Instruction manual

AXIS 2400+/2401+ Admin Manual Updating the Firmware

Appendix C - Updating the Firmware

The AXIS 2400+/2401+ firmware is stored in Flash memory. This memory is provided by a

silicon chip that, just like any other ROM device, retains data content even after power is

removed. Flash memory is unique because it allows its data to be erased and re-written.

This means you can install firmware updates for your AXIS 2400+/2401+ as they become

available - without having to replace any parts. New firmware can be simply loaded into

the AXIS 2400+/2401+ over the network.

Obtaining Updated firmware

The latest version of the AXIS 2400+/2401+ firmware is available free of charge from the

Axis website at www.axis.com or from your local distributor.

Updating the firmware

The AXIS 2400+/2401+ Flash memory is updated over the network using FTP.

See the detailed instructions supplied with each new firmware release.

Important!

• Always read the upgrade instructions available with each new release, before updating the firmware.

• Upgrading normally takes between 30 seconds and 10 minutes, although it can take longer. After

starting the process, you should always

wait at least 20 minutes before power-cycling the AXIS

2400+/2401+ - even if you suspect the procedure has failed.

• In controlled environments, flash memory updates provide a very safe way of updating the firmware.

However, flash products can become damaged if the update is not performed correctly. Your dealer

reserves the right to charge for any repair attributable to faulty updating by the user.