User`s manual

Troubleshooting User’s Manual
138
No info file on:
<server address>
The information file could not be stored on the FTP
server. Possible reasons are lack of memory or naming
conflicts. The image file will be removed.
No paper in scanning device No paper in the sheet feeder. Applies to scanners and
digital copiers without a flatbed.
No valid mail recipient found All the selected e-mail destinations were incorrect.
Not available:
<server address>
Cannot establish communication with the server spec-
ified in <server address>. Please try again later.
Out of memory The document image contains too much data. Please
try another profile.
Out of scanner image memory The document image contains too much data. Please
contact your equipment supplier.
Paper jam Paper jam in the scanner device. Remove paper to con-
tinue sending.
Scanner compression unit failure The image compression unit in the scanner device did
not work properly. Contact your equipment supplier.
Scanner firmware failure The scanner device reports a software failure. Contact
your supplier.
Scanner fuse blown A fuse in the connected scanner device is blown. Refer
to your suppliers user documentation for instructions.
Scanner hardware failure The scanner device reports a hardware failure. Contact
your equipment supplier.
Scanner lamp failure The lamp in the connected scanner device is blown.
Refer to your suppliers user documentation for in-
structions.
Scanner not connected
Scanner disconnected
Please check the scanner device connection and try
again.
Scanner not ready, please check
scanner and retry
The scanner device is busy. Please try again. If the error
occurs repeatedly, contact your equipment supplier.
Scanner not ready, please check
scanner and restart the scan server
An error has occurred in the scanner device. Check the
scanner device and restart the Document Server.
Scanner not supported The attached scanner device is not supported. Digital
copying/scanning will not work properly.
Scanner warming up, please retry The scanner device lamp must reach the correct tem-
perature and intensity.
Scanning failed An error occurred whilst sending. Please refer to earlier
messages.
SCSI command sequence illegal
(AXIS 70/7000)
The scanner device cannot receive the SCSI commands
in the order they were sent. Contact your Document
Server dealer.
SCSI parameter length
illegal (AXIS 70/7000)
The length of the SCSI command is illegal. Contact
your Document Server dealer.
SMTP Authentication is not
supported on xxx
Check xxx and make sure that SMTP authentication is
supported
SMTP Authentication failed for
user xxx
Invalid user name for SMTP authentication. Enter a
correct user name.
Message Description