AXIS A1001 Network Door Controller & AXIS Entry Manager User Manual
About this Document This manual is intended for administrators and users of AXIS A1001 Network Door Controller and is applicable to AXIS Entry Manager and firmware 1.25 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
the product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Disposal and Recycling When this product has reached the end of its useful life, dispose of it according to local laws and regulations.
AXIS A1001 Network Door Controller & AXIS Entry Manager Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview Hardware Overview The hardware overview is divided into the following categories: • Front and back. See page 5 . • I/O interface. See page 6 . • External power inputs. See page 6 . • Power outputs. See page 6 . • LED indicators, buttons and other hardware. See page 7 .
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview 1 4 2 6 3 8 5 7 9 10 11 12 I/O 1 10 3 8 4 7 6 5 interface: Reader data connector (READER DATA 1) Reader data connector (READER DATA 2) Reader I/O connector (READER I/O 1) Reader I/O connector (READER I/O 2) Door connector (DOOR IN 1) Door connector (DOOR IN 2) Auxiliary connector (AUX) Audio connector (AUDIO) (not used) External power inputs: 2 Power connector (DC IN) 12 Network connector (PoE) Power outputs: 9 Power lock
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview 2 3 4 1 5 6 7 13 8 12 9 11 LED 1 2 3 4 5 6 7 8 9 10 11 12 13 10 indicators, buttons and other hardware: Power LED indicator Status LED indicator Network LED indicator Reader 2 LED indicator (not used) Reader 1 LED indicator (not used) Tampering alarm pin header – front (TF) Tampering alarm pin header – back (TB) Lock LED indicator Lock LED indicator Tampering alarm sensor – front SD card slot (microSDHC) (not used) Control
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview Lock Green Steady when not energized. Red Steady when energized. Unlit Floating. Note • The Status LED can be configured to flash while an event is active. • The Status LED can be configured to flash for identifying the unit. Go to Setup > Additional Controller Configuration > System Options > Maintenance . Connectors and Buttons For technical specifications, see page 54.
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview Power Outputs Power Lock Connector 4-pin terminal block for connecting one or two locks. The lock connector can also be used to power external devices. For specifications, see page 60. Power & Relay Connector 6-pin terminal block for connecting power and the door controller’s relay to external devices such as locks and sensors. For specifications, see page 60.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 54 Access from a Browser 1. Start a browser (Chrome, Internet Explorer, Firefox, Safari). 2.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access the Product The Overview Page The Overview page in AXIS Entry Manager shows information about the door controller’s name, MAC address, IP address, and firmware version. It also enables you to identify the door controller on the network or in the system.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration System Configuration To open the product’s Setup pages, click Setup in the top right-hand corner of the Overview page. The Axis product can be configured by administrators. For more information about users and administrators, see page 24, page 29, and page 41. Configuration – Step by Step Before you start using the access control system, you should complete the following setup steps: 1.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Note • When you switch languages, the date format also changes to a format commonly used in the selected language. The correct format is displayed in the data fields. • If you reset the product to factory default settings, AXIS Entry Manager switches back to English. • If you restore the product, AXIS Entry Manager will continue to use the selected language.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Create a New Hardware Configuration To create a new hardware configuration from the beginning: 1. Go to Setup > Hardware Configuration and click Start new hardware configuration. If the product’s hardware has not been configured before or has been deleted, Hardware Configuration will be available in the notification panel in the Overview page. 2.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration • Open circuit = Open door – Select if the door monitor circuit is normally closed. The door monitor gives the door open signal when the circuit is open. The door monitor gives the door closed signal when the circuit is closed. Cancel access time once door is opened – Select to prevent tailgating, that is, stop unauthorized visitors from accessing the door. The door will lock immediately after the door has been opened.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration - Open circuit = Locked – Select if the lock monitor circuit is normally closed. The lock monitor gives the door unlocked signal when the circuit is closed. The lock monitor gives the door locked signal when the circuit is open. - Open circuit = Unlocked – Select if the lock monitor circuit is normally open. The lock monitor gives the door unlocked signal when the circuit is open.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration 1. Install end of line resistors on all the used inputs. See the connection diagram on page 62. 2. Go to Setup > Hardware Reconfiguration and select Enable supervised inputs. You can also enable supervised inputs during the hardware configuration. Supervised Input Compatibility The following connectors support supervised inputs: • Reader I/O connector – tampering signal. See page 58. • Door connector. See page 59.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration • Set the date and time manually. See page 18. • Get the date and time from the computer. See page 18. Current controller time displays the door controller’s current date and time (24h clock). The same options for date and time are also available in the System Options pages. Go to Setup > Additional Controller Configuration > System Options > Date & Time. Get the Date and Time from a Network Time Protocol (NTP) Server 1.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Basic TCP/IP Settings The Axis product supports IP version 4 (IPv4). The Axis product can get an IPv4 address in the following ways: • Dynamic IP address – Obtain IP address via DHCP is selected by default. This means that the Axis product is set to get the IP address automatically via Dynamic Host Configuration Protocol (DHCP). DHCP allows network administrators to centrally manage and automate the assignment of IP addresses.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Important • All changes to card formats apply to the whole system of door controllers. • You can only enable and disable card formats if at least one door controller in the system has been configured with at least one reader. See Configure the Hardware on page 13 and Configure Readers and REX Devices on page 16. • Two card formats with the same bit length cannot be active the same time.