USER’S MANUAL AXIS Q1755 Network Camera AXIS Q1755-E Network Camera
AXIS Q1755/-E User’s Manual Notices This manual is intended for administrators and users of the AXIS Q1755/-E Network Camera, and is applicable for firmware release 5.01 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial for advanced users, for developing shell scripts and applications.
AXIS Q1755/-E - Table of contents Contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q1755/-E - Product Description Product Description This manual applies to the AXIS Q1755/-E Network Cameras. The information provided here applies to all models, except where otherwise indicated. Key features • • • • • • • HDTV quality With HDTV performance, AXIS Q1755/-E deliver outstanding image quality and full fps in H.264. This is beneficial for video surveillance systems where very clear images and greater image detail are required.
AXIS Q1755/-E - Product Description Overview Status indicator LED Hole for wall/ceiling mount Bottom view SD memory card slot Rear view M37x0.75 mounting thread for optional lens adaptor Audio out Audio in Microphone button CVBS Y/Pb/Pr/CVBS Video out RS-485/422 connector Network connector Power connector Power indicator LED Network indicator LED Part number (P/N) & Serial number (S/N). The serial number may be required during the installation.
AXIS Q1755/-E - Product Description AXIS Q1755-E Part number (P/N) & Serial number (S/N). The serial number may be required during the installation.
AXIS Q1755/-E - Accessing the Camera Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS Q1755/-E Network Camera. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems.
AXIS Q1755/-E - Accessing the Camera Setting the root password To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when the network camera is accessed for the first time. To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
AXIS Q1755/-E - Accessing the Camera The Live View page If your network camera has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button: General controls View size - Click these buttons to scale the image down to 800 pixels wide or to full scale. Only available in Motion JPEG.
AXIS Q1755/-E - Accessing the Camera AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled. Speaker buttons - Click to switch the sound on or off. Microphone buttons - Click to switch the sound on or off. Use the slider to control the volume on the speaker and microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio.
AXIS Q1755/-E - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream H.
AXIS Q1755/-E - Video Streams AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS Q1755/-E - Basic Setup Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the network camera: 1. Users, see page 31. 2. TCP/IP, see page 33. 3. Date & Time, see page 33. 4. Video Stream, see page 11. 5. Audio Settings, see page 15.
AXIS Q1755/-E - Video & Audio Video & Audio Click to access the online help that explains the Setup tools. Video Stream Setup The video stream settings appear under four different tabs: • • • • Image Audio H.264 MJPEG Preview For a preview of the image before saving, select the Video Format and click Open... The pixel counter shows the number of pixels in an area of the image and can be use to ensure that the size of the image fulfills certain requirements, for example for face recognition.
AXIS Q1755/-E - Video & Audio Text Overlay Settings Use these settings to include a text, date, and time as overlay in the video stream. Click for information on available options. Preview Text, date & time overlay For a preview of the image before saving, select video format and Open. When satisfied with the settings, click Save. Audio Check the Enable Audio box to enable audio.
AXIS Q1755/-E - Video & Audio Stream Profiles There are four pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new, customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page. • To create a new stream profile, click Add... to bring up the Stream Profile Settings dialog. 1. Enter a unique name and a description for your profile. 2. Select a Video encoding (H.
AXIS Q1755/-E - Video & Audio View Image Settings Click View... to view the video stream with the current configuration. Once satisfied, click Save. Focus and zoom The camera's maximum zoom level can be limited if required. Zoom tele limit - Select a value from the drop-down list and click the Go to button to check the selected limit. The camera has automatic focus and will refocus when the image changes. This setting is enabled by default.
AXIS Q1755/-E - Video & Audio Audio Settings This section describes how to configure the basic audio settings for the network camera. The audio functionality is enabled under Video & Audio > Video Stream > Audio. Audio Channels Audio mode - The available audio modes are • Half duplex. Audio can be transmitted in both directions between the network camera and the client computer, but only in one direction at a time.
