USER MANUAL AXIS P5532 PTZ Dome Network Camera
About this document This manual is intended for administrators and users of the AXIS P5532 Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required.
AXIS P5532 PTZ Dome Network Camera Table of Contents Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Midspan LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P5532 PTZ Dome Network Camera Table of Contents Symptoms, possible causes and remedial actions . . . . . . . . . . . . . . . . . . . . . . 50 Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P5532 PTZ Dome Network Camera Hardware overview Hardware overview 4 5 6 7 1 3 2 1 2 3 4 5 6 7 Part number (P/N) & Serial number (S/N) Network connector (High PoE) Multi-connector Control button SD memory card slot Status LED indicator Restart button Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet Plus (PoE+) IEEE 802.3at. Use the supplied midspan.
AXIS P5532 PTZ Dome Network Camera Hardware overview • Connecting to AXIS Internet Dynamic DNS Service. See page 40. To connect, press and hold the button for about 3 seconds. • Resetting the product to factory default settings. See page 46. Restart button - Press to restart the product.
AXIS P5532 PTZ Dome Network Camera Accessing the product Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 54.
AXIS P5532 PTZ Dome Network Camera Accessing the product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS P5532 PTZ Dome Network Camera Accessing the product Note • The default administrator user name root is permanent and cannot be deleted. • If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory default settings, on page 46. The Live View page If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button.
AXIS P5532 PTZ Dome Network Camera Accessing the product Activate the product’s fan with this button. Enable this button from Live View Config > Action Buttons. The Fan button is activated automatically. Press this button to activate it manually. Enable or disable the Gatekeeper by selecting On or Off from the drop-down list. See page 25 for more information about Gatekeeper. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only.
AXIS P5532 PTZ Dome Network Camera Accessing the product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specific area. Click in the image and drag to draw a rectangle surrounding the area to be magnified. To zoom out, rotate the mouse wheel.
AXIS P5532 PTZ Dome Network Camera Media streams Media streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to stream H.
AXIS P5532 PTZ Dome Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS P5532 PTZ Dome Network Camera Media streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P5532 PTZ Dome Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users.
AXIS P5532 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 16. • Stream profiles. See page 17. • Camera settings. See page 17. • Overlay image. See page 19. • Privacy mask. See page 19. • Audio settings. See page 19. • Audio clips. See page 21.
AXIS P5532 PTZ Dome Network Camera Video and Audio • The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image You can modify the image resolution and compression, and rotate the image from the Image tab (Video & Audio > Video Stream). Setting the compression level affects the image quality and bandwidth; the lower the compression, the higher the image quality with higher bandwidth requirements.
AXIS P5532 PTZ Dome Network Camera Video and Audio Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image. Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions.
AXIS P5532 PTZ Dome Network Camera Video and Audio Noise reduction - Set to On to enable noise reduction. Noise reduction may increase the amount of motion blur. Stabilizer - When monitoring environments that are subject to vibrations (e.g. traffic control), images may appear to be unsteady. Select the frequency, High or Low, that gives the best improvement in image quality. Enabling the stabilizer will limit the digital zoom. See the online help for more information.
AXIS P5532 PTZ Dome Network Camera Video and Audio Full duplex - Simultaneous two-way audio allowing you to transmit and receive audio (talk and listen) at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker. Half-duplex - Audio can be transmitted in both directions between the Axis product and the client computer, but only in one direction at a time.
AXIS P5532 PTZ Dome Network Camera Video and Audio Bit rate - Set the required bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth. For more information about these settings, please see the online help . Audio Output An external speaker can be connected to the product’s Audio-out connector.
AXIS P5532 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17. • Default Viewer for Browser. See page 22. • Viewer Settings. See page 23. • Action Buttons. These are the buttons described in Controls on the Live View page, on page 9 . • User Defined Links. See page 23. • Output Buttons. See page 23.
AXIS P5532 PTZ Dome Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 or higher Still image Displays still images only.
AXIS P5532 PTZ Dome Network Camera Live View Config Note A multi-connector cable (available from Axis) is required when connecting external I/O devices to the Axis product.
AXIS P5532 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 31. • When setting up Guard Tour. See page 26. • When setting up the Gatekeeper. See page 25 To add a preset position: 1.
AXIS P5532 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To configure the Gatekeeper, follow the online instructions under PTZ > Gatekeeper. Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser. To add a guard tour: 1. Go to PTZ > Guard Tour and click Add. 2. Enter a descriptive name. 3.
