THERMAL PRINTING SOLUTIONS A630/A631/A632 PRINTER SERIES USER MANUAL Reference 3106894 Issue F May 2005 AXIOHM 10, av Descartes 92350 Le Plessis Robinson Tel : (33) 1 58 07 17 17 Fax : (33) 1 58 07 17 18 www.axiohm.
EVOLUTIONS Date 10/01 03/02 10/03 10/03 04/04 07/04 03/05 Issue Z A B C D E F Modifications Creation General update Update : UL certification Update : CE certification information and Bluetooth TM ; pages 7, 10 11 and 18 Update : UL verification Modification of the Bluetooth TM password, page 24 Up date: To add A632 version A630/A631/A632 Printer Series User Manual Page 2 / 63 Reference: FDE 3106894 Issue F
INTRODUCTION The purpose of the manual is to describe how to use the A630/A631/A632 thermal printer. It also provides you with important information for safe printing and for preventing problems and malfunctions. Please read this manual before using the printer.
CONTENTS 1 GENERAL OVERVIEW ...................................................................... 7 2 TECHNICAL SPECIFICATIONS....................................................... 8 2.1 Summary of technical specifications..................................................... 8 2.2 Physical specification............................................................................ 10 2.2.1 Dimensions ............................................................................. 10 2.2.
3.5.2.5 3.5.2.6 4 Centronics timing BluetoothTM interface 26 26 3.6 Self test description............................................................................... 26 3.7 Configuration menu description ......................................................... 27 3.7.1 How to enter ........................................................................... 27 3.7.2 How to move in the program .................................................. 27 3.7.3 How to adjust parameters .....................
STANDARD AND INTERNATIONAL CHARACTER SET ......... 58 6.1 Standard: Code Page 437 (modified with euro character at position D5) ................................................................................................. 58 6.2 7 TROUBLE SHOOTING ..................................................................... 60 7.1 8 9 Additional codes.................................................................................... 59 Problems and solutions..........................................
1 GENERAL OVERVIEW The A630, A631 and A632 are versatile ClamshellTM (Easy paper loading) thermal printers, designed for desktop or portable use. The A632 version is a version dedicated to automotive applications (taxis...). By following the guide lines in this manual and with careful handling, a long and reliable operating life can be expected from these printers. Please note that portable versions are provided with uncharged batteries for safety and storage reasons.
2 TECHNICAL SPECIFICATIONS 2.1 Summary of technical specifications ITEM Printing method VALUE UNITS Static thermal dot line printing - TM Paper loading Clamshell Number of resistor dots - 384 - Resolution 8 dots/mm Printing width 48 mm Printing speed 55 (desktop version) max 45 (portable version) max mm/s Character Fonts 16 x 24 dots. (24 columns) or 9 x 24 (40 columns) - 58 ± 0.
ITEM Vibration: COMMENTS Sinusoïdal vibration tests The standard used for this test was : IEC68-2-6 5-9 Hz, 6 mm displacement 9-200 Hz, 1g of accélération. 1 octave / minute 12 cycles per axis 3 axes Printer unpacked and operating Random vibration tests The standard used for this test was : IEC 68-2-36 5-200 Hz, DSP : 0.01 g2/Hz 200-500 Hz, DSP : 0.003 g2/Hz. mean acceleration : 1.
2.2 Physical specification 2.2.1 Dimensions 72 mm 108 mm 147 mm 330 g 600 g (with battery) Height Width Depth Weight (with cutter) 2.2.2 Power supply specifications (A630 – A631 only) 1) Without Battery Pack For desktop models, without batteries, a supply of 9 VDC is required. The current rating of the supply will depend on the print duty (More black print - more current) but typically a 9v supply at 2.5A will suffice for most applications. 37+/-1 mm 103 +/-1 mm Approximate length : 1.
