Sierra Wireless™ 4G LTE Tri-Fi Hotspot User Guide ©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners.
Table of Contents Get Started.................................................................................................................................. 10 Your Device ............................................................................................................................. 10 Package Contents ............................................................................................................... 11 Care and Maintenance .......................................................
Launching and Ending A Network Connection ........................................................................ 33 Launching Your Network Connection .................................................................................. 33 Ending Your Network Connection ........................................................................................ 34 Sharing Your Connection ........................................................................................................
Battery Information and Settings ......................................................................................... 56 Internet Connection Information .......................................................................................... 57 microSD Card Information and Settings .............................................................................. 58 Sounds Information and Settings ......................................................................................... 59 Alerts ........
Device Tab: Display Panel ................................................................................................... 76 Device Tab: microSD Card Panel ........................................................................................ 77 Device Tab: Sounds Panel .................................................................................................. 78 Device Tab: About Panel .....................................................................................................
Resetting the Software to Default Setting: General ........................................................... 104 Resetting the Software to Default Settings: Using the Reset Button ................................. 105 Resetting the Software to Default Settings: Using the Browser Interface .......................... 106 Exporting and Importing Settings .......................................................................................... 106 Exporting Settings...........................................
Setting the GPS Mode ....................................................................................................... 124 Setting the GPS Fix Rate ................................................................................................... 125 Using Metric Units.............................................................................................................. 125 Changing Your Mapping Service .......................................................................................
Questions About WPS ........................................................................................................... 138 What is WPS? .................................................................................................................... 138 How do I Use WPS? .......................................................................................................... 138 If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to Connect Via Wi-Fi? .................
WPS Not Available. Wi-Fi currently disabled ..................................................................... 152 WPS Not Available. WEP or WPA security not allowed .................................................... 153 WPS Not Available. Max connected devices ..................................................................... 153 WPS Not Available. MAC Filter list empty ......................................................................... 153 WPS PIN Chksum Error ...............................
OpenSSL License .............................................................................................................. 173 Original SSLeay License ................................................................................................... 174 PPPD License.................................................................................................................... 176 PPPStats License .......................................................................................................
Get Started This section gives you all the information you need to set up your device and Sprint service the first time.
Top View Package Contents Your package includes several items. ● Sierra Wireless 4G LTE Tri-Fi Hotspot ● Battery compartment cover ● Rechargeable battery ● AC charger with micro-USB port ● Micro-USB cable ● Get Started guide Care and Maintenance As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device. ● Protect the device from liquids, dust, and excessive heat.
● ● Web browser (required if you’ll be using the browser interface to view status and to configure settings). The following browsers are supported: Internet Explorer (version 6.0 or higher) Mozilla Firefox (version 2.0 or higher) Google Chrome (version 2.0.172.28 or higher) Apple Safari (version 2.0 or higher) Opera version 9.64 If you’ll be connecting the device through USB: Computer running Windows 7, Windows Vista, Windows XP, or Mac (OS X 10.4.x or higher) USB 2.
5. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed by the network name (SSID) and password. This may take several seconds. 6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t know how to do this, see How Do I Connect to Wi-Fi? After you’ve connected to the Wi-Fi network, the device LCD displays “Open any web page to continue setup.” 7. Open your Web browser. The “Welcome to your Sierra Wireless™ 4G LTE Tri-Fri Hotspot” window opens.
Changing the Password and Settings During the device setup, you can select Set up my Sierra Wireless™ 4G LTE Tri-Fri Hotspot to change the following settings: ● Administrator password — This password is used to log in to the home page, where you can view and customize your device settings. The default password is “password.” Choose something easy-to-remember (yet not easily guessed by others).
Note: All the devices used with the Sierra Wireless 4G LTE Tri-Fi Hotspot must support the selected security type. Note: WPS is available only if you select either a WPA2 Personal option (including WPA/WPA2 Personal) or (not recommended) no security. (See Connecting Through WPS.) The options displayed depend on the Basic Rate setting (in Advanced Settings > Wi-Fi > Security; see Wi-Fi Tab: Security Panel). If Basic Rate is “802.11b/g compatibility” or “802.
Note: WPS is available only if you select either a WPA2 Personal option (including WPA/WPA2 Personal) or (not recommended) no security. (See Connecting Through WPS.) Note: You can also view the expanded list of Wi-Fi security options in the Security panel of the Wi-Fi tab of the Advanced Settings window. (See “Accessing the Advanced Settings Window” in Advanced Settings.
● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices. ● WPA2 Personal - TKIP/AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices. ● WPA/WPA2 Personal (recommended setting if any of your devices are more than two years old) — Wi-Fi devices that use either WPA or WPA2 can connect to the Sierra Wireless 4G LTE Tri-Fi Hotspot. This setting is supported by most Wi-Fi devices.
● “3G Activation Required” alert (displayed on the home page; available if you have already set up with Sprint a wireless account that is associated with your Sierra Wireless 4G LTE Tri-Fi Hotspot) ● Device Self-Activation wizard (displayed if you haven’t yet set up a wireless account that is associated with your Sierra Wireless 4G LTE Tri-Fi Hotspot) Activating Your Device Through the “3G Activation Required” Alert In rare cases, the device LCD and the home page may indicate that activation is required
Activating Your Device Through the Activation Wizard If you haven’t set up with Sprint a wireless account that is associated with your Sierra Wireless 4G LTE Tri-Fi Hotspot, the Device Self-Activation wizard is automatically displayed. To activate your device through the Device Self-Activation wizard: 1. Make sure you’re in 3G coverage and the signal strength is strong. 2. Follow the onscreen instructions displayed in the Device Self-Activation wizard.
Visiting the Sprint Website Contacting Sprint Customer Service Online Help Visiting the Sprint Website Sign on to sprint.com to get up-to-date information on Sprint services, options, and more. You can also: ● Review coverage maps. ● Access your account information. ● Add additional options to your service plan. ● Purchase accessories. ● Check out frequently asked questions. ● And more.
Contextual Help in the Advanced Settings Window When you move the cursor over an item in Advanced Settings, help information on this item, if available, appears to the right of the window. To turn this feature on or off: 1. Make sure you’re logged in to the home page. 2. Click Advanced settings > Device > Basic. 3. Set Help for Advanced Settings to Show or Hide. 4. Click Save.
Device Basics Learn about the buttons, connectors, and other components of your Sierra Wireless 4G LTE Tri-Fi Hotspot. Components of Your Device 3G and 4G Networks Battery Power Button Other Buttons and Switches Reset Button LCD microSD Card Slot Your device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fienabled device, and to share your Internet connection with friends and family.
Components of Your Device Your device consists of several main components. ● Wi-Fi access point The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device. ● 3G modem The 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO) network (more widely available, compared with 4G). ● 4G modem The 4G modem connects your device to the Internet via the 4G WiMAX network (newer technology and faster speeds, compared with 3G).
4G (LTE) 20 Mbps TBD Mbps 4G (WiMAX) 10 Mbps 3–6 Mbps Battery The battery compartment is on the back of the device. The battery is replaceable. If you need a new battery, visit the Sierra Wireless online store at sierrawireless.com/eStore. Chargers and other accessories are also available from the Sprint Store at sprint.com. Installing the Battery Before you use your device, install the battery. 1. Using slight finger pressure, slide the battery compartment cover towards you to remove it. 2.
3. Replace the battery compartment cover. Charging the Battery You need to recharge your device’s battery periodically. You can continue using your device while it is charging. The faster method is to connect the device to the AC charger. (See “Using the AC Charger with Your Device’s micro-USB Port”, below.) Alternatively, you can connect the device to your computer, although this charges more slowly. (See “Charging Through Your Computer”, below.) Using the AC Charger with Your Device’s micro-USB Port 1.
When charging, the LCD shows and, if the device is off, displays a message “Charging... xx% complete” (where “xx” is a number value). When the device is charged, the LCD shows: ● (if the device is on) ● and the message “Fully charged” (if the device is off). Charging Through Your Computer Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See Making a Tethered Connection.) Note: If you’re using Mac OS X 10.4.
When the device is charged, the LCD shows . Power Button Use the power button to turn your device on and off. The power button also is a status indicator. Turning Your Device On and Off Using the Power Button to Determine the Device State Controlling the Device Using the Power Button Turning Your Device On and Off Use the power button on your device to turn it on and off. Turning Your Device On 1. Make sure that: The device has a charged battery inserted.
Turning Your Device Off ► Press and hold the power button until the device turns off. Using the Power Button to Determine the Device State The power button on the device also indicates the device’s status. See the following table: Power button Description Your action The device is turned off. To turn the device on, press and hold the power button until the device turns on. Not lit The device is turned on, but the LED is turned off. Optionally, turn on the LED.
