AXIS 210/211/211A Network Camera User’s Manual
About this Document EN55022/1998, and the requirements for immunity according to EN55024/1998 residential, commercial, and light industry. This manual is intended for administrators and users of the AXIS 210/211 Network Camera (firmware release 4.11) and the AXIS 211A Network Camera (firmware release 4.12). It includes instructions for using and managing the AXIS 210/211/211A on your network. Previous experience of networking will be of use when using this product.
AXIS 210/211/211A Contents Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AXIS 211/211A - Extra Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 210/211/211A Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 The I/O Terminal Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 210/211/211A - Product Features Product Features The AXIS 210, AXIS 211 and AXIS 211A are part of the latest generation of fully featured Axis Network Cameras, all based on the AXIS ARTPEC-2 compression chip. The AXIS 211 and AXIS 211A both feature a DC-Iris and support Power over Ethernet. In addition, the AXIS 211A supports two-way audio. All the instructions and information in this manual are valid for all three cameras unless otherwise stated.
AXIS 210/211/211A - Product Features AXIS 211/211A - Extra Features DC-Iris The AXIS 211/211A features a varifocal DC-Iris, which automatically regulates the amount of light entering the camera. Zoom and focus are adjusted manually with the aid of the pullers mounted on the lens. Power over Ethernet (PoE) Supporting PoE network transformers conforming to IEEE 802.3af, the AXIS 211/211A can be powered directly from the network cabling.
AXIS 210/211/211A - Product Features Overview Status indicator AXIS 211/211A Tele/wide puller Status indicator AXIS 210 Focus puller Control cable DC-Iris Underside Internal microphone (211A only) DC-Iris control cable (AXIS 211) Rear panel AXIS 210/211 Mounting screw socket Serial number Control button I/O terminal connector Network connector (and PoE for AXIS 211) Power connector Power indicator Network indicator DC-Iris control cable Rear panel AXIS 211A Power connector External Audio outp
AXIS 210/211/211A - Product Features Network Connector - The camera connects to the network via a standard network connector. Supporting NWAY, the camera detects the speed of the local network segment (10BaseT/100BaseTX Ethernet). This socket can also be used to power the AXIS 211/211A via PoE (Power over Ethernet). Audio Output - Audio output (line level), which can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A pair of headphones can also be attached.
AXIS 210/211/211A - Accessing the Camera Accessing the Camera After installation, the cameras can be used with most standard operating systems and browsers. The recommended browser is Internet Explorer with Windows, and Mozilla with other operating systems. See also the Technical Specifications, on page 49. Notes: •To perform the installation, please see the Installation Guide supplied with the product. This guide is also available from www.axis.
AXIS 210/211/211A - Accessing the Camera Setting the Password 1. When accessing a camera for the first time, the ‘Configure Root Password’ dialog will be displayed on the screen. 2. Enter a password and then re-enter it, to confirm the spelling. Click OK. 3. The ‘Enter Network Password’ dialog will appear. Enter the User name: root Note: The default administrator user name root is permanent and cannot be deleted. 4. Enter the password as set in step 2 above, and click OK.
AXIS 210/211/211A - Accessing the Camera 5. From the Focus adjustment page, set the DC-Iris to Enabled and click Save. Note: The DC-Iris should always be disabled while focusing the camera. This opens the iris to its maximum, which gives the smallest depth of field and thus the best conditions for correct focusing. When the focus is set with this method it will then be maintained in any light conditions.
AXIS 210/211/211A - Accessing the Camera The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only. It displays the following buttons: The Play/Stop button starts and stops the live video stream. The Snapshot button saves a snapshot of the video image currently being displayed. The Snapshot function and the target directory for saving snapshots can be configured from the AMC Control Applet in the Windows Control Panel (Internet Explorer only).
AXIS 210/211/211A - Configuration Configuration This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators, who have access to the settings for Video & Image, Audio, Live View Config and Event Configuration. The camera is configured under Setup from a standard browser (see Lens, on page 49). Accessing the Setup tools Follow the instructions below to access the Setup Tools from a browser. 1.
AXIS 210/211/211A - Configuration Overview of the Setup tools Basic Configuration The links under Basic Configuration are shortcuts providing a convenient way of making the basic settings the first time the unit is configured.
AXIS 210/211/211A - Configuration Event Configuration (Administrator/Operator) Tools Settings / Options / Description Instructions General Instructions Event Servers Specify destinations for uploaded image files and/or notification messages sent by the camera. FTP servers and HTTP servers can save image files. HTTP servers and TCP servers can receive notification messages. Event Types Set up event types so that the camera will perform various actions, e.g. upload images to a specified destination.