Remark: power supply 50 VA • • INPUT OUTPUT : : Regulations : 230 VAC 50Hz 9VDC 2500mA CE UL CSA GS Note: The power supply should be a “SELV” type in order to meet safety standards. 2) With Battery Pack External, replaceable battery pack, AXIOHM reference 3106282 (Kit reference: 3106880). Approximately 80m of text (25% pts on at 25°C) can be printed with a full battery. It will take 1.30 hours (without printing) to totally charge the battery via the printer.
2.2.3 A632 version The nominal voltage is 12V (operating range: 10.6V – 16V). To power the printer, use a cable able to handle the max current value and protect the installation by using a 12V/10A max. fuse, suited for automotive applications. Note – Axiohm will not provide neither the cable nor the fuse. 2.3 Interface specifications See chapter "Communications interface connectors". 2.4 Environmental specifications 2.4.
A certificate of compliance is available upon request from Axiohm.) A632: automotive “e” marking.
2.4.2.1 CE FCC C-tick Note for Class A products only: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
2.4.2.2 Safety UL / cUL This printer is to be powered by a SELV circuit only. The communication connectors must be of SELV type only. 2.
3 SETTING UP YOUR PRINTER 3.1 Getting ready to use the printer 3.1.
Rubber boot It can be added to protect your printer for portable applications (A631). This protection is designed to be easily attached to the user belt. 3.1.3 Buttons Off Paper feed 3.1.4 LED Indicator Power On Error 3.1.
3.1.6 Connectors (Plugging and connecting your printer) Note: Connecting the interface is not applicable for BluetoothTM versions. 3.1.6.1 Installing the battery and connecting the interface on portable version The battery is set underneath the printer as shown here after and clipped to the printer: push to clip, pull to unclip. A locating pin will prevent you from inserting the battery in the wrong direction.
3.1.6.2 Connecting the power supply and interface on portable and desktop versions A p p ro x im a te le n g th : 1 .8 m A p p ro x im a te le n g th : 1 .8 m T o b e c o n n e c te d to th e p o w e r n e tw o rk . T h e c o n n e c to r ty p e d e p e n d s o n th e c o u n try .
3.1.6.3 Charging the battery (A631) When the battery is low, the green led flashes slowly. The printer stops when the battery is empty. The charge begins when the printer is connected to the power supply: the green led flashes rapidly. When fully charged, it stops automatically (charging time is about 1h 30 min). Recommendation: Never try to re-charge a full battery, you could damage it. The charge cannot start if the cover is open or if there is no paper in the printer (red led flashing).
3.3 Loading paper The ClamshellTM design allows easy paper loading. To load paper: Refer to the illustrations while following these steps: Open the cover using finger recesses. Set the paper roll as indicated on the picture below by pushing aside the right roll support. Close the cover leaving a small length of paper out. Cut the small length left with the tear bar. Your paper roll is set.
3.4 Light indicator When the printer is turned "off", the button is not lit. When the printer is set "on", the "on-off" button flashes (red) for a few seconds, and then turns off. The Paper feed button lights up (green); the printer can receive data and print. 3.5 Connectors & cables To reduce the electromagnetic emissions and susceptibility, all cables should be screened.
3.5.2.1 RS232 Serial Interface A630 (25 Way D Socket) A631 (Binder) Function Connector Pinout Input / Output Function Connector Pinout Input / Output RX TX CTS DTR GND NC FG RTS 3 2 5 20 7 6,8-19,21-25 1 4 (+10V via 1K) IN OUT IN OUT OUT RX TX CTS DTR GND NC FG RTS 3 2 5 4 1 - IN OUT IN OUT OUT 3.5.2.2 PC → Board Connections A630 25 Way D Socket Pins: 3 2 5 20 7 A631 → → → → → → PC 3 ( TX ) 2 ( RX ) 4 ( DTR ) 6 ( DSR ) 5 ( GND ) → Binder Pins: 3 2 5 4 1 → → → → → PC 3 2 4 6 5 Ref.
3.5.2.