Other Buttons and Switches This section describes the navigation button, WPS button, and the mute switch. Navigation Button The navigation button is next to the power button . Briefly press the navigation button to go to the next information screen, if available. (See LCD Information Screens.) WPS Button Wi-Fi Protected Setup™ (WPS) provides a fast, simple, and secure way to connect WPSenabled devices to your Wi-Fi network.
For information on using this button, see Restarting the Device and Resetting the Software to Default Settings: Using the Reset Button. Restarting the Device If the device or the home page seems to stop responding, you can reset (restart) the device by pressing the reset button. Tip: Alternatively, you may be able to restart the device by pressing and holding the power button on the device for three to four seconds. To restart the device: 1.
4. Replace the battery compartment cover. LCD The LCD has several icons that help you determine the status of your device and its connections. If the LCD is not lit, see “Turning Your Device On” in Turning Your Device On and Off. Interpreting the LCD LCD Information Screens Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection.
7 Battery status 8 Device name. Message area. 9 Amount of data transferred; connection duration. Message area. Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window. (See “Virtual Device” and “Mini Window” in Device Views, and Messages Displayed on the Device LCD.) The LCD can also display various information screens and messages, as described in LCD Information Screens and in Messages Displayed on the Device LCD.
Your Network Connection Find out how to launch, share, and end your network connection. Launching and Ending A Network Connection Sharing Your Connection Connecting Through USB Launching and Ending A Network Connection Learn how to manually launch a connection, and how to end it.
● Internet Connection Information. ● Mobile Broadband Information and Settings ● Roaming Information and Settings ● Signal Information ● “Scan for Private Network” in WAN Tab: 4G Panel Ending Your Network Connection Learn how to end your network connection. 1. Make sure you’re logged in to the home page. 2. Click Disconnect on the Virtual Device or in the Mini Window. (See “Virtual Device” and “Mini Window” in Device Views.
The WPS feature is available on certain cameras, printers, smartphones, and laptops. These devices have either a hardware button or a WPS-related option in the software. Please consult the user documentation of your device. To turn this feature on or off: 1. Make sure you’re logged in to the home page. 2. Click WPS (below the Virtual Device). 3. In the WPS Setup window, select Enable or Disable. 4. Click Save. WPS is not available in any of these situations: ● Wi-Fi is not enabled.
Using the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot 1. Press the WPS button on your Sierra Wireless 4G LTE Tri-Fi Hotspot. 2. When the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays “WPS Started”, press (within 2 minutes) the WPS button on the wireless device you want to connect or select the WPS-related option in the device’s software. Your Sierra Wireless 4G LTE Tri-Fi Hotspot and the wireless device will communicate and establish the connection.
Click Connect. Within 2 minutes, press the WPS button on the wireless device you want to connect or select the WPS-related option in the device’s software. — or — If the Wi-Fi device has a PIN associated with it: Find out the PIN for the Wi-Fi device you’re adding. To do this, use the PIN option in the device’s software. Alternatively, use the Wi-Fi Protected Setup Wizard that may be available, depending on the manufacturer of the device. In the WPS Setup window, select Use PIN method.
Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See Making a Tethered Connection.) Use the micro-USB cable when: ● You want to charge the device, but you don’t want to use the AC charger, or the AC charger is not available. ● Your computer does not have Wi-Fi. ● You want to block others from using the device. (See Disabling Wi-Fi When Connected Through USB.) To connect the device to your computer: 1.
Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver (see “Mac”, below). Windows To install the device driver on Windows: 1. Make sure the device is turned on. 2. Connect the device to your computer through the micro-USB cable. 3.
1. In the address bar of your Web browser, type http://192.168.0.1 to display the home page. 2. Make sure you’re logged in to the home page (the text “Admin Logged in” is displayed near the upper left corner of the home page). If you’re not logged in, in the Admin Login section (in the upper left area of the home page), enter the administrator password (1– 20 characters or numbers). (The default password is “password.”) 3. Click Advanced settings > Device > Basic. 4. Select a value for TRU-Install.
Browser Interface Home Page Access your device and connection information, and configure device settings from the browser interface home page. Home Page Basics Home Page Buttons Icons and Text Alerts Viewing Device Information Updates The home page is the entry page of the browser interface that lets you: ● Display status information for your device and your data connection. ● Launch and end a network connection. ● Change the settings for your device and your data connections (if you’re logged in).
Callout item Description 1 When you click an icon or the text next to it, a window opens to the right. The window contains additional status information and, if you’re logged in, commonly-used configurable settings. (See Icons and Text.) 2 Use this area to enter the administrator password and log in. When you’re logged in, you can change settings. (See Logging On as an Administrator.) 3 Clicking one of these buttons displays a window or a menu. (See Home Page Buttons.
● SSID value (field in Advanced settings > Wi-Fi > Network and also in Advanced settings > Router > LAN) Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press the Down Arrow key and then the Enter key. (If you press only the Enter key, a Google search is started, using the information you typed in.) If your Web browser displays an error message, see Cannot Display the Home Page. Logging On as an Administrator You don’t need to log in to access and use the home page.
Virtual Device The right half of the home page contains an image of your device. This is a “virtual device” — it reflects most of the icons and text displayed on the real device. Mini Window If you click the virtual device in the home page, the Mini Window opens — an image of the device in a separate Web browser window.
Similar to the virtual device, the Mini Window reflects most of the icons and text displayed on the real device. To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the Home link.) If you’re logged in, the window has a Connect or Disconnect button, and a Power Off button.
● To change security settings, select Set up my Sierra Wireless™ 4G LTE Tri-Fri Hotspot. Home Page Buttons The home page has several buttons that open a browser window or perform certain actions on the device. The top horizontal part of the home page has several buttons. ● Admin Login — Click this button to log on as administrator. (See Logging On as an Administrator.) ● Admin Setup — Click this button to rerun the device setup, for example, after you’ve reset the software to default settings.
For more information, see Setup Pages. Advanced Settings From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See Device Tab.) ● WAN tab. (See WAN Tab.) ● Wi-Fi tab. (See Wi-Fi Tab.) ● Router tab. (See Router Tab Settings.
● Download the user guide. ● View the important information booklet. This booklet contains regulatory notices, warranty, and other information. Connect/Disconnect Button This button connects or disconnects your device from the 3G or 4G network. Note: This button appears only when you’re logged in. WPS Button This button starts a WPS (Wi-Fi Protected Setup) session. (See Connecting Through WPS.) Note: This button appears only when you’re logged in. Power Off Button This button turns the device off.
Most of these icons are also shown on the physical device and Virtual Device (Virtual Device). When you hold the mouse over an icon, the corresponding icon on the Virtual Device is highlighted. If you click an icon or the text, a window opens with additional information, as shown in the following screenshot: If you’re logged in, the window may also display configurable settings.
Note: A more complete set of configurable settings is available in the Advanced Settings window. (See Advanced Settings.) Signal Information Learn how to determine the signal strength and get detailed 3G/4G status information. Icon Description No signal Very weak signal Excellent signal Click the signal strength icon to display the Signal Quality window. The window displays: ● The active network — the network that is currently being used for your data connection. For example, “3G (EVDO Rev A).
● Tip: Scan for 4G button (available only if 4G is in power save mode — the LCD of the device displays “Power Save Mode. 4G Network not found”). Click this button to search for and attempt to connect to a 4G network. (Whether or not a connection to 4G occurs depends on the WAN Mode setting; see WAN Tab: Setup Panel.) If 4G is in power save mode, you can also scan for 4G from the “Network Status” LCD information screen. (See LCD Information Screens.) See also Improving Signal Strength.
● 3G Only — Connection can be established only to 3G. ● 4G Only — Connection can be established only to 4G or 4G LTE. (If you don’t have 4G or 4G LTE coverage, you can save power by selecting 3G Only.) Note: The following options are not available if 3G Only is selected. ● LTE + WiMAX — When connecting to 4G, connection can be established to either 4G WiMAX or 4G LTE; if both are available, 4G LTE is used (unless the 4G WiMAX signal is significantly better than the 4G LTE signal).
If you do not select this field, you can connect only when you’re inside a Sprint coverage area. Note: If you change the value of this field, the device restarts (after you click Save). ● Allow 3G international access field (if you’re logged in) — allows 3G roaming outside of the United States and Puerto Rico (for example, in Canada). If this field is not displayed, select Allow 3G roaming.
● HEPE — The Horizontal Estimated Position Error reflects accuracy (horizontal/vertical precision). Note: For best results, minimize the number of obstructions between your device and the GPS satellites. ● Timestamp — This indicates the time of the last fix. Configuring the Settings When you’re logged in, the following settings are available: View privacy agreement (link displayed if you haven’t yet accepted the GPS privacy agreement). You cannot enable and use GPS until you accept this agreement.
● — Wi-Fi of the Sierra Wireless 4G LTE Tri-Fi Hotspot has been disabled through the browser interface. (To enable Wi-Fi, change the Disable Wi-Fi setting in the Wi-Fi Users window [see “Connected Users Information”, below].) The icon is on the left side of the home page. Click the icon to display the Wi-Fi Users window. Connected Users Information When you’re logged in, the Wi-Fi Users window shows a table with information on computers currently connected to the device.