AXIS Q1755/-E - Video & Audio Audio Output If the sound from the speaker is too low or too high, adjust the output gain for the active speaker attached to the network camera. When satisfied with the settings, click Save, or click Reset to revert to previously saved settings. Note: To receive synchronized video in H.264 and audio, it is recommended that the time settings in the camera and client computer are synchronized with an NTP Server. This is enabled in the camera under System Options > Date & Time.
AXIS Q1755/-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles. Show stream profile selection - Uncheck this checkbox to remove the Stream profile drop-down list from the Live View page. See the online help files on this page for more information.
AXIS Q1755/-E - Live View Config Other browsers Server Push Recommended viewer for other browsers (Motion JPEG). QuickTime H.264 only. Java applet A slower imaging alternative to Server Push (Motion JPEG only). Still image Displays still images only. Hit the Refresh button in your browser to view a new image. Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.
AXIS Q1755/-E - Live View Config Output Buttons The output buttons are used to manually activate and inactivate the output port, for example, to switch a light on and off. To display the output buttons on the Live View page, select the type of control to use for the port from the drop-down list: • • Pulse - Activates the output for a defined period of time Active/Inactive - Displays two buttons, one for each action (on/off) See also Ports & Devices, on page 37.
AXIS Q1755/-E - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) AXIS Q1755/-E has 10x optical zoom, 12x digital zoom and autofocus and can immediately provide the desired field of view in perfect focus. The camera can be placed in a P/T device, in order to enable Pan/Tilt control from the camera. See www.axis.com for a list of compatible devices (Pelco D protocol). Go to Setup > System Options > Ports & Devices > COM Port for more information.
AXIS Q1755/-E - PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons Here are the controls for creating and saving shortcut command buttons. These buttons can provide direct access to various built-in auxiliary commands provided by the PT driver. The buttons are displayed in the Control Panel, which is available on the Live View page by clicking the Ctrl panel button. See PTZ (Pan Tilt Zoom), on page 23 for information on the PT driver.
AXIS Q1755/-E - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images. An event that is triggered by a signal, such as a door switch, motion detection, or system event, is called a triggered event, see page 26. A scheduled event runs at pre-programmed times. An Action refers to what happens when the event occurs.
AXIS Q1755/-E - Events Triggered Event A triggered event can be activated by: • Input ports • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Programming Interface (API) • IR cut filter • Movement in a motion detection window • Audio – when the sound level rises above or falls below the alarm level (configured under Video & Audio > Audio Settings, see page 15). • On boot – for example after power loss • Camera tampering, see page 27.
AXIS Q1755/-E - Events Continue image upload (unbuffered) – Upload video images for a fixed length of time or for as long as the trigger is active. Select type – Upload images to an FTP or HTTP server, send images by e-mail or save the video stream to the local storage disk. Create folder – Images uploaded to FTP and HTTP servers can be saved to designated folders. Folders can for example be named using the current date and time, see File Naming & Date/Time Formats in the online help.
AXIS Q1755/-E - Events When the Alarm for dark images parameter is enabled, alarms are generated for all cases where the lights are either dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus. If not enabled, no alarm will be sent. After you define these settings, click Save. Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the camera’s field of view. A total of 10 Include and/or Exclude windows can be configured.
AXIS Q1755/-E - Events Object Size History Sensitivity An object that appears in the region will trigger the motion detection for a long period Ordinary colored objects on ordinary backgrounds will trigger the motion detection High level Only very large objects trigger motion detection Low level Even very small objects An object that appears in the region Only very bright objects on a dark trigger motion detec- will trigger motion detection for only background trigger motion detection tion a very s
AXIS Q1755/-E - Recording List Recording List The Recording List window contains a list of recordings made to the SD memory card. It shows each recording's start time, length, the event type, and indicates if the recording is locked so that it can neither be deleted nor recorded over. To view a recording, select it from the list and click Play. For detailed recording and video information, select an individual recording from the list and click Properties.
