USER MANUAL AXIS M1034-W Network Camera
About this document This manual is intended for administrators and users of AXIS M1034-W Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required.
Brazil Este produto está homologado pela ANATEL, de acordo com os procedimentos regulamentados pela Resolução 242/2000 e atende aos requisitos técnicos aplicados. Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. Para maiores informações, consulte o site da ANATEL www.anatel.gov.
AXIS M1034-W Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . . . .
AXIS M1034-W Network Camera Table of Contents Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M1034-W Network Camera Hardware Overview Hardware Overview 1 2 3 1 2 4 5 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 6 8 9 10 11 12 13 14 15 16 17 Status LED indicator Focus ring Lens Microphone Speaker PIR sensor Light (white illumination LED) Network connector (RJ-45) Power connector Lock ring I/O terminal connector Control button WLAN pairing button Power LED indicator Network LED indicator Wireless LED indicator Part number (P/N) & Serial number (S/N) The Axis product is equipped with a lens
AXIS M1034-W Network Camera Hardware Overview NOTICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. See Electromagnetic Compatibility (EMC) for regulatory requirements.
AXIS M1034-W Network Camera Hardware Overview Note • The Network LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information. • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information. • The Status LED can be configured to flash while an event is active.
AXIS M1034-W Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 57. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS M1034-W Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M1034-W Network Camera Accessing the Product Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments. When using 50 Hz, the maximum frame rate is limited to 25 fps. Note Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the world use 50 Hz.
AXIS M1034-W Network Camera Accessing the Product Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and configuration. To configure the manual trigger: 1. Go to Setup > Events. 2. Click Add to add a new action rule. 3. From the Trigger drop-down list, select Input Signal. 4. From the second drop-down list, select Manual Trigger. 5.
AXIS M1034-W Network Camera Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen. • Toggle mode: Click once to switch between talking and listening.
AXIS M1034-W Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.
AXIS M1034-W Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M1034-W Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M1034-W Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS M1034-W Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18. • Stream profiles. See page 19. • Camera settings. See page 20. • View area. See page 20. • Overlay image. See page 21. • Privacy mask. See page 22. • Audio settings. See page 22. • Audio clips. See page 23.
AXIS M1034-W Network Camera Video and Audio • The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under Video & Audio > Video Stream. Select the Image tab. The following settings are available: • Resolution. Select the default resolution. • Compression.
AXIS M1034-W Network Camera Video and Audio Four pre-programmed stream profiles are available for quick set up. Each pre-programmed profile has a descriptive name, indicating its purpose. If required, the pre-programmed stream profiles can be modified and new customized stream profiles can be created. To create a new profile or modify an existing profile, go to Setup > Video & Audio > Stream Profiles. To select a default stream profile for the Live View page, go to Setup > Live View Config.
AXIS M1034-W Network Camera Video and Audio 3. Use the mouse to move and resize the view area. 4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.
AXIS M1034-W Network Camera Video and Audio 3. Click Save. For information about supported image formats, see the online help . Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
AXIS M1034-W Network Camera Video and Audio • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product. • G711 • G726 Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth.
AXIS M1034-W Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 19. • Default Viewer for Browser. See page 24. • Viewer Settings. See page 25. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 11. • User Defined Links. See page 25. • Light Buttons. See page 25. • Output Buttons.
AXIS M1034-W Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Still image Displays still images only. Click the Refresh button in your browser to view a new image.
AXIS M1034-W Network Camera Live View Config Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1. Go to Setup > Live View Config. 2. Under Output Buttons, select the type of control to use: - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action.
AXIS M1034-W Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 20. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page.
AXIS M1034-W Network Camera PTZ (Pan Tilt Zoom) 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply. 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save. To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. For more information see the online help .
AXIS M1034-W Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS M1034-W Network Camera Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3.
AXIS M1034-W Network Camera Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS M1034-W Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • • Detectors - Audio Detection — trigger the rule when audio is detected, see Audio Detection, on page 31.
AXIS M1034-W Network Camera Events • Output Port — activate an I/O port to control an external device. • Play Audio Clip — see Audio Clips, on page 23. • PTZ Control - Preset Position — go to a preset position. - Guard Tour — start a guard tour, see Guard Tour, on page 27. • Record Video — record video to a selected storage. • Send Images — send images to a recipient. • Send Notifications — send a notification message to a recipient. • Status LED — flash the LED indicator.
AXIS M1034-W Network Camera Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email Send Images Send Notification FTP Send Images HTTP Send Images Send Notification Network Share Send Images TCP Send Notification Note A network share can also be used as a storage device for recorded video.
