Maxtor Central Axis Admin User Guide Contents Admin Web Page Overview ......................................................................................... 1 Accessing the Web Page .................................................................................. 1 Setting Up the Central Axis ......................................................................................... 3 Managing Central Axis User Accounts ...................................................................
Maxtor Central Axis Admin User Guide Updating the Central Axis System Software ...................................... 54 Accessing the System Update Admin Page ......................... 56 Installing an Update .................................................................. 59 Setting Central Axis Update Preferences .............................. 60 Updating the System Software Manually .............................. 61 Setting USB Configurations ..........................................................
Maxtor Central Axis Admin User Guide Admin Web Page Overview The Maxtor Central Axis admin web page is used to do the following: • Set up the Central Axis • Create and manage user accounts • Create and manage shared folders • Create and manage the backup of shared folders • Configure advanced settings: — Web access and notifications — Language/Date/Time settings — Network settings — Power settings — Diagnostics — USB device setup — Drive configuration • View system status Accessing the Web Page The Centra
Maxtor Central Axis Admin User Guide Figure 1: Central Axis Admin Main Menu You can access the Central Axis features by clicking either the feature link in the Main Menu or the feature icon at the top of the Central Axis admin web page. Note: You cannot use your browser’s Back button the return to a previous Central Axis admin web page. You must click the feature icon to work your way back to a previous page.
Maxtor Central Axis Admin User Guide Setting Up the Central Axis Use the Setup pages on the Central Axis admin website for the initial configuration of your Central Axis: • Select the language used in the admin web pages • Manually set date and time or enable and configure a Network Time Protocol • Name your Central Axis and assign it to a workgroup • Create an administrative password to secure the administrative functionality of the Central Axis To set up your Central Axis, Step 1.
Maxtor Central Axis Admin User Guide Figure 3: Setup Step 1 - NTP Server Step 4: Select your Time Zone and click Next. The Setup Step 2 page opens: Figure 4: Setup Step 2 Step 5: Name your Central Axis and assign it to a workgroup. • Central Axis Workgroup: The domain to which the Central Axis belongs Note: An administrator account is automatically created when the Central Axis software is installed, The user name for the administrator account for the Central Axis is admin.
Maxtor Central Axis Admin User Guide only account that allows you to log onto the admin web page portion of the Central Axis application. Step 6: Decide whether to set a password for the administrator account. Note: We recommend setting an admin password to prevent someone with access to the local network from inadvertently setting a password and locking the admin out.
Maxtor Central Axis Admin User Guide Figure 6: Setup Step 3 Step 8: Choose whether to enable Web Access • Web Access: Allows you to remotely access and work with files stored on your Central Axis from any computer with an Internet connection and to share files with anyone with an Internet connection. Step 9: If you wish, enter an email address to automatically receive system update and disk configuration error notifications (recommended).
Maxtor Central Axis Admin User Guide Figure 7: Setup Confirmation Step 11: Either print or write down your setup information for future reference. Step 12: Click OK to return to the Main Menu.
Maxtor Central Axis Admin User Guide Managing Central Axis User Accounts Use the Account Management page on the Central Axis admin web page to manage the way people access and store information on your Central Axis. • Create New User accounts • Modify account settings and sharing privileges • Delete user accounts Creating a New User Account You can create a new user account here on the Central Axis admin web page or in your Central Axis desktop application.
Maxtor Central Axis Admin User Guide Figure 8: Account Management Step 2: Click Create New User Account. The Create New User Account page opens: Figure 9: Create New User Account Step 3: Enter a user name containing up to 32 alphanumeric characters. Step 4: Enter and re-enter a password. Step 5: Click Next.
Maxtor Central Axis Admin User Guide Figure 10: Set Access Privileges Step 6: Select the folders to which you want this user to have access and the degree to which the user should have access. By default, a new user has full access to all publicly shared folders on the Central Axis but no access to private folders. Note: Users without full access to a folder cannot access that folder remotely via Global Access. Step 7: Click Next.
Maxtor Central Axis Admin User Guide Modifying Account Settings and Sharing Privileges You can modify folder access privileges or change the user password for a private user account folder. You cannot make both these modifications at the same time; you must change either the access privileges or the password and then return to the Modify Account Settings page a second time to make the other change. To modify account settings and user privileges, Step 1.
Maxtor Central Axis Admin User Guide Figure 13: Set Access Privileges Step 3: Make the desired changes and click Next. A message confirms the change in folder access privileges: Figure 14: Access Privileges Modified Step 4: To change the user password for a restricted access folder, click Change next to the desired account.