Battery Information and Settings The battery icon indicates the state of the battery of the device. The text next to the icon displays additional information, for example, the charging status (% remaining or % complete). If “Charging paused” is displayed, see What Do I Do if the Home Page Displays “Charging paused”? Tip: You can also check the battery icon from the Home page, Mini Window, and device LCD. Icon Description Battery level is critical. Charge the device immediately. (See Charging the Battery.
Standby (Low Power) Mode When the device is in standby (low power) mode, the 3G/4G modem radios, the Wi-Fi radio, and the LCD are off, and the power button is flashing (approximately every 8 seconds). When you’re logged in, you can set how soon the device goes into standby mode when no Wi-Fi users are connected to it (Standby Timer). You can specify different settings for battery power and AC power. (See Device Tab: Basic Panel.
WAN DNS Secondary — This is the address of the Internet system used to translate names (for example, sprint.com) into IP addresses. The secondary DNS is used when there is a problem with the primary DNS. Default Gateway — This is the address of the node on the computer network that the network software uses when an IP address does not match any other routes in the routing table (that is, when an IP packet’s destination address is outside of the local subnet).
Click the microSD icon ( window displays: ) to display the SD Card Information and Settings window. The ● The card status (see the list above) ● Storage capacity of the card, and space available (displayed only if a card is detected) ● A button to safely eject the card (Safe-Eject SD Card; displayed only if a card is detected)) When you’re logged in, you can: ● Enable or disable the microSD card slot. (See Enabling the microSD Card Slot.) ● Set up access to the card.
• Routing hardware settings reset • Device startup failure ● Tip: Wi-Fi user has joined — A sound is played when a Wi-Fi user connects to your network. This is useful, for example, to detect an unwelcome Wi-Fi user if you’re the only one using the device. Enter standby mode — A sound is played when the device enters standby mode. (See “Standby (Low Power) Mode” in Battery Information and Settings.) Wi-Fi user has left — A sound is played when a Wi-Fi user disconnects from your network.
The options and instructions shown in the alert window depend on the alert event. Please read the instructions carefully. They may state, for example, that you have to reconnect to Wi-Fi after an update is installed. Tip: You can view a list of available alerts on the “Alerts” LCD information screen. (See LCD Information Screens.) 3G Activation Required If only 3G coverage is available, you won’t be able to connect to the Internet until 3G activation has been completed. To activate 3G on your device: 1.
Display the GPS Privacy Agreement alert window. (See Alert Information.) 3. Read the agreement, and select I have read the foregoing and hereby agree to .... SD Card Error Learn about recommended steps if you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays “SD Card error.” 1. Remove and reinsert the microSD card. 2. If the card is still not working, try it in the microSD slot of another computer.
5. In the Software Update Available alert window, click Update Options. 6. Read the information in the Software Installation Options window. 7. To install the update, click Download and install now. — or — If you are not in a strong signal area, make a note of the URL displayed in the window and click I’ll get the update later. At a later time, access the URL to download the update to your computer, and then follow the steps in Upgrading Firmware From a File.
● Reconditioned — This field indicates whether your device has been returned for service or repair and reconditioned (if applicable). ● Total Bytes — This is the amount of data transferred over the 3G network during the lifetime of the device. ● MDN (Mobile Directory Number) — This is a 10-digit phone number. ● ESN or MEID (3G). The ESN (Electronic Serial Number) is the unique first-generation serial number assigned to the 3G component of the device.
● Reset the 3G and 4G configuration of the device to default settings (Reset Device to Factory Defaults). (See Resetting the 3G and 4G Configurations to Default Settings.) ● Reset the 3G and 4G configuration of the radios of the device to default settings (Reset Radios to Factory Defaults). (See Resetting the 3G and 4G Radio Configurations to Default Settings.) Tip: You can view some of the above information on the “About...” LCD information screen. (See LCD Information Screens.
2. Click Advanced settings ( ). 3. Click Device > Basic. 4. In the Check for Updates list, click a value. Note: If the Check for Updates list is not available, your device supports the Guaranteed Update feature, which automatically checks for updates, at a pre-determined frequency. This feature requires 4G or 4G LTE coverage. Tip: When updates are available, an alert is shown in the browser interface. (See Alert Information.) Manually Checking for Updates At any time, you can manually check for updates.
4. To install the update, click Download and install now. — or — If you are not in a strong signal area, make a note of the URL displayed in the window and click I’ll get the update later. At a later time, access the URL to download the update to your computer, and then follow the steps in Upgrading Firmware From a File. 5. When the installation is complete, reconnect to Wi-Fi.
Save the file. Note the filename and path. 8. Click the Browse button next to the Update Firmware From File field, and click the firmware file to upload to the device. 9. Click Update. Please wait while the upgrade occurs; this may take several minutes. The device LCD shows the upgrade status. The device will restart (possibly several times). Once the upgrade is complete, the LCD device shows the usual icons and text (for example, the device name). 10.
Device Settings The Advanced settings menu controls many of the device’s settings and can be accessed by clicking Advanced settings in the browser interface home page. Power Settings Login Settings Display Settings Sound Settings Advanced Settings Router Tab Settings Exporting and Importing Settings Device Logs Power Settings Control your device’s battery usage through these settings.
3. Select an option in the Battery or USB Powered section. AC Power Settings You can specify the settings for AC power. ● Short Range — Choose this setting if you have a designated wireless area and you need to minimize the effect of your network on other networks in the vicinity. ● Long Range — This setting allows you to use your wireless devices farther from your Sierra Wireless 4G LTE Tri-Fi Hotspot but increases the possibility of interference with or from nearby wireless networks.
If you enable automatic login: ● Anyone who uses the computer will automatically be logged in to the home page (as long as no one else has already logged in from another computer); entering the administrator password is not required. ● The timeout security feature is disabled — you will never be automatically logged off. To enable automatic login: 1. From the computer that you want to enable automatic login, log in to the home page. 2. In the login area, select the Remember me check box.
Turning the LCD On or Off Turning the LCD off helps prolong the battery life, but you can’t check the LCD for status icons and messages. 1. Log in to the home page. 2. Click Advanced settings > Device > Display. 3. Set the LCD Backlight field to On or Off. Setting the LCD Timeout Use this feature to select the delay time before the LCD automatically turns off. Tip: Alternatively, you can permanently turn the LCD off, in which case it will never become lit and will not display text and icons.
2. Click Advanced settings > Device > Display. 3. Set the Power Button LED field to On or Off. Sound Settings You can enable or disable sounds for various events. Enabling and Disabling Sounds for Specific Events. Low Battery Alert Critical Battery Level Alert You can enable or disable sounds of the device through: ● The mute switch on the device (disables all sounds). (See “Mute Switch” in Other Buttons and Switches.) ● The browser interface (selectively disables sounds).
● Internet Disconnected — A sound is played when you lose the connection to the Internet. ● Wi-Fi User Has Joined — A sound is played when a Wi-Fi user connects to your network. This is useful, for example, to detect an unwelcome Wi-Fi user if you’re the only one using the device. ● Wi-Fi User Has Left — A sound is played when a Wi-Fi user disconnects from your network. ● Last User Has Left — A sound is played when the last Wi-Fi user disconnects from your network.
Note: System alerts include several types of events, for example: • Critical battery • Critical temperature • Software update available • Routing hardware settings reset • Device startup failure Advanced Settings Learn about advanced configuration of the device and the browser interface. From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See Device Tab.
Device Tab: Basic Panel Use the Basic panel of the Device tab to access and configure general options for the device. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > Basic. From this window, you can view or adjust these settings, or perform the following actions: ● Admin Password — This is the password used to login as administrator. (See Changing the Administrator Password.
2. Click Advanced settings ( ). 3. Click Device > Display. From this window, you can view or adjust these settings: ● Power Button LED — You can enable the power button light on the device. (See Enabling and Disabling the Power Button LED.) ● LCD Backlight — You can turn the LCD on or off. (See Turning the LCD On or Off.) ● Turn Backlight Off — This setting specifies how soon the LCD goes dormant. (See Setting the LCD Timeout.) ● Backlight Settings — You can adjust the brightness of the LCD.
Device Tab: Sounds Panel From the Sounds panel of the Device tab, you can enable or disable sounds for specific types of events. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > Sounds. 4. Next to each of the event types, select Enable or Disable. Sounds for the following events can be individually enabled or disabled: ● Low Battery — A sound is played when the battery is low. This is useful as a reminder to charge the device.
Device Tab: About Panel View information about your device. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > About. Note: 4G and 4G LTE information is not available if WAN Mode is “3G Only.” (WAN Mode is in Advanced settings > WAN > Setup.) The following information is displayed: ● Model Number — This is the manufacturer’s model of your device. ● Network Operator — This field shows the carrier that your device was activated with.