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration - BinBE2Hex – Binary data is encoded as hex-lowercase numbers in big endian byte order. The hexadecimal system, also known as the base-16 number system, consists of 16 unique symbols: the numbers 0–9 and the letters a–f. Big endian byte order means that in a multiple-byte sequence, the first byte is the biggest. For information about which field maps your card format uses, see the manufacturer’s instructions.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration • Name – The user-defined name of the door controller. If the administrator has not set a name when configuring the hardware, the default name will be shown. • IP address • MAC address • Status – The door controller from which you access the system will show status This controller. The other door controllers in the system will show status Online.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration 3. After the hardware configuration has been reset, go to Setup > Manage Network Door Controllers in System. 4. In the Network door controllers in system list, identify the door controller that you want to remove and click Remove from system. 5. A dialog opens reminding you to reset the door controller’s hardware configuration. Click Remove controller to confirm. 6.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management Access Management About Users In AXIS Entry Manager, users are people who have been registered as owners of one or more tokens (identification types). Each person must have a unique user profile to be granted access to doors in the access control system. The user profile consists of credentials that tell the system who the user is and when and how they are granted access to doors.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 8. Add users to groups. For applied examples of this workflow, see Example Access Schedule Combinations on page 31. Create and Edit Access Schedules Access schedules are used to define general rules for when doors can and cannot be accessed. They are also used to define rules for when groups can and cannot access the doors in the system. For more information, see Access Schedule Types on page 25. To create a new access schedule: 1.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management cannot override that identification type schedule. However, if a group schedule is more restrictive about access than the identification type schedule, the group schedule overrides the identification type schedule. Identification type schedules and group schedules can be combined in several ways to achieve different results. For example access schedule combinations, see page 31.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management Create and Edit Groups Groups allow you to manage users and their access rights collectively and efficiently. A group consists of credentials that tell the system which users the group consists of and when and how the group members are granted access to the doors. Each user must belong to one or more groups. To add a user to a group, drag and drop the user to the desired group in the Groups list.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management If both identification types Card number only and PIN only are added, users can choose to either swipe their card or enter their pin to access the door. But if, instead, only the identification type Card number and PIN is added, users must both swipe their card and enter their PIN to access the door. 6. To define when the credentials are valid, drag a schedule to each identification type.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 4. Select the Unlock state (unlocked or unlock both locks depending on whether the door has one or two locks). 5. Click OK. 6. Apply the predefined Office hours access schedule to the Scheduled unlock state. To verify when the door is unlocked, click . To delete a scheduled unlock state or access schedule, click .
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 4. Click Save. 5. Drag the user to one or more groups in the Groups list. If the Groups list is empty, create a new group. See Create and Edit Groups on page 27. To expand an item in the Users list and view a user’s credentials, click . To find a specific user, enter a filter in the filter users field. To force exact matches, surround the filter text with double quotation marks, for example “John” or “potter, virginia”.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 1. Go to Setup > Import Users. 2. Locate and select the *.csv or *.txt file that holds the list of users. 3. Select the correct credential option for each column. 4. To import the users to the system, click Import users. 5. Verify that each column contains the correct type of credential. 6. If the columns are correct, click Start importing users. If the columns are incorrect, click Cancel and start over. 7.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 2. Create a day shift hours Schedule item that recurs Monday–Friday, 06:00–16:00. 3. Create two groups, one Group called Guards and one Group called Day shift personnel. See page 27. 4. Drag the predefined Always access schedule to the Guards group. 5. Drag the Day shift hours access schedule to the Day shift personnel group. 6. Add the Card number and PIN and Card number only identification types to the door’s reader. 7.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration Alarm and Event Configuration Events that occur in the system, for example when a user swipes a card or a REX device is activated, are logged in the event log. Logged events can be configured to trigger alarms and such alarms are logged in the alarm log. • View the event log. See page 33. • View the alarm log. See page 33. • Configure the event and alarm logs. See page 33.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration Important Each time that you enable or disable global events, the event log is cleared. This means that all events before that moment are removed and the event log starts over. Alarms can also be configured to trigger actions such as email notifications. For more information, see Set Up Action Rules on page 34.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration 6. Under Actions, select Send Notification from the Type drop-down list. 7. Select an email recipient from the drop-down list. See Add Recipients on page 37. The following example describes how to set up an action rule to activate an output port when the door is forced open. 1. Go to Setup > Additional Controller Configuration > System Options > Ports & Devices > I/O Ports. 2.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration • • • - Area Removed – Not supported by this version of AXIS Entry Manager. Must be configured by a client such as an access management system, through the VAPIX® application programming interface, that supports this feature and use devices that can provide the required signals. Triggers the action rule when an access area is removed from the system.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration • • • - Network – Triggers the action rule when the network connection is lost. Select Yes to trigger the action rule when the network connection is lost. Select No to trigger the action rule when the network connection is restored.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration 1. Go to Setup > Additional Controller Configuration > Events > Recipients and click Add. 2. Enter a descriptive name. 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1.