Maxtor Central Axis Admin User Guide Figure 15: Change User Password Step 6: Enter and re-enter the new password and click Next. A message confirms the password change for this user account: Figure 16: User Account Password Changed Step 7: Click OK to return to the Account Management page. Deleting User Accounts Deleting a user account does not result in the deletion of any folders associated with the account. To delete a user account, Step 1.
Maxtor Central Axis Admin User Guide Figure 17: Delete User Account Step 2: Click Delete next to the account to be deleted. You’re asked to confirm the deletion of the user account: Figure 18: Confirm User Account Deletion Step 3: Click Yes to proceed with the deletion.
Maxtor Central Axis Admin User Guide Figure 19: User Account Deleted Step 4: Click OK to return to the Account Management page.
Maxtor Central Axis Admin User Guide Managing Shared Folders Use the Shared Folder Management page on the Central Axis admin web page to manage shared folders stored on your Central Axis: • Create a new shared folder • Modify shared folder privileges • Delete, suspend, or reactivate shared folders • Manage digital content Creating a New Shared Folder Note: When you create a new user account on the admin web page rather than in the Macintosh or Windows desktop application, a shared folder is not automatic
Maxtor Central Axis Admin User Guide Figure 20: Shared Folder Management Step 2: Click Create New Shared Folder. The Create Shared Folder page opens: Figure 21: Create Shared Folder Step 3: Enter a name for the new folder. Note: The name can contain no more than 32 characters.
Maxtor Central Axis Admin User Guide • Select Public shared folder to allow everyone access. • Select Define shared folder access to control user access to this folder. Step 5: Click Next. If you selected Define shared folder access, the Set User Access Privileges page opens: Figure 22: Set User Access Privileges Listed are the user accounts for your Central Axis. Step 6: Set the degree of access to this folder you want to grant each listed user and click Next.
Maxtor Central Axis Admin User Guide Modifying Shared Folder Access Privileges A shared folder can be accessible to all users or can be limited to access only by users you designate: • Public Access: All users on your Central Axis may read and write to the shared folder. • Limited Access: You define a particular set of access privileges to control who may access the folder and how they may work with the files stored in it. To change shared folder access privileges, Step 1.
Maxtor Central Axis Admin User Guide Figure 25: Modify Shared Folder Access Privileges II Step 3: Modify the privileges for the share by selecting the appropriate access for each user: • Full Access: User may both read files stored in the folder and add new files to it. • Read Only Access: User may read files stored in the folder but may not add new files. • No Access: User may not access the folder. Step 4: Click Next.
Maxtor Central Axis Admin User Guide Deleting, Suspending, or Reactivating Shared Folders You can further manage shared folder access by deleting a shared folder or by suspending or reactivating access to a shared folder. To delete, suspend, or reactivate a shared folder, Step 1. On the Shared Folder Management page, click Delete, Suspend, or Reactivate Shared Folders.
Maxtor Central Axis Admin User Guide Figure 28: Confirm Shared Folder Deletion Step 3: Click Yes.
Maxtor Central Axis Admin User Guide Figure 31: Confirm Shared Folder Access Reactivation Step 4: Click OK to return to the Shared Folder Management page. Managing Digital Content Media Server allows you to use your Maxtor Central Axis with any UPnP-enabled audio/ video player to play back digital photos, music, and videos on networked home entertainment systems. You can export your favorite music and video playlists.
Maxtor Central Axis Admin User Guide Figure 32: Manage Digital Content Step 2: Choose whether to enable or disable Media Server and click Next. If you select Enable Media Server, the Select Shared Folders page opens: Figure 33: Select Shared Folders Step 3: Select folders to be searched for digital content and click Next. Note: See Selecting Shared Folders below for detailed information about selecting these folders.
Maxtor Central Axis Admin User Guide Depending on your selection, a message confirms that Media Server is now enabled or disabled: Figure 34: Manage Digital Content - Media Server Enabled Step 4: Click Done to return to the Shared Folder Management page.
Maxtor Central Axis Admin User Guide A message confirms that your database has been cleaned: Figure 36: Manage Digital Content - Clean Up Step 2: Click Done to return to the Shared Folder Management page.
Maxtor Central Axis Admin User Guide Figure 38: Manage Digital Content - Refresh Step 2: Click Done to return to the Shared Folder Management page. Selecting Shared Folders You’re offered the chance to select shared folders to be searched for music, videos, pictures, and playlists each time you enable Media Server.
Maxtor Central Axis Admin User Guide Figure 39: Select Shared Folders Step 3: Select the shared folders to be searched for digital content and iTunes music. Note: iTunes users can select only one shared folder for the iTunes Music folder. Step 4: Click Next. A message confirms that Media Server has been enabled: Figure 40: Manage Digital Content - Enabled Step 5: Click Done to return to the Shared Folder Management page.
