FreeAgent® GoFlex™ Home User Guide
FreeAgent® GoFlex™ Home User Guide © 2011 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity.
Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Getting to Know GoFlex Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Special Features of GoFlex Home . . . . . . . . . . . . . . . . . . . . . . .
Accessing and Enjoying Your Files on Your Home Network . . . . . . . . . . . . 43 Accessing and Enjoying Your Files When You’re Away from Home . . . . . . 45 Sharing Your Files with Friends and Family . . . . . . . . . . . . . . . . . . . . . . . . 45 Setting Up a Centralized Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Enjoying Your Files on a Digital Media Player or Game Console . . . . . . . . 50 5. Enjoying and Managing Your Files in Seagate Share . . . . . . . . . .
1. Introduction About This Guide 1. Introduction The FreeAgent® GoFlex™ Home network storage system lets you use one external drive for all the computers in your home. With enough capacity to support multiple computers and users, you can easily store all of your files in one centralized location, while automatically and continuously backing up the files and folders on every computer in your home.
1. Introduction System Requirements System Requirements To set up and use GoFlex Home, you need: • Home network (also called a Local Area Network, or LAN) • Wired or wireless router with an available Ethernet port • Internet connection for file sharing over the Web PCs accessing GoFlex Home require: • Pentium III 500 MHz-equivalent processor or higher • 256 MB RAM • Windows® XP, Windows Vista®, or Windows 7 operating system • Internet Explorer® 6 or later, Firefox® 2.x or later, or Chrome 4.
1. Introduction Getting to Know GoFlex Home Getting to Know GoFlex Home GoFlex Drive GoFlex Home Drive Dock Drive Light Figure 1: GoFlex Home Indicator Light GoFlex Home Front • GoFlex Home Drive Dock: Compatible with any FreeAgent GoFlex Home or GoFlex Desk drives • GoFlex Home Drive: Provides 1 TB, 2 TB or 3 TB of storage space (depending on your model) • GoFlex Home Indicator Light: Provides information about GoFlex Home’s current state: • • Green blinking: GoFlex Home is starting up.
1. Introduction Special Features of GoFlex Home Power Port Power Button Reset Button USB Port Ethernet Port and Lights Figure 2: GoFlex Home Back • Power Button: Turns GoFlex Home on and off. • Power Port: Connects GoFlex Home to a power source. • Ethernet Port: Connects GoFlex Home to your router. • Ethernet Port Lights: Indicate network activity when blinking. • USB Port: Connects GoFlex Home to any USB storage device, such as a drive or printer.
1. Introduction Special Features of GoFlex Home • Centralized Printing: If you connect a printer to the USB port on your GoFlex Home, everyone on your home network can wirelessly print from that one printer. See page 49 for more information. • Music and Video Streaming (DLNA): Everyone on your home network can stream music, movies, and videos to their computer or to a digital media device, such as a FreeAgent GoFlex TV, from GoFlex Home.
1. Introduction About Security About Security The Seagate Share feature provides remote access to your files and allows you to share your content with friends and family outside of your home. Files and folders are private by default. Your data is available only to those with whom you choose to share. Although your files are forwarded to the recipients you choose when sharing, no copies from your GoFlex Home are created or stored elsewhere. Your data remains safe and secure on your GoFlex Home device.
2. Setting Up GoFlex Home – Windows Step 1: Familiarizing Yourself with the Setup Process 2. Setting Up GoFlex Home – Windows Setting up GoFlex Home is easy. This chapter explains each step and provides suggestions and options for getting the most out of GoFlex Home. Step 1: Familiarizing Yourself with the Setup Process Before you begin, familiarize yourself with the steps you’ll follow while setting up GoFlex Home, and with the folders that GoFlex Home creates automatically for you during setup.
2. Setting Up GoFlex Home – Windows Step 2: Connecting GoFlex Home Step 2: Connecting GoFlex Home 1. Unpack the box and ensure you have these items before continuing: GoFlex Drive GoFlex Home Dock Power Adapter Ethernet Cable Figure 3: Quick Start Guide Installation CD Package Contents 2. Ensure the Power button on the GoFlex Home dock is in the Off position before you begin, then connect GoFlex Home: a. Connect the supplied Ethernet cable to your router and to the Ethernet port on GoFlex Home. b.