AXIS M1034-W Network Camera Events 3. Click OK. To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS M1034-W Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 36. • To set up action rules, see page 33. • To access recordings, see Recording List, on page 36. • To configure camera controlled storage, see Storage, on page 49. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M1034-W Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
AXIS M1034-W Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M1034-W Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS M1034-W Network Camera System Options A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. To install a self-signed certificate: 1. Go to System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1.
AXIS M1034-W Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. Network Interface Mode The network interface to the AXIS product can be wired or wireless. Different settings can be used for each network interface, but only one can be used at a time.
AXIS M1034-W Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet).
AXIS M1034-W Network Camera System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used. To enable HTTPS, go to System Options > Security > HTTPS. For more information, see page 38. NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet.
AXIS M1034-W Network Camera System Options Wireless Wireless Network Status To view a list of available wireless networks, go to System Options > Network > Wireless. The status of wireless networks list is the result of a network scan and provides the following information: • SSID is the name of a wireless network (or ad-hoc network). • Mode shows the type of network, which can be Master (an access point) or Ad-Hoc. • Security shows the type of security the network uses.
AXIS M1034-W Network Camera System Options Select the network Security method. All settings must match the settings in the access point. The following security methods are supported, where WPATM-/WPA2TM-Enterprise is more secure than WPA-/WPA2-PSK, which in turn is more secure than WEP: • WPA-/WPA2–PSK. See page 45. • WPA-/WPA-Enterprise. See page 45. • WEP (not recommended). See page 46. • No security (not recommended). See page 46. If applicable, select the Network type.
AXIS M1034-W Network Camera System Options For more information on certificates for wireless networks, see Certificates, on page 47. EAP-PEAP/MSCHAPv2 The authentication protocol EAP-PEAP/MSCHAPv2 (Extensible Authentication Protocol - Protected Extensible Authentication Protocol/Microsoft Challenge Handshake Authentication Protocol) allows the client to authenticate the network using a digital certificate provided by a Certification Authority.
AXIS M1034-W Network Camera System Options 1. Select the network type being used by the access point, Master or Ad-Hoc. 2. Click Save. Certificates Wireless network certificates are used to authenticate devices on a wireless network. Wireless networks using the WPATM-/WPA-Enterprise security method are protected by EAPOL (Extensible Authentication Protocol Over Lan), which is part of the IEEE 802.1X standard.
AXIS M1034-W Network Camera System Options SMTP (email) To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email). Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From email address is also required.
AXIS M1034-W Network Camera System Options Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour.
AXIS M1034-W Network Camera System Options • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings • the wireless settings Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 51.
AXIS M1034-W Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS M1034-W Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M1034-W Network Camera Troubleshooting In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s ping -l 408 -t 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade file to use.
AXIS M1034-W Network Camera Troubleshooting The IP address has been changed by DHCP If the product and the client are on the same network, run AXIS IP Utility to locate the product. Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.
AXIS M1034-W Network Camera Troubleshooting Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller. Status indicator LED is flashing red and the product is inaccessible A firmware upgrade has been interrupted or the firmware has otherwise been damaged See Emergency Recovery Procedure, on page 52.
AXIS M1034-W Network Camera Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance. No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct.
AXIS M1034-W Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS M1034-W Image sensor 1/4" Progressive scan RGB CMOS Lens 2.8 mm, F2.0 fixed iris Horizontal angle of view: 80° Vertical angle of view: 51° Minimum illumination 1.2 - 10000 lux, F2.0 0 lux with illumination LED on Shutter time 1/8000 s to 1/6 s Pan/Tilt/Zoom Digital PTZ, preset positions, guard tour Video compression H.
AXIS M1034-W Network Camera Technical Specifications Function/group Item Specifications Network Wireless interface IEEE 802.11g/b/n (802.11n single stream, 20 MHz channel width) Internal antenna Security Password protection, IP address filtering, HTTPS encryption*, IEEE 802.
AXIS M1034-W Network Camera Technical Specifications Function/group Item Specifications Operating conditions 0 ºC to 40 ºC (32 ºF to 104 ºF) Humidity 20–80% RH (non-condensing) Approvals EN 301489-1, EN 301489-17 EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, EN 55024 EN 62311:2008, EN 300 328 FCC Part 15 Subpart B and C Class B, VCCI Class B, C-tick AS/NZS CISPR 22, ICES-003 Class B, KCC Class B EN 60950-1 SRRC, ANATEL, TELEC, RSS-210, AS/NZS 4771 EN/IEC 62741 (risk group 1
AXIS M1034-W Network Camera Technical Specifications 1 3.3 V max 50 mA 2 3 4 Performance Considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
User Manual AXIS M1034-W Network Camera © Axis Communications AB, 2012 Ver. M2.3 Date: June 2012 Part No.
