USER MANUAL AXIS A1001 Network Door Controller & AXIS Entry Manager
About this Document This manual is intended for administrators and users of AXIS A1001 Network Door Controller and is applicable to AXIS Entry Manager and firmware 1.15 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal.
AXIS A1001 Network Door Controller & AXIS Entry Manager Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 Front and back: 1 Cover 2 Cover screw 3 Cover removal slot 4 Base 5 DIN clip – upper 6 Tampering alarm switch – back 7 DIN clip – lower 8 Part number (P/N) & Serial number (S/N) 5
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview 1 4 2 6 3 8 5 7 9 10 11 12 I/O 1 10 3 8 4 7 6 5 interface: Reader data connector (READER DATA 1) Reader data connector (READER DATA 2) Reader I/O connector (READER I/O 1) Reader I/O connector (READER I/O 2) Door connector (DOOR IN 1) Door connector (DOOR IN 2) Auxiliary connector (AUX) Audio connector (AUDIO) (not used) External power inputs: 2 Power connector (DC IN) 12 Network connector (PoE) Power outputs: 9 Power lock
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview 2 3 1 4 5 6 7 13 8 12 9 11 LED 1 2 3 4 5 6 7 8 9 10 11 12 13 10 indicators, buttons and other hardware: Power LED indicator Status LED indicator Network LED indicator Reader 2 LED indicator (not used) Reader 1 LED indicator (not used) Tampering alarm pin header – front (TF) Tampering alarm pin header – back (TB) Lock LED indicator Lock LED indicator Tampering alarm sensor – front SD card slot (microSDHC) (not used) Control
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview Lock Green Steady when not energized. Red Steady when energized. Unlit Floating. Note • The Status LED can be configured to flash while an event is active. • The Status LED can be configured to flash for identifying the unit. Go to Setup > Additional Controller Configuration > System Options > Maintenance . Connectors and Buttons For technical specifications, see page 45.
AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware Overview Power & Relay Connector 6-pin terminal block for connecting power and the door controller’s relay to external devices such as locks and sensors. Buttons and Other Hardware Tampering Alarm Pin Header Two 2-pin headers for disconnecting the front and back tampering alarms. Control Button The control button is used for: • Resetting the product to factory default settings. See page 41.
AXIS A1001 Network Door Controller & AXIS Entry Manager Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 45 Access from a Browser 1. Start a browser (Internet Explorer, Firefox, Safari). 2.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration System Configuration The Overview page shows information about the door controller’s name, MAC address, IP address, and firmware version. It also enables you to identify the door controller on the network or in the system.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration To delete and reconfigure the hardware configuration, click Reset and start new hardware configuration. Locks 1. If a door monitor will be used, select Door monitor and then select the option that matches how the door monitor circuits will be connected. 2. If the door lock shall lock immediately after the door has been opened, select Lock when door opens. 3.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration - Locked = Relay closed – Select for locks that unlock during power outages (fail open/safe). None – Select if only one lock will be used. • Note • Most lock, door monitor, and reader options can be changed without resetting and starting a new hardware configuration. Go to Setup > Hardware Reconfiguration. • Motorized locks must be configured as secondary locks. Readers 1.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration • Lock – Manually trigger the lock. Both primary locks and secondary locks if there are any will be affected. Click Lock or Unlock. • Lock (access) – Manually trigger the lock to grant access. Only primary locks will be affected. Click Access. • Reader: Feedback – Verify the reader feedback, for example sounds and LED signals, for different commands. Select the command and click Test.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Add Door Controllers to the System Important When pairing door controllers, all access management settings on the added door controller will be deleted and overwritten by the system’s access management settings. To add a door controller to the system from the list of door controllers: 1. Go to Setup > Manage Network Door Controllers in System. 2. Click Add controllers to system from list. 3.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Maintenance Instructions To keep the access control system running smoothly, Axis recommends regular maintenance of the access control system, including door controllers and connected devices. Do maintenance at least once a year. The suggested maintenance procedure includes, but is not limited to, the following steps: • Make sure all the connections between the door controller and the external devices are secure.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management Access Management The Access Management page allows you to configure and manage the system’s users, groups, doors, and schedules. To open the Access Management page, click Access Management. The access management structure is flexible, allowing you to develop a workflow that suits your needs. The following is a workflow example: 1 5 Jane Doe 10010 2 3 7 6 4 8 1. Create access schedules. See page 17. 2. Create groups.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 3. To create a regular access schedule, select Addition Schedule, or to create a subtraction schedule, select Subtraction Schedule. 4. Click Save. To expand an item in the Access Schedules list, click are shown in dark red text. To view an access schedule’s calendar, click . Addition schedules are shown in green text and subtraction schedules .