2. Setting Up GoFlex Home – Windows Step 2: Connecting GoFlex Home 3. Connect the drive to the dock, then press the Power button to the On position. a. Align the connector on the bottom of the drive with the connector in the base. b. Gently press down on the drive until it clicks into place. c. Press the Power button. Figure 5: Docking the GoFlex Drive 4. Wait for the lights on the front of GoFlex Home to stop blinking. This may take a couple of minutes.
2. Setting Up GoFlex Home – Windows Step 3: Installing the Software Step 3: Installing the Software 1. Power on your computer, then insert the GoFlex Home Installation CD. Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to www.seagate.com/goflexhomesupport to download the installation software. 2. When the Welcome screen opens, choose a language, then click OK. A setup wizard opens.
2. Setting Up GoFlex Home – Windows Step 4: Setting Up GoFlex Home If your computer can’t connect to GoFlex Home, see “Solving Problems” on page 75. 1. Enter a name for GoFlex Home. The name must start with a letter and must be at least three characters in length. You can use letters, numbers, dashes, dots, and underscores. Spaces are not allowed. Because you can access GoFlex Home over the Internet, the device must have a unique name.
2. Setting Up GoFlex Home – Windows Step 4: Setting Up GoFlex Home The Registration screen opens. Figure 9: Registering GoFlex Home 5. Select your country and enter an e-mail address for registration purposes, then click Next. GoFlex Home is named, activated, and ready to use.
2. Setting Up GoFlex Home – Windows Step 5: Adding a User to GoFlex Home 6. Click Launch Seagate Dashboard. The Seagate Dashboard opens. Figure 11: Seagate Dashboard The Seagate Dashboard is the central location from which you can access all of GoFlex Home’s features. See page 30 for more information. 7.
2. Setting Up GoFlex Home – Windows Step 5: Adding a User to GoFlex Home The Add Users window opens. Figure 12: Creating Additional User Accounts 2. Enter a user name. User names must start with a letter and must be at least three characters in length. User names are not case-sensitive. You can’t use the same user name twice on GoFlex Home. 3. Enter and confirm a password for the user. Passwords must be at least six characters long and must include one number. Passwords are case-sensitive.
2. Setting Up GoFlex Home – Windows Step 6: Adding PCs to GoFlex Home When you’re done creating user accounts, continue with “Step 6: Adding PCs to GoFlex Home” on page 19. Step 6: Adding PCs to GoFlex Home Note: You can use both PC and Mac computers with GoFlex Home. See “Step 6: Setting Up More Mac Computers” on page 28 to add Macs to your GoFlex Home. To add a PC to your GoFlex Home network storage system, you must install the GoFlex Home software—Seagate Dashboard and Memeo Instant Backup.
2. Setting Up GoFlex Home – Windows Next Steps 3. Have the computer’s regular user log in by choosing their user name and entering their password, then clicking Log In & Launch Seagate Dashboard. Remember that passwords are case-sensitive. 4. Repeat the steps in this section until you have added all the household PCs to your GoFlex Home network storage system (as required). Your GoFlex Home network storage system is now fully set up and ready to use.
3. Setting Up GoFlex Home – Mac Step 1: Familiarizing Yourself with the Setup Process 3. Setting Up GoFlex Home – Mac Setting up GoFlex Home is easy. This chapter explains each step and provides suggestions and options for getting the most out of GoFlex Home. Step 1: Familiarizing Yourself with the Setup Process Before you begin, familiarize yourself with the steps you’ll follow while setting up GoFlex Home, and with the folders that GoFlex Home creates automatically for you during setup.
3. Setting Up GoFlex Home – Mac Step 2: Connecting GoFlex Home Step 2: Connecting GoFlex Home For instructions, see “Step 2: Connecting GoFlex Home” on page 12. Step 3: Setting Up GoFlex Home TIP: Before you begin, make sure you have a pen and paper handy to keep track of the names and passwords you need to create during setup. 1. Power on your computer, then insert the GoFlex Home Installation CD. Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to www.seagate.
