AXIS Q1941-E Thermal Network Camera User Manual
About this Document Regulatory Information This manual is intended for administrators and users of AXIS Q1941–E Thermal Network Camera, and is applicable to firmware 5.85 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
하는 것을 목적으로 합니다. 적절히 접지된 STP (shielded twisted pair) 케이블을 사용하여 제품을 연결 하십시오. Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.
AXIS Q1941-E Thermal Network Camera Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . .
AXIS Q1941-E Thermal Network Camera Table of Contents Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q1941-E Thermal Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE TICE NO Indicates a situation which, if not avoided, could result in damage to property.
AXIS Q1941-E Thermal Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 Power connector I/O and audio terminal connector Network connector Status indicator LED MicroSD memory card slot Control button Foot Mounting bracket Connectors and Buttons For technical specifications, see page 61. Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE). NOTICE TICE NO The product shall be connected using a shielded network cable (STP).
AXIS Q1941-E Thermal Network Camera Hardware Overview • Input/Output (I/O) devices When connecting external equipment, an Axis multicable is required in order to maintain the product’s IP rating. For more information, see Axis multicable (sold separately) on page 56. Power Connector Terminal connector for connecting AC/DC power supply. SD Card Slot NOTICE TICE NO • Risk of damage to SD card. Do not use sharp tools, metal objects or excessive force when inserting or removing the SD card.
AXIS Q1941-E Thermal Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer® with Windows® • Safari® with OS X® • ChromeTM or Firefox® with other operating systems. See Technical Specifications on page 61.
AXIS Q1941-E Thermal Network Camera Access the Product For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
AXIS Q1941-E Thermal Network Camera Access the Product The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button. The product’s heater is controlled by the ambient temperature and is turned on and off automatically. If required, the heater can be activated manually by clicking the Heater button. To show the button, go to Setup > Live View Config.
AXIS Q1941-E Thermal Network Camera Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio.
AXIS Q1941-E Thermal Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS Q1941-E Thermal Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS Q1941-E Thermal Network Camera Media Streams Note • = IP address • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q1941-E Thermal Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have restricted access to settings, see Users on page 43 See also the online help .
AXIS Q1941-E Thermal Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 17. • Stream profiles. See page 19. • Camera settings. See page 19. • Overlay image. See page 20. • Privacy mask. See page 22. • Audio settings. See page 22. • Audio clips. See page 24. Set Up Video Streams To set up the product’s video streams, go to Video & Audio > Video Stream.
AXIS Q1941-E Thermal Network Camera Video and Audio • Palette. The image can be colored by applying a palette. Colors in the image indicate temperature differences and can be used to improve visibility of fine details. The palette selected here is used as the default palette, other palettes can be selected on the Live View page. • Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount.
AXIS Q1941-E Thermal Network Camera Video and Audio • Highest Zipstream strength. High bandwidth reduction. Visible quality degradation in not prioritized areas in many scenes Lowest Zipstream strength is the default setting for the product. This configuration is very safe to use in all applications while still reducing the bit rate.
AXIS Q1941-E Thermal Network Camera Video and Audio The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image. Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low dynamic conditions. A lower setting reduces image noise, but the whole image will appear less sharp. The Contrast changes the relative difference in thermal radiation. It can be adjusted using the slidebar.
AXIS Q1941-E Thermal Network Camera Video and Audio To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 45. Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part of the image. Use a privacy mask to set up a dynamic mask which will always mask the specified part of monitored area.
AXIS Q1941-E Thermal Network Camera Video and Audio Start by enabling overlay text in the video stream: 1. Go to Video & Audio > Video Stream and select the Image tab. 2. Under Overlay Settings, select Include text. 3. Enter the modifier #D and, optionally, additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions.
AXIS Q1941-E Thermal Network Camera Video and Audio • Simplex – Network Camera speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone on buttons must both be active, see AMC Audio Controls on page 11 . • Simplex – Network Camera microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.
