Service manual

31
BEVMAX 3 5800-4 TROUBLESHOOTING “XY” ISSUES
1. Selection will not vend.
a. Does a different selection vend?
i. Perform TEST VEND in TEST MENU ensure proper selection vends.
ii. Check Custom Space-To-Sales has been enabled.
1. Check STS configuration in SETUP MODE 2 Menu.
b. Did the gate actuate at all?
i. Plunger cycled but gate but did not fully actuate.
1. Gate Sticking.
a. Check plunger to target alignment in position test.
b. Shuttle bad.
c. Bent pins.
d. Check gear box & follower.
2. Possible delivery cup assembly position alignment problem
a. Plunger should hit approximately ¼” from top edge of
target.
i. Adjust shelf offset see programming “Test
Vend/Position Test”.
b. Perform vend test on selections.
i. Only occurs on one column.
1. Defective target.
2. Defective gear box.
3. Defective follower.
ii. Occurs on entire shelf.
1. Shelf not secured on supports.
2. Position alignment.
iii. Occurs on same column, multiple shelves (A2,
B2, C2, D2, E2).
1. Shelf not secured on supports.
2. Position alignment.
3. Plunger did not cycle fully.
a. Replace delivery cup assembly.
b. Replace control board.
ii. Gate did actuate
1. Product and gate mismatch.
2. Possible delivery cup assembly position alignment problem
a. Plunger should hit approximately ¼” from top edge of
target.
i. Adjust position alignment see programming
“Test Vend/Position Test”.
b. Perform vend test on selections.
i. Only occurs on one column.
1. Defective target.
2. Defective gear box.
3. Defective follower.
3. Dirty / worn tray slide with pusher.
a. Check slide with pusher.
2. Delivery Cup Assembly Plunger Issues.
a. Plunger jam/dry vend.
i. Syrup/dirt causing plunger to stick.
ii. Replace delivery cup assembly.
iii. Replace control board.
1. Software did not attempt to vend