3. Setting Up GoFlex Home – Mac Step 3: Setting Up GoFlex Home 4. Click Step 1 Set Up Your GoFlex Home. Figure 15: End User License Agreement 5. Read the End User License Agreement, then click I Accept to continue the setup. Figure 16: Naming and Registering GoFlex Home 6. Enter a name for GoFlex Home. The name must start with a letter and must be at least three characters in length. You can use letters, numbers, dashes, dots, and underscores. Spaces are not allowed.
3. Setting Up GoFlex Home – Mac Step 3: Setting Up GoFlex Home If the Product Key hasn’t been entered automatically, find it on the bottom of the GoFlex Home base and enter it in the Product Key boxes. 7. Click Next. Figure 17: Creating the First User Account 8. Create a user account for yourself by entering a user name and password. The password must be at least six characters long and must include one number. Passwords are case-sensitive. 9. Click Next. GoFlex Home is configured.
3. Setting Up GoFlex Home – Mac Step 4: Installing GoFlex Home Desktop Applications 10. Click Next. Figure 19: Entering an E-mail Address 11. Enter an e-mail address that can be used for occasional system messages. You will receive a system message if there is a problem with the drive, if the drive is full, or if your Seagate Share Pro subscription is expiring soon. 12. Click Next. Your GoFlex Home device is now set up. 13. Click Finish. The main setup screen opens again.
3. Setting Up GoFlex Home – Mac Step 5: Configuring Time Machine for GoFlex Home 2. Click Continue. 3. Click Install. If required, click Change Install Location..., adjust the settings, then click Install. 4. When the installation is complete, click Close. The main setup screen opens again. Continue by configuring Time Machine to use GoFlex Home as your file backup device.
3. Setting Up GoFlex Home – Mac Step 5: Configuring Time Machine for GoFlex Home 2. Click Next. Figure 21: Logging in to GoFlex Home 3. Enter the name you gave to GoFlex Home (see page 23), your user name, and your password, then click Next. Figure 22: Creating a Password 4. Create a password to use when connecting Time Machine to GoFlex Home. The password must be at least six characters long and must include one number. Passwords are casesensitive. 5. Click Next.
3. Setting Up GoFlex Home – Mac Step 6: Setting Up More Mac Computers The Time Machine Walkthrough screen opens. Figure 23: Logging in to GoFlex Home 7. Follow the on-screen instructions to configure Time Machine to use GoFlex Home as your backup device. 8. When you’re finished, on the main setup screen, click Exit and remove the GoFlex Home Installation CD from your computer. Setup is complete on this computer.
3. Setting Up GoFlex Home – Mac Next Steps 2. Double-click the GoFlex Home Installation icon that appears on your desktop. 3. Double-click GoFlex Home Setup to begin the installation. The main setup screen opens. 4. Click Step 2 Install Desktop Applications (Optional), then follow the steps in “Step 4: Installing GoFlex Home Desktop Applications” on page 25. 5.
4. Getting Started with GoFlex Home Opening the Seagate Dashboard 4. Getting Started with GoFlex Home Now that GoFlex Home is set up, everyone in your household can begin sharing digital media and other files, storing files on GoFlex Home and accessing them from anywhere on the Internet, and backing up the files on their computers to GoFlex Home. This chapter introduces the Seagate Dashboard and Seagate Share, the two applications you use to access and manage GoFlex Home.
4. Getting Started with GoFlex Home Opening the Seagate Dashboard Drives: Basic Information About Your GoFlex Drive How to...
4. Getting Started with GoFlex Home Opening the Seagate Dashboard The Seagate Dashboard Features From the Dashboard, you can: • Copy content from your computer to GoFlex Home (see page 39). • Share files in the GoFlex Home Public folder and access the files you’ve stored in GoFlex Home Personal (see page 43). • Back up the files on your computer to GoFlex Home, using Memeo Instant Backup (see page 41). • Share files with family and friends, using Seagate Share (see page 52).
4. Getting Started with GoFlex Home Opening Seagate Share The Change User dialog box displays. Figure 27: Seagate Dashboard: Changing Users 3. Select your user name, enter your password, then click Log In. You are now logged in to the Dashboard. Updating the Seagate Dashboard To check for updated versions of the Seagate Dashboard: 1. Open the Seagate Dashboard (see page 30). 2. Click ? (the online Help icon) in the top right corner of the Dashboard, then select Check for Updates.