AXIS 210/211/211A - Configuration Video and Image The following descriptions offer examples of the features available in the cameras. For details of each setting, please refer to the online help available from the setup tools. Click to access the online help. Image Appearance Use the Image Appearance settings to change the image as required. The configuration of the video image and overlays will affect the camera’s overall performance, depending on how it is used and on the available bandwidth.
AXIS 210/211/211A - Configuration Overlay Settings Use these settings to include a) an image as an overlay, and/or b) the date and time, along with text of your own. Text, date and time overlays Overlay image All the components of the text overlay are included on one line at the top or bottom of the video image. An overlay image can be placed anywhere in the video image. To upload an overlay image, see below.
AXIS 210/211/211A - Configuration Overlay image requirements: Image Formats Image Size • Windows 24-bit BMP (full color) • Windows 4-bit BMP (16 colors) The height and width of the overlay image in pixels must be exactly divisible by 4. • OS/2 4-bit BMP (16 colors) Overlay image limitations: • The maximum overlay image size supported by the camera is 640x480, even when using a lower resolution. The overlay is automatically rescaled along with the image.
AXIS 210/211/211A - Configuration The Low-light behavior settings determine how the camera will compensate for at low light levels. These settings all affect video image quality and are basically a measure of how much noise to allow in the video images. Please see the online help for further instructions on these settings. MPEG-4 Settings The MPEG-4 standard provides many different coding tools for various applications in different situations.
AXIS 210/211/211A - Configuration The GOV length determines the sum total of P-images and I-images in a GOV. Setting the GOV length to a high value saves considerably on bandwidth. However there may be noticeable decay in the image at high values. Note: GOV = Group of VOPs VOP = Video Object Plane Video Object Plane = image AXIS Media Control The AXIS Media Control (AMC) is installed automatically the first time the camera is accessed from a browser.
AXIS 210/211/211A - Audio (AXIS 211A only) Audio (AXIS 211A only) The AXIS 211A can transmit audio to other clients using the internal or an external microphone and can play audio received from other clients by attaching a speaker. The Setup page for the AXIS 211A has an additional menu item called Audio, that allows different audio configurations to be set up, e.g. full duplex, half duplex and simplex. Note: The speaker attached to the audio output of the AXIS 211A must have a built-in amplifier, e.g.
AXIS 210/211/211A - Audio (AXIS 211A only) Audio Settings This section describes how to configure the basic audio settings for the 211A, e.g. set the communication mode and adjust the sound levels in the microphone and speaker connected to the camera. General Enable audio transmission to and from the AXIS 211A. Audio Channels There are two audio channels between the AXIS 211A and other clients, one for receiving audio and one for transmitting audio.
AXIS 210/211/211A - Audio (AXIS 211A only) When you select Simplex - AXIS 211A speaker only mode, the speaker connected to the AXIS 211A will play audio, but no audio will be transmitted from the AXIS 211A to other web clients. This could be used, e.g. to provide spoken instructions to a person seen in the network camera. This mode requires you to use the push to talk button.
AXIS 210/211/211A - Audio (AXIS 211A only) Advanced Audio Settings Audio Quality Settings The Advanced Quality Settings page allows you to tune the internal or external microphone connected to the AXIS 211A to suit your environment. Enable speech filter improves the sound quality when the microphone is placed close to the person talking and can also help reduce background noise. The filter cuts the lowest and the highest frequencies.
AXIS 210/211/211A - Live View Config Live View Config The features on the camera Live View page can be customized to suit your requirements, or you can upload and use your own custom web page. This is done by the administrator from Setup > Live View Config > Layout. Custom Settings To use your own custom web page, click the radio button Use custom settings and click Configure. Upload Own Web Files Your own web files, background pictures, etc.
AXIS 210/211/211A - Live View Config 2. Enter the path to the file, e.g. a file located on your workstation or click the Browse button. 3. Select the user level for the uploaded file. Setting the user access level means that you have complete control over which pages can be viewed by which users. 4. When the path is shown correctly in the text field, click the Upload button. All uploaded files are shown in the list in the lower section of the page.
AXIS 210/211/211A - Live View Config User-defined Links User-defined link Enter a descriptive name and enter the URL in the provided field. Example 1. Check Show Custom Link 1 2. Enter a descriptive name, e.g. My Website 3. Check the radio button for web link. 4. Enter the web link: e.g. http://www.example.com 5. Click Save. This link will then be shown on the Live View page and will open the specified website. User-defined CGI links can be used to issue advanced commands via the Axis HTTP API.
