Warranty

1 YEAR LIMITED HARDWARE WARRANTY
Warranty Coverage
Axis Communications AB’s (“Axis”) warranty obligations are limited to the terms set forth below:
Axis warrants the original purchaser (the distributor) that the Axis Network Video Product, enclosed with this Limited Hardware Warranty will
in respect of the hardware be free from defects in design, workmanship and materials under normal use for a period of one (1) year from the date
of the original purchase (“Warranty Period”).
Notwithstanding the above, the Warranty Period shall be limited to a period of three (3) months from the date of the original purchase for PTZ
Network Cameras and PTZ Dome Network Cameras (not including Q-Line PTZ Dome Network Cameras, AXIS 232D+ and AXIS 233D Network
Dome Cameras) which are at any time used in continuous motion applications (i.e. sequence mode and guard tour). For clarification, if said
products in this section are not at any time used in continuous motion applications, the original hardware warranty of one (1) year will apply.
The original purchaser shall without undue delay notify Axis of any defect which appears in accordance with Axis’ RMA handling, and failure to
do so shall mean that the original purchaser loses the right to have the defect remedied. A valid form of a bill of sale or receipt must be presented
to obtain warranty service. If a valid claim is received by Axis within the Warranty Period, the sole remedy of the original purchaser and Axis’
sole and exclusive liability shall be limited to, at Axis sole discretion, either repair of the hardware defect using new or refurbished replacement
parts, or replacement of the product. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or
ninety (90) days, whichever is longer. When a product or part is exchanged all hardware or part thereof that is replaced shall become the property
of Axis.
This Limited Hardware Warranty is applicable in all countries and may be enforced by contacting Axis Support, for more information please visit
our web site www.axis.com/support
Exclusions and Limitations
This Limited Hardware Warranty does not apply (i) if the product has been subject to faulty and improper installation, maintenance, service,
operational adjustments, repair, alteration and/or modification in any way that is not (a) covered in the documentation for the product or (b) carried
out with Axis’ prior consent in writing, (ii) to damages caused by failure to follow the instructions covered in the documentation for the products
or other specific instructions from Axis, (iii) to cosmetic damages, (iv) if the product has been tampered with, (v) if the product is damaged by acts
of God, misuse, abuse, negligence, accident, normal wear and tear and deterioration, improper environmental conditions (including, but not limited
to, electrical surges, water damage and heat exposure) or lack of responsible care, (vi) if the product has had the model or serial number altered,
defaced or removed, (vii) to consumables (such as batteries) (viii) to products that have been purchased “as is” and Axis, the seller or the liquidator
expressly disclaim their warranty obligation pertaining to the product, (ix) to any non-Axis hardware product or any software (irrespective of
whether it has been packaged and/or sold with an Axis hardware product) and/or Axis products purchased from an unauthorized distributor/reseller,
(x) to damage that occurs in shipment or from improper storage or transportation, (xi) to damages by any other cause not related to defective
design, workmanship and/or materials.
NOTE:
• If the product is to be used outdoors or in dusty, humid, or other hostile environments, it must be suitably protected. Further, camera products
specifically must be protected, whether in use or not, from exposure to direct sunlight or halogen light which may damage the camera image
sensor. This applies to both indoor and outdoor use of the cameras.
• For camera products supplied without a lens, extreme care should be used when mounting a lens on these products. Damage to the product
due to incorrectly mounted lenses will invalidate this Limited Hardware Warranty.
• Failure to comply with any of the aforementioned requirements will invalidate this Limited Hardware Warranty.
THE WARRANTY AND REMEDIES PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF LAWS UNDER SUCH JURISDICTIONS APPLY, THEN
ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS PROVIDED HEREIN,
ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN
WARRANTY AND TO THE EXTENT PERMITTED BY LAW, NEITHER AXIS NOR ANY AFFILIATES SHALL BE LIABLE FOR ANY
LOSS, (INCLUDING LOSS OF DATA AND INFORMATION), INCONVENIENCE, OR DAMAGE, INCLUDING, BUT NOT LIMITED TO, DIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE AXIS PRODUCT, WHETHER
RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. NOTWITHSTANDING THE FOREGOING, AXIS’ TOTAL
LIABILITY FOR ALL CLAIMS UNDER THIS WARRANTY SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON
POTENTIAL LIABILITIES HAVE BEEN AN ESSENTIAL CONDITION IN SETTING THE PRODUCT PRICE.
Applicable Law
This Limited Hardware Warranty is governed by and construed under the laws of Sweden.
This Limited Hardware Warranty may be subject to Axis’ change at any time without prior
notice.