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User's Manual

ManualsBrandsAxis Communications ManualsSecurity CamerasM20 Series M2026-LE Mk II 4MP Outdoor Network Bullet Camera with Night Vision
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AXISM2026-LEMkIINetworkCamera
Troubleshooting
Troubleshooting
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.
Resettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage4.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.
Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.
Important
Resettofactorydefaultshouldbeusedwithcautionasitresetsallsettings,includingtheIPaddress,tofactorydefaultvalues.
Note
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support/downloads.
Toresettheproducttofactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Changethepositionofthefactorydefaultswitch.Formoreinformationonhowtoaccesstheswitch,seetheInstallation
Guide.
3.Re-connectpowertotheproduct.
Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenanceand
clickDefault.
Firmwareoptions
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.
Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem
offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest
activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting
anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,gotoaxis.com/support/rmware.
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