USER MANUAL AXIS P1357–E Network Camera
About this document This manual is intended for administrators and users of the AXIS P1357–E Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).
AXIS P1357–E Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status LED when using Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the lens . . . . . . . . .
AXIS P1357–E Network Camera Table of Contents Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P1357–E Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 11 13 12 1 2 3 4 5 6 7 8 9 10 11 12 13 Focus puller Zoom puller LED indicator SD card slot (microSD) Audio in Audio out Network connector PoE Power LED Network LED Control button I/O terminal block RS485/422 connector Iris connector 6
AXIS P1357–E Network Camera Hardware Overview 1 2 3 4 5 6 7 14 8 9 10 11 12 13 15 16 17 18 19 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Sunshield adjustment screw (2x) Sunshield Product number (P/N) & Serial number (S/N). The serial number may be required during the installation. Top cover Network camera Housing LED indicator (fan and heater) Network connector Safety wire tab Cable holes Bottom cover screws (4x) Cable cover Cable cover screws (2x) Bottom cover Heaters.
AXIS P1357–E Network Camera Hardware Overview 15. 16. 17. 18. 19. Bracket screws (4x) Bracket adapter Network cable (route through wall bracket). Cable not included Wall bracket Bracket adjustment screw Connectors For technical specifications, see page 60. Network connector - RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE The product shall be connected using a shielded network cable (STP).
AXIS P1357–E Network Camera Hardware Overview RS-485/RS-422 connector - Two 2-pin terminal blocks for RS-485/RS-422 serial interface used to control auxiliary equipment, e.g. PTZ devices. LED Indicators LED Color Indication Network Green Steady for connection to a 100 MBit/s network. Flashes for network activity. Amber Steady for connection to a 10 MBit/s network. Flashes for network activity. Unlit No network connection. Green Steady green for normal operation.
AXIS P1357–E Network Camera Hardware Overview 2. Unscrew the standard lens. 3. Attach and screw on the new lens. Note There is no need to restart the Axis product after changing the lens. However, the product must be restarted if you are interchanging between a P-iris, DC-Iris or fixed/manual iris lens. In order to set the focus and position the lens, the Axis product must be connected to the network. To change the iris configuration: 1. Go to Setup > Video and Audio > Camera Settings.
AXIS P1357–E Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 60. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS P1357–E Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS P1357–E Network Camera Accessing the Product If the camera is mounted to a pan/tilt motor, select Uploadable PTZ driver. For information about how to upload a PTZ driver, see Installing a PTZ driver, on page 32. Capture Mode Changing capture mode when the product has been configured is not recommended as most other settings will be either removed or reset, for example: 1. Go to Setup > Video & Audio > Camera Settings. 2. Select the new capture mode. 3. Click Save. 4.
AXIS P1357–E Network Camera Accessing the Product Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 23. Click Pulse to activate the product’s output port for a defined period of time. For information about how to enable and configure output buttons, see page 30.
AXIS P1357–E Network Camera Accessing the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.
AXIS P1357–E Network Camera Accessing the Product The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls, on page 33.
AXIS P1357–E Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.
AXIS P1357–E Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P1357–E Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P1357–E Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS P1357–E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 21. • Stream profiles. See page 23. • Camera settings. See page 23. • Overlay image. See page 25. • Privacy mask. See page 26. • Focus. See page 20. • Audio settings. See page 26. • Audio clips. See page 28.
AXIS P1357–E Network Camera Video and Audio • Video & Audio > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • Video & Audio > Focus. Select the Show pixel counter option to enable the rectangle in the image.
AXIS P1357–E Network Camera Video and Audio Stream Profiles A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream profiles can be used: • When setting up recording using action rules. See Events, on page 39. • When setting up continuous recording. See Continuous Recording, on page 43. • In the Live View page – select the stream profile from the Stream profile drop-down list.
AXIS P1357–E Network Camera Video and Audio Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources. The Hold current option locks the current exposure settings.
AXIS P1357–E Network Camera Video and Audio conditions change, the iris will adjust itself to the best iris settings. If automatic iris adjustment is disabled, the iris will lock on the set position regardless of light conditions Day/Night The IR cut filter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when using an IR lamp, set the IR cut filter to Off. This increases light sensitivity and allows the product to “see” infrared light.
AXIS P1357–E Network Camera Video and Audio 1. Go to Video & Audio > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to the Axis product, see Overlay Image. 3. To include date and time, select Include date and Include time. 4. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming & Date/Time Formats in the online help . 5.
AXIS P1357–E Network Camera Video and Audio Audio Modes The Axis product supports the following audio modes: Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker. Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time.
AXIS P1357–E Network Camera Video and Audio Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth. For more information about these settings, please see the online help . Audio Output An external speaker can be connected to the product’s Audio-out connector (a built-in amplifier is required for this). The output can be connected to another amplifier with speakers.
AXIS P1357–E Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 23. • Default Viewer for Browser. See page 29. • Viewer Settings. See page 30. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 14. • User Defined Links. See page 30. • Output Buttons. See page 30.
AXIS P1357–E Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Still image Displays still images only. Click the Refresh button in your browser to view a new image.
AXIS P1357–E Network Camera Live View Config - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports, on page 52.
