USER MANUAL AXIS M3014 Network Camera
About this document This manual is intended for administrators and users of the AXIS M3014 Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required.
AXIS M3014 Network Camera Table of Contents Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a browser . . . . . . .
AXIS M3014 Network Camera Hardware overview Hardware overview 1 2 3 4 5 7 8 6 9 1 2 3 4 5 6 7 8 9 Camera module holder arrow Camera arrow Ceiling Springs Metal camera module holder LED indicators Network connector Control button Magnetic dome cover 4
AXIS M3014 Network Camera Hardware overview Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). Caution Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded.
AXIS M3014 Network Camera Accessing the product Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 46. Note • To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS M3014 Network Camera Accessing the product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M3014 Network Camera Accessing the product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments. When using 50 Hz, the maximum frame rate is limited to 25 fps.
AXIS M3014 Network Camera Accessing the product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 10 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image.
AXIS M3014 Network Camera Media streams Media streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to stream H.264 The video compression standard H.
AXIS M3014 Network Camera Media streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M3014 Network Camera Media streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M3014 Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users. See page 32. 2.
AXIS M3014 Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 14. • Stream profiles. See page 15. • Camera settings. See page 16. • View area. See page 16. • Overlay image. See page 17. • Privacy mask. See page 17. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 15. • H.264. See page 15. • MJPEG. See page 15.
AXIS M3014 Network Camera Video • The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image You can modify the image resolution and compression, and rotate the image from the Image tab (Video > Video Stream). The image can also be mirrored from the Image tab.
AXIS M3014 Network Camera Video Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image. Increasing the Sharpness can increase bandwidth usage.
AXIS M3014 Network Camera Video 5. Click Save to save the settings. To modify the view area, modify the settings as required. Click Save. Tip: • The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays can be used to provide extra information and are superimposed over the video image. With overlay text it is possible to include date and time or view the current bit rate as overlay text.
AXIS M3014 Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 15. • Default Viewer for Browser. See page 18. • Viewer Settings. See page 19. • Action Buttons. These are the buttons described in Controls on the Live View page, on page 8 . • User Defined Links. See page 19.
AXIS M3014 Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 or higher Still image Displays still images only.
AXIS M3014 Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 16. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page.
AXIS M3014 Network Camera PTZ (Pan Tilt Zoom) 3. Specify the pause length between runs. 4. Select an available preset position and click Apply. 6. Specify the View Time in seconds or minutes. 7. Specify the View order or select the Random view order check box option. 8. Click Save. To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. For more information see the online help .
AXIS M3014 Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS M3014 Network Camera Detectors Set up motion detection To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the active window (window with red frame). 4.
AXIS M3014 Network Camera Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS M3014 Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applications > Overview, click Browse to locate the file and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.
AXIS M3014 Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see Applications, on page 25.
AXIS M3014 Network Camera Events • Record Video — record video to a selected storage. • Send Images — send images to a recipient. • Send Notifications — send a notification message to a recipient. • Status LED — flash the LED indicator. This can for example be used to validate triggers such as motion detection during product installation and configuration. Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.
AXIS M3014 Network Camera Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email Send Images Send Notification FTP Send Images HTTP Send Images Send Notification Network Share Send Images TCP Send Notification To add a recipient: 1. Go to Events > Recipients and click Add. 2. Enter a descriptive name 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5.
AXIS M3014 Network Camera Events To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS M3014 Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 30. • To set up action rules, see page 27. • To access recordings, see Recording List, on page 30. • To configure camera controlled storage, see Storage, on page 38. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M3014 Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
AXIS M3014 Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M3014 Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS M3014 Network Camera System Options If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration, on page 35. • Set manually allows you to manually set date and time. If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes. The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream.
AXIS M3014 Network Camera System Options Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation. AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.
AXIS M3014 Network Camera System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used. HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.
AXIS M3014 Network Camera System Options Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server.
AXIS M3014 Network Camera System Options To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 32. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings, on page 40. UPnPTM The Axis product includes support for UPnPTM.
AXIS M3014 Network Camera System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Click Restore to reset most settings to the factory default values.
AXIS M3014 Network Camera System Options Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.
AXIS M3014 Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M3014 Network Camera Troubleshooting arp -s temp ping -s 408 In Windows, type the following from a command/DOS prompt: arp -s ping -l 408 -t 2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade file to use.
AXIS M3014 Network Camera Troubleshooting The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4, on page 36. The router must support UPnPTM. Firewall protection Check the Internet firewall with your network administrator.
AXIS M3014 Network Camera Troubleshooting Status indicator LED is flashing red and the product is inaccessible A firmware upgrade has been interrupted or the firmware has otherwise been damaged See Emergency recovery procedure, on page 41. No images displayed on web page Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.
AXIS M3014 Network Camera Troubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.
AXIS M3014 Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS M3014 Image sensor Progressive scan RGB CMOS 1/4” Lens 2.9 mm: F2.0, fixed iris Horizontal angle of view: 80° Vertical angle of view: 48° Diagonal angle of view: 100° Minimum illumination 1 lux F2.
AXIS M3014 Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specifications available at www.axis.com Includes the ONVIF specification available at www.onvif.
AXIS M3014 Network Camera Technical Specifications Performance considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
User Manual AXIS M3014 Network Camera © Axis Communications AB, 2011 Ver. M1.7 Date: December 2011 Part No.