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 5. Set the duration in the time fields. See Time. 6. For recurring schedule events, select the Recurrence pattern and Range of recurrence parameters. See Recurrence Pattern and Range of Recurrence. 7. Click Save. Time The available time options are: • All day – Select for events that last for all 24 hours of the day. Then enter the desired Start date. • Start – Click the time field and select the desired time.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management To verify when and how a group can access certain doors, click . To delete a group or group members, doors or schedules from a group, click . The following credentials are available: • Name (required) • Valid from and Valid to – Enter the dates between which the group’s credentials shall be valid. Click the date field and select the desired month, day, and year. You can also type the date directly in the field (MM/DD/YYYY).
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management Identification Types Identification types are portable credential storage devices, pieces of memorized information, or various combinations of the two that determine how users will be granted access to the door. Common identification types include tokens such as cards or key fobs, personal identification numbers (PINs), and request to exit (REX) devices. For more information about credentials, see Credentials, on page 22.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 2. In the Doors list, click next to the door that you want to control. 3. Click the required door action. The available manual door actions are: • Get door status – Verify the current state of the door monitor, door alarms, and locks. • Access – Grant users access to the door. The given access time applies. See Locks, on page 12. • Unlock (one lock) or Unlock both locks (two locks) – Unlock the door.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management • Card number (required if no PIN or card raw) – Enter the card number. See the card manufacturer’s information about where to locate the card number. The card number can also be retrieved by the system. Swipe the card on a connected reader, select the reader in the list, and click Retrieve. • Card raw (required if no PIN or card number) – Enter the card raw data, which can be retrieved by the system.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 1. Open a plain text editor and create a new document. 2. Go to Setup > Export Users 3. Select all the values on the page and copy them. 4. Paste the values into the text document. 5. Save the document as a text (*.txt) file. Example Access Schedule Combinations Identification type schedules and group schedules can be combined in several ways to achieve different results. The examples below follow the workflow described on page 17.
AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 3. Create a Subtraction schedule called Nights & weekends. 4. Create a nights and weekends Schedule item that recurs Sunday–Saturday 16:00–06:00. 5. Drag the predefined Always schedule and the Nights & weekends access schedule to the Day shift personnel group. 6. Create two groups, one Group called Guards and one Group called Day shift personnel. See page 19. 7.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration Alarm and Event Configuration Events that occur in the system, for example when a user swipes a card or a REX device is activated, are logged in the event log. Logged events can be configured to trigger alarms and such alarms are logged in the alarm log. Configure Event and Alarm Logs The Configure Event and Alarm Logs page allows you to define which events shall be logged and trigger alarms.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration • Log alarm for selected controllers – Enable alarm logging in selected door controllers. The event will trigger an alarm and be included in the alarm log. In the Configure alarm logging list, click Select controllers under the alarm log item you want to enable. The Device Specific Alarm Triggering dialog opens. Under Trigger alarm, select the door controllers that shall have alarm logging enabled and click Save.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration • - Door Monitor – Triggers the action rule when the door monitor state changes. This can for example be used to send a notification when a door monitor indicates that the door is opened or closed. - Door Warning – Triggers the action rule before the door open too long alarm goes off.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration • Output Port – Activate an I/O port to control an external device. • Send Notifications – Send a notification message to a recipient. • Status LED – The status LED can be set to flash for the duration of the action rule or for a set number of seconds.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration Recipients Recipients receive notification messages. The following recipients are available: • HTTP • HTTPS • Email • TCP To add a recipient: 1. Go to Setup > Additional Controller Configuration > Events > Recipients and click Add. 2. Enter a descriptive name. 3. Select a recipient Type. 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK.
AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration Readers have different LED behaviors, but typically they use different sequences of steady lights and flashing lights in red, green, and amber. Readers can also use one-pitch beepers to send messages, using different sequences of short and long beeper signals. The table below shows the events that are preconfigured in the door controller to trigger reader feedback and their typical reader feedback signals.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options System Options Security Users User access control is enabled by default and can be configured under Setup > Additional Controller Configuration > System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. The user list displays authorized users and user groups (access levels): Administrator - Unrestricted access to all settings; can add, modify and remove other users.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page. IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options 1. Create a self-signed certificate as described above. 2. Go to Setup > Additional Controller Configuration > System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4. Copy the PEM-formatted request and send to the CA of your choice. 5. When the signed certificate is returned, click Install certificate and upload the certificate.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options ARP/Ping The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping, on page 35. The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options The AVHS settings are configured under Setup > Additional Controller Configuration > System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service is enabled by default. To disable, clear the Enable AVHS box. One-click enabled - Press the product’s control button (see Hardware Overview, on page 5 ) to connect to an AVHS service over the Internet.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options Select Use the host name to set the host name manually. Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes. For more information, see the online help . Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options Note • An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router. • If you attempt to manually enter a port that is already in use, another available port is automatically selected. • When the port is selected automatically it is displayed in this field.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 32. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 41.
AXIS A1001 Network Door Controller & AXIS Entry Manager System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NOTICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.
AXIS A1001 Network Door Controller & AXIS Entry Manager Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem.
AXIS A1001 Network Door Controller & AXIS Entry Manager Troubleshooting 4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.
AXIS A1001 Network Door Controller & AXIS Entry Manager Troubleshooting Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Technical Specifications AXIS A1001 Network Door Controller Item Specifications Models AXIS A1001 Network Door Controller Readers Up to 2 readers per controller (Wiegand, RS485 (OSDP)) with supported card formats Doors 1–2 doors per controller1 Credentials Up to 15 000 with third-party access management software depending on server capacity Event history 30 000 First in First out (FIFO) per controller Access schedul
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Function/group Item Specifications General Casing Plastic Software Configuration and basic access control management through Internet Explorer, Firefox, Chrome, or Safari Memory 256 MB RAM, 4 Gbit Flash Power Power in: 10–30 V DC, max 26 W or Power over Ethernet IEEE 802.3af/802.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications AXIS Entry Manager Function/group Door controller Digital I/O Network Events & Alarms System features Item Specifications Models AXIS A1001 with built-in web-based software Readers Up to 2 readers per controller (Wiegand, RS485 (OSDP)) with supported card formats Controllers 1–331 Credentials Up to 400 Event history 30 000 First in First out (FIFO) per controller I/O interface Reader I/0: DC output: 2x 12 V D
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Function/group Item Specifications General Casing Plastic Software Configuration and basic access control management through Internet Explorer, Firefox, Chrome, or Safari Memory 256 MB RAM, 4 Gbit Flash Power Power in: 10–30 V DC, max 26 W or Power over Ethernet IEEE 802.3af/802.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Reader Data Connector 6-pin terminal block supporting RS485 and Wiegand protocols for communication with the reader.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Function Pin 0 V DC (-) 1, 3 Input 2, 4 Notes Specifications 0 V DC For communicating with door monitor. Digital input — Connect to pin 1 or 3 respectively to activate, or leave floating (unconnected) to deactivate. Note: This pin can only be used for input.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Function Specifications Power and Ethernet Power over Ethernet IEEE 802.3af/802.3at Type 1 Class 3 Max load on outputs = 7.5 W Power Lock Connector 4-pin terminal block for powering one or two locks (DC output). The lock connector can also be used to power external devices. Connect locks and loads to the pins according to the hardware pin chart generated through the hardware configuration.
AXIS A1001 Network Door Controller & AXIS Entry Manager Technical Specifications Connection Diagrams Connect devices according to the hardware pin chart generated through the hardware configuration. For more information about hardware configuration and the hardware pin chart, see Configure the Hardware, on page 11. Auxiliary Connector 1 2 A B 1 2 A B 0 V DC (-) DC output: 3.
User Manual AXIS A1001 Network Door Controller & AXIS Entry Manager © Axis Communications AB, 2013 - 2014 Ver. M2.2 Date: February 2014 Part No.