AXIS Q1941-E Thermal Network Camera Video and Audio For more information about these settings, please see the online help . Audio Output An external speaker can be connected to the Audio-out connector (an active speaker with built-in amplifier is required for this). The output can be connected to another amplifier with speakers. A stereo connector must be used for the audio out. Configure the audio output settings under Video & Audio > Audio Settings.
AXIS Q1941-E Thermal Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 19. • Default Viewer for Browser. See page 25. • Viewer Settings. See page 25. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 10. • User Defined Links. See page 25. • Output Buttons.
AXIS Q1941-E Thermal Network Camera Configure the Live View Page activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links will run the script in the background, in a hidden frame. Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.
AXIS Q1941-E Thermal Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object or if the product is tampered with. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm. Low sensitivity value implies that the product will generate an alarm only if the hit is powerful.
AXIS Q1941-E Thermal Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • The application AXIS Video Motion Detection is included with this product. See AXIS Video Motion Detection.
AXIS Q1941-E Thermal Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS Q1941-E Thermal Network Camera AXIS Video Motion Detection AXIS Video Motion Detection AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software, to, for example, record video or send a notification. AXIS Video Motion Detection 3 is included with the Axis product and is available under Setup > Applications.
AXIS Q1941-E Thermal Network Camera AXIS Video Motion Detection Clicking Save will save changes on all channels. Include Area The include area is the area in which moving objects will be detected. Objects moving outside the include area will be ignored. The object will be detected also if only a part of the object is inside the include area. Note To modify the include area, Internet Explorer and AXIS Media Control (AMC) must be used. The default include area is a square that covers the whole image.
AXIS Q1941-E Thermal Network Camera AXIS Video Motion Detection Note To use visual confirmation, Internet Explorer and AXIS Media Control (AMC) must be used. When visual confirmation is enabled, all moving objects found by the application will be encircled and followed by polygons. A red polygon indicates that the object is found and is detected as a moving object. A green polygon indicates that the object is found but is ignored because it is not in the include area or because of one of the ignore filters.
AXIS Q1941-E Thermal Network Camera AXIS Video Motion Detection 4. Click Save to apply the filter. 5. Use visual confirmation to verify the settings. 6. If the result is not satisfactory, increase the filter size in small steps. The filter size can also be set by entering a value between 10 and 50 in the field. The value corresponds to the distance from the center of the cross to one of the arrowheads.
AXIS Q1941-E Thermal Network Camera AXIS Video Motion Detection Using the Application in an Action Rule The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share. 2. Optionally, go to Setup > Video & Audio > Stream Profiles and create a stream profile to use for recording. 3.
AXIS Q1941-E Thermal Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
AXIS Q1941-E Thermal Network Camera Events • • • • • - Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 27. - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. - Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 27.
AXIS Q1941-E Thermal Network Camera Events • Send Notification – Send a notification message to a recipient. • Send SNMP Trap – Send an SNMP trap message to the operator. Make sure that SNMP is enabled and configured under System Options > Network > SNMP. • Send Video Clip – Send a video clip to a recipient. Add Recipients The product can send media files and messages to notify users about events.
AXIS Q1941-E Thermal Network Camera Events HTTPS Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Send Images Send Notification Specify login information for the HTTPS server and validate the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Send Video Clip Network Share A network share can also be used as a storage device for recorded video.
AXIS Q1941-E Thermal Network Camera Events Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern. 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
AXIS Q1941-E Thermal Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 41. • To set up action rules, see page 35. • To access recordings, see Find Recordings on page 40. • To play recordings, see Play Recording on page 40. • To export a recording as a video clip, see Export Video Clip on page 41. • To configure camera controlled storage, see Storage on page 51.
AXIS Q1941-E Thermal Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List. 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the filters. See also Find Recordings on page 40. 3. Select the recording and click Play. The recording will be played in a new browser window. Export Video Clip Recordings on the SD card or network share can be exported as video clips.
AXIS Q1941-E Thermal Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS Q1941-E Thermal Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS Q1941-E Thermal Network Camera System Options To use HTTPS, an HTTPS certificate must first be installed. Go to System Options > Security > Certificates to install and manage certificates. See Certificates on page 44. To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4.