4. Getting Started with GoFlex Home Opening Seagate Share the GoFlex drive and any external USB drive connected to GoFlex Home, and change other GoFlex Home settings. Mac users must use Seagate Share to access and manage GoFlex Home. Windows users can choose to use the Seagate Dashboard while they’re on their home network, but must use Seagate Share to access GoFlex Home when they’re not at home. To open Seagate Share: 1. Open your Web browser, then navigate to www.seagateshare.
4. Getting Started with GoFlex Home Opening Seagate Share 5. Click Seagate Share. The Seagate Share page opens. Search/View Toolbar Navigation Toolbar Content Panel Shares Panel Main Panel Figure 29: Seagate Share page 6. Click OK to close the Tip box, if necessary. Navigating Seagate Share The Seagate Share page has five sections: • Content panel: Lists your three GoFlex Home folders. Any external USB drive connected to your GoFlex Home appears in the Content panel as an External Storage folder.
4. Getting Started with GoFlex Home Opening Seagate Share • Main panel: Displays the contents of folders and shares, when they’re selected in one of the left-hand panels. • Search/View toolbar: Provides drop-down menus that you can use to sort, filter, and search your files and folders, making it easy to find what you’re looking for. The Search/View toolbar also lets you choose how you want to view your files and folders (in a list or as thumbnails, for instance).
4. Getting Started with GoFlex Home Opening Seagate Share Finding the Seagate Share Menus You can do most of the tasks you want to do on Seagate Share (such as starting a slideshow, adding a folder to a share, starting a movie, or downloading a file) from the menus that appear when you move your mouse over the file or folder you want, then click the arrow that appears.
4. Getting Started with GoFlex Home Getting to Know Your GoFlex Home Folders • View photos in a 3D wall board using Cooliris (see page 55). • Secure remote access to GoFlex Home with FTPS (see page 63). For more information about Seagate Share and Seagate Share Pro, see “Enjoying and Managing Your Files in Seagate Share” on page 52.
4. Getting Started with GoFlex Home Copying Your Files to GoFlex Home Privacy Limitations While the drive is docked in GoFlex Home, the contents of your Personal and Backup folders can be accessed only by you; however, the drive itself has no built-in access limitations. Keep in mind that as the drive is removable and can be connected directly to any computer using a different GoFlex Desk dock when deciding whether to store financial or other private information on GoFlex Home.
4. Getting Started with GoFlex Home Copying Your Files to GoFlex Home Two Explorer windows open. Window 1 shows your My Documents folder Window 2 shows your GoFlex Home folders Figure 33: Copying Files to GoFlex Home 4. In the first window, select the folders and files you want to copy from My Documents. Drag and drop them into either the GoFlex Home Public or GoFlex Home Personal folder in the other window. (You can also copy files from other locations on your computer besides My Documents.
4. Getting Started with GoFlex Home Backing Up Your Files to GoFlex Home The Upload window opens. Figure 34: Seagate Share: Upload Window 4. (Small number of files) Click Manual Upload, click Add File, then browse to the file you want to upload. Repeat this step until all the files you want to copy are selected. Or, (Large number of files or folders) Click Drag and Drop.
4. Getting Started with GoFlex Home Backing Up Your Files to GoFlex Home Transfer speeds are much greater if you connect your computer to a Gigabit Ethernet router or switch compared to a wireless connection. Once complete, all subsequent backups can occur wirelessly. About Memeo Instant Backup GoFlex Home includes Memeo Instant Backup software, a simple way to ensure your files are protected in case your computer is damaged, lost, or stolen.
4. Getting Started with GoFlex Home Accessing and Enjoying Your Files on Your Home Network Accessing and Enjoying Your Files on Your Home Network You can access your three folders on GoFlex Home from your home network or from anywhere in the world over the Internet. You can watch movies, listen to music, view photos, and open other files in the GoFlex Home Personal and Public folders the same way you would if they were stored directly on your computer.