Maxtor Central Axis Admin User Guide Backing Up Shared Folders For additional folder security, you can back up shared folders stored on your Central Axis to an external USB drive connected to the Central Axis. You can create several backup sets. You can also save versions of the backed up folders for as far back as 12 months and can choose which version of a folder to restore.
Maxtor Central Axis Admin User Guide Figure 41: No Backup Drive • Connect an external USB drive to one of the USB ports on the back of your Central Axis. Formatting an External USB Drive Before you can back up folders stored on your Central Axis to an external USB drive, the external drive must be formatted correctly.
Maxtor Central Axis Admin User Guide Figure 43: Select a Drive to Format Step 2: Select the drive and click Next. A warning explains that all data currently stored on the USB drive will be erased during the format: Figure 44: Format Warning Step 3: Click Yes.
Maxtor Central Axis Admin User Guide Figure 45: Format Status If the format is successfully completed, a message confirms that the USB drive has been successfully formatted: Figure 46: USB Formatting Successful Step 4: Click Done to return to the Shared Folder Backup page.
Maxtor Central Axis Admin User Guide Figure 47: USB Formatting Unsuccessful Step 5: Click Done to return to the Shared Folder Backup page and try to format the drive again. If the format fails repeatedly, try another USB drive or contact Support. Creating a Backup Set To create a backup set, Step 1. Click Shared Folder Backup in the Main Menu or click the Shared Folder Backup icon at the top of the Central Axis admin web page.
Maxtor Central Axis Admin User Guide Figure 48: Shared Folder Backup Step 2: Click Create Backup Set.
Maxtor Central Axis Admin User Guide You can create separate backup sets for different shared folders or you can select All Shared Folders to back up all shared folders at the same time. Step 3: Select the shared folders to be included in this backup set, name the backup set, and click Next.
Maxtor Central Axis Admin User Guide Figure 51: Backup Schedule Complete Step 5: Click Back Up Now if you want to immediately back up the folders in this backup set. A message indicates that a backup is in progress: Figure 52: Backup in Progress During the backup, you can use other features on the Central Axis admin web page, but you cannot perform other backup actions until the backup is complete.
Maxtor Central Axis Admin User Guide Figure 53: Backup Complete Step 6: Click Done to return to the Shared Folder Backup page. Step 7: If you wish, repeat these steps to create other backup sets. Deleting a Backup Set To delete a backup set, Step 1. On the Shared Folder Backup page, click Delete Backup Set. The Delete Backup Set page opens: Figure 54: Delete Backup Set Step 2: If you wish, click a backup set to review its contents before deleting it. Step 3: Select the backup set to be deleted.
Maxtor Central Axis Admin User Guide Step 4: Click Delete. You’re asked to confirm the deletion of the backup set: Figure 55: Delete Confirmation Step 5: Click Delete. A message notifies you when the deletion is complete: Figure 56: Deletion Complete Step 6: Click Done to return to the Shared Folder Backup page. Backing Up Now If you add important files to a folder in a backup set and want to back up that folder without waiting for the scheduled backup, you can back it up now manually.
Maxtor Central Axis Admin User Guide To back up a backup set now, Step 1. On the Shared Folder Backup page, click Back Up. The Backup page opens: Figure 57: Backup Step 2: If you wish, click a backup set to review its contents before backing it up. Step 3: Select the backup sets to be backed up now and click Back Up Now.
Maxtor Central Axis Admin User Guide Figure 59: Backup Complete Step 4: Click Done to return to the Shared Folder Backup page. Restoring Backed Up Folders When you create a backup set, you select the number of months over which you want to store historical versions of the folders in the backup set. When you restore backed up folders, you can choose both the version to be restored and the location at which to restore it. To restore the folders in a backup set, Step 1.
Maxtor Central Axis Admin User Guide A second Restore page opens: Figure 61: Restore II Step 3: Select the year, month, day, and time of the historical version to restore. Step 4: Select a location at which to restore the data: • Temporary location (to Public/Restore_Data): Restores the data to the described temporary location so you don’t have to worry about overwriting data with the same name that might exist at the original location.
Maxtor Central Axis Admin User Guide Figure 62: Restore Warning Step 6: Click Restore. A message indicates that a restore is in progress: Figure 63: Restore in Progress During the restore, you can use other features on the Central Axis admin web page, but you cannot perform other backup or restore actions until the backup is complete.
Maxtor Central Axis Admin User Guide Figure 64: Restore Complete Step 7: Click Done to return to the Shared Folder Backup page.
Maxtor Central Axis Admin User Guide Using Advanced Features Use the Advanced Features pages on the Central Axis admin web page to manage your Central Axis configurations: • Web Access and notification settings • Language, date, and time settings • Network settings • System maintenance • USB configurations • Drive configurations (dual drive units only) Managing Web Access and Notification Settings The administrator uses the Web Access setting to enable or disable web access to the Central Axis.
