User`s manual

Installing under OS/400
134 AX3000 - User's Manual
A printer handled through the Prt5250 service is seen as a standard spooled
OS/400 printer and is managed through standard system commands:
===> GO PRINTER
d) In Event of Problems
Nothing is printed: this is a quick test to check the hardware (AX3000
parallel/serial port, cable and printer):
- In the AX3000 Set-Up, select [Configuration]-[Ports]-[xxx]. Within the
displayed box, select the [TEST] button.
- A test banner should be printed.
If not there is a basic hardware problem that needs to be fixed. Check cable,
check cable is attached to correct port in back of AX3000 etc.
When the AX3000 printer is not "seen" by the OS/400 spooler the following
problems can be suspected.
To establish why a Prt5250 session has been refused, enter the AX3000 Set-
Up and select the menu [Diagnostics]-[Connections].
Within the displayed dialog box, select the REFRESH button and press <CR>.
Read the information displayed for the printer port (AUX1, AUX2 or PARA).
Note: if no information is displayed, double-check that the auxiliary port is
associated with the right AS/400 host.
When the connection status continually cycles through CLOSED to CONNECT
and there is no error number displayed at the end of the line, the device name is
already used by another connection.
If the Prt5250 connection status is 'closed' in the displayed box, an error
number is displayed at the end of the line.
The main error codes are:
- 8903 (Device not valid for session): the printer name is used for another
connection.
- 8925 (Creation of device failed): during the printer creation operation, at
least one parameter is detected wrong (ex.: non-existing printer model).