AXIS 210/211/211A - Live View Config Output Buttons These buttons can then be used to manually activate the output from the Live View page, e.g. to switch a light on and off. There are 2 options for how the output is activated: • The Pulse button activates the output for a defined period • Active/Inactive displays 2 buttons, one for each action (on/off) Default Video Format in Internet Explorer for Windows. Select default video format from the drop-down list.
AXIS 210/211/211A - Live View Config Click the Add button to open the External Video Source Setup dialog, which is used to make all the necessary settings. Enter the IP address or host name of the external video source you wish to add. The user can then choose to receive either MPEG-2, MPEG-4 or Motion JPEG video stream. Sequence Mode The Live View page can be configured to rotate through the internal and selected external video sources, in order, or randomly.
AXIS 210/211/211A - Event Configuration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed. The event type is the set of parameters (or conditions) that specifies how and when which actions will be performed. A common event type is when the camera uploads images when an alarm occurs. Many event types use an Event Server, to e.g. upload images to. This section describes how to set up event servers and event types, i.e.
AXIS 210/211/211A - Event Configuration Configuring Event Types An Event Type describes how and when the camera will perform certain actions. Example: If somebody passes in front of the camera, and an event that uses motion detection has been configured to act on this, the camera can e.g. record and save images to an FTP server, and/or send a notification email to a pre-configured email address with a pre-configured message. Images can be sent as email attachments.
AXIS 210/211/211A - Event Configuration Pre-trigger and Post-trigger buffers This function is very useful when checking to see what happened immediately before and/or after a trigger, e.g. 30 seconds before and/or after a door was opened. Check the Upload images checkbox under Event Types > Add Triggered... > Triggered by... to expand the web page with the available options. All uploaded images are JPEG images.
AXIS 210/211/211A - Event Configuration Motion Detection The motion detection feature is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
AXIS 210/211/211A - Event Configuration 8. Click Save. To exclude parts of the Include window, click the Configure Excluded Windows button and position the Exclude window as required, within the Include window. Please see the online help for descriptions of each available option.
AXIS 210/211/211A - System Options System Options Security User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: Users - the user list displays the authorized users and user groups (levels): Viewer Provides the lowest level of access, which only allows access to the Live View page.
AXIS 210/211/211A - System Options New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes. From the Time Mode section, select the preferred method to use for setting the time: • Synchronize with computer time - sets the time from the clock on your computer.
AXIS 210/211/211A - System Options Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings. Use the following DNS server address - enter the desired DNS server by specifying the following: Domain name - enter the domain(s) to search for the host name used by the camera. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g.
AXIS 210/211/211A - System Options HTTP The default HTTP port number (port 80) can be changed to any port within the range 1024-65535. This is useful for e.g. simple security port mapping. Network Traffic The default setting is Auto-negotiate which means that the correct speed is automatically selected. If necessary, the connection speed can be set by selecting it from the drop-down list.
AXIS 210/211/211A - System Options RTP (multicast) Multicast must be enabled for these settings to take effect. The settings are only valid when MPEG-4 is used as the video format. Multicast is automatically configured and should normally not be changed. Enter the IP address and the port number to use for the video stream in the required fields. Only IP addresses within certain ranges can be used for multicasting.
AXIS 210/211/211A - System Options Default - The Default button should be used with caution. Pressing this will return all of the camera's settings, including the IP address, to the factory default values. The camera will then have to be re-installed. Upgrade Server - See Upgrading the Firmware, on page 42. Backup - To take a backup of all of the parameters, and any user-defined scripts, click the Backup button.
AXIS 210/211/211A - System Options Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 39) or use the Control button on the underside of the camera (see the illustration on page 7) as described below: Using the Control Button To reset the camera to the factory default settings using the Control Button: 1.
AXIS 210/211/211A - Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera can be seen on the page Setup > Basic Configuration. Upgrading the Firmware Firmware is software that determines the functionality of the camera.
AXIS 210/211/211A - Troubleshooting Emergency Recovery Procedure If power or the network connection to the camera is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label on the underside of the camera. 1.
AXIS 210/211/211A - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping. Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. The camera is located on a different subnet. If the IP address intended for the camera and the IP address of your computer are located on different subnets, you will not be able to set the IP address.