4. Getting Started with GoFlex Home Figure 35: Accessing and Enjoying Your Files on Your Home Network Folder View TIP: You can also access your three GoFlex Home folders from My Computer by expanding My Network Places and clicking GoFlex Home. 3. Watch movies, listen to music, view photos, and open other files from your GoFlex Home folders the same way you would if they were stored directly on your computer. Accessing Your Files From Seagate Share 1. Open Seagate Share and log in (see page 33). 2.
4. Getting Started with GoFlex Home Accessing and Enjoying Your Files When You’re Away from Home 2. Watch movies, listen to music, view photos, and open other files from your GoFlex Home folders the same way you would if they were stored directly on your computer. Accessing and Enjoying Your Files When You’re Away from Home You can access your three GoFlex Home folders from anywhere in the world over the Internet.
4. Getting Started with GoFlex Home Sharing Your Files with Friends and Family 4. Enter a name and a description for the share, then select a theme, which adds a background image to the share. 5. Click inside the Share with box: • Enter at least one e-mail address, or click Address Book to add e-mail addresses from your address book.
4. Getting Started with GoFlex Home Sharing Your Files with Friends and Family slide show, play music included in the share, and download the files in the share to your computer. 10. Click the arrow in the share toolbar to return to the main Seagate Share page. Note: If you chose to allow specific people to access your share in Step 5, GoFlex Home automatically sends an e-mail to them, using your GoFlex Home e-mail address as the “from” address.
4. Getting Started with GoFlex Home Sharing Your Files with Friends and Family Copying Your Photos from GoFlex Home to Flickr Note: This feature is available to Seagate Share Pro subscribers only. If you create a share that includes pictures and photos, you can use GoFlex Home to add your photos to your Flickr photostream. To add your GoFlex Home share images to your Flickr photostream: 1. In the Shares panel, move your mouse over the share, click the arrow that appears, then click View Details.
4. Getting Started with GoFlex Home Setting Up a Centralized Printer The RSS reader then automatically receives new images as you add them to the share, and deletes them when you remove them from the share. Figure 36: RSS Icon Setting Up a Centralized Printer If you connect a printer to the USB port on GoFlex Home, everyone on your GoFlex Home network storage system can share it and wirelessly print from a central location.
4. Getting Started with GoFlex Home Enjoying Your Files on a Digital Media Player or Game Console 4. Repeat these steps for the other computers on your GoFlex Home network storage system, as required. You can now print to and manage the USB printer from your computer, the same way you would if it was physically or wirelessly connected. Keep in mind that it’s a shared printer and that others connected to GoFlex Home will be using it, too, on a first-come, first-print basis.
4. Getting Started with GoFlex Home Enjoying Your Files on a Digital Media Player or Game Console Sharing with Media Devices Before your media device can discover and play the digital media files on your GoFlex Home, you have to make them available. By default, the GoFlex Home Public folder is available to the supported media devices connected to your home network. To share your Personal or Backup folders, you must perform the following steps.
5. Enjoying and Managing Your Files in Seagate Share Playing Music 5. Enjoying and Managing Your Files in Seagate Share This chapter explains how to use Seagate Share to enjoy and manage the files you’ve stored on GoFlex Home. To learn more about the Seagate Share application, how to navigate its pages, and how to work with your files and folders, see “Opening Seagate Share” on page 33. Note: Some of the features described in this chapter are available to Seagate Share Pro subscribers only.
5. Enjoying and Managing Your Files in Seagate Share Playing Movies and Videos To create an iTunes library that all GoFlex Home users can access: 1. Open and log in to Seagate Share (see page 33). 2. In the Content panel, click the GoFlex Home Public folder, then click the plus sign (+). The New Folder window opens. 3. Enter a name for the folder (for instance, iTunes Library), then click Create. The new folder is created. 4. Add songs to the new folder by dragging and dropping files into the folder. 5.
5. Enjoying and Managing Your Files in Seagate Share Enjoying Your Photos Viewing Photos To view photos stored on GoFlex Home: 1. On The Seagate Share page, navigate to the folder that contains the photos you want to see. 2. Double-click any photo to open it. To rotate an image: 1. In the Content panel, click on the folder that contains the photo you want to rotate. 2.