3.5.2.4 A632 Version (automotive 12V) Power: - A6320000: coaxial connector A6320001: DB25 connector. 632 ( 25 Way D Socket ) Connector Pinout Function Input / Output 1 2 3 4 5 6 7 8,9 10,11 12,13 14,15 16,17 18,19 20 21=>25 GND LOGIC TXD RXD NC CTS NC GND LOGIC GDN POWER SUPPLY* NC + POWER SUPPLY (12V)* GDN POWER SUPPLY* + POWER SUPPLY (12V)* NC DTR NC / OUT IN / IN / / / / / / / / OUT / * A6320010 version only.
3.5.2.5 Centronics timing Data /Strobe ta tb tc /Ack te ta tb tc te time interval Min data setup time 0,5 strobe pulse width 0,5 data hold time 0,5 ack pulse w idth 2,5 500 all times in µs Busy 3.5.2.6 Max BluetoothTM interface Uses internal antenna, therefore there is no communication interface connector for BluetoothTM model.
3.7 Configuration menu description Program mode: The program switch may be accessed by keeping pressed the paper feed button during the self test. 3.7.1 How to enter To enter the program mode: Power down the printer Press the power button and the paper feed button together Release the power button, keep the paper feed button pressed until the text “A630 configuration menu” is printed. 3.7.2 How to move in the program To move in the list of the parameters do a short click on paper feed button.
3.7.
3.8 Drivers Function description for printer driving Default settings: A630000E Data bits 8 Parity None Baud Rate 115 200 Country U.S.A Power mode Off Emulation : Compatible ESC_POS DTR / DSR Font set 16*24 Graphics Standard Brightness 100 A631xxxx Data bits 8 Parity None Baud Rate 115 200 Country U.S.A Power mode On (5min) Emulation : Compatible ESC_POS DTR / DSR Font set 16*24 Graphics Standard Brightness 100 A632xxxx Data bits 8 Parity None Baud Rate 115 200 Country U.S.
4 LIST OF CONTROL CODES Hex Command 1F 01 n Description Page 55 select emulation 4.1 Command Summary for Emulation compatible DP1000.
4.
Printer Status commands: Hex Command Description Page 1B 76 Status request 46 1D 08 Read SRAM size 47 1D 49 n Transmit printer ID 47 1D 49 40 n Transmit printer ID, remote diagnostics extension 48 1F 0A 84 Read voltage 49 1F 0A 85 Read print head temperature 49 1F 56 Return firmware revision 49 Bar code commands: Hex Command 1D 48 n 1D 66 n 1D 68 n 1D 6B m d1…dk NUL 1D 6B m n d1…dn 1D 77 n Description Set HRI print position Select HRI font Set bar code height Print bar code (mode 1)
5 COMMAND DESCRIPTION 5.1 Command conventions The following information describes how each command is organized: Command Name: the ASCII control code the Hexadecimal control code ASCII Hexadecimal Comments A descriptive name (not the ASCII code) used to identify the command. A brief summary of the command, followed by more detailed information, if necessary. 5.2 Command Summary for Emulation compatible DP1000. 5.2.1 Reset commands 5.2.1.1.1 ASCII Hexadecimal Comments: 5.2.
5.2.2.1.3 ASCII Hexadecimal Comments: FF 0C n This command fast feeds the paper by n lines where n is a single byte hex number in the range 0 < n < 63. Note that a vertical tab will print the contents of the line buffer before being executed. 5.2.2.1.4 ASCII Hexadecimal Comments: VERTICAL TAB CARRIAGE RETURN CR 0D This command prints the current line and feeds one line. If CR and LF are sent, the LF is ignored to avoid a double feed.
5.2.3 Horizontal positioning commands 5.2.3.1.1 ASCII Hexadecimal Comments: 5.2.4 HT 09 This command moves the printing position to the next horizontal tab position. Tab stops occur at every 8th column. On receipt of this command, spaces are entered into the line up to the next tab stop. Ex: 09 41 41 41 41 41 41 41 41 41 ⇒ _ _ _ _ _ _ _ _AAAAAAAAA Print characteristics commands 5.2.4.1.1 ASCII Hexadecimal Comments: DOUBLE WIDTH SO 0E This command turns double width printing on.
