User`s manual

29
AXIS 206 - Troubleshooting
For additional assistance, please contact your reseller or see the support pages on the Axis
Website at www.axis.com/techsup
Installation of additional ActiveX
component restricted or prohibited
Configure your camera to use a Java applet for updating the video images under
Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for
more information.
Video/Image problems, general
Image too dark or too light Check the video image settings. See the online help on Video and Image Settings.
Slow image update Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame rates,
etc, will reduce the performance of the camera.
Low frame rate and/or noisy images. If there is insufficient lighting available, adjust the Low Light Behavior settings under the
Advanced Image settings. See the online help for more information.
Slow performance Slow performance may be caused by heavy network traffic, too many users accessing the
unit, low performance clients, image rotation.
Image gradually gets darker or lighter When using the AXIS 206 in locations lit by fluorescent lighting, check in the advanced
image settings that the Exposer control is set to Flicker-free.
Poor quality snapshot images
Screen incorrectly configured on your
workstation
In Display Properties, configure your screen to show at least 65000 colors, i.e. at least
16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.
Browser freezes
Netscape 7.x or Mozilla 1.4 (or later)
can sometimes freeze on a slow com
-
puter
Lower the image resolution.
Problems uploading files
Limited space There is only limited space available for the upload of your own files. Try deleting existing
files to free up space.