Axis body worn solution User Manual
Axis body worn solution Table of Contents Axis body worn solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access AXIS Body Worn Manager for the first time . . . . .
Axis body worn solution Axis body worn solution Axis body worn solution The Axis body worn solution consists of Axis body worn cameras, Axis docking stations, Axis system controllers, and a content destination. AXIS Body Worn Manager is the web application where you can configure and manage your body worn system. When you place the camera in the docking station, the docking station charges the camera’s battery, and the camera connects to the system.
Axis body worn solution Get started Get started The recommended workflow to install and configure your system is: 1. Install your system on page 5 2. Open AXIS Body Worn Manager and configure system settings. See Access AXIS Body Worn Manager for the first time on page 6 3. If not already done, Connect to your content destination on page 7 4. Create a camera profile on page 7 5. Create a user on page 9 6.
Axis body worn solution Install your system Install your system Note You need these hardware components to install a body worn system: • System controller(s) • Docking station(s) • Body worn camera(s) • A computer • Network cables • We also recommend using a UPS (Uninterruptible Power Supply) to avoid unexpected system shutdowns. 1. Connect the system controller to your network. 2. Connect the docking stations to the Docking stations ports on the system controller. 3.
Axis body worn solution Configure your system Configure your system Access AXIS Body Worn Manager for the first time Note Use AXIS IP Utility version 4.14 or later. 1. Find the system controller on your network: 1.1 Go to axis.com/support/downloads and download AXIS IP Utility. 1.2 Start AXIS IP Utility. 1.3 Use the serial number, that you can find on the underside of the system controller, to locate the system controller in the list. 1.4 In the search result list, double-click your system controller.
Axis body worn solution Configure your system generated in your content destination. For information about how to generate the connection file, please refer to the user help in your content destination. Note • The body worn system pushes changes to the content destination, for example when you add, remove, or change a user, or when you change a camera name. This type of communication is one way, which means that the content destination doesn’t push corresponding changes to the body worn system.
Axis body worn solution Configure your system 4. Enter Camera settings. 5. Enter Recording settings. 6. Click Save. Example - Camera settings for user group 1 on page 8 and Example - Camera settings for user group 2 on page 8 show how different camera and recording settings can be used to create camera profiles for specific needs. Example - Camera settings for user group 1 The following needs were identified for a user group: • Get maximum image and audio quality.
Axis body worn solution Configure your system Need Recording settings Record continuously Resolution: 720p Audio: On De-select Optimize for post-processing: Mono Location tracking: Off Zipstream for bodyworn: On Camera settings Show that camera is recording De-select Allow stealth mode Turn off the microphone while recording Select Allow muting audio Create a user 1. Go to Users. 2. Click Add user. 3. Enter the required information and click Add user. Add cameras 1.
Axis body worn solution Configure your system 3. In the system controller list, click New. 4. In the Add system controllers list, select the system controller(s) you want to add and click Add. Certificates Certificates authenticate devices on a network, and enable encrypted web browsing using HTTPS. We recommend using certificates to securely connect to your body worn system. To securely connect to your body worn system: 1. Create a certificate signing request 2.
Axis body worn solution Manage users Manage users Transfer a camera to a different user Important Assigning a camera to a different user may affect the user structure in your content destination. Make sure to update the user structure there as well if needed. 1. Assign a camera to a user on page 9 2. Go to your content destination and make the required changes to the user structure. Delete a user 1. Go to Users. 2. Click the user you want to delete. 3. Open the context menu . 4. Click Remove.
Axis body worn solution Manage your system Manage your system Change password 1. Go to Settings > Password. 2. Enter your old password and your new password. 3. Click Save. Download system report You can download a system report from your body worn system. Axis support uses the system report for troubleshooting. 1. Go to Support > System report. 2. Click Download system report. 3. Send the file to Axis support.