AXIS A1001 Network Door Controller & AXIS Entry Manager Reports Reports The Reports page allows you to view, print, and export reports that contain different types of information about the system. For more information about which reports that are available, see Report Types on page 40. View, Print, and Export Reports To open the Reports page, click Reports. To view a report, click View and print. To print a report: 1. Click View and print. 2. Select the columns that shall be included in the report.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options System Options Security Users User access control is enabled by default and can be configured under Setup > Additional Controller Configuration > System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. The user list displays authorized users and user groups (access levels): Administrator - Unrestricted access to all settings; can add, modify and remove other users.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page. IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options 1. Create a self-signed certificate as described above. 2. Go to Setup > Additional Controller Configuration > System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4. Copy the PEM-formatted request and send to the CA of your choice. 5. When the signed certificate is returned, click Install certificate and upload the certificate.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings and then perform the installation again. For information about how to reset to factory default, see page 50. ARP/Ping The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 44.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to controller management and logs accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting The AVHS settings are configured under Setup > Additional Controller Configuration > System Options > Network > TCP IP > Basic.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under Setup > Additional Controller Configuration> System Options > Network > TCP/IP > Advanced. Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4. Select Use the host name to set the host name manually.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options Alternative HTTP port - Select this option to manually define an external HTTP port. Enter a port in the range 1024–65535. If the port field is empty or contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal. Note • An alternative HTTP port can be used or be active even if NAT traversal is disabled.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS on page 41. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE TICE NO Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.
AXIS A1001 Network Door Controller & AXIS Entry Manager Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem.
AXIS A1001 Network Door Controller & AXIS Entry Manager Troubleshooting 3. Open a browser and type in the product’s IP address. In the page that opens, use the Browse button to select the upgrade file to use. Then click Load to restart the upgrade process. 4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator. 5. Reinstall the product, referring to the Installation Guide.
AXIS A1001 Network Door Controller & AXIS Entry Manager Troubleshooting Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Technical Specifications AXIS A1001 Network Door Controller Item Specifications Models AXIS A1001 Network Door Controller Readers Up to 2 readers per controller (Wiegand, RS485 (OSDP) with supported card formats Doors 1–2 doors per controller1 Credentials Up to 15 000 with third-party access management software depending on server capacity Event history 30 000 First in First out (FIFO) per controller Access schedule
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Function/group Item Specifications General Casing Plastic Software Configuration and basic access control management through Internet Explorer, Firefox, Chrome, or Safari Memory 256 MB RAM, 4 Gbit Flash Power Power in: 10–30 V DC, max 26 W or Power over Ethernet IEEE 802.3af/802.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications AXIS Entry Manager Function/group Door controller Digital I/O Network Events & Alarms System features Item Specifications Models AXIS A1001 with built-in web-based software Readers Up to 2 readers per controller1 (Wiegand, RS485 (OSDP) with supported card formats Controllers 1–33 Credentials Up to 400 Event history 30 000 First in First out (FIFO) per system I/O interface Reader I/0: DC output: 2x 12 V DC out
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Function/group Item Specifications General Casing Plastic Software Configuration and basic access control management through Internet Explorer, Firefox, Chrome, or Safari Memory 256 MB RAM, 4 Gbit Flash Power Power in: 10–30 V DC, max 26 W or Power over Ethernet IEEE 802.3af/802.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Reader Data Connector 6-pin terminal block supporting RS485 and Wiegand protocols for communication with the reader.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Door Connector Two 4-pin terminal blocks for door monitoring devices (digital input). All door input pins can be supervised. If the connection is interrupted, an alarm is triggered. To use supervised inputs, install end of line resistors. Use the connection diagram for supervised inputs. See page 62. Function Pin 0 V DC (-) 1, 3 Input 2, 4 Notes Specifications 0 V DC For communicating with door monitor.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). Use Category 5e cables or higher. Function Specifications Power and Ethernet Power over Ethernet IEEE 802.3af/802.3at Type 1 Class 3, 44–57 V DC Max load on outputs = 7.5 W Power Lock Connector 4-pin terminal block for powering one or two locks (DC output). The lock connector can also be used to power external devices.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Function Pin Notes Back tampering alarm 1–2 Front tampering alarm 1–2 To bypass the front and back tampering alarm simultaneously, connect jumpers between TB 1, TB 2 and TF 1, TF 2 respectively. Bypassing the tampering alarms means that the system will not identify any tampering attempts. Note Both the front and back tampering alarms are connected by default.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Supervised Inputs i 22 kΩ 4.7 kΩ ii To use supervised inputs, install end of line resistors. This applies to all supervised inputs. For information about limitations and updates, see the product’s release notes.
User Manual AXIS A1001 Network Door Controller & AXIS Entry Manager © Axis Communications AB, 2013 - 2014 Ver. M5.7 Date: November 2014 Part No.