The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device. ● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service. ● PRI Version — This is the PRI version of the 3G component of the device.
1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > Log. From this window, you can: ● Enable logging of system events. (See “Enabling and Disabling Logging of System Events” in System Events.) ● Export logs. (See “Exporting System Events” in System Events and “Exporting the Connection History” in Connection History.) ● Clear logs. (See “Clearing the System Events Log” in System Events and “Clearing the Connection History” in Connection History.
● Active Network — This is the network that is currently being used for your data connection: 3G, 4G, 4G LTE, or none. ● Network Operator — This field shows the carrier that your device was activated with. ● Session Duration — The session duration indicates how long you’ve been connected to the network. ● Session Total Data — This indicates the amount of data transferred over the lifetime of the device (by network type) and in the current session.
● Failover Wait-time — This setting specifies how long the device should wait, after it loses the connection with the preferred network, before it attempts to connect to the other network (not available if WAN Mode is “3G Only” or “4G Only”).
● Connection Status — This field reflects the status of the 3G connection: connected, not connected, or dormant. Dormant means a connection is established, but no data is being transferred. ● Service Type — This is the network that is currently being used for your data connection (1xRTT, EVDO, or EVDO Rev. A). ● Coverage Type — This is a list of the types of 3G networks that are available. The RSSI and Ec/Io for each type are shown. RSSI reflects the signal strength of the network.
1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click WAN > 4G. Note: 4G information is not available if WAN Mode is “3G Only or 4G Mode is “LTE Only.” (WAN Mode and 4G Mode are in Advanced settings > WAN > Setup.) From this window, you can view this 4G information, or perform the following actions: ● Connection Status — This field reflects whether you are connected to 4G. ● Service Type — This field reflects the 4G service type: 4G, 4G Off, power save mode, or no service.
Scan for Private Network In some cases, a private network may be available in your location. Such a network may be provided, for example, on a college or university campus (to extend access to campus network resources) or in a large building complex (to improve network service). To access a private network: 1. Make sure you’re logged in to the home page. 2. Make sure that, in Advanced settings > WAN > Setup: 4G Preferred or 4G Only is selected, and LTE + WiMAX or WiMAX only is selected. 3.
the 4G LTE network. RSRQ is the ratio between the RSRP and the Received Signal Strength Indicator (RSSI). ● PLMN ID — This information identifies the Public Land Mobile Network that is currently serving the Sierra Wireless 4G LTE Tri-Fi Hotspot. ● IMSI — The International Mobile Station Identity (IMSI) uniquely identifies a wireless device within the service provider’s network. The IMSI is also known as MSID by some service providers.
● Mapping Service — This determines the mapping service (for example, Google Maps or MapQuest) that displays the GPS results (in a separate browser window). ● Performance Value — This specifies the amount of time the device should wait for a satellite to be discovered. ● Automatic — The device automatically determines the most appropriate setting to use. Manual — In the input field, enter the number of seconds the device should wait for a satellite to be discovered.
From this window, you can view or adjust these settings, or perform the following actions: ● Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device. Never — Select this value if you want to make sure the device is always broadcasting Wi-Fi signals. Always — Select this value if you always want to use the device in tethered mode and you want to make sure the device is never broadcasting any Wi-Fi signals. With this option, WPS won’t be available. (See Connecting Through WPS.
● Wi-Fi Channel — This is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. ● RTS Threshold — This setting specifies the smallest packet size, in bytes, for which RTS/CTS (Request to Send/Clear to Send) handshaking is used. The recommended value is 2347. Change this value only if you’re experiencing inconsistent data flow.
● Password Reminder — This feature displays the Wi-Fi password on the LCD of the device. (See “Wi Fi Password Reminder” in Wi-Fi Password.) ● Basic Rate — This setting determines the type of wireless devices that can connect to your network. If you’re certain that all of the Wi-Fi devices used with your device support 802.11g, then select 802.11g only (this ensures faster Wi-Fi speeds); otherwise, select 802.11b/g/n compatibility or 802.11b/g compatibility. If you change this value to 802.
● Display a list of computers that are currently connected through Wi-Fi (List of connected devices). (See Displaying a List of Currently Connected Computers.) Router Tab Settings From the Router tab you can enable or disable various features, as well as configure their settings.
3. Click Router. 4. Depending on the settings you want to configure, click one of the panels: Basic. (See Basic Panel: General.) LAN. (See LAN Panel: General.) Port Forward — Port forwarding lets you forward incoming traffic to specific ports and devices (per their local IP address) on your network. (See Port Forward Panel: General.) Port Trigger — You can set the device to monitor outgoing data on specific port numbers (trigger ports). (See Port Trigger Panel: General.
● UPnP (universal plug and play). (See Basic Panel: UPnP (Universal Plug and Play).) ● SPI (stateful packet inspection). (See Basic Panel: SPI (Stateful Packet Inspection).) ● Router Settings Reset. (See Resetting the Software to Default Settings: Using the Browser Interface.) Basic Panel: UPnP (Universal Plug and Play) UPnP provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. (For more information, see upnp.org.
From this window, you can view or adjust these settings, or perform the following actions: ● Router IP Address — This is the routing hardware’s IP address on the LAN. ● Subnet Mask — This is the routing hardware’s internal LAN subnet mask. ● Hostname — This is, in essence, a name you’re giving the device. (See Host Name (Device Name).
Manual — The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields. Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network. If DNS Relay is disabled, the routing hardware rejects DNS requests targeting the internal DNS proxy. ● Manual DNS Server #1 and #2 — These are the static IP addresses to use for the DNS servers (if DNS Mode is Manual); available only if DNS Mode is Manual.
Enabling DHCP 1. Log in to the home page. 2. Click Advanced settings > Router > LAN. 3. Next to DHCP Server, select Enable. Configuring DHCP To configure DHCP settings, DHCP must be enabled (Advanced settings > Router > LAN > DHCP Server).
reservation.” You might want to do this with, for example, a Web server, FTP server, or media server. Viewing the Static IP Assignment List 1. Log in to the home page. 2. Click Advanced settings > Router > LAN. 3. Make sure DHCP is enabled (DHCP Server). 4. Click DHCP Static IP Assignment List. Assigning an IP Address Based on a MAC Address 1. Follow the above steps to display the DHCP Static IP Assignment List window. 2. In the Hostname field, enter a meaningful description of the device. 3.
1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Router > LAN. 4. Set DNS Mode to one of the following: Auto — The DNS server specified by Sprint is used. DNS Relay is enabled by default. Manual — The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields. Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network.
● Remove an application from the port forwarding list. (See Port Forward Panel: Disabling Port Forwarding for an Application.) Port Forward Panel: Enabling Port Forwarding Before you can use or configure Port Forwarding, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to Port Forwarding, select Enable. 4. Click Save. Port Forward Panel: Enabling Port Forwarding for an Application You can enable port forwarding for certain application types. 1.
1. Make sure you’ve enabled port forwarding. (See Port Forward Panel: Enabling Port Forwarding.) 2. Click Advanced settings > Router > Port Forward. 3. To keep the application in the list (in case you want to re-enable port forwarding later on), clear the Enable check box. — or — To remove the application from the list: Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears. Click Delete.
Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports After you’ve enabled port triggering, you can enable it for specified protocols and ports. 1. Make sure you've enabled port triggering. (See Port Trigger Panel: Enabling Port Triggering.) 2. Click Advanced settings > Router > Port Trigger. 3. In the last row of the table, in the first Protocol list, click the protocol(s) used by the application for outgoing traffic (to the Internet, sent through the trigger ports). 4.
— or — To remove the entry from the list: Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears. Click Delete. DMZ Panel: General You can select one computer to receive all unsolicited incoming connections. The IP address of the DMZ (“demilitarized zone”) is the default recipient of incoming packets (from the Internet) that are not handled by port forwarding rules, port triggering rules, or NAT’d connections: 1.
3. Specify the computer that you want exposed to the Internet: in the Destination IP Address field, enter the IP address of the computer. (If you don’t know how to find the IP address, see Finding the IP Address.) 4. In the Source IP Address section, specify what incoming traffic (not handled by port forwarding, port triggering, or NAT) to forward to this computer. To forward all incoming traffic, click Any. — or — To forward incoming traffic from certain IP addresses: Click Restriction.
● Through the software. (See Resetting the Software to Default Settings: Using the Browser Interface.) ● Through the reset button on the device. (See Resetting the Software to Default Settings: Using the Reset Button.) Resetting the Software to Default Settings: Using the Reset Button You can reset the software to default settings from the device itself, without having to use the browser interface. 1. Using slight finger pressure, slide the battery compartment cover towards you to remove it. 2.
