USER MANUAL AXIS M3011 Network Camera
AXIS M3011 User’s Manual Notices This manual is intended for administrators and users of the AXIS M3011 Network Camera, and is applicable for firmware release 5.0 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS M3011 - Table of contents Contents AXIS M3011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS M3011 AXIS M3011 Key features • • • • • Superior image quality AXIS M3011 offers superior image quality with progressive scan, providing crisp and clear images of both illuminated and dark areas. Multiple H.264, Motion JPEG and MPEG-4 Part 2 streams Multiple H.264 and Motion JPEG streams can be provided either in full frame rate or individually optimized for different quality needs and bandwidth constraints. AXIS M3011 also supports MPEG-4 Part 2 for backward compatibility.
AXIS M3011 Overview camera module holder arrow camera arrow ceiling springs metal camera module holder network connector in camera* LED indicators control button magnetic dome cover plugs (2x) (may be replaced by tamper-proof screws (2x)) * RJ-45 Ethernet connector. Supports Power over Ethernet. Using shielded cables is recommended.
AXIS M3011 LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Green Steady green for normal operation. Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. To configure, go to Setup > System Options > LED settings.
AXIS M3011 - Accessing the Camera Accessing the Camera To install the AXIS M3011 network camera, refer to the installation guide supplied with your product. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 38.
AXIS M3011 - Accessing the Camera Setting the root password 1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK. The Enter Network Password dialog appears. 3. Enter the User name: root 4. Enter the password set in step 2, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 33.
AXIS M3011 - Accessing the Camera Setting the root password over a secure connection To gain access to the product, you must set the password for the default administrator user - ‘root’. This is done in the ‘Configure Root Password’ dialog, which appears when the network camera is accessed for the first time. To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate (see notes below).
AXIS M3011 - Lens adjustments Lens adjustments To adjust the position of the lens, follow these steps: Open the Live View page in your web browser. While checking the image in the Live View page, move the lens to the desired position. Focus The focus of the AXIS M3011 Network Camera is set at the factory from 0.5m to infinity. It does not normally need adjustment. To focus on objects closer than 0.5m, or if for some reason the lens has lost focus, this can be adjusted in the following way: 1.
AXIS M3011 - Lens adjustments The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up unless configured to do so. General controls The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video > Stream Profiles. The Manual trigger buttons can trigger an event directly from the Live View page.
AXIS M3011 - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264, Motion JPEG, and MPEG-4 video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream MPEG-4/H.
AXIS M3011 - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC control panel can be used to configure various video and audio settings. Please see the AMC user manual included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS M3011 - Video Video This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all settings; and Operators, who have access to the settings for Basic Setup, Video and Events. You can configure the camera by clicking Setup in the top right-hand corner of the Live View page. Click access the online help that explains the setup tools.
AXIS M3011 - Video Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area. CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth.
AXIS M3011 - Video White balance This is used to compensate for the different colors present in different light sources, to make the colors in the image appear the same. The AXIS M3011 can be set to automatically identify the light source and compensate for its color. Alternatively, for a the type of light source can be manually selected from the drop-down list. Please see the online help files description of each available setting.
AXIS M3011 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. Listed are the standard on this page for more stream profiles as well as the ones created under Video > Stream Profiles. See the online help files information Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS M3011 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the MPEG-4 and H.264 decoders included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer. Check the Enable recording button to enable recording from the Live View page.
AXIS M3011 - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images. An event that is triggered by a signal, such as a door switch, motion detection, or system event, is called a triggered event, see page 20. A scheduled event runs at pre-programmed times. An Action refers to what happens when the event occurs.
AXIS M3011 - Events Triggered Event A triggered event could be activated by: • • • • a manually activated action, such as from an action button in the web interface detected movement in a configured motion detection window on restart (reboot), after power loss camera tampering How to set up a triggered event The following example describes how to set up the camera to upload images when the main door is opened. Click Add triggered... on the Event Types page. The Triggered Event Type Setup page appears.
AXIS M3011 - Events Scheduled Event A Scheduled event can be activated at preset times, in a repeating pattern on selected weekdays. Configuration example: Click Add scheduled... on the Event Types page. Enter a descriptive Name for the event, such as Scheduled e-mail upload. Set the Priority (High, Normal or Low). Set the Activation Time parameters (24h clock) for the event - start on Sundays at 13.00 with a duration of 12 hours. Set the When Activated...
AXIS M3011 - Events Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. It is possible to configure a total of 10 Include and/or Exclude windows for motion detection.
AXIS M3011 - Events Configuring Motion Detection 1. Click Motion Detection in the Events menu. 2. Click the New button against Windows Name. 3. Select the Configure Included Windows or the Configure Excluded Windows option to define an Include or Exclude window, and enter a descriptive name in the field below. 4. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position) of the active window. 5.
AXIS M3011 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS M3011 - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes option.
AXIS M3011 - System Options Network Basic TCP/IP Settings AXIS M3011 support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network cameras receive an IP address according to the configuration in the network router.