5.2.4.1.3 ASCII Hexadecimal Comments: NAK 15 Characters sent after this command will be underlined. Tabs are not underlined. Underlining is terminated by the U/L release command or on completion of the current line. Ex: 41 41 41 41 ⇒ AAAA 15 41 41 41 41 ⇒ 5.2.4.1.4 ASCII Hexadecimal Comments: UNDERLINE OFF This command Terminates underlining. Ex: 15 41 41 41 41 ⇒ AAAA ASCII Hexadecimal 18 41 41 41 41 ⇒ AAAA REVERSE PRINT EM 19 This command sets the print to white on black.
5.2.5 Font commands 5.2.5.1.1 ASCII Hexadecimal Comments: ESC 1C This command selects 24 column fonts. Example: Sets 24 characters per line printing. 5.2.5.1.2 ASCII Hexadecimal Comments: 5.2.6 42 COLUMNS FONT GS 1D This command selects 42 column fonts. Example: Sets 42 characters per line printing. Graphics commands 5.2.6.1.1 ASCII Hexadecimal Comments: 24 COLUMNS FONT STANDARD GRAPHICS ESC n d1 -> d24 1B n d1 -> d24 Standard 1000 Emulation Graphics command to enter bit image printing.
5.2.6.1.2 ASCII Hexadecimal Comments: EPSON GRAPHICS ESC K n1 n2 1B 4B n1 n2 This command made possible by the higher resolution and memory capability of the DP1200 over the standard 1000. The number of graphic bytes is determined by n1 (low order byte) and n2 (high order byte) by the equation: n2 + 256n1. For maximum graphics resolution of 384 printable positions, n1 = 128 and n2 = 1. For 200 graphic bytes, n1 = 200, n2 = 0. Note: 0 ≤ n1 ≤ 255, 0 ≤ n2 ≤ 1.
5.3.2 Vertical positioning and print commands 5.3.2.1.1 ASCII Hexadecimal Comments: LINE FEED LF 0A This command prints and moves the printing position to the beginning of the next line. If LF and CR are sent, the CR is ignored to avoid a double feed. Ex: ⇒ 41 41 41 41 41 0A 41 41 41 AAAAA AAA 5.3.2.1.2 ASCII Hexadecimal Comments: FF 0C This command prints the current line and feeds the number of lines determined by using the ESC C command. 5.3.2.1.
5.3.2.1.5 ASCII Hexadecimal Comments: SET FORM LENGTH ESC C n 1B 43 n When used in conjunction with the form feed command (0Ch); the printer will feed n/2 under lines. Note that if n = 0 then there will be no line feeds. The default value is n = 0. 5.3.2.1.6 ASCII Hexadecimal Comments: 5.3.3 ESC d n 1B 64 n This command prints the data in the print buffer and performs n line feeds. Horizontal positioning commands 5.3.3.1.
5.3.4 Printer configuration 5.3.4.1.1 PRINT TEST FORM This command will print the configuration settings ticket. US t 1F 74 ASCII Hexadecimal Note: This command will assert busy and will ignore all input data until all tickets have been printed. 5.3.5 Print characteristics commands 5.3.5.1.1 ESC! n 1B 21 n ASCII Hexadecimal Comments: SET PRINT MODE This command sets the print mode according to the following table and n is a single byte in which each bit sets the printing function.
5.3.6 Font commands 5.3.6.1.1 ASCII Hexadecimal ESC % n 1B 25 n 0≤n≤1 Range of n Comments: SET / CANCEL USER-DEFINED CHARACTERS This sets or cancels the user defined character set. Note: Once the user defined character set has been cancelled the default character set will be loaded and the user defined characters will be lost. 0 => standard font used 1 => user-defined characters 5.3.6.1.