Maxtor Central Axis Admin User Guide Figure 65: Web Access and Notification Settings Step 2: Enable or disable Web Access Step 3: If you wish, enter an email address to automatically receive system update and disk configuration error notifications. (a) Click Email Test if you want to send yourself a test email and make sure the notification gets through to the email address you’ve entered. Step 4: Click Next.
Maxtor Central Axis Admin User Guide Setting Language, Date, and Time You most likely set up language, date, and time preferences when you set up your Central Axis. You can use the Language, Date, and Time page in Advanced Features to modify those settings. Step 1. Click Language, Date, and Time on the Advanced Features page. The Language, Date, and Time page opens: Figure 67: Language, Date, and Time Step 2: Enter your language. Step 3: Either set the date and time or enable the Network Time Protocol.
Maxtor Central Axis Admin User Guide Figure 68: Language, Date, and Time NTP Server Step 4: Select your time zone and click Next. A message confirms that date, language, and time have been set successfully: Figure 69: Language, Time, and Date Confirmation Step 5: Click Done to return to the Advanced Features page. Managing Network Settings Use the Network Settings page to assign your Central Axis a name, identify the Work Group to which it belongs, and set the IP configuration of the Central Axis.
Maxtor Central Axis Admin User Guide Figure 70: Network Settings Step 2: Name your Central Axis and assign it to a work group. • Central Axis Work Group: The domain to which the Central Axis belongs Step 3: Click Next. The Network Settings IP options page opens: Figure 71: Automatic Network Settings Step 4: Click Obtain IP automatically using UPnP Discovery settings to get the IP address from a DHCP server (default). Click Manually configure IP settings to enter the IP information yourself.
Maxtor Central Axis Admin User Guide Figure 72: Manual Network Settings Step 5: Enter the IP Address, Subnet Mask, Default Gateway, and Default DNC. Step 6: If you wish, click Enable Jumbo Frame Support. Jumbo Frame Support: Transfer data more quickly over the Ethernet by sending the data in larger chunks. All connected devices must also support Jumbo Frame Axis.
Maxtor Central Axis Admin User Guide Figure 73: Network Settings Jumbo Frame Support Step 7: Select the desired Frame size. Step 8: Select Next. A message confirms that your network settings have been successfully applied. Figure 74: Network Settings Applied Step 9: Click Done to return to the Advanced Features page.
Maxtor Central Axis Admin User Guide Managing System Maintenance Use the System Maintenance option in Advanced Features to manage your Central Axis power settings, run disk utilities and diagnostics, and update your Central Axis system software. Managing Power Settings To save power, your Central Axis can automatically be placed in sleep mode after it’s been inactive for a designated amount of time. To manage your power settings, Step 1. Click Power Management on the Advanced Features page.
Maxtor Central Axis Admin User Guide Figure 76: Power Management Confirmation Step 4: Click Done to return to the System Maintenance page. Running a Diagnostic Test A diagnostic test can tell you whether your Central Axis is functioning as expected and, if not, can pinpoint what’s wrong and how to fix it. To check the health of your Central Axis, Step 1. Click Diagnostic Test on the Advanced Features page.
Maxtor Central Axis Admin User Guide Figure 78: Diagnostic Test If the data stored on your Central Axis has not been backed up, you’re advised to cancel out of this page and back up your data before proceeding with the diagnostic test. Step 3: Click Proceed to start the diagnostic test.
Maxtor Central Axis Admin User Guide Figure 80: Diagnostic Result: Normal If the diagnostic test has detected a problem with your Central Axis, you receive: Figure 81: Diagnostic Result: Error Step 4: Follow the steps listed in the page to attempt to back up your data and then return your drive.
Maxtor Central Axis Admin User Guide • At the top of every Central Axis admin web page until the update is installed or acknowledged: Figure 82: Update Available Notification • On the System Status Notifications page: Managing System Maintenance 55
Maxtor Central Axis Admin User Guide Figure 83: • System Status Notifications In a System Notification email if you signed up for system update notifications when you set up your Central Axis: Figure 84: System Update Email Notification Note: For information about setting up system update notifications, see the Setup section of this user guide.
Maxtor Central Axis Admin User Guide Figure 85: System Update Email Notification • Use the Central Axis Main Menu: Step 1. Click Advanced Features in the Main Menu or click the Advanced Features icon at the top of the Central Axis admin web page. The Advanced Features page opens: Figure 86: Advanced Features Step 2: Click System Maintenance in the Advanced Features menu.
Maxtor Central Axis Admin User Guide Figure 87: System Maintenance Step 3: Click System Update.