AXIS P5532 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the way out in any direction. This is useful then the view is zoomed in on an object. When Enable Auto-flip is selected, the Axis product will simulate continuous pan movement in the same direction, i.e.
AXIS P5532 PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the view.
AXIS P5532 PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection.
AXIS P5532 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applications > Overview, click Browse to locate the file and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.
AXIS P5532 PTZ Dome Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see Applications, on page 30.
AXIS P5532 PTZ Dome Network Camera Events - Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 33. Available actions include: • Day/Night Vision Mode — set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port — activate an I/O port to control an external device. • Play Audio Clip — see Audio Clips, on page 21. • PTZ Control - Preset Position — go to a preset position. - Guard Tour — start a guard tour, see Guard Tour, on page 26.
AXIS P5532 PTZ Dome Network Camera Events 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.
AXIS P5532 PTZ Dome Network Camera Events Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern. 3. Click OK. To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
AXIS P5532 PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 35. • To set up action rules, see page 32. • To access recordings, see Recording List, on page 35. • To configure camera controlled storage, see Storage, on page 43. Recording List Recorded videos are listed on the Recordings > List page.
AXIS P5532 PTZ Dome Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
AXIS P5532 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS P5532 PTZ Dome Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS P5532 PTZ Dome Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time: • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously.
AXIS P5532 PTZ Dome Network Camera System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.
AXIS P5532 PTZ Dome Network Camera System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time. This function can be disabled under System Options > Network > TCP/IP > Advanced.
AXIS P5532 PTZ Dome Network Camera System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554. Note H.264 video streams will not be available if the RTSP server is disabled.
AXIS P5532 PTZ Dome Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 37. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS P5532 PTZ Dome Network Camera System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. To avoid filling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks. To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings. For more information, see the online help .
AXIS P5532 PTZ Dome Network Camera System Options Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution.
AXIS P5532 PTZ Dome Network Camera System Options The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration. The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info). If required, a different log level can be used when sending emails. Advanced Scripting Scripting allows experienced users to customize and use their own scripts.
AXIS P5532 PTZ Dome Network Camera Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller. Connect the multi-connector cable to the product’s multi-connector (see page 5 ).
AXIS P5532 PTZ Dome Network Camera Multi-Connector Cable (sold separately) Connection diagram: 1 3.
AXIS P5532 PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS P5532 PTZ Dome Network Camera Troubleshooting arp -s temp ping -s 408 In Windows, type the following from a command/DOS prompt: arp -s ping -l 408 -t 2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade file to use.
AXIS P5532 PTZ Dome Network Camera Troubleshooting The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4, on page 41. The router must support UPnPTM. Firewall protection Check the Internet firewall with your network administrator.
AXIS P5532 PTZ Dome Network Camera Troubleshooting No images displayed on web page Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. Installation of additional ActiveX component restricted or prohibited Configure the Axis product to use a Java applet for updating video images in Internet Explorer.
AXIS P5532 PTZ Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. No audio or very poor audio quality Check that Enable audio support is selected under Setup > System Options > Security > Audio Support. Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Poor audio quality CPU overloaded Reduce the number of listeners and viewers.
AXIS P5532 PTZ Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS P5532 50 Hz, AXIS 5532 60 Hz Image sensor ExView HAD Progressive scan CCD 1/4” Lens f=3.6 – 104.4 mm, F1.43 – 3.67, autofocus, automatic day/night Horizontal angle of view: 53.1° - 2.0° Minimum illumination Color: 0.5 lux at 30 IRE F1.4 B/W: 0.01 lux at 30 IRE F1.4 Shutter time 1/30 000 s to 1/4 s (60 Hz) 1/30 000 s to 1/0.
AXIS P5532 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications Network Security Password protection, IP address filtering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.
AXIS P5532 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications Approvals EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, EN 55024, FCC Part 15 Subpart B Class B, ICES-003 Class B, VCCI Class B, C-tick AS/NZS CISPR 22, EN 60950-1, KCC Class B IEC 60721-4-3 Class 3K3, 3M3, EN/IEC 60068-2 IP51 Midspan: EN 60950-1, GS, UL, cUL, CE, VCCI, CB, KCC Dimensions (HxWxD) Camera with hard-ceiling mount: 195 x 183 x 183 mm (7.7” x 7.2” x 7.
User Manual AXIS P5532 PTZ Dome Network Camera © Axis Communications AB, 2011 Ver. M1.10 Date: December 2011 Part No.