AXIS 210/211/211A - Troubleshooting Poor rendering of MPEG-4 images Wrong color depth enabled in client. Check that 16 or 32 bit color depth is chosen in the client. Blurry text overlay image or other prob- Advanced Video Rendering may have to be enabled. Change this setting on the AMC conlem with rendering. trol panel applet, MPEG-4 tab. Graphics card driver. Check that the driver used is the latest available. The Power indicator is not constantly lit Faulty power supply.
AXIS 210/211/211A - Troubleshooting Browser freezes Netscape 7.x or Mozilla 1.4 (or later) can sometimes freeze on a slow computer. Lower the image resolution. Problems uploading files Limited space. There is only limited space available for the upload of your own files. Try deleting one or more existing files, to free up space. Overlay is not displayed Total size of image and text overlay exceeds maximum size of 640x480.
AXIS 210/211/211A - The I/O Terminal Connector The I/O Terminal Connector Pinout and Interface The 4-pin I/O terminal connector provides the interface to: • 1 transistor output • 1 digital input • auxiliary power and GND The terminal connector is used in applications for e.g. motion detection, event triggering, time lapse recording, alarm notification via email, image storage to FTP locations, etc. • Input - for connecting e.g. a doorbell.
AXIS 210/211/211A - The I/O Terminal Connector Connect input/output devices to the terminal connector as follows: 1. Loosen the corresponding screw on top of the pin (see above for the correct pin to use). 2. Push the cable into the connector and secure it by fastening the screw. 3. Once devices are connected, connect the terminal connector to the camera, making sure that all cables are securely fastened. Schematic Diagram - Terminal Connectors 3.
AXIS 210/211/211A - Technical Specifications Technical Specifications Item Specification Image sensor 1/4” Sony Wfine progressive scan RGB CCD Lens AXIS 210: Standard CS mount lens. F2.0. AXIS 211/211A: CS mount varifocal 3.0 - 8.0 mm, F1.0, DC-iris, horizontal viewing angle: 27º-67º, focus range: 0.2 m to infinity Illumination AXIS 210: 3 - 10 000 Lux. AXIS 211/211A: 0.75 - 500 000 Lux.
AXIS 210/211/211A - Technical Specifications Item Specification Watchdog Watchdog with automatic unit or process reboot Can be monitored by other systems via digital output Power 7-20 V DC max 5 W, or (AXIS 211/211A only) Power over Ethernet (IEEE 802.
AXIS 210/211/211A - Glossary of Terms Glossary of Terms Active Speaker - A speaker with a built-in power amplifier. ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required. ADPCM - Adaptive Differential Pulse Code Modulation. Predicts the analog signal digitally and the difference is coded. AMC - AXIS Media Control. The control required for viewing video images in Internet Explorer. Installs automatically on first use.
AXIS 210/211/211A - Glossary of Terms NTSC - National Television Standards Committee. NTSC is the standard format used for televisions in most of North and Central America, and Japan. NWAY - A network protocol that automatically negotiates the highest possible common transmission speed between two devices. PAL - Phase Altering Line. PAL is the standard format used for televisions in most of the world (other than the US, Canada, and Japan). PCM - Pulse Code Modulation.
AXIS 210/211/211A - Index 53 Index External Video 28 External Video Source 11 A F Action 30 Action Buttons 11, 27 Active/Inactive 11, 28 Administrator 13 Administrators 35 Alarm 33, 47 AMC 9 AMC Viewer Toolbar 12 Audio 21 Audio input 23 Audio Mode 22 Audio output 23 Auxiliary Power 47 AXIS Media Control 20, 22 B Backup 40 Basic Configuration 14 Buffer Size 32 Buffers 32 C CGI links 27 Configuration 13 Control Button 8, 41 D Date & Time 35 DC Power 47 Default Viewer 28 DNS Configuration 36 DNS Ser
AXIS 210/211/211A - Index Own Home Page 26 Own Web Files 25 P Pinout - I/O connectors 47 Port Status 34 Ports & Devices 39 Post-trigger Buffer 32 Power Connector 7 Pre-trigger Buffer 32 Pulse 11, 28 Push to talk 22 R Recovery 43 Referrals 35 Restart 39 Restore 39, 40 S Scheduled Event 30, 32 Security 35 Sequence Mode 11, 29 Server Time 36 Services 36 Setup Tools 14 Simplex 6, 21 Snapshot button 11 Support 40 System Options 35 System Options Overview 15 T TCP Server 30 TCP/IP Settings 36 Terminal