Maxtor Central Axis Admin User Guide Installing an Update You have two options for installing a system software update: • Install Now: The update begins immediately. Your Central Axis is unavailable during the update. When the update is complete, a message confirms that the update has been successful. • Install Later at : Select a time for the installation from the Select Time box.
Maxtor Central Axis Admin User Guide Figure 90: No System Update Available Setting Central Axis Update Preferences You can set update preferences to tell the Central Axis software how to handle future system software updates. There are three update options: • Always install updates at 3:00 AM: (Default option) An update is automatically installed at the selected time on the day it becomes available and your Central Axis is automatically restarted upon completion of the update.
Maxtor Central Axis Admin User Guide A System Software Update Settings window confirms that your update selection has been saved: Figure 91: System Update Setting Saved Updating the System Software Manually If you don’t want to update the system software automatically, you can update manually by downloading the software from the Maxtor Central Axis Support website. To manually update your system software, Step 1. On the System Update page, click Manual Install.
Maxtor Central Axis Admin User Guide Figure 93: Manual System Update Step 3: Click 1. Click here to the Maxtor Central Axis Support website. The Central Axis Support website opens. Step 4: On the website, download the most recent Central Axis system software file. Step 5: On the Manual System Update page on your desktop, click Browse to open the downloaded Central Axis system software. Step 6: Click Update.
Maxtor Central Axis Admin User Guide Step 7: Click Done to return to the System Update page. Setting USB Configurations Use the USB Configurations link in Advanced Features to format USB drives connected to your Central Axis, manage printer support, and safely remove USB devices. Formatting a USB Drive To format a USB drive connected to your Central Axis, Step 1. Click USB Configurations on the Advanced Features page.
Maxtor Central Axis Admin User Guide Figure 96: Format USB Drive Step 3: Choose whether to format the drive and create a one large partition or format a specific existing partition and click Next. You’re asked for a volume name: Figure 97: Format USB Drive Step 4: Enter a name of your choice for this volume and click Next.
Maxtor Central Axis Admin User Guide Figure 98: USB Drive Format Warning Step 5: Click Next to continue with the format.
Maxtor Central Axis Admin User Guide Figure 100: USB Formatting Successful Step 6: Click Done to return to the Configure USB Device page. If the format is not successfully completed, a message notifies you and recommends that you try again: Figure 101: USB Formatting Unsuccessful Step 7: Click Done to return to the Configure USB Device page and try to format the drive again. If the format fails repeatedly, try another USB drive or contact Support.
Maxtor Central Axis Admin User Guide The Configure USB Device page opens: Figure 102: Configure USB Device Step 2: Click Printer Support Management. The Printer Support Management page opens: Figure 103: Printer Support Management Step 3: Click Enable or Disable to change the Printer Support configuration or click Cancel to retain the current configuration and return to the Configure USB Device page.
Maxtor Central Axis Admin User Guide Figure 104: Printer Support Confirmation Step 4: Click Done to return to the Configure USB Device page. Safely Removing Devices To safely remove USB devices connected to your Central Axis, Step 1. Click USB Configurations on the Advanced Features page. The Configure USB Device page opens: Figure 105: Configure USB Device Step 2: Click Safely Remove USB Devices.
Maxtor Central Axis Admin User Guide Figure 106: Unplug USB Storage Device Step 3: Choose the storage device to be safely removed and click Safely Remove. Step 4: A message confirms that you can now safely remove the selected device. Figure 107: Safely Remove Confirmation Step 5: Click Done to return to the Configure USB Device page. Configuring Drives (Dual Drive Units Only) You can choose either of two drive configurations, Mirror or Linear.
Maxtor Central Axis Admin User Guide Changing Drive Configuration The process of changing drive configuration varies slightly depending on whether you have a Maxtor Shared Storage II (MSS II) or a Central Axis. Refer to the section appropriate to your unit. You can switch your drive configuration between linear mode and mirror mode whenever you like. • Linear Mode: Both drives are used as a single large drive; provides more storage space but no data protection.
Maxtor Central Axis Admin User Guide Figure 108: Advanced Features Step 2: Click Drive Configuration.
Maxtor Central Axis Admin User Guide Figure 109: Drive Configuration Step 3: Select the desired drive configuration and click Next. A message warns that changing the drive configuration will erase all data currently stored on your MSS II and asks if you want to continue. Figure 110: Drive Configuration Warning Step 4: Click Yes to continue.
Maxtor Central Axis Admin User Guide Figure 111: Drive Configuration Status A message confirms the successful configuration of the unit and displays the current configuration mode and the time elapsed during the configuration: Figure 112: Drive Configured Successfully Step 5: Click Done to return to the Drive Configuration page. Central Axis Owners To change the drive configuration, Step 1.