Axis body worn solution Manage your system 4. Click Remove. Replace a camera 1. Dock the camera that you want to replace. 2. Wait for the storage LED on the camera to turn green, which means that all recordings are transferred. 3. Open AXIS Body Worn Manager and remove the camera that you want to replace, see Remove a camera from the body worn system. 4. Undock the old camera. 5. Add the new camera to the system, see Add cameras. 6. Assign the new camera to the user, see Assign a camera to a user.
Axis body worn solution Manage your system 5. In the Master key step of the system setup, click upload an existing master key. 6. Enter your master key passphrase. 7. Click Select file and select your master key. 8. Click Upload. 9. Finish the system setup. 10. Access your remaining system controllers and click Factory default. 11. Extend the system with all system controllers. 12. Unlock cameras. Unlock cameras To unlock a camera: 1. Go to System status. 2. Under Cameras, click Locked. 3.
Axis body worn solution System controller user guide System controller user guide Number Name Description 1 Status LED Green: The system controller is ready to use. Amber: Storage warning. Less than 8% storage left. Red: General warning. Connection with Content destination failed, or storage error. 2 Power button See table below. 3 Storage LED Green: Standby Flashing green: Accessing storage Red: Storage error I want to...
Axis body worn solution Camera user guide Camera user guide Product overview 1. Power button 2. Front recording indicator 3. Display 4. Top button 5. Function button 6. Camera lens 7.
Axis body worn solution Camera user guide Number Name Description 1 Docking status Green: Camera is ready to use (battery charged, files transferred, software up to date). Pulsing amber: Battery charging, file transfer, software update (any combination of) is ongoing. 2 Recording status Green: Buffering video. The buffered video will be saved only if you press record. This means that you can access video that occurred up to 90 second before the event.
Axis body worn solution Camera user guide Daily use I want to... Action needed Information Turn on my camera Press the power button. The status LEDs pulse amber until the camera is ready for use. Then the operation status LED turns green. This takes about 15 s. Turn off my camera Press and hold the power button for 5 s. The camera vibrates and beeps. Start a recording Press the front button once. The camera vibrates, beeps and the front recording indicator turns on when the recording starts.
Axis body worn solution Camera user guide Ending a shift Important Always dock your body worn camera after a shift. This ensures that: • the camera battery is charged before the next shift • all content is uploaded to the system controller • the camera’s software is up to date • camera settings and user configuration is synchronized with the system • When you dock the camera, it restarts. After about 10 seconds the status LEDs start pulsing with amber light.
Axis body worn solution Camera user guide • Dry with a soft cloth to prevent water spotting. NOTICE TICE NO • Never use harsh detergents, such as gasoline, benzene or acetone, to avoid material degradation. • Never use abrasives of any kind to clean the camera. Charging the camera To charge the body worn camera, always use one of the following options: • AXIS W700 Docking Station 1-bay • AXIS W701 Docking Station 8-bay • 5 V DC output mobile phone charger, or power bank, with a USB Type-C connector.
Axis body worn solution Troubleshooting Troubleshooting If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support. Check System status System status gives you an overview of how the different components of your system - the cameras, the system controllers, and the content destination - are functioning. If your system is okay all components will show Okay. Messages are presented under the respective system component. To resolve a problem, click the message.
Axis body worn solution Troubleshooting Message Cause Solution of your body worn system. • Avoid docking cameras to the affected System controller until the problem is resolved. Content destination New There are new system controllers connected but not added to the system Add system controllers Authorization failed There is an incorrect signature in the connection file. The content destination won't accept uploads Try generating a new connection file, or troubleshoot your existing connection file.
Axis body worn solution Troubleshooting Behavior • No feedback • Camera doesn’t start What it means What to do The camera has run out of battery, or the camera is in shipping mode1 Add the camera in the body worn system, see Add cameras. Recording not possible, SW error or other operational error. Try the General troubleshooting steps. If the problem persists try axis.com/support. Faulty sensor camera, or body worn camera. Disconnect the sensor camera to eliminate body worn camera error.
Axis body worn solution Troubleshooting