AXIS 216FD Fixed Dome Network Camera User’s Manual
About this Document This manual is intended for administrators and users of the AXIS 216FD Network Camera, and is applicable for software release 4.34 and later. It includes instructions for using and managing the AXIS 216FD on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
Support Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can: • download user documentation and firmware updates • find answers to resolved problems in the FAQ database.
AXIS 216FD Contents Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 216FD Resetting to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 The I/O Terminal Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Pinout and Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 216FD - Product Features Product Features AXIS 216FD Fixed Dome Network Camera is a high-performance, progressive-scan camera for professional surveillance. Its discreet, compact casing effectively protects against tampering. Two-way audio support enables communication with visitors or intruders. Multi-window motion detection and simultaneous Motion JPEG and MPEG-4 allow for optimization both on image quality and bandwidth efficiency. Up to 30 fps in VGA.
AXIS 216FD - Product Features Overview Status indicator (LED) Dome casing Camera unit Microphone Control button Cover plates Power connector Audio out Audio in Power indicator (LED) Network indicator (LED) Network connector and PoE I/O terminal connector Serial number (S/N) The serial number is required during the installation. Please make a note of the serial number and retain for future reference. Microphone - Built-in microphone for one way audio.
AXIS 216FD - Product Features Audio out- Audio output (line level), which can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A pair of headphones can also be attached. A stereo connector must be used for the audio out. Audio in - One 3.5mm input for a mono microphone, or for line-in mono signal (left channel is used from a stereo signal). Serial Number Label - The serial number may be required during installation.
AXIS 216FD - Accessing the Camera Accessing the Camera Before accessing the camera it must be installed. Please see the installation guide supplied with your product. The camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Mozilla with other operating systems.
AXIS 216FD - Accessing the Camera Setting the Password 1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog will be displayed on the screen. 2. Enter a password and then re-enter it, to confirm the spelling. Click OK. 3. The ‘Enter Network Password’ dialog will appear. Enter the User name: root Note: The default administrator user name root is permanent and cannot be deleted. 4. Enter the password as set in step 2 above, and click OK.
AXIS 216FD - Accessing the Camera Adjusting the image Image balance ring Tilt adjustment screw Focus puller Zoom puller Tilt adjustment screw Locking screw 1. Open the Live View page in the Web interface and make the following adjustments on the camera: 2. Loosen the locking screw and tilt adjustment screws. 3. Turn the lens to the desired position. 4. Once satisfied, gently tighten the locking screw and tilt adjustment screws to secure the camera’s position. 5.
AXIS 216FD - Accessing the Camera The Live View Page Depending on whether or not the Live View page has been customized, the buttons described below may or may not be visible. To resize the video image, click the View Size buttons: half-size (x1/2), full-size (x1), x2 or x4. Note that this does not change the video image’s resolution, but simply how it is displayed. The Video Format drop-down list allows the video format on the Live View page to be temporarily changed.
AXIS 216FD - Accessing the Camera AMC audio controls There are audio controls for controlling the client computer’s speaker output. These controls are only available when audio is enabled, see AXIS Media Control, on page 17 and Audio, on page 21. Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and microphone, respectively. Use the sliders to control the volume on the speaker and microphone. The volume can be set between 0 and 100.
AXIS 216FD - Video Streams Video Streams The AXIS 216FD provides several different image and video stream formats. The type to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 216FD provides access to MPEG-4 and Motion JPEG video streams, as well as to single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
AXIS 216FD - Video Streams MPEG-4 clients AXIS Media Control (AMC) The recommended method of accessing live video (MPEG-4 and Motion JPEG) from the AXIS 216FD is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS 216FD - Video Streams Alternative methods of accessing the video stream Video/images from the AXIS 216FD can also be accessed in the following ways: • Motion JPEG server push (if supported by the client, e.g. Mozilla/Firefox). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required. See HTML Examples, on page 27. • Still JPEG images in a browser. Enter e.g. the path: http:///axis-cgi/jpg/image.
AXIS 216FD - Configuration Configuration This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators, who have access to the settings for Video & Image, Audio, Live View Config and Event Configuration. The camera is configured from Setup, from a standard browser (see Minimum web browsing requirements, on page 50). The descriptions below show examples of the features available in the AXIS 216FD.
AXIS 216FD - Configuration Video and Image settings Image Appearance Use these settings to change the image as required. The video image can be rotated and fine-tuned by adjusting the color level, the brightness and the sharpness. The configuration of the video image will affect the camera’s overall performance, depending on how it is used and on the available bandwidth. Setting higher resolution and lower compression improves video image quality, but increases the amount of bandwidth used.