Maxtor Central Axis Admin User Guide Figure 113: Advanced Features Step 2: Click Drive Configuration.
Maxtor Central Axis Admin User Guide Figure 114: Drive Configuration Step 3: Click Change Configuration to change your current configuration. A message warns that changing the drive configuration will erase all data currently stored on your Central Axis and asks if you want to continue.
Maxtor Central Axis Admin User Guide Figure 115: Drive Configuration Warning Step 4: Click OK to continue.
Maxtor Central Axis Admin User Guide Figure 117: Drive Sync Progress A message confirms the successful completion of your drive configuration: Figure 118: Drive Configured Successfully Step 5: Click Done to return to the Drive Configuration page.
Maxtor Central Axis Admin User Guide Replacing a Failed Drive (Central Axis Only) It doesn’t happen often, but occasionally a drive in your Central Axis may fail. A failed drive must be replaced if you want to continue to have full use of your Central Axis. Identifying a Failed Drive The Central Axis drives are identified by either a square symbol or a triangle symbol.
Maxtor Central Axis Admin User Guide Figure 120: Failed Drive Notification If you signed up for disk configuration error notifications when you set up your Central Axis, you also receive a disk configuration error notification email: Figure 121: Failed Drive Email Notification Note: For information about setting up disk configuration error notifications, see the Setup section of this user guide. If you receive a disk configuration error notification, Step 1.
Maxtor Central Axis Admin User Guide The Advanced Features page opens: Figure 122: Advanced Features Step 2: Click Drive Configuration in the Advanced Features menu.
Maxtor Central Axis Admin User Guide Figure 123: Drive Configuration The Drive Status for the failed drive is BAD. In the image above, the failed drive is represented by the square symbol. Step 3: Click View Instructions for a description of how to replace the failed drive. An on-line Help window containing those instructions opens in your browser. We recommend that you print the instructions from your browser since Central Axis Help pages will be inaccessible during the drive replacement.
Maxtor Central Axis Admin User Guide Replacing a Drive To replace a failed drive, Step 1. Loosen the cover fastener so the cover can be removed. The screw will not come completely out of the unit.
Maxtor Central Axis Admin User Guide Figure 126: Unit Cover Removed Step 4: Locate the drive identified by the square or triangle symbol, identified by the triangle or the square on the drive connectors. (See the section above on Identifying a Failed Drive for further information.) Step 5: Use the Phillips blade screwdriver to completely remove the fasteners of the failed drive. • Remove the fasteners indicated by the orange arrows to remove the drive identified by the triangle symbol.
Maxtor Central Axis Admin User Guide Note: If you’re replacing the drive identified by the square, note that the right bracket is longer than the other three brackets. You’ll have to be careful to attach that bracket to the corresponding side of the replacement drive.
Maxtor Central Axis Admin User Guide Figure 129: Mounting Brackets Figure 130: Mounting Bracket Fasteners (two on each side) Step 8: Set the failed disk drive aside and position the replacement disk drive as shown below: Configuring Drives (Dual Drive Units Only) 85
Maxtor Central Axis Admin User Guide Figure 131: Replacement Drive Step 9: Attach the brackets to the replacement drive. Note: If you’ve replaced the drive identified by the square, be sure you’ve attached the long bracket in the corresponding location on the replacement drive. Figure 132: Replacement Drive with Brackets Attached Step 10: Position the disk drive in the chassis and connect the cable.
Maxtor Central Axis Admin User Guide Figure 133: Replacement Drive Positioned in Chassis Step 11: Tighten the mounting fasteners in four places: Figure 134: Mounting Fasteners Step 12: Attach the cover to the bottom of the disk drive by aligning the row of tabs on the cover with the row of slots on the bottom: Configuring Drives (Dual Drive Units Only) 87
Maxtor Central Axis Admin User Guide Figure 135: Alignment Tabs and Slots Step 13: Slide the cover to lock it into the bottom of the disk drive: Figure 136: Cover Locked into Bottom of Drive Step 14: Tighten the fastener to hold the unit closed: Configuring Drives (Dual Drive Units Only) 88
Maxtor Central Axis Admin User Guide Figure 137: Fastener Your replacement drive is now ready for use: Figure 138: Disk Drive with Replacement Disk Step 15: Reconnect the cables, restart your Central Axis, and configure the new drive following the steps below.
Maxtor Central Axis Admin User Guide Configuring the New Drive After you’ve replaced the failed drive and restarted your Central Axis, you must configure the new drive. How the failed drive was formatted determines which Drive Configuration page is displayed now.