AXIS P1357–E Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area, on page 25. For more information on how to upload a driver, see Installing a PTZ driver, on page 32. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location.
AXIS P1357–E Network Camera PTZ (Pan Tilt Zoom) To install the PTZ driver go to PTZ> Driver Selection. Browse to find the driver (e.g. driver.ptz) and Upload. If the driver was successfully uploaded, it appears in the Select driver to use drop-down list. From this drop-down list, select the driver to install or remove, and click Save. Select Activate PTZ to enable PTZ. The address of the connected device appears against Device ID. Choose the Device type from the drop-down list.
AXIS P1357–E Network Camera PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Control Queue The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.
AXIS P1357–E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image. 3.
AXIS P1357–E Network Camera Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name. 3.
AXIS P1357–E Network Camera Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS P1357–E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS P1357–E Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see Applications, on page 38.
AXIS P1357–E Network Camera Events - Recurrence — trigger the rule periodically, see Recurrences, on page 42. This can for example be used to upload an image every 5 minutes. - Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 41. Available actions include: • Day/Night Vision Mode — set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port — activate an I/O port to control an external device.
AXIS P1357–E Network Camera Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period. For more information, see the online help .
AXIS P1357–E Network Camera Events Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern. 3. Click OK. To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
AXIS P1357–E Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 43. • To set up action rules, see page 40. • To access recordings, see Recording List, on page 43. • To configure camera controlled storage, see Storage, on page 51. Recording List Recorded videos are listed on the Recordings > List page.
AXIS P1357–E Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P1357–E Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P1357–E Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time: • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously.
AXIS P1357–E Network Camera System Options Assign IP Address using ARP/Ping The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power. 1. Acquire a free static IP address on the same network segment as the computer. 2. Locate the serial number (S/N) on the product label. 3. Open a command prompt and enter the following commands: Linux/Unix syntax arp -s temp ping -l 408 Linux/Unix example arp -s 192.
AXIS P1357–E Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet).
AXIS P1357–E Network Camera System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used. To enable HTTPS, go to System Options > Security > HTTPS. For more information, see page 44. NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet.
AXIS P1357–E Network Camera System Options SOCKS SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet). SOCKS is configured under System Options > Network > SOCKS.
AXIS P1357–E Network Camera System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 54. UPnPTM The Axis product includes support for UPnPTM. UPnPTM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnPTM can be disabled under System Options > Network > UPnPTM. RTP/H.
AXIS P1357–E Network Camera System Options 3. The card can now be removed. The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management. If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card. To avoid filling the card, it is recommended to remove recordings continuously.
AXIS P1357–E Network Camera System Options Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
AXIS P1357–E Network Camera System Options Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report text file in UTF–8 format.
AXIS P1357–E Network Camera System Options 1. Disconnect power from the product. 2. Press and hold the control button and reconnect power. See Hardware Overview, on page 6 . 3. Keep the control button pressed for about 15–30 seconds until the status LED indicator flashes amber. 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings.
AXIS P1357–E Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P1357–E Network Camera Troubleshooting arp -s temp ping -l 408 In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s ping -l 408 -t 2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address.
AXIS P1357–E Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has been configured). If required, a static IP address can be assigned manually.
AXIS P1357–E Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 64. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution.
AXIS P1357–E Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS P1357–E Image sensor Progressive scan RGB CMOS 1/3.2” Lens Varifocal 2.8 - 8 mm, F1.2, P-iris, IR corrected, CS-mount Horizontal angle of view 80°-32° Vertical angle of view 59°-24° Diagonal angle of view 103°-39° Remote back focus Focus range 0.3 m to infinity Day and night functionality Automatically removable infrared-cut filter Minimum illumination Color: 0.
AXIS P1357–E Network Camera Technical Specifications Function/group Item Specifications Audio Audio streaming Two-way, full duplex Audio compression AAC LC 8 kHz 32 kbit/s, 16 kHz 64 kbit/s G.711 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Configurable bit rate Audio input 3.5 mm jack for mic/line in, max 80 mVpp for microphone/max 6.
AXIS P1357–E Network Camera Technical Specifications Function/group Item Specifications DirectX 9c or higher For other operating systems and browsers, see www.axis.com/techsup General Management and maintenance AXIS Camera Management tool on CD and web-based configuration Firmware upgrades over HTTP or FTP, firmware available on www.axis.
AXIS P1357–E Network Camera Technical Specifications Function/group Item Specifications Video management software (not included) AXIS Camera Companion (included) AXIS Camera Station and video management software from Axis’ Application Development Partners (sold separately). For more information, see www.axis.
AXIS P1357–E Network Camera Technical Specifications Power connector DC power input 2-pin terminal block for power input. Audio connector 3.5 mm audio connectors 1 Tip 3 2 1 Audio Input Audio Output Microphone/Line in Line out (mono) Ground Ground 2 Ring 3 Sleeve RS-485/422 connector Two 2-pin terminal blocks for RS-485/RS-422 serial interface.
AXIS P1357–E Network Camera Technical Specifications • Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected. • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
User Manual AXIS P1357–E Network Camera © Axis Communications AB, 2013 Ver. M1.7 Date: March 2013 Part No.