4. Replace the battery compartment cover. 5. Check the device LCD. If it displays “Reset to factory defaults? Press press the power button to accept,” on the device. 6. Follow the instructions on the device LCD. Resetting the Software to Default Settings: Using the Browser Interface It’s easy to reset the software to default settings through the browser interface. WARNING: If you reset the software to default settings: • You must go through the device setup, as if you've just purchased the device.
Importing Settings Exporting Settings Settings include configuration information for the device, network, and browser interface. You can, for example, save the current configuration, then make some changes and test them. You can then use the Import button to restore (load) the saved configuration. To export the settings to a text file: 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3. Click Export. Importing Settings This feature lets you restore a saved configuration. 1.
Enabling and Disabling Logging of Connects and Disconnects 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. In the Connect/Disconnect section, select Enable or Disable. 4. Click Save. Exporting the Connection History 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. Make sure Connect/Disconnect is set to Enable. 4. Click Export. Clearing the Connection History 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3.
● Critical temperature ● Routing hardware settings reset ● Firmware update Enabling and Disabling Logging of System Events 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. In the Verbose System Event Logging section, select Enable or Disable. 4. Click Save. Note: Certain events are always logged. (See System Events.) Exporting System Events 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. Make sure Verbose System Event Logging is set to Enable. 4.
NTP — The device’s clock is synchronized to a Network Time Protocol server on the Internet; not as accurate as when using the 3G setting, but doesn’t require 3G coverage. Use this setting if you have 4G or 4G LTE but no 3G coverage.
Configuring the Wi-Fi Network Learn how to configure the Wi-Fi network, including its security and range. SSID (Wi-Fi Network Name) Wi-Fi Security Host Name (Device Name) Setting the Maximum Number of Wi-Fi Users Wi-Fi Channel Disabling Wi-Fi When Connected Through USB You can configure basic settings of the Wi-Fi network through the setup pages. To display the setup pages: 1. Make sure you’re logged in to the home page. 2. Click Admin Setup ( ).
SSID (Wi-Fi Network Name) The SSID identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. It appears on your device’s LCD screen; if more than one Sierra Wireless 4G LTE Tri-Fi Hotspot is available, you can use this name to tell the devices apart. You can display the home page by typing the SSID in your Web browser (if Link SSID and Hostname is selected. (See Linking the SSID and the Host Name.) You should make the SSID unique and change it on a regular basis for optimal security.
2. Click Advanced settings ( ). 3. Click Wi-Fi > Network or Router > LAN. 4. Select the Link SSID and Hostname check box. The SSID field gets the value of Hostname and becomes unavailable (grayed out). 5. Click Save. The device resets, after which you must reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi? Wi-Fi Security Learn about the various Wi-Fi security options available to you. By default, Wi-Fi security is enabled for your device and the Wi-Fi network.
devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP. WEP 64 Bit - Open — This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication.
● Use both uppercase and lowercase letters To change the Wi-Fi password: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. In the Wi-Fi Password field, type the password; the maximum length depends on the Wi-Fi security type that you’ve selected. None — No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.
Enabling the Wi-Fi Password Reminder 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. In the Password Reminder section, select On. 4. Click Save. Allowing or Denying Computers Access to the Network MAC (Media Access Control) filtering can prevent unauthorized wireless devices from connecting to your network. The MAC filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the Wi-Fi, 3G, and 4G networks.
5. Repeat step 4 for each computer for which you want to allow access. Specifying Computers That Are Not Allowed to Access the Network 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > MAC Filter. 3. In the MAC Filter Mode list, click Block all in list. 4. Determine and block an undesired user of your network. Click the List of connected devices link. If you see a device you don’t recognize, you can compare its MAC address to the MAC address of each of the devices on your network.
Click Advanced settings > Wi-Fi > Mac Filter, and click List of connected devices. A row displays the icon if the user is logged in as administrator. Host Name (Device Name) The host name is, in essence, a name you’re giving the device. The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart. (See Linking the SSID and the Host Name.) This name is also used when you type a command to access the: ● Home page.
Click Advanced settings > Wi-Fi > Network, and click a value in the Max Number of Users list. Wi-Fi Channel The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. To use a different Wi-Fi channel: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Network. 3.
Configuring 3G, 4G, and 4G LTE Learn about configuring network settings and also resetting the configurations to default settings. Viewing 3G Activation Information Resetting the 3G and 4G Configurations to Default Settings. Resetting the 3G and 4G Radio Configurations to Default Settings See also: ● WAN Tab: 3G Panel ● WAN Tab: 4G Panel ● WAN Tab: 4G LTE Panel Viewing 3G Activation Information You can check whether 3G is activated and view related information. 1. Log in to the home page. 2.
latter starts automatically.) • Any changes you’ve made to the settings are lost. 1. Log in to the home page. 2. Click Advanced settings > Device > About. 3. Click Reset Device to Factory Defaults. 4. When prompted, enter the SPC (Service Programming Code). (If you don’t know your SPC, contact Sprint.) To be able to establish a data connection after you’ve reset the device to factory defaults, you must first: 1. Go through the device setup. (See Device Setup.) 2.
Location Services and Settings This section describes how to use and configure location-based navigation. Sprint Location Services GPS Settings Sprint Location Services Your device offers location-based navigation to help you figure out where you are and get you where you’re going.
Note: If Enable GPS is not available, you must accept the GPS privacy agreement. (See GPS Privacy Agreement.) 3. If the GPS privacy agreement opens, you must read and accept it. Displaying Your Location Information You can easily display your location information. 1. Make sure you’re logged in to the home page. 2. Make sure GPS is enabled. 3. For best results, minimize the number of obstructions between your device and the GPS satellites. 4. Click the GPS icon on the left side of the home page. 5.
3. Click one of these icons to search for items of interest, as shown in the following table: Icon Click to search for: Text (search string) that you enter. Electronics-related businesses Restaurants Local hotels Local banks (ATM machines) Local gas stations Local coffee shops The results of the search are displayed in a new browser window or tab. Note: If a window displays “GPS Fix in Progress,” please wait while your device obtains a GPS location fix.
The location fix can be done: ● Once (“one-time”), or ● Periodically (“continuous”) — used, for example, for turn-by-turn (TBT) navigation applications. To set the GPS mode: 1. Make sure you’re logged in to the home page. 2. Click Advanced settings > WAN > GPS. 3. Select the Enable GPS check box if it is not selected. 4. Select one of the following: Tip: One-time — A single fix is used. Use this option if you’ll be using your device at the same location.
Changing Your Mapping Service You can change the mapping service (for example, Google Maps or MapQuest) that displays the GPS results (in a separate browser window). 1. Make sure you’re logged in to the home page. 2. Click the GPS icon on the left side of the home page. 3. Click a service in the Mapping service list in the GPS Information and Settings window.
Using the microSD Card Slot Your device is equipped with a microSD (Secure Digital) memory card slot that allows you to store and share images, videos, music, and documents. A microSD memory card (not included) is required. The device supports microSD cards up to 32 GB. Note: Using microSD cards larger than 32 GB can cause data loss and damage your device. Before Using the microSD Card Slot Inserting a microSD Card Removing a microSD Card Accessing the microSD Card.
Click Advanced settings > Device > microSD Card and set the SD-Card Slot field to Enable. Enabling DLNA Media Server Your Sierra Wireless 4G LTE Tri-Fi Hotspot can serve as a Digital Media Server (DMS), providing content to networked digital media players (DMP) and digital media renderers (DMR). You can, for example, play audio or movie files (stored on the microSD card inserted in your hotspot) on a computer, tablet, mobile phone, or TV that supports DLNA.
3. If you’ve selected Administrator + Guest: Optionally, change the Set Guest Username and Set Guest Password fields (up to 20 characters each with spaces allowed). Give the guest username and password to people whom you want to allow access to the card. microSD Shared Folder Name You can optionally change the name of the folder that the microSD card shows up as (in the file browser program); the default folder name is “shared.” 1. Make sure you’re logged in to the home page. 2.
3. Check the status of the microSD card. (See microSD Card Information and Settings.) Removing a microSD Card Before removing your device’s microSD card, use the Safe-Eject SD Card button. 1. Make sure you and other users have completed any file transfers. 2. In the microSD Card Information and Settings window, click Safe-Eject SD Card and wait until a message is displayed, stating it is safe to remove the card. (See microSD Card Information and Settings.) 3.
Note: In the information that follows, is the value of the Hostname field (in Advanced settings > Wi-Fi > Network and also in Advanced settings > Router > LAN). Windows 1. In Windows Explorer or Internet Explorer, type one of the following: \\SprintHotspot\ \\\ (field in Advanced settings > Router > LAN) For example, \\192.168.0.
Other operating systems Please see the user documentation for your operating system or computer. If security has been enabled for the microSD card, you will be prompted to enter the username and password for the microSD card. (See Setting Up Access to the microSD Card.
Frequently Asked Questions Find out answers to questions you may have.