AXIS Q1755/-E - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS Q1755/-E - System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS Q1755/-E - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes. Note: The time zone setting only applies when the device’s time is synchronized with an NTP server.
AXIS Q1755/-E - System Options Use the following IP address - To use a static IP address for the network camera, check the radio button and then make the following settings: • • • IP address - Specify a unique IP address for your AXIS Q1755/-E.
AXIS Q1755/-E - System Options For more information, please see Security, on page 31. Link-Local IPv4 Address This is enabled by default and assigns the network cameras an additional IP address for use with UPnP™. The camera can have both a Link-Local IP and a static/DHCP-supplied IP address at the same time - these will not affect each other. HTTP and HTTPS The default HTTP/HTTPS port numbers (80 and 443 respectively) can be changed to any port within the range 1024-65535.
AXIS Q1755/-E - System Options RTSP The RTSP protocol allows a connecting client to start an H.264 stream. Check the box to enable the server and enter the RTSP port number to use. The default setting is 554. Note that H.264 video streams will not be available if this service is not enabled. SOCKS SOCKS is a networking proxy protocol. The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server.
AXIS Q1755/-E - System Options Traps for SNMP v1/v2 Traps are used by the camera to send messages to a management system for important events or status changes. If Enable traps is selected, enter the email address where the trap message is to be sent as well as the Trap community that should receive the message. There are four types of traps available for AXIS Q1755/-E. • Cold start • Warm start • Link up • Authentication failed SNMP v3 SNMP V3 - provides encryption and secure passwords.
AXIS Q1755/-E - System Options LED Settings The Status indicator LED on the camera can be set to flash at a configurable interval (or to not light up at all) when the unit is accessed. For a listing of all LED behavior, see page 42, or the online help. Note that the LED does not flash when the stream is retrieved using H.264 multicast. Maintenance Restart – The camera is restarted without changing any settings. Restore – The unit is restarted and most current settings are reset to factory default values.
AXIS Q1755/-E - System Options • • • tracking all access to the camera, simple web attraction tracking, system analysis and troubleshooting. Server Report - Provides information about the server status and should always be included when requesting support. Parameter List - Shows the unit's parameters and their current settings. Connection List - Lists all clients that are currently accessing video and audio. It is also used for system analysis and troubleshooting.
AXIS Q1755/-E - About About Here you can find basic information about your network camera. You can also view third party software licenses.
AXIS Q1755/-E - Unit connectors Unit connectors Network - RJ-45 Ethernet connector. Supports PoE (Power over Ethernet, class 3). Using shielded cables is recommended. Audio in - 3.5mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal). Audio out - 3.5mm output for audio (line level), can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A pair of headphones can also be connected.
AXIS Q1755/-E - Unit connectors • Digital input - An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under Events > Port Status.) Notes: • • The I/O connector on AXIS Q1755-E is connected to the housing electronics at delivery and will trigger an input port event to indicate a fan or heater error when activated.
AXIS Q1755/-E - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About.
AXIS Q1755/-E - Troubleshooting If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems expendiently by providing a Server Report and a detailed description of the problem. The Server Report contains important information about the server and its software, as well as a list of the current parameters.
AXIS Q1755/-E - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping The camera is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS Q1755/-E - Troubleshooting Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the H.264 tab in the AMC control panel applet. Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded from the manufacturer's web site. Color saturation is different in H.264 Modify the settings for your graphics adapter.
AXIS Q1755/-E - Troubleshooting Problems uploading files Limited space There is only limited space available for the upload of your own files. Try deleting existing files to free up space. Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems with luminance.