AXIS M3011 - System Options Enable AVHS - AXIS Video Hosting System (AVHS) in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider please go to www.axis.com. If AVHS is not to be used this option can be disabled.
AXIS M3011 - System Options Advanced TCP/IP Settings DNS Configuration - DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - Automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings.
AXIS M3011 - System Options Notes: • For NAT traversal to work, this must be supported by the broadband router. • The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”, “Broadband sharing device” or “Home firewall” but the essential purpose of the device is the same. Enable/Disable - when enabled, the network cameras attempt to configure port mapping in a NAT router on your network, using UPnP™.
AXIS M3011 - System Options QoS Settings - For each type of network traffic supported by your Axis network video product, enter a DSCP (Differentiated Services Codepoint) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a network router or switch, the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic, for example, how much bandwidth to reserve for it.
AXIS M3011 - System Options RTP RTP/ MPEG-4 & H.264 - These settings are the port range, IP address, port number (video), and Time-To-Live value to use for the video stream(s) in multicast MPEG-4 and H.264 format. Only certain IP addresses and port numbers should be used for . multicast streams. For more information, please see the online help Bonjour The network cameras include support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this.
AXIS M3011 - System Options Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web. • • • • • System Log - Provides information about system events.
AXIS M3011 - System Options Resetting to Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 31) or use the Control button on the side of the camera (see page 5) as described below: Using the Control Button To reset the camera to the factory default settings using the Control Button: 1. 2. 3. 4. 5. Disconnect the power cable or if using PoE, disconnect the network cable.
AXIS M3011 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS M3011 - Troubleshooting Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters. The Log file is available from Setup > System Options > Support > Logs & Reports.
AXIS M3011 - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address Try installation again. The IP address must be set within two minutes after power is applied to the camera. Ensure the Ping length is set to 408. See Installation Guide. The camera is located on a different If the IP address intended for the camera and the IP address of your computer are subnet located on different subnets, you will not be able to set the IP address.
AXIS M3011 - Troubleshooting Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. In the case of blurred text overlays, or other rendering problems, you may need to enable Advanced Video Rendering from the MPEG-4/H.264 tab in the AMC control panel applet. Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded from the manufacturer's web site. Color saturation is different in Modify the settings for your graphics adapter.
AXIS M3011 - Technical Specifications Technical Specifications Function/group Item Camera Models Image sensor Lens Video AXIS M3011 ¼” Progressive scan RGB VGA CMOS • 3.0 mm, F2.0, fixed iris • Angle of view horizontal: 66° vertical: 48° Light sensitivity 1 lux, F2.0 Shutter time 1/5000 s to 1/4 s Video compression Resolutions Network Specification • H.264 Baseline profile • Motion JPEG • MPEG-4 Part 2 (ISO/IEC 14496-2) 160x120 to 640x480 Frame rate H.
AXIS M3011 - Technical Specifications Function/group Item System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system *Available at www.axis.
AXIS M3011 - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS M3011 - Glossary of Terms Glossary of Terms CCD (Charged Coupled Device) - This light-sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3".
AXIS M3011 - Glossary of Terms DNS (Domain Name System) - DNS is used to locate and translate Internet domain names into IP (Internet Protocol) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.com is much easier to remember than 192.0.34.166. The translation tables for domain names are contained in Domain name servers. Gateway - A gateway is a point in a network that acts as an entry point to another network.
AXIS M3011 - Glossary of Terms IP (Internet Protocol) - The Internet Protocol is a method transmitting data over a network. Data to be sent is divided into individual and completely independent "packets." Each computer (or host) on the Internet has at least one address that uniquely identifies it from all others, and each data packet contains both the sender's address and the receiver's address. Mbit/s (Megabits per second) - A measure of the bit rate, i.e. the rate at which bits are passing a given point.
AXIS M3011 - Glossary of Terms PoE (Power over Ethernet) - Power over Ethernet provides power to a network device via the same cable as used for the network connection. This is very useful for IP-Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet. e.g. 320x240. Alternatively, the total number of pixels (usually in megapixels) in the image can be used.
AXIS M3011 - Glossary of Terms SNMP (Simple Network Management Protocol) - SNMP forms part of the Internet Protocol suite, as defined by the Internet Engineering Task Force. The protocol can support monitoring of network-attached devices for any conditions that warrant administrative attention. congestion. This is suitable for live video, as there is no point in re-transmitting old information that will not be displayed anyway.
AXIS M3011 - Index A N Action Buttons 11, 22 Administrator 15 Alarm 26, 40 AMC 7 ARP/Ping 32 NAT traversal 8, 33 Network Settings 32 NTP Server 31 P Post-trigger Buffer 24 Pre-trigger Buffer 24 B Bit Rate 16 Bonjour 7 Buffer Size 24 Buffers 24 Q QoS (Quality of Service) 34 QuickTime 14, 21 C R Camera tampering 25 Control Button 39 Recovery 42 D S Date & Time 31 Default Viewer 21 DNS Configuration 33 DNS Server 33 Domain Name 33 Scheduled Event 25 Security 29 Server Time 31 SNMP 35 Support 36 S