AXIS 216FD - Configuration Text Overlay Settings Use these settings to include a text, date and time overlay. The text, date and time overlay is included on one line at the top or bottom of the video image. Text, date and time overlay Video Stream Define the maximum video stream time per session in seconds, minutes or hours. When the set time has expired, a new stream can be started by refreshing the page in the browser. For unlimited video stream time, select the Unlimited radio button.
AXIS 216FD - Configuration Low Light Behavior Exposure priority defines the balance between image quality and the frame rate. Higher image quality may reduce frame rate and increase motion blur. A prioritized frame rate may instead increased image noise. Depending on requirements, use this to give higher priority to the image quality or to the frame rate. Please refer to the online help for more information .
AXIS 216FD - Audio Audio The AXIS 216FD can transmit audio to other clients using either the built-in microphone or a connected external microphone and can play audio received from other clients via a connected speaker. Note: The speaker connected to the audio output must have a built-in amplifier, e.g. PC speakers. Internal microphone Client PC TCP/IP Network Internal microphone An example of a network using AXIS 216FD cameras to transmit audio and video across the network.
AXIS 216FD - Audio Audio Channels Audio mode Half-duplex mode transmits and receives audio in both directions, but only in one direction at a time. This means that you must select when to receive or transmit audio with the push-to-talk button. To speak, press and hold the button (check that the microphone is not muted). When finished speaking, release the button and you will receive audio from the other end of the connection.
AXIS 216FD - Audio Depending on the selected encoding, set the desired audio quality (Bit rate). The settings depend on the available bandwidth and the required audio quality. The AXIS 216FD can be set to trigger an event if the incoming sound level rises above, falls below or passes the set value. The Alarm level is set between 0-100%. Audio Output If the sound from the speaker is too low or high, adjust the output gain for the active speaker attached to the AXIS 216FD.
AXIS 216FD - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the Axis look, with your own colors, images etc. Click the Configure button and see Customizing the default page, on page 25. • Own Home Page - Upload and use your own custom page as the default web page.
AXIS 216FD - Live View Config Customizing the default page The appearance of the default Live View page can be customized to suit your own requirements, or you can upload and use your own home page. To upload your own files, click the Upload/Remove button and see the description below. Upload Own Web Files Your own web files, background pictures, etc., must first be uploaded to the camera in order to be available for selection in the Custom Settings setup dialog.
AXIS 216FD - Live View Config Action Buttons The manual trigger buttons can be used to manually trigger and stop an event from the Live View page. See Event Configuration, on page 28. Enabling the display of the Snapshot button allows users to save a snapshot from the video stream by clicking the button. This button is mainly intended for use with browsers other than Internet Explorer, or when otherwise not using AXIS Media Control (AMC) to view the video stream.
AXIS 216FD - Live View Config Check the Show viewer toolbar box to display e.g. the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. AMC Settings The administrator can disable the installation of the MPEG-4 decoder included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer. HTML Examples You can add live video from the AXIS 216FD to your own web site.
AXIS 216FD - Event Configuration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed. The event type is the set of parameters (or conditions) that specifies how and when which actions will be performed. A common event type is when the camera uploads images when an alarm occurs. Many event types use an Event Server, to receive uploaded images. This section describes how to set up event servers and event types, i.e.
AXIS 216FD - Event Configuration Configuring Event Types An Event Type describes how and when the camera will perform certain actions. Example:: If somebody passes in front of the camera and an event that uses motion detection has been configured to act on this, the camera can e.g. record and save images to an FTP server, and/or send a notification e-mail to a pre-configured e-mail address with a pre-configured message. Images can be sent as e-mail attachments.
AXIS 216FD - Event Configuration Pre-trigger and Post-trigger buffers This function is very useful when checking to see what happened immediately before and/or after a trigger, e.g. 30 seconds before and/or after a door was opened. Check the Upload images checkbox under Event Types > Add Triggered... > Triggered by... to expand the web page with the available options. All uploaded images are JPEG images.
AXIS 216FD - Event Configuration Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
AXIS 216FD - Event Configuration Object Size History Sensitivity High level Only very large objects trigger motion detection An object that appears in the region will trigger the motion detection for a long period Ordinary colored objects on ordinary backgrounds will trigger the motion detection Low level Even very small objects trigger motion detection An object that appears in the region will trigger motion detection for only a very short period Only very bright objects on a dark background
AXIS 216FD - System Options System Options Security User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: Users - the user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS 216FD - System Options Notes: •If the referrals feature is enabled and you wish to also allow normal access to the Live View page, the product's own IP address or host name must be added to the list of allowed referrers. •Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address filtering must be enabled. •Restricting referrers is of greatest value when not using IP address filtering.
