Security Camera User Manual
 10 
AXIS 241QA/AXIS 241SA - Using the video server
Notes:  • To view streaming video in Microsoft Internet Explorer, you must set your web browser to 
allow the AXIS Media Control (AMC) to be installed on your computer. AMC is required to 
use audio in the AXIS 241QA/AXIS 241SA. AMC also provides an MPEG-4 decoder for 
viewing MPEG-4 video streams. This decoder is installed the first time an MPEG-4 video 
stream is accessed. Please note that the product administrator may have disabled the 
installation of the decoder, as a license is required for each instance. 
• If your computer restricts the use of additional software components, the AXIS 
241QA/AXIS 241SA can be configured to use a Java applet for updating JPEG images. 
Please see the online help for more information.
• When using a browser other than Microsoft Internet Explorer with AMC, instead of a stop, 
a snapshot and a full screen button, there is a stop and a play button in the bottom left 
corner of the live view page. For a description of these buttons see The Live View Page, 
below.
Setting the root password
1. When accessing a camera for the first time, the ‘Configure Root Password’ dialog 
is displayed on the screen.
Note: Before you enter your password at this point, you can secure configuration
 of the 
root password via HTTPS by creating a self-signed certificate. To do so, click the Create 
self-signed certificate... button in the Create Certificate window, and then proceed as 
follows.
2. Enter a password, and re-enter to confirm the spellin
g. Click OK.
3. The ‘Enter Network Password’ dialog appears. Enter the User name: root
Note: The default administrator user name root is permanent and 
cannot be deleted.
4. Enter the password as set in step 2 above, and click OK. If the password is lost, 
the cameras must be reset to the factory default settings. See page 56.