Tip: Alternatively, you can use WPS to connect a device to the Sierra Wireless 4G LTE Tri-Fi Hotspot, if your device supports WPS. (See Connecting Through WPS.) To connect to Wi-Fi: 1. Do one of the following, depending on your operating system. Windows 7: Right-click the icon in the system tray. Windows Vista: Click Control Panel > Network and Internet > Network and Sharing Center > Connect to a network.
Note: If you’ve forgotten both the Wi-Fi password and the administrator (login) password, then you must reset the software to default settings. (See Resetting the Software to Default Settings: General.) What Do I Do if I Forget the Administrator Password? Here’s what to do if you forgot the Administrator Password. 1. Reset the software to default settings. (See Resetting the Software to Default Settings: General.) 2.
If the Connection is “Always On,” Am I Always Being Billed? No; the connection to the network goes dormant after a period of inactivity, but the connection can be re-established faster than having to reconnect. Billing occurs only when data is passed across the network.
What is GPS? GPS stands for Global Positioning System, which is a system that uses a series of 24 geosynchronous satellites to provide location data. GPS satellites transmit signals to equipment on the ground. GPS receivers passively receive satellite signals, but do not transmit. What is Enhanced Local Search? Enhanced Local Search is a quick, easy method to run, via the browser interface, local search queries to find locations and directions to locations and businesses.
(If you don't know how to access the Device Manager, see http://sierrawireless.custhelp.com/app/answers/detail/a_id/698.) 4. Configure your GPS application to use the same COM port. For help, see the documentation of the GPS application. Questions About WPS Find answers to common questions about WPS.
How Do I Access My Corporate Network Through a VPN? The answer to this question depends on whether you’re using Sprint Data LinkSM. Using Sprint Data Link Sprint Data Link is a network feature that allows you to directly connect to your corporate VPN. With Data Link, you and your mobile workforce can maintain a secure, seamless VPN connection between your enterprise network and the advanced Sprint Mobile Broadband Network.
Tips This section provides information on getting the most out of your device and your network connection. Extending Battery Life Device Location Improving Signal Strength Improving 3G Network Service Improving Wi-Fi Performance Security Tips Finding the MAC Address Finding the IP Address Extending Battery Life There are several ways you can extend the battery life. ● When you’re not using the device, turn it off, or end the 3G/4G connection. (Click Disconnect on the home page or in the Mini Window.
● Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max Number of Users). ● If you have 3G but not 4G or 4G LTE coverage, set WAN Mode to “3G Only” (Advanced settings > WAN > Setup > WAN Mode). ● Set Wi-Fi > Network > Wi-Fi Power Save Mode to “On.” (If your computer tends to lose the Wi-Fi connection and stops responding, set this field to “Off.”) ● If GPS is enabled and you’re using your device from the same location, set GPS Mode to “One-time.” (See Setting the GPS Mode.
● If you cannot obtain service, contact Sprint — a network or account problem may be preventing you from obtaining service. ● Consider purchasing the desktop cradle for the Sierra Wireless 4G LTE Tri-Fi Hotspot from the Sprint Store at sprint.com or from the Sierra Wireless online store at sierrawireless.com/eStore. Improving 3G Network Service To improve your network service, periodically check for PRL and profile updates.
Click Hardware. Click Device Manager. 2. Double-click Network adapters. 3. Double-click the Wi-Fi client network adapter of your computer — for example, “Intel(R) WiFi Link 5100 AGN” in the screenshot below. 4. If the Wi-Fi client network adapter is by Intel, click Advanced and, in the Property list, click Power Management and move the slider all the way to the right (to Highest). Click OK.
● Change the Wi-Fi network name (SSID) and Wi-Fi password on a regular basis. (See SSID (Wi-Fi Network Name) and Wi-Fi Password.) ● Disable SSID Broadcast. (See Wi-Fi Tab: Network Panel.) ● Use the highest level of Wi-Fi security that your devices support. (See Wi-Fi Security.) ● Change the login password. (See Changing the Administrator Password.) ● Use MAC filtering to specify computers that are or aren’t allowed to connect to the network. (See Wi-Fi Tab: MAC Filter Panel.
4. Select Advanced. 5. Select Ethernet. The Ethernet ID is listed. This is the same as the MAC address. Linux Please see the user documentation of the Linux distribution. Other operating systems Please see the user documentation for your operating system or computer. Finding the IP Address You’ll need to know the IP address of a device when configuring certain features.
Troubleshooting Learn about various troubleshooting tips, and what to do when a specific message is displayed.
● The knowledge base at the Sierra Wireless website (www.sierrawireless.com/support/customer_help.aspx) may also be useful. Connection Errors If any of the following 4G LTE connection errors are displayed on the LCD, on the Mini Window, or on the Virtual Device, contact Sprint and provide them with the name and number of the error.
98 Message type not compatible with the protocol state 99 Information element non-existent or not implemented 100 Conditional IE error 101 Message not compatible with the protocol state 111 Protocol error, unspecified 133 Error unknown 138 Lower layer failure 150 T3410 timeout 151 T3420 timeout 153 T3418 timeout 256 NAS EMM not registered 257 Service loss Other value Protocol error, unspecified LCD Is Dark The following table describes situations that can cause the LCD to be dark (
● You are outside a 4G, 4G LTE, or 3G coverage area. ● Your device’s internal antenna is pointing in the wrong direction. ● You are in or near a structure that is blocking the signal. ● You are near a device that is causing radio signal interference. ● A network or account problem is preventing you from obtaining service. See also Improving Signal Strength. Messages Displayed on the Device LCD Use this section to look up a specific message displayed on the LCD and find out what steps to take.
Connection Error If the device LCD displays “Connection Error”, go through the following steps. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click WAN > Setup > Update 3G Profile. 4. If an error message and number are displayed on the LCD after the update: Note the information. Check the table in Connection Errors. Contact Sprint. Device Activation Required See “Activating Your Device Through the “3G Activation Required” Alert” in Activating Your Device.
● The maximum number of Wi-Fi users has not been reached. (To determine the number of connected Wi-Fi users and set the maximum, see Wi-Fi Users Information and Settings.) ● You’re connecting to the correct Wi-Fi network (SSID), and you’re using the correct WiFi password. If the Wi-Fi Password Reminder feature is enabled, you can use it to display the SSID and Wi-Fi password on the device LCD. (See “Wi-Fi Password Reminder” in Wi-Fi Password.
WPS Not Available. MAC Filter list empty WPS PIN Chksum Error WPS PIN Mismatch. The PIN used did not match the PIN of the device WPS Timeout. The WPS session was terminated. Press WPS button to try again WPS Multiple Sessions Error WPS Failed. WPS could not add the device to the network If the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays this message, the device you are trying to connect may not be WPS-enabled.
1. Click Advanced settings ( ). 2. Click Wi-Fi > Network. 3. Set Disable Wi-Fi to Never. 4. Click Save. 5. Retry the WPS process. WPS Not Available. WEP or WPA security not allowed If the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays this message, go through the following steps. 1. Click Advanced settings ( ). 2. Click Wi-Fi > Security. 3. Select either a WPA2 Personal option (including WPA/WPA2 Personal) or (not recommended) no security. 4. Click Save. 5. Retry the WPS process.
WPS PIN Chksum Error This message may occur when the PIN that you’ve entered (after having selected Use PIN method) is incorrect. Make sure you have the correct PIN for the device you’re adding to the network. WPS PIN Mismatch. The PIN used did not match the PIN of the device This message may occur when the PIN that you’ve entered (after having selected Use PIN method) is incorrect. Make sure you have the correct PIN for the device you’re adding to the network. WPS Timeout. The WPS session was terminated.
Cannot Display the Home Page Your Web browser may display an error message when you try to display the home page. The error message depends on your Web browser. ● “Could not connect to remote server” (Opera) ● “Internet Explorer cannot display the webpage” (Internet Explorer) ● “Oops! This link appears to be broken” (Google Chrome) ● “Safari can’t open the page” (Safari) ● “The connection has timed out” (FireFox) Check the following: ● The device is turned on.
● If DHCP is enabled on the device, make sure DHCP is enabled on your computer. (See LAN Panel: DHCP.) ● Check your Web browser settings. ● Open the Control Panel in Windows. Double-click Internet Options. From the Security tab, restore the default settings. From the Connections tab, select Never dial a connection. From the Advanced tab, restore the default settings. Close and reopen your Web browser.
● Check with Sprint — a network or account problem may be preventing your device from obtaining service. The Device Seems to Have Stopped Charging If the “About...” LCD information screen shows “chrg paused” or the text after the battery icon (on the home page) includes “Charging paused,” see What Do I Do if the Home Page Displays “Charging paused”? (For more information on the LCD information screens, see LCD Information Screens.
Technical Specifications This section lists the electrical, radio frequency, and other parameters of the device for those who require technical information. LED Operation Radio Frequency and Electrical Specifications Software Specifications Environmental Specifications Mechanical Specifications LED Operation See Using the Power Button to Determine the Device State. Radio Frequency and Electrical Specifications This section lists the radio frequency and electrical parameters of the device.