Maxtor Central Axis Admin User Guide Figure 140: Drive Configuration - Mirror • If the Central Axis software can’t determine which configuration option to present, the Drive Configuration page asks you to indicate which drive to rebuild: Configuring Drives (Dual Drive Units Only) 91
Maxtor Central Axis Admin User Guide Figure 141: Drive Configuration Unclear Linear Configuration If your failed drive was in linear mode, all data stored on your Central Axis was lost. The Drive Configuration page you see now offers you the choice of selecting the format to use to rebuild the new drive: • Linear Mode: Both drives are used as a single large drive; provides more storage space but no data protection.
Maxtor Central Axis Admin User Guide Figure 142: Drive Configuration To configure your new drive, Step 1. Choose whether to build the drive in linear or mirror mode. Step 2: Click Configure Drive.
Maxtor Central Axis Admin User Guide Figure 143: Drive Configuration - Linear Step 3: Click Configure to begin the configuration of the drive. The drive configuration typically takes around 30 minutes, after which the drive is ready for use.
Maxtor Central Axis Admin User Guide Figure 144: Drive Configured Successfully If an error occurred during the drive configuration, a message suggests that you try again but contact Maxtor Technical Support if the problem persists: Figure 145: Drive Rebuild Error Step 4: Click Done to return to the Drive Configuration page.
Maxtor Central Axis Admin User Guide Mirror Configuration If your failed drive was in mirror mode, no data has been lost and you can continue to use your Central Axis. However, be aware that until you rebuild the drives, your data is not protected. In the unlikely event that you don’t want to configure the new drive in mirror mode or the sync of the drives fails, you can select New Configuration to erase all data from the drive and configure it from scratch.
Maxtor Central Axis Admin User Guide Figure 147: Drive Configuration - Linear Note: The image above displays one of a few possible similar warning messages that may be displayed when you click Rebuild. Which drive is about to be synchronized determines which warning message is shown. Step 2: Click Rebuild to rebuild the drives.
Maxtor Central Axis Admin User Guide Figure 148: Drive Configured Successfully If an error occurred during the rebuild, a message suggests that you try again but contact Maxtor Technical Support if the problem persists: Figure 149: Drive Rebuild Error Step 3: Click Done to return to the Drive Configuration page.
Maxtor Central Axis Admin User Guide Checking System Status The System Status page provides complete information about the status of your Central Axis. To open the System Status page, • Click System Status in the Main Menu or click the System Status icon at the top of the Central Axis admin web page.
Maxtor Central Axis Admin User Guide System Status Summary The information at the top of the System Status page provides a summary of your Central Axis: User Accounts: All users with accounts on your Central Axis Network Settings: The current network configuration for your Central Axis, including IP address, subnet mask, and default gateway Attached USB Devices and Printers: Detailed information on external USB drives, USB flash drives, and printers attached to the Central Axis.
Maxtor Central Axis Admin User Guide To view account and share status, Step 1. Click Account and Share Status on the System Status page. The System Status: Local Sharing page opens: Figure 151: System Status: Local Sharing • Folders: Folders created on both your Central Axis and any external USB drives connected to the Central Axis. • Accessible To: Which users on your local network may access each of those folders.
Maxtor Central Axis Admin User Guide Checking System Notification Status A System Notification provides information about the status of your drive configuration and the availability of an update for the Central Axis system software and allows you to manage the notifications: System notifications appear in three places: 1. At the top of every Central Axis admin web page until the condition that caused the notification is cleared or acknowledged: Figure 152: Update Available Notification 2.
Maxtor Central Axis Admin User Guide Figure 153: System Status Notifications 3.
Maxtor Central Axis Admin User Guide Figure 155: Drive Configuration Error Email Notification Note: For information about setting up System Notifications, see Advanced Features. To view and manage your System Notifications, Step 1. Click System Notification Status on the System Status page. The System Status: Notifications page opens: Figure 156: System Status: Notifications Active notifications are displayed in red.
Maxtor Central Axis Admin User Guide Figure 157: System Status: Notification Acknowledged Step 3: To manage a notification, click more.
Maxtor Central Axis Admin User Guide Figure 159: System Update If this is a drive configuration error notification, one of several possible Drive Configuration pages opens, depending upon the type of error; for example: System Status Links 106
Maxtor Central Axis Admin User Guide Figure 160: Drive Configuration Step 4: Proceed with the update or the remedy to the drive configuration error. The notification clears itself once the issue it has reported has been resolved. Checking Web Access and Sharing Status Web Access and Sharing status lists the folders on your Central Axis enabled for Web Access and Sharing and lists those with whom the folders have been shared, what degree of access has been granted, and who has shared the folders.
Maxtor Central Axis Admin User Guide Figure 161: System Status: Web Access and Sharing Folder: Each folder on your Central Axis enabled for Web Access and Sharing. Shared With: Users with whom a folder has been shared. Access: The degree of access to a folder granted to a user. Shared By: The Central Axis user who has shared a folder. Step 2: Click Cancel to return to the System Status page.
