @ 75 Hz 1280 x 1024 @ 75 Hz Supported Cabling 4-pair UTP CAT 5 or CAT 6, 50 meters maximum length Dimensions Form Factor 1-U rack mountable Height x Width x Depth 1.72 x 17.00 x 14.025 in (4.37 x 43.18 x 35.62 cm) Weight (without cables) 10 lbs (4.
116 DSR Switch Installer/User Guide Table F.6: DSR2035/8035 Switch Product Specifications (Continued) Serial Power Control (SPC) Port Number 2 Type RS-232 serial Connector 8-pin modular Power Supply Type Internal Power DSR2035: 13.2 W DSR8035: 21.9 W Heat Dissipation DSR2035: 45.0 BTU/hr DSR8035: 74.7 BTU/hr AC-input Range 100 - 240 VAC AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 1.
Appendices 117 Appendix G: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated keys in Table G.1 as you would use the advanced keys on a Sun keyboard. Table G.
118 DSR Switch Installer/User Guide For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A. These key combinations will work with the serial USB IQ module (if your Sun system comes with a USB port) as well as the Sun VSN and WSN IQ modules. With the exception of F12, these key combinations are not recognized by Microsoft Windows. Using F12 performs a Windows key press.
Appendices 119 Appendix H: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
120 DSR Switch Installer/User Guide
121 INDEX Index B using 91–95 Broadcasting 36 DSR switch accessing via a standard TCP/IP network 2 C configuring 11 Cable pinouts 102–103 connecting the hardware 9–11 Console menu interface connectivity 5 configuring the DSR switch 81 features and benefits of 1 Enable Debug Messages 84 getting started 7 Exit 84 installation overview 5 Firmware Management menu 84 LEDS 13 network configuration 81–83 reducing cable bulk 1 Reset Appliance 84 setting up your network 8 Restore Factory Defa
122 DSR Switch Installer/User Guide configuring 96–98 adjusting options 71 connecting to a serial device 10 aligning cursors 67 creating a macro 98 alignment and synchronization 73 History mode 98–99 cursor type 71 LEDS 13 scaling 73 resetting 40–41 modes 96 pinouts 99 speed 48 upgrading 47 O On-board web interface USB speed 40, 48 access levels 48–49 version information 38 connecting through a firewall 11–13 device properties 52 K KVM session 64 Keyboard local accounts 48 pass-through
Index assigning names 33 cancelling 36 selecting 15–16 removing target devices 27 user connections 37–38 starting 27–36 version information 38–40 Screen Saver options 27–28 virtual media options 19–20 Session time-out 64 OSCAR interface dialog boxes Broadcast 25 Commands 36 Device Modify 33 Devices ??–32, 32 123 Status flag 23–25 Sun Advanced Key Emulation 117–118 T Target device Disconnect 37 adding to the Scan mode list 26–27 DSRIQ Selection 39 adjusting mouse settings 13–14 DSRIQ Versi
124 DSR Switch Installer/User Guide cursor type 71–73 video adjustment 68–69 detection thresholds 70 video test pattern 71 Image Capture Width 69 window 63 keyboard pass-through 79 window size 66 macros 80 Virtual media mouse alignment and synchronization 73 configuring locally 19–20 mouse options 71 configuring remotely 50–51 mouse scaling 73 connecting 10 Pixel Noise Threshold 70 opening a session remotely 75 refresh image 71 overview 2 saving the view 80
European Union Notification Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
DSR ® Switch For Technical Support: www.avocent.com/support Installer/User Guide 590-686-501D 590-686-501C Cover.