AXIS Q1941-E Thermal Network Camera System Options Note Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled CA certificates that have been deleted will be reinstalled. A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. To install a self-signed certificate: 1.
AXIS Q1941-E Thermal Network Camera System Options If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes. The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the for information on how to create custom date and predefined formats or see File Naming & Date/Time Formats in the online help time formats.
AXIS Q1941-E Thermal Network Camera System Options Linux/Unix example arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4.
AXIS Q1941-E Thermal Network Camera System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
AXIS Q1941-E Thermal Network Camera System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
AXIS Q1941-E Thermal Network Camera System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use. The QoS settings are configured under System Options > Network > QoS.
AXIS Q1941-E Thermal Network Camera System Options RTP/H.264 The RTP port range and multicast settings are configured under System Options > Network > RTP. The RTP port range defines the range of ports from which the video/audio ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used. Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP session.
AXIS Q1941-E Thermal Network Camera System Options 4. The card can now be removed. Format SD Card NOTICE TICE NO Formatting the SD card will remove all data and recordings stored on the card. Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. An SD card inserted into the product can be manually formatted to one of the supported file systems. To manually format the SD card, follow these steps: 1.
AXIS Q1941-E Thermal Network Camera System Options To add a network share: 1. Go to System Options > Storage. 2. Click Network Share. 3. Enter the IP address, DNS or Bonjour name to the host server in the Host field. 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect.
AXIS Q1941-E Thermal Network Camera System Options • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 55.
AXIS Q1941-E Thermal Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE TICE NO Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting.
AXIS Q1941-E Thermal Network Camera Axis multicable (sold separately) Axis multicable (sold separately) When connecting external equipment to the Axis product, an Axis multicable is required in order to maintain the product’s IP rating. The Axis multicable can be purchased from your Axis reseller. Connect the Axis multicable to the product’s multi-connector. To locate the multi-connector, see Hardware Overview on page 7 .
AXIS Q1941-E Thermal Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS Q1941-E Thermal Network Camera Troubleshooting 4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again.
AXIS Q1941-E Thermal Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab).
AXIS Q1941-E Thermal Network Camera Troubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead. Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur.
AXIS Q1941-E Thermal Network Camera Technical Specifications Technical Specifications Models AXIS Q1941–E 7 mm/13 mm/19 mm/35 mm/60 mm Camera Image sensor Lens 7 mm: 55° viewa, F1.2 13 mm: 28° viewa, F1.0 19 mm: 19.4° viewa, F1.23 35 mm: 10.7° viewa, F1.2 60 mm: 6.2° viewa, F1.25 Sensitivity NETD < 70 mK Video Video compression H.264 (MPEG-4 Part 10/AVC) Baseline, Main and High Profiles Motion JPEG Resolutions Sensor is 384x288. Image can be scaled up to 768x576 Frame rate Up to 8.
AXIS Q1941-E Thermal Network Camera Technical Specifications External output activation Video and audio recording to edge storage Play audio clip Pre- and post-alarm video buffering Overlay text Data streaming Event data Built-in installation aids Pixel counter General Casing IP66- and IP67-rated metal casing (Aluminium) with integrated dehumidifying membrane and a germanium window Color: White NCS S 1002-B Memory 512 MB RAM, 256 MB Flash Power Power over Ethernet (PoE) IEEE 802.3af/802.
AXIS Q1941-E Thermal Network Camera Technical Specifications Export control This product is subject to export control regulations. You should always consult and comply with the regulations of the appropriate local export control authorities. a. Horizontal angle of view b. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (www.openssl.org), and cryptographic software written by Eric Young (eay@cryptsoft.com). Environmental responsibility: www.axis.
AXIS Q1941-E Thermal Network Camera Technical Specifications • Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
User Manual AXIS Q1941-E Thermal Network Camera © Axis Communications AB, 2015 Ver. M2.2 Date: November 2015 Part No.