AXIS Q1755/-E - Technical Specifications Technical Specifications Function/group Item Specification Camera • AXIS Q1755 50 Hz/60 Hz • AXIS Q1755-E 50 Hz/60 Hz Models Image sensor Lens Video Audio • f 5.1 - 51 mm, F1.8 - 2.1 • Auto day/night IR filter, autofocus • Near focus limit: 10mm (wide) or 800mm (tele) • Angle of view, horizontal: 50° – 5.4° • M37x0.75 mounting thread for optional lens adaptor Minimum illumination Color: 2 lux at 30IRE, F1.8 B/W: 0.2 lux at 30IRE, F1.
AXIS Q1755/-E - Technical Specifications Function/group Item Specification System Integration • Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream • Quality of Service (QoS) layer 3, DiffServ Model • Embedded Linux operating system *Available at www.axis.
AXIS Q1755/-E - Technical Specifications Function/group Item General Casing Specification AXIS Q1755: Metal (zink) AXIS Q1755-E: IP66-rated, IK10 impact-resistant aluminum enclosure Processors, memory • ARTPEC-3, 256 MB RAM, 128 MB Flash • Battery backed-up real-time clock Power • AXIS Q1755: 8 – 20 V DC max 11,2 W, 20 - 24 V AC max 17,4 VA or Power over Ethernet IEEE 802.3af Class 3 • AXIS Q1755-E: Power over Ethernet IEEE 802.
AXIS Q1755/-E - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
AXIS Q1755/-E - Glossary of Terms Glossary of Terms that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2" or 2/3". ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts.
AXIS Q1755/-E - Glossary of Terms remember than 192.0.34.166. The translation tables for domain names are contained in Domain name servers. gain of an amplifier. Gateway - A gateway is a point in a network that acts as an entry point to another network. In a corporate network for example, a computer server acting as a gateway often also acts as a proxy server and a firewall server.
AXIS Q1755/-E - Glossary of Terms Interlacing was developed many years ago for the analog TV world and is still used widely today. It provides good results when viewing motion in standard TV pictures, although there is always some degree of distortion in the image. address is a unique identifier associated with a piece of networking equipment, or more specifically, its interface with the network. For example, the network card in a computer has its own MAC address. To view interlaced video on e.g.
AXIS Q1755/-E - Glossary of Terms prompt or the command line in UNIX. P-VOP - See VOP. Pixel - A pixel is one of the many tiny dots that make up a digital image. The color and intensity of each pixel represents a tiny area of the complete image. Resolution - Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixel-columns (width) by the number of pixel-rows (height), e.g.
AXIS Q1755/-E - Glossary of Terms IMAP. These other protocols allow the user to save messages in a server mailbox and download them periodically from the server. whatever privileges you may have been granted for specific applications and data residing on that computer. UDP (User Datagram Protocol) - UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP).
AXIS Q1755/-E - Glossary of Terms more secure the encryption. WPA-PSK (Wi-Fi Protected Access - Pre-Shared Key) - This wireless encryption method uses a pre-shared key (PSK) for key management. Keys can usually be entered as manual hex values, as hexadecimal characters, or as a Passphrase. WPA-PSK provides a greater degree of security than WEP. YPbPr - analog video signal for component video. Zoom lens - A zoom lens can be moved (zoomed) to enlarge the view of an object to show more detail.
AXIS Q1755/-E - Index A L Active/Inactive 22 Alarm 28, 41 AMC 7 ARP/Ping 34 Audio 15 Audio input 18 Audio output 19 Audio Settings 18 AXIS Media Control 18 Lens 41 Live View 9 Live View Config 20 Local storage 37 Logs & Reports 38 M Motion Detection 28, 41 N B NAT traversal 8, 35 Network Settings 33 NTP Server 33 Backup 38 Bit Rate 15 Bonjour 7 Buffer Size 26 O Output 41 Output Buttons 22 C Camera tampering 27 Control Button 40 P Pinout - I/O connectors 41 Port Status 29 Ports & Devices 37 Pre- a
AXIS Q1755/-E - Index V Video Stream 14 59