AXIS 216FD - System Options Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the video streams. Use the predefined formats or use your own custom date and time formats. See Advanced for information on how to create File Naming & Date/Time Formats in the online help your own file formats. Network - Basic TCP/IP Settings IP Address Configuration In the AXIS 216FD these settings are grouped according to the network interface.
AXIS 216FD - System Options Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings. Use the following DNS server address - enter the desired DNS server by specifying the following: Domain name - enter the domain(s) to search for the host name used by the AXIS 216FD. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g.
AXIS 216FD - System Options Use NAT traversal when your AXIS 216FD is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the camera. LAN (intranet) WAN (internet) Broadband (NAT) router ISP Notes: • For NAT traversal to work, this must also be supported by the broadband router.
AXIS 216FD - System Options RTSP The RTSP protocol allows a connecting client to start an MPEG-4 stream. Enter the RTSP port number to use. The default setting is 554. Network Traffic Connection Type - The default setting is Auto-negotiate, which means that the correct speed is automatically selected. If necessary, you can set the connection speed by selecting it from the drop-down list. SOCKS SOCKS is a networking proxy protocol.
AXIS 216FD - System Options the Networking Services section. Click Details and then select UPnP as the service to add. RTP / MPEG-4 These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast MPEG-4 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help.
AXIS 216FD - System Options Support The support overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. System Overview - is a quick look over the camera’s status and settings. Information that can be found here includes the camera’s Firmware version, IP address, Security, Event and Image settings and Recent log items.
AXIS 216FD - System Options Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 39) or use the Control button on the underside of the camera (see page 7) as described below: Using the Control Button To reset the camera to the factory default settings using the Control Button: 1. Disconnect the power adapter. 2.
AXIS 216FD - The I/O Terminal Connector The I/O Terminal Connector Pinout and Interface The 4-pin I/O terminal connector provides the interface to: • 1 transistor output • 1 digital input • auxiliary power and GND The terminal connector is used in applications for e.g. motion detection, event triggering, time lapse recording, alarm notification via email, image storage to FTP locations, etc. • Input - for connecting e.g. a push button.
AXIS 216FD - The I/O Terminal Connector Connect input/output devices to the camera as follows: 1. Attach the cables for the device securely to the supplied green connector block. 2. Once the cables are connected, push the connector block into the green terminal connector on the camera. Terminal Connectors AXIS 216FD 1 3.3V, max. 50mA o 2o z 3o 4 o e.g.
AXIS 216FD - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 216FD. One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera can be seen on the page Setup > Basic Configuration.
AXIS 216FD - Troubleshooting Emergency Recovery Procedure If power or the network connection to the camera is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label attached to the bottom of the camera. 1.
AXIS 216FD - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS 216FD - Troubleshooting Poor rendering of MPEG-4 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet. Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded from the manufacturer's web site.
AXIS 216FD - Troubleshooting Problems uploading files Limited space There is only limited space available for the upload of your own files. Try deleting existing files to free up space. Motion Detection triggers unexpectedly Changes in luminance Motion detection is based upon changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems with luminance.
AXIS 216FD - Technical Specifications Technical Specifications Item Specification Model AXIS 216FD Fixed Dome Network Camera Image sensor ¼” Progressive scan Micron CMOS sensor Lens Fujinon, F1.3 varifocal 2.8-10 mm, DC-iris, horizontal viewing angle: 73°-20°, focus range: 0.5 m to infinity Camera angle adjustment pan ±180°, tilt ±85°, rotation ±170° Minimum illumination 1lux, F1.
AXIS 216FD - Technical Specifications Item Specification Casing Tamper-resistant casing Polycarbonate clear dome glass Polycarbonate base Tamper-proof mounting on wall, hard or drop ceiling Processors, memory, clock CPU, video processing and compression: ARTPEC-A, RAM: 32 MB, Flash: 8 MB Battery backed-up real-time clock Power 5.1 V DC max 3.6 W, or Power over Ethernet (IEEE 802.3af) with power classification: Class 1 (max 3.