Maxtor Central Axis Admin User Guide Figure 162: System Status: Administrator’s Event Log Listed by date and time is all recent activity on the Central Axis by all users. Step 2: To download the log to your computer, click Click here to download the full log to your computer. Step 3: Click Cancel to return to the System Status page. Reading the LED Status Indicators Information about your system status is provided by the LED status indicators on the front and rear of your device.
Maxtor Central Axis Admin User Guide Figure 163: Central Axis Single Drive LEDs – Front View Reading the LED Status Indicators 110
Maxtor Central Axis Admin User Guide Figure 164: Table 1: Central Axis Dual Drive LEDs – Front View Front LED Activity States LED Descriptions State Power: • Illuminated Power on Hard Disk Drive Activity: • Illuminated Data being transferred Status: • Steady White Status OK; Powering on or off; • Flashing White • Flashing White/Red Combinations See Status LED Error Codes table below Table 2: Status LED Error Codes Flashing LED Descriptions Error 1 White/1 Red Failure to mirror shared folder 1
Maxtor Central Axis Admin User Guide Table 2: Status LED Error Codes Flashing LED Descriptions Error 1 White/4 Red Failure to mount shared folder partition 2 White/2 Red Boot Error: Cannot boot from Drive 2 2 White/3 Red Hard disk drive S.M.A.R.
Maxtor Central Axis Admin User Guide Figure 166: Table 3: Central Axis Dual Drive LEDs – Rear View Rear LED Activity States LED Descriptions Ethernet Connector: • Amber • Green • Green Flashing State GB connection Network connected Network activity MSS II The MSS II LED indicators inform you about the status of the device: Reading the LED Status Indicators 113
Maxtor Central Axis Admin User Guide Figure 167: Table 4: Drive LEDs – Front View Front LED Activity States LED Descriptions State Status: • Steady Green • Flashing Green/Amber Combinations Status OK Powering on or off See Status LED Error Codes table below Hard Disk Drive Activity: • Illuminated Data being transferred Network Activity: • Flashing Green Network activity • Flashing Green Table 5: Status LED Error Codes Flashing LED Descriptions Error 1 Green/1 Amber Failure to mirror shared
Maxtor Central Axis Admin User Guide Table 6: Rear LED Activity States LED Descriptions State Power: • Illuminated Power on Ethernet Connector: • Amber • Green • Green Flashing Reading the LED Status Indicators GB connection Network connected Network activity 115
Maxtor Central Axis Admin User Guide Index A Accessing the System Update Page 56 Accessing the Web Page 1 Admin Web Site Overview 1 B Backing Up Now 38 Backing Up Shared Folders 29 Backing Up Now 38 Creating a Backup Set 33 Deleting a Backup Set 37 Restoring Backed Up Folders 40 C Changing Drive Configuration 70 Central Axis Owners 73 MSS II Owners 70 Checking Account and Share Status 100 Checking System Notification Status 102 Checking System Status 99 Checking Account and Share Status 100 Checking Syst
Maxtor Central Axis Admin User Guide D Deleting a Backup Set 37 Deleting User Accounts 13 Deleting, Suspending, or Reactivating Shared Folders 21 E Enabling and Disabling Media Server 23 F Formatting a USB Drive 63 Formatting an External USB Drive 30 Full Access to Folders 10 I Identifying a Failed Drive 78 Installing an Update 59 L Language, Date, and Time 46 LED Status Indicators 109 Maxtor Central Axis 109 MSS II 113 Linear Configuration 92 M Managing Central Axis User Accounts 8 Creating a New Use
Maxtor Central Axis Admin User Guide P Power Settings 51 Printer Support 66 R Replacing a Drive 82 Replacing a Failed Drive (Central Axis Only) 78 Configuring the New Drive 90 Identifying a Failed Drive 78 Replacing a Drive 82 Restoring Backed Up Folders 40 Running a Diagnostic Test 52 S Safely Removing Devices 68 Selecting Shared Folders 27 Setting Central Axis Update Preferences 60 Setting Up the Central Axis 3 Setting USB Configurations Formatting a USB Drive 63 Printer Support 66 Safely Removing Devi
Maxtor Central Axis Admin User Guide Network Settings 47 System Maintenance 51 USB Configurations 63 Web Access and Notification Settings 44 Using External USB Drives 29 Connecting an External USB Drive 29 Formatting an External USB Drive 30 Using External USB Drives with the Central Axis 100 Using the Clean Up Feature 25 Using the Refresh Feature 26 Using USB Printers with the Central Axis 100 W Web Access 6, 44 Web Access and Notification Settings 44 119