5. Enjoying and Managing Your Files in Seagate Share Managing Files and Folders Viewing Your Photos in Cooliris Note: This feature is available to Seagate Share Pro subscribers only (see page 9). Cooliris provides an innovative user interface to display the images in your GoFlex Home folders and shares. To open and view your photos in Cooliris: 1. On The Seagate Share page, navigate to the folder or share that contains the photo you want to use. 2. Double-click the share.
5. Enjoying and Managing Your Files in Seagate Share Managing Files and Folders To delete a folder: 1. On The Seagate Share page, select the folder you want to delete Caution: Deleting a folder deletes all the files stored inside it. 2. Click the minus sign (-) in the Content panel, then click Yes to confirm the deletion. Moving a Folder You can move any folder within your GoFlex Home Public and Personal folders, and can even move a folder between the Public and Personal folders.
5. Enjoying and Managing Your Files in Seagate Share Managing Files and Folders TIP: If you move a file to another folder, it will no longer be available in any existing share. Copying a File When you copy a file, the original stays where it is and you place a second version in another location. Copying a file duplicates the original full-resolution version stored in the folder, not the compressed version that appears in Seagate Share. Nothing is removed from the original location.
5. Enjoying and Managing Your Files in Seagate Share Managing Your Shares 4. Enter the tags in the Tags box. For example: cats, kittens, pets, Zeppo and Zoey 5. Repeat the steps in this section until all the files you want to describe and tag are done. Downloading a File You can download any file in your GoFlex Home Personal or Public folders to your computer. When you download a file, you download the original full-resolution version of the file. To download a file: 1.
5. Enjoying and Managing Your Files in Seagate Share Managing Your Shares Accessing Your Shares Your can find your shares listed in two places in Seagate Share: • The Shares panel of the Seagate Share page • On the Shares page To open the Shares page, log on to Seagate Share (see page 33), click Go To in the Navigation toolbar, then click Shares. Viewing a Share To view a share: 1. In the Shares panel, double-click the share you want.
5. Enjoying and Managing Your Files in Seagate Share Managing Your Shares Creating a Share that Only You Can Access To create a share that only you can access: 1. On The Seagate Share page, navigate to the folder you want. 2. Move your mouse over the folder, click the arrow that appears, click Add to Share, then click New. By default, the share has the same name as the selected folder. 3.
5. Enjoying and Managing Your Files in Seagate Share Managing Your Shares 2. Enter a new name, then click Rename. The share is renamed. Creating Cover Art for a Share You can use a photo, a document, or an image from a music or movie file as the cover art for a share. The cover art appears as the share icon on the Shares page of Seagate Share. (If you set a document as the cover, a generic document icon is used.) To use a file as the cover art of a share: 1.
5. Enjoying and Managing Your Files in Seagate Share Managing Your Shares Deleting a Share Deleting a share means that others can no longer access the files it contained; however, the files themselves remain in their original GoFlex Home folders. Seagate Share Pro users—If you copied photos from a share to your account on Facebook or Flickr, your photos will remain on those sites. However, if you invited others to view your share using RSS, your photos will no longer be available to the RSS readers.
5. Enjoying and Managing Your Files in Seagate Share Accessing Your GoFlex Home Files Using FTP Accessing Your GoFlex Home Files Using FTP You can access your GoFlex Home using FTP (File Transfer Protocol). FTP is one way of copying files from one computer or storage device to another. You can upload files to and download files from any of your GoFlex Home folders using FTP. Note: You should be familiar with FTP before using this feature.
6. Managing GoFlex Home Changing Your Own GoFlex Home Password 6. Managing GoFlex Home Once your GoFlex Home network storage system has been set up, you can change your personal GoFlex Home settings, add new applications to your computer, manage user accounts, and manage your GoFlex Home and any devices connected to it. Note: Some of the tasks described in this chapter can be only be done by someone with a user account that includes permission to change GoFlex Home settings.
6. Managing GoFlex Home Adding New GoFlex Applications to Your Computer 2. On the Preferences page, click User. 3. Change your preferences as required: • Language: Sets the language of the Seagate Share application. • Sharing Emails Sender: Sets the return e-mail address for the invitations to view your shares that Seagate Share sends out (see “Creating a Share” on page 45). • Home Background Position: Sets the size of the image (if any) used on the Seagate Share Home page.