WiMAX: 2495 to 2690 MHz GPS: 1575.42 MHz Software Specifications This section lists the specifications that the device supports. Item Description CDMA (3G) specification IS-2000 Release 0 Data service IS-707A LTE (4G) specification 3GPP Release 9 WiMAX (4G) specification IEEE 802.16e-2005 Wi-Fi specification IEEE 802.11b IEEE 802.11g IEEE 802.
VPN Pass-through of the following VPN types: PPTP IPSec Tunneling of multiple VPN sessions simultaneously is supported. Environmental Specifications This section describes the environmental conditions that the device can be used in. Item Description Operating temperature 32 to 95°F Storage temperature -4 to +140°F Humidity 90% at +140°F Drop 1.5 m (approx. 59") on granite Mechanical Specifications This section describes the dimensions and physical features of your device.
Safety Information Read important safety information about your device. Important Notice Safety and Hazards Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Proper Battery Use and Disposal Follow these guidelines to ensure safe and responsible battery use. ● Do not open, disassemble, puncture, crush, bend, or shred. ● Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use the battery only in the Sierra Wireless 4G LTE Tri-Fi Hotspot. ● If using with a charger, use only the AC charger supplied with the device. ● Do not short circuit the battery.
Regulatory Notices This section contains regulatory information for your device. The design of the Sierra Wireless 4G LTE Tri-Fi Hotspot complies with U.S. Federal Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile devices, which in turn are consistent with the following safety standards previously set by U.S. and international standards bodies: ● ANSI / IEEE C95.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. CAUTION: Any changes or modifications not expressly approved by Sierra Wireless could void the user’s authority to operate the equipment. This device complies with Parts 15, 24, and 27 of the FCC Rules.
Legal This section contains important license and legal information. Patents Licenses Trademarks Copyright Limitation of Liability Additional Information and Updates Patents This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group.
SSH2 License UUID License Zlib License GNU General Public License Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The licenses for most software are designed to take away your freedom to share and change it.
making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone's free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.
These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License.
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To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the "copyright" line and a pointer to where the full notice is found.
iPerf License Copyright (c) 1999-2007, The Board of Trustees of the University of Illinois All Rights Reserved. Iperf performance test Mark Gates Ajay Tirumala Jim Ferguson Jon Dugan Feng Qin Kevin Gibbs John Estabrook National Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE CONTIBUTORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. miniupnpd License Copyright (c) 2006-2008, Thomas BERNARD All rights reserved.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)” 4.
This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed.
The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. I.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] PPPD License Copyright (c) 1984-2000 Carnegie Mellon University. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission. 3. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by Paul Mackerras ”.
3. The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission. 4. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by Paul Mackerras ”.
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. UUID License Copyright (c) 2004-2008 Ralf S. Engelschall Copyright (c) 2004-2008 The OSSP Project This file is part of OSSP uuid, a library for the generation of UUIDs which can found at http://www.ossp.
Mark Adler Trademarks SPRINT and the logo are trademarks of Sprint. Sierra Wireless, the Sierra Wireless logo, TRU-Locate, and the red wave design are trademarks of Sierra Wireless. Windows® is a registered trademark of Microsoft Corporation. Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Wi-Fi, WPA, and WPA2 are registered marks of the Wi-Fi Alliance.
Index 3G 3G panel of the WAN tab, 83 Activation failed, 149 Activation information, viewing, 120 Activation Wizard, 19 Cannot connect, 156 Configuration, resetting to default settings, 120 Data transmission rates, 23 Firmware version, 64, 80 Lifetime data, 82 Mobile Broadband Information window, 51 network service, improving, 142 Overview, 23 PRI version, 64, 80 PRL version, 64, 80, 84 PRL, update, 83 Profile, update, 83 Radio configuration, resetting to default settings, 121 Roaming Information window, 52
Status, 50 4G LTE 4G LTE panel of the WAN tab, 86 Cannot connect, 156 Channel list, 83 Connection status, 86 Data transmission rates, 23 Driver version, 64, 80 Firmware version, 64, 80 MAC address, 64, 80 Service type, 86 4G LTE panel of the WAN tab, 86 4G Mode, 82 4G Only (WAN Mode), 52, 82 4G panel of the WAN tab, 84 4G Preferred (WAN Mode), 51, 82 4G WiMAX Firmware version, 64, 80 MAC address, 64, 80 Service type, 85 802.11 standards supported, 159 802.11b/g compatibility, 91 802.
3G Activation Required alert, 18, 61 Activation Wizard, 19 Date of original activation, 120 Device Activation Required message, 150 Failed, 149 Active IP Addresses, 83 Active network, 50, 82 Admin Login area of the home page, 43 Admin password. See Administrator password Admin Setup button, 46 Administrator.
Application updates, 65 ATM machines, searching for, 124 Auto (DNS Mode), 95, 99 Automatic (Accuracy) - GPS, 88, 126 Automatic (Performance Value) - GPS, 88, 126 Automatically checking for updates, 65 Automatically log in Enabling, 71 List of computers configured, 71 Auto-reconnect to network, 52 Baby monitors, 141 Backlight (LCD on the device), adjusting, 72 Backup battery, message about, on Mac OS X, 39 Band (frequency band number for 4G LTE), 87 Banks, searching for, 124 Base Station ID (BSID), 85 Base s
Box contents, 11 Brightness of LCD, 72 Broadcast the SSID (Wi-Fi network name), 89 Browser interface.
Alert, 78 Cannot connect, 156 Launching a connection, 33 Playing a sound, 73 Sharing your connection, 34 Connect/Disconnect (logging), 108 Connected How to tell you’re connected to 3G/4G, 133 Playing a sound, 59 Wi-Fi users information, 54 Connected computers, displaying a list of, 117 Connected users information, 55 Connecting the device to your computer USB, 38 Wi-Fi, 133 ”Connecting to 3G/4G” message, 149 Connection 3G network service, improving, 142 Ending, 34 History log, 107 Information, displaying, 5
Could not connect to remote server, 155 Coverage maps, 20 Coverage Type (3G), 84 Coverage type(s) available, 50, 84 Critical battery level, 56 Critical battery level alert, 74 CTS/RTS handshaking, 90 Current location, viewing in a Web browser, 123 Current, electrical (specifications), 158 Currently connected computers, displaying a list of, 117 Customer Service, contacting, 20 Dark LCD, 148 Data connection Ending, 34 Launching, 33 Loss, unexpected (log event), 108 Sharing, 34 Data Link, Sprint, 139 Data Rec
Turning off, 45 Device Activation Required message, 150 Device driver, installing Mac, 39 TRU-Install (automatic driver installation), enabling or disabling, 39 Windows, 39 Device name (host name) Changing, 118 Input rules, 118 Linking to SSID, 112 Device tab About panel, 79 Basic panel, 76 Display panel, 76 Log panel, 80 microSD card panel, 77 Sounds panel, 78 DHCP Clients, maximum number of, 97 Description, 96 Enabling, 97 Lease time, 97 Start and end address, 97 Static IP Assignment List, 97 DHCP IP Addr
DMZ panel of the Router tab, 103 Enabling, 103 DMZ panel of the Router tab, 103 DNS Mode, 95, 98 DNS of the WAN, 57 DNS Relay, 96 Dormant, 84 Download speeds, 23 Drawing of hardware, 10 DRC Cover, 84 DRC Value, 84 Driver version 4G LTE component, 64, 80 Driver, installing Mac, 39 TRU-Install (automatic driver installation), enabling or disabling, 39 Windows, 39 Drop specification, 160 Duration for full charge, 158 Duration, session, 57, 82 Dynamic Host Control Protocol.
System event log, 109 Failover Wait-time, 83 Failover, Primary WAN (log event), 108 FAQ (Frequently Asked Questions), 133 FAX, 159 FCC (regulatory) notices, 163 FCC ID, 163 Feedback button, 47 Firefox browser, 12 Firewall software, 155 Firmware version 3G component, 64, 80 4G component, 64, 80 4G LTE component, 64, 80 Routing hardware, 63, 79 Wi-Fi, 63, 79 Firmware, upgrading from a file, 67 Fix rate, 88, 125 Fix, GPS Fix rate, 88 Get fix now, 54, 87 GPS Fix Not Available, 157 Type of fix (GPS mode), 54, 87
Accuracy, 126 Availability, 137 Enabling, 122 Enhanced Local Search, 137 FAQ, 136 Fix rate, 125 GPS Fix Not Available, 157 GPS Information and Settings window, 53 GPS panel of the WAN tab, 87 Limitations, 137 Location information, displaying, 123 Location, current, viewing in a Web browser, 123 Mapping service, 54, 88, 126 Mode, 54, 87, 124 Not working or doesn’t seem to be available, 157 Overview, 137 Performance, 126 Requirements, 122 Status icon, 53 Streaming data, 137 GPS Fix in Progress message, 124 GP
Cannot display, 155 Description, 41 Displaying, 42 Icons and text, 48 Logging in, 43 Virtual device, 44 Horizontal Estimated Position Error (HEPE), 54 Host name Changing, 118 Input rules, 118 Linking to SSID, 112 Hotels, searching for, 124 Humidity specification, 160 Icons Home page, 48 LCD, 31 IMEI, 61 Import (router settings), 107 Important information booklet, 48 Important notice, 161 Importing device settings, 107 IMSI (International Mobile Station Identity), 84, 87 Information about your device, 63, 79
Assigning, 98 DHCP Range, 95 DMZ computer, 104 Finding for a device, 145 Port forwarding, 100 Removing, 98 Routing hardware, 95 WWAN, of the device, 57 ipconfig command, 145 ipconfig/all command, 144 iPerf License, 172 Knowledge base, 147 LAN panel of the Router tab, 94 Last checked (update server), 76 Last Error Code, 87 Last User Has Left (playing a sound), 60, 74, 78 Launch Activation Wizard, 19 LBS (Location Based Services).