P1 = 00H P2 = 00H P3 = 00H P2 P3 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 P1 16 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 P4 = 00H P5 = 00H P6 = 00H P7 = 3FH P8 = 00H P9 = C0H P10 = 7FH P11 = 80H P12 = E0H Organization of a user-defined character cell A630/A631/A632 Printer Series User Manual Page 43 / 63 Reference: FDE 3106894 Issue F
5.3.6.1.3 ASCII Hexadecimal Comments: SELECT INTERNATIONAL CHARACTER SET ESC R n 1B 52 n The character set from the following table is determined by the value of n. The default value is the character set programmed in the printer. n 0 1 2 3 4 5 6 7 8 9 10 A630/A631/A632 Printer Series User Manual Country U.S.A. France Germany U.K.
5.3.7 Graphics commands 5.3.7.1.1 ASCII Hexadecimal 1 Black MSB Comments: 0 White GRAPHIC PRINTING MODE DC1 n1… nl 11 n1… nl 1 Black 1 Black 0 White 0 White 1 Black 1 Black LSB This command specifies a single line of graphic data for 384 dots, the print zone for the printer. The data is sent as 48 bytes, or 384 bits, representing the dots to be “on” or “off”. Example: 11 0F 4C ………… 1st printed line 2nd printed line . . . .
5.3.7.1.2 ESC * m n1 n2 data 1B 2A m n1 n2 data ASCII Hexadecimal Comments: 5.3.8 The bit image graphics command formats and prints a bit image depending on m, n1, n2 and the data.. All graphics are single density: m = 0. n1, and n2 specify the number of bytes sent (data). n2 is the high order byte ( 0 ≤ n2 ≤ 1 ), n1 is the low order byte ( 0 ≤ n1 ≤ 255). The total number of data bits to send is calculated by the formula n2 x 256 + n1. For 384 graphic bytes, the maximum per line, then n2=1, n1=128.
5.3.8.1.2 RETURN SRAM SIZE Returns the size of SRAM on board GS BS 1D 08 ASCII Hexadecimal The size (in number of 64 Kbytes sectors) is returned on a single byte. Example: SRAM size = 128 Kbytes, the printer returns the hex value 02 5.3.8.1.3 TRANSMIT PRINTER ID Transmits the printer model, type of version as defined below. This command is processed as normal printer data.
5.3.8.1.4 TRANSMIT PRINTER ID, REMOTE DIAGNOSTICS EXTENSION Performs the remote diagnostic functions specified by n.
5.3.8.1.5 VOLTAGE AND TEMPERATURE MONITORING Returns the results of latest voltage and temperature measurements. US LF n 1F 0A n ASCII Hexadecimal Limit: Decimal: 132 ≤ n ≤ 133 Hex: 84 ≤ n ≤ 85 Always returns 7 Bytes: Command ID + zero terminated ASCII string.
5.3.9 Bar code commands 5.3.9.1.1 ASCII Hexadecimal Comments: SET HRI PRINT POSITION GS H n 1D 48 n The range is 0 ≤ n ≤ 3. The default value is n = 0 and”n” defines the print position as follows: n = 0 not printed n = 1 above the bar code n = 2 below the bar code n = 3 above and below the bar code Guard patterns are not printed in the HRI text. 5.3.9.1.2 ASCII Hexadecimal Comments: GS f n 1D 66 n This command is used to define the size of the number under the bar code.
5.3.9.1.4 PRINT BAR CODE First Variation ASCII Hexadecimal Comments: Second Variation GS k m d1…dk NUL 1D 6B m d1…dk NUL GS k m n d1…dn 1D 6B m n d1…dn The print bar code command selects a bar code, formats the data and prints the bar code according to the variables m, n and d. The type of bar code is defined by “m” and valid values are displayed in the table below.
5.3.10 Flash Firmware Download Commands (RS232 and BluetoothTM models only) These commands are used to load firmware into the printer. There are two ways to enter the download mode. 1. While the printer is running normally, send the command, “Switch to Flash Download Mode (1B 5B 7D)” to leave normal operation and enter the download mode. 2. If the Flash if found corrupted during Level 0 diagnostics the download mode is automatically entered after the printer has reset.