6. Managing GoFlex Home Installing Remote Access App for Smartphones and Tablets TIP: Mac users—Some applications available in the Seagate Dashboard, such as Memeo Premium Backup, are available for Mac computers. You can install and try out many applications for free for a limited amount of time. When the free trial period is over, you’re given the option to purchase and install the full version. To learn about or install a free trial version of an application: 1. Open the Seagate Dashboard (see page 30).
6. Managing GoFlex Home Adding and Managing User Accounts Adding and Managing User Accounts This section explains how to add a new user to your GoFlex Home network storage system, edit the details of existing user accounts, or remove a user account from GoFlex Home. Note: To complete the tasks in this section, you must have a user account that includes permission to change GoFlex Home account settings. Adding a New User Account to GoFlex Home You can add new users to GoFlex Home at any time.
6. Managing GoFlex Home Adding and Managing User Accounts Passwords must be at least six characters long and must include one number. Passwords are case-sensitive. 7. Select Create as Administrator if you want this person to be able to do the same home network manager tasks as you. 8. Click Submit. The user account is created, and the person can begin using GoFlex Home as soon as their computer is added to your GoFlex Home network storage system (see page 19 for Windows or page 28 for Mac).
6. Managing GoFlex Home Managing GoFlex Home and Connected Devices Managing GoFlex Home and Connected Devices This section explains how to properly maintain your GoFlex Home device and how to add and remove GoFlex and USB drives. Updating the GoFlex Home Software To get the most out of your GoFlex Home, update its software whenever a new version is released. To update the software on your GoFlex Home device: 1. Open the Seagate Dashboard (see page 30), then click Preferences.
6. Managing GoFlex Home Adding More Storage Capacity to GoFlex Home Removing a USB Drive from GoFlex Home To avoid losing data or damaging your files, always follow these instructions to safely and properly shut down and remove a USB storage device from the GoFlex Home dock: 1. Make sure that no files on the USB device are open or in the process of being saved, and that no one connected to your GoFlex Home is copying files to or from it. 2. Open the Seagate Dashboard (see page 30), then click Preferences.
6. Managing GoFlex Home Adding More Storage Capacity to GoFlex Home Shutting Down and Restarting GoFlex Home If you experience minor problems with GoFlex Home, follow the instructions in this section to restart it. Note: Restarting GoFlex Home does not remove any user settings or delete content from the drive. To shut down and restart GoFlex Home: 1. Make sure that no one is accessing GoFlex Home.
6. Managing GoFlex Home Managing GoFlex Home Settings and Preferences 3. Press the Power button to restart GoFlex Home, then follow the instructions in “Step 4: Setting Up GoFlex Home” on page 14 to re-activate GoFlex Home, re-add user accounts, and re-add the computers on your home network. Be sure to re-create user names exactly, so that everyone can reconnect to their existing GoFlex Home folders.
6. Managing GoFlex Home Managing GoFlex Home Settings and Preferences • Notifications: Sets the e-mail address(es) to be used for occasional system messages. The e-mail addresses entered in this field receive a system message only if there is a problem with the drive, if the drive is full, or if your Seagate Share Pro subscription is expiring soon. • Network Services: Controls whether or not your GoFlex Home can be accessed from an FTP site.
6. Managing GoFlex Home Managing GoFlex Home Settings and Preferences Administration Settings This section describes the settings available in the Administration area of the Seagate Share Preferences page. • Add New User: See page 67. • Edit User: See page 68. • Shut Down: See page 71. • Software Updates: See page 69. • GoFlex Home Premium Subscription: Upgrades Seagate Share to Seagate Share Pro, which provides premium service options that are available by yearly subscription.
7. Solving Problems Common Problems and Solutions 7. Solving Problems GoFlex Home is a plug and play device. However, in certain situations, the setup process may require extra attention. Below is a list of troubleshooting tips to assist you should you have any problems during setup. • Ensure that the supplied power adapter is securely connected to GoFlex Home and to a power source. If you are using a power strip, make sure it is turned on.