AXIS 216FD - Technical Specifications Item Specification Approvals EMC: EN 55022:1998+A1+A2, Class B(CISPR22:1997+A1+A2, Class B) FCC Part 15, Subpart B, Class B demonstrated by compliance with EN 55022:1998+A1+A2 (CISPR22:1997+A1+A2) EN61000-3-2:2000 EN61000-3-3:1995+A1 C-Tick AS/NZS CISPR22:2002 demonstrated by compliance with CISPR22:1997+A1+A2 ICES-003 demonstrated by compliance with CISPR22:1997+A1+A2 VCCI:2003, Class B, ITE (CISPR22:1997+A1+A2, Class B) EN 55024:1998+A1 Safety: EN60950 UL, CSA (PS-
AXIS 216FD - Technical Specifications Optimizing your system To see the bandwidth and frame rate currently required by the video stream, the AXIS 216FD provides a tool that can be used to display these values directly in the video image. To do this, special format strings are added as part of a text overlay. Simply add #r (average frame rate in fps) and/or #b (average bandwidth in kbps) to the overlay.
AXIS 216FD - Technical Specifications Frame rates - Motion JPEG and MPEG-4 The following table show typical frame rates in frames/second (fps) for Motion JPEG and MPEG-4 video streams from the AXIS 216FD. Note that these values are guidelines only - actual values may vary.
AXIS 216FD - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX controls are often downloaded and installed automatically as required. AF (Autofocus) - A system by which the camera lens automatically focuses on a selected part of the subject.
AXIS 216FD - Glossary of Terms allowed to enter. DHCP (Dynamic Host Configuration Protocol) - DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protocol (IP) addresses to network devices in a network. DHCP uses the concept of a "lease" or amount of time that a given IP address will be valid for a computer. The lease time can vary, depending on how long a user is likely to require the network connection at a particular location.
AXIS 216FD - Glossary of Terms HTTP (Hypertext Transfer Protocol) - HTTP is the set of rules for exchanging files (text, graphic images, sound, video, and other multimedia files) on the web. The HTTP protocol runs on top of the TCP/IP suite of protocols. Hub - A (network) hub is used to connect multiple devices to the network. The hub transmits all data to all devices connected to it, whereas a switch will only transmit the data to the device it is specifically intended for. IEEE 802.
AXIS 216FD - Glossary of Terms and audio compression. It operates under the auspices of the International Organization for Standardization (ISO). The MPEG standards are an evolving series, each designed for a different purpose. MPEG-2 - MPEG-2 is the designation for a group of audio and video coding standards, and is typically used to encode audio and video for broadcast signals, including digital satellite and Cable TV.
AXIS 216FD - Glossary of Terms the user without forwarding the request to the Internet. If the page is not in the cache, the proxy server, acting as a client on behalf of the user, uses one of its own IP addresses to request the page from another server over the Internet. When the requested page is returned, the proxy server forwards it to the user that originally requested it. P-VOP - See VOP.
AXIS 216FD - Glossary of Terms which requires knowledge about the network and how to determine the route. Some switches include the router function. See also Router. TCP (Transmission Control Protocol) - TCP is used along with the Internet Protocol (IP) to transmit data as packets between computers over the network. While IP takes care of the actual packet delivery, TCP keeps track of the individual packets that the communication (e.g.
AXIS 216FD - Index Index A Action 28 Action Buttons 12, 26 Active/Inactive 26 Administrator 17 Alarm 31, 42 AMC 9 AMC Viewer Toolbar 12 Audio 7, 13, 21 Audio input 22 Audio output 23 Auxiliary Power 42 AXIS Media Control 22 B Backup 39 Bit Rate 20 Bonjour 9 Buffer Size 30 Buffers 30 C Configuration 17 Control Button 8, 41 Customize 25 D Date & Time 34 Default Viewer 26 DNS Configuration 35 DNS Server 36 Domain Name 36 E Emergency Recovery 45 Event Servers 28 Event Types 29 Events 28 F Factory
AXIS 216FD - Index 61 P Port Status 32 Ports & Devices 39 Post-trigger Buffer 30 Power Connector 7 Pre-trigger Buffer 30 Pulse 12, 26 Push to talk 22 Q QuickTime 9, 15, 26 R Real Player 9, 15 Recovery 45 Referrals 33 Restore 39 S Scheduled Event 28, 30 Security 33 Server Time 34 Services 35 Snapshot button 12 SNMP 38 Support 40 System Options 33 T TCP Server 28 TCP/IP Settings 35 Terminal Block 42 Time Mode 34 Triggered Event 28 Troubleshooting 44 U Upgrade Server 39 Uploading web files 25 UPnP
AXIS 216FD - Index