5.3.10.2 Commands 5.3.10.2.1 SWITCH TO FLASH DOWNLOAD MODE Puts the printer in flash download mode in preparation to receive commands controlling the downloading of objects into flash memory. When this command is received, the printer leaves normal operation and can no longer print transactions until the Reboot the Printer command (1D FF) is received or the printer is rebooted. This command does not affect the current communication parameters.
5.3.10.2.4 GET FLASH FIRMWARE CRC STATUS Causes the printer to calculate the CRC for the Flash firmware code space and transmits the result. This is performed normally after downloading completely a new firmware to verify that the downloaded firmware is valid The printer transmits ACK if the calculated CRC is correct; NAK if the CRC is incorrect ASCII Hexadecimal GS ACK 1D 06 5.3.10.2.5 RETURN BOOT SECTOR CRC Returns the CRC calculated over the boot sector code space.
5.3.10.2.8 ERASE SELECTED FLASH SECTOR Erases the previously selected sector. The printer transmits ACK when the sector has been erased. If the previous sector is not successfully erased, or if no sector was selected, the printer transmits NAK. GS DLE n 1D 10 n ASCII Hexadecimal 0-3 = 256k bytes Flash Value and Range of n Exceptions: Available only in download mode. 5.3.10.2.
5.3.11.1.2 SET COMMUNICATION INTERFACE PARAMETERS Synopsis: Setting communication parameters Syntax: ASCII: Hex: US 1F STX 02 n1 n1 n2 n2 n3 n3 n4 n4 n5 n5 n6 n6 Description: n1 00h 01h 04h Interface RS232 IEEE1284 BluetoothTM n2, bit [0..
5.3.11.1.3 PRINT DENSITY Synopsis: Setting Print density US 1F VT 0B Syntax: ASCII: Hex: Limit: Decimal: 70 ≤ n ≤ 150 Hex: 46 ≤ n ≤ 96 N 4E R 52 J 4A n n Description: Set the print density (energy applied to paper) in percent relative to nominal energy.
6 STANDARD AND INTERNATIONAL CHARACTER SET 6.
6.2 Additional codes n 35D 36D 64D 91D 92D 93D 94D 96D 123D 124D 125D 126D 23H 24H 40H 5BH 5CH 5DH 5EH 60H 7BH 7CH 7DH 7EH U.S.A. 0 # $ @ [ \ ] ^ ` { France 1 # $ a ° ç § ^ ` é Germany 2 # $ § Ä Ö Ü ^ ` a U.K.
7 TROUBLE SHOOTING AXIOHM printers are simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, contact a service representative. 7.1 Problems and solutions Lights are "off " when powered Check the battery and cables connections.
Further details to solve eventual problems If the print looks squashed Check that the paper roll is sitting correctly in the paper well and that the roll is the right way up. The paper should be feeding off the bottom of the roll into the back of the mechanism NOT off the top of the roll. Remove paper and reload if necessary. The printer prints “?” “!” or “*” in place of the transmitted characters or it does not action commands. Check the handshaking line, parity setting and baud-rate.
9 WARRANTY The printers or spare parts are guaranteed for a period of twelve (12) months, beginning at the delivery date (ex-works). The printers are guaranteed against defective material and/or workmanship. The warranty covers only, and at AXIOHM’s choice, the cost of repair or replacement by AXIOHM in its factory, after restitution by the customer of the printers or spare parts confirmed by AXIOHM to be defective (excluding assembling, dismounting, shipping and other expenses).
10 ACCESSORIES Reference Designation Contents 3105338 RS232 INTERFACE CABLE A631 Lot of: For Products: All A631 RS232 interface cable (x1) A3107756 CARRY CASING Lot of: For Products: All A631 Carry Casing (x1) * See chapter "Description of printer parts" 3106880 BATTERY A631 Lot of: For Products: All A631 NiCd battery (x21) A3107861 BLUETOOTH USB DONGLE with installation CD (range: 100m) Lot of: For Products: All A631 Bluetooth (x1) A630/A631/A632 Printer Series User Manual Page