7. Solving Problems Common Problems and Solutions computer) or upgrade to unlimited user accounts by subscribing to Seagate Share Pro. See page 9 for more information. Why can’t I use the name I want for GoFlex Home/my user account? The GoFlex Home device itself must have a name that’s completely unique—unused by any other device in the world.
7. Solving Problems Common Problems and Solutions 4. On your computer, open a Web browser (such as Explorer or Safari) and enter the GoFlex Home IP address in this format: http://GoFlexHomeIPaddress/ For example: http://192.168.0.12/ To find the IP address of GoFlex Home on a computer running the Windows operating system, find GoFlex Home in the list of Network devices and check its Properties.
7. Solving Problems Common Problems and Solutions support.goflexhome.hipserv.com for additional troubleshooting help, including a guided configuration tool. Why is the GoFlex Home indicator light amber? If GoFlex Home is connected to a power source and to a router but the top light on the front is not solid green, try these troubleshooting tips: • Ensure that the supplied power adapter is securely connected to GoFlex Home and to a power source. If you are using a power strip, make sure it is turned on.
7. Solving Problems Decoding the GoFlex Home Lights Decoding the GoFlex Home Lights The lights on the front of the GoFlex Home dock change color and flash to indicate the status of the drive and device. This section explains the meaning of the lights and what to do if a problem occurs.
Index Index Seagate Share 74 configuring Time Machine 26 connecting GoFlex Home 12 A Content panel in Seagate Share 35 accessing files from home 43 Cooliris 9, 36, 55 accessing files while travelling 45 Copy and Paste 56, 57 Add New User 67 copying a folder in Seagate Share 56 Add to Share 60 copying files in Seagate Share 57 Add Users 67 copying files to GoFlex Home 39 adding a user account 17, 67 Cover 36 adding capacity to GoFlex Home 69 cover art for shares 61 adding captions and tags
Index removing the GoFlex Home drive 70 replacing the GoFlex Home drive 69 restarting GoFlex Home 71 shutting down GoFlex Home 71 folders adding files in Seagate Share 56 adding to Seagate Share 55 copying in Seagate Share 56 deleting from Seagate Share 55 managing with Seagate Share 52 moving files in Seagate Share 56 moving in Seagate Share 56 renaming in Seagate Share 56 working in Seagate Share 36 Drives panel on Seagate Dashboard 31 E Edit Contact 62 Edit User 68 editing a user account 68 e-mail add
Index removing a USB drive 70 removing the GoFlex drive 70 resetting 71 restarting 71 setting up on Mac 22 setting up on Windows 14 shutting down 71 troubleshooting 75 updating the software 69 logging in to Seagate Share 33 logging in to the Seagate Dashboard 20, 32 M Macs adding to GoFlex Home 28 ComputersBackup 21 configuring Time Machine 26 Desktop Applications 21 GoFlex Home Agent 21 installing GoFlex Home Desktop Applications 25 installing the GoFlex Home software 22 listening to music 45 opening fil
Index O opening the Preferences page 72 Remote Access 73 removing a USB drive 70 Server Preferences settings 72 shutting down GoFlex Home 71 software updates 69 Storage Devices 74 UPNP Router Configuration 72 User settings 65 Obtain IP Address Automatically 73 opening files 44, 45 opening Seagate Share 33 opening Seagate Share menus 37 opening the Seagate Dashboard 30 P package contents 12 passwords 18 changing your password 64 troubleshooting 76 user accounts 15, 24 PCs adding to GoFlex Home 19 setting
Index S Seagate Dashboard 17 accessing your files 43 adding a user account 17, 67 adding new applications 65 Application Store panel 31 Change button 31 changing users 32 copying files to GoFlex Home 39 desktop icon 30 Drives panel 31 features 32 Help 31 How to...
Index on Windows 14 Share new content...
Index deleting a user account 68 editing a user account 68 troubleshooting 75 V viewing photos and pictures 44, 45 W watching movies and videos 44, 45 Windows videos watching 44 watching with Seagate Share 53 View This In 3D 55 FreeAgent® GoFlex™ Home User Guide (Version 2) adding computers to GoFlex Home 19 installing software 14 setting up GoFlex Home 14 Wipe 74 86