Connection history, 107 System events, 108 Log panel of the Device tab, 80 Logging in Automatically, 70 Steps to log in, 43 Login address used for 4G service (Realm), 85 Login password Changing, 70 Default value, 14 Forgotten; what do I do?, 135 Long Range (Wi-Fi) AC powered, 56, 70 Battery or USB powered, 56, 89 Low Battery (playing a sound), 59, 73, 74 Low power mode (Standby Timer), 57 LTE 4G LTE panel of the WAN tab, 86 Driver version, 64, 80 Firmware version, 64, 80 MAC address, 64, 80 LTE + WiMAX (4G
Manual (Performance Value) - GPS, 88, 126 Manual DNS Server fields, 96, 99 Manually checking for updates, 66 Manufacturer information, 63, 79 Map me button, 47, 123 Mapping service, 54, 88, 126 MapQuest, 54, 88 Max DHCP Clients, 95, 97 Max Number of Users field, 89 Max Wi-Fi users field, 55, 118 Maximum number of Wi-Fi users, 55, 89, 119 MDN (Mobile Directory Number), 64, 79, 84 Mechanical specifications, 160 MEID (Mobile Equipment Identifier) Device > About window, 64, 80 LCD, displayed on, 32 Messages dis
MTU (Maximum Transmission Unit) size, 58 MTU field, 95 Mute switch, location, 29 NAI (Network Access Identifier), 84 NAP-ID (Network Access Provider ID), 85 Navigation button, 29 Network.
Online Help Contextual help, 21 Displaying, 20 Updates, getting, 65 Oops! This link appears to be broken, 155 OpenSSL License, 173 Opera browser, 12 Operator, network 3G, 120 4G (NSP-ID), 85 Carrier the device was activated for, 63, 79 Optimization (MTU field), 95 Original activation date, 120 Original SSLeay License, 174 OTAPA, 159 OTASP, 159 Outgoing data, monitor on specific port numbers, 101 Package contents, 11 Packet size, 90 Password reminder, Wi-Fi, 115 Password, administrator Changing, 70 Default v
Port Trigger panel of the Router tab, 101 Port triggering Description, 101 Enabling, 101 Ports, adding, 102 Ports, removing, 102 Power button (on the device) Enabling, 72 Interpreting, 28 Location, 10 Pressing, results of, 28 Turning the device on or off, 27 Power Button LED field, 73 Power Off button (on home page), 45, 48 Power Save Mode, Wi-Fi, 90 Power settings AC powered, 70 Battery powered, 69 Extending battery life, 140 USB powered, 69 Powering the device off, 28, 45 Powering the device on, 27 PPPD L
Port triggering, 102 Protocols, network, supported, 159 QoS (Quality of Service), 90 Quality of Service (QoS), 90 Questions, frequently asked (FAQ), 133 Radio frequency (RF) specifications, 158 Realm, 85 Receive frequencies, 158 Recharging the battery, 25 Reconditioned Status, 64, 79 Reference Signal Received Power (RSRP), 50, 86 Reference Signal Received Quality (RSRQ), 50, 86 Regulatory notices, 48, 163 Remember me (keep logged in as administrator), 71 ”Remember me” client list, 71 ”Remember me” computers
Router tab Basic panel, 93 DMZ panel, 103 LAN panel, 94 Port Forward panel, 99 Port Trigger panel, 101 Routing hardware Firmware version, 63, 79 IP address, 95 PRI version, 63, 79 Resetting to default settings, 104 Subnet mask, 95 Routing hardware settings reset Performing, 104 Playing a sound, 60, 73 RSRP (Reference Signal Received Power), 50, 86 RSRQ (Reference Signal Received Quality), 50, 86 RSSI (signal strength) 3G, 84 4G, 85 Improving, 141 Insufficient, 148 Viewing, 50 RTS Threshold, 90 Rx (receive)
Server, accessing, 99 Service plan, add additional options, 20 SPC (Service Programming Code), 121 Service Type 3G, 84 4G (LTE), 86 4G WiMAX, 85 Serving Cell, 87 Session Duration, 57, 82 Session Total Data, 82 Set Guest Password (for microSD card access), 129 Set Guest Username (for microSD card access), 129 Set up my Sierra Wireless 4G LTE Tri-Fri Hotspot option, 14 Setting up the device, 12 Settings Exporting, 107 Importing, 107 Setup pages, 45 Setup panel of the WAN tab, 81 Shared folder name, microSD ca
Log event, 108 Software Version field, 63, 79 Sounds panel of the Device tab, 78 Sounds window, 59 Sounds, enabling and disabling All (mute switch), 29 Individually, 73 Source IP Address (DMZ), 104 Specifications Electrical, 158 Environmental, 160 Mechanical, 160 Radio frequency (RF), 158 Software, 159 Speeds, download, 23 SPI (Stateful Packet Inspection), 94 Sprint account, setting up your device on, 17 Sprint Customer Service, contacting, 20 Sprint Data Link, 139 Sprint Location Services.
Streaming GPS data, 137 Subnet mask, 95 Support button, 47 Support, contacting, 20 Switchback Wait-time, 83 Switchback, Primary WAN (log event), 108 System alerts (playing a sound), 59, 73, 78 System events log, 108 System ID (SID), 84 System requirements, 11 TCP/IP settings, 96 Technical support, contacting, 20 telnet support, 139 Terminal sessions, 139 Tethered connection.
Cannot connect through USB, 154 Cannot connect to the 3G/4G network, 156 Cannot connect to Wi-Fi, 150 Cannot display the home page, 155 Charging paused, 135 Connection errors, list of, 147 General tips, 146 TRU-Install, 39 TTY support, 159 Turn Backlight Off, 72 Turning the device off, 28, 45 Turning the device on, 27 TVs, 141 Tx (transmit) frequencies, 158 TX Power 4G, 85 4G LTE, 87 Universal Plug and Play (UPnP), 94 Update 3G PRL, 83 Update 3G profile, 83 Update Failed message, 150 Update Firmware From Fi
User ID, 3G network, 84 Username and Password Security (microSD card), 128 UUID License, 179 Verbose System Event Logging, 109 Vertical row of icons and text, 48 Video conferencing, 101 View privacy agreement (GPS), 54, 61 Virtual device, 44 Voice over Internet Protocol (VoIP), 101 VoIP (Voice over Internet Protocol), 101 VPN Accessing, 139 Passthrough types supported, 160 Wait-time Failover, 83 Switchback, 83 WAN DNS Primary, 57 WAN DNS Secondary, 58 WAN Mode, 82 WAN MTU (Maximum Transmission Unit) size, 5
Connecting to, 133 Disabling when connected through USB, 55, 89, 119 Long range, 56, 69, 89 MAC address, 63, 79 MAC Filter panel of the Wi-Fi tab, 91 Maximum number of users, 55, 118 Network panel of the Wi-Fi tab, 88 Password, 114 Password Reminder, 115 Password, forgot, 134 Performance, improving, 142 Power Save Mode, 90 Security, 113 Security and encryption protocols supported, 159 Security panel of the Wi-Fi tab, 90 Short Range, 56, 70 Sounds when user joins or leaves, 60 SSID (Wi-Fi network name), 112
WMM (Wi-Fi Multimedia) support, 90 WMM Support field, 90 Work Mode, 82 WPA, 16, 114 WPA2, 17, 114 WPS (Wi-Fi Protected Setup) Error messages, 151 FAQ, 138 Performing, 34 WPS button, 29 WPS Failed, 152 WPS Mismatch, 154 WPS Multiple Sessions Error, 154 WPS Not Available. MAC Filter list empty, 153 WPS Not Available. Max connected devices, 153 WPS Not Available. SSID Broadcast disabled, 152 WPS Not Available. WEP or WPA security not allowed, 153 WPS Not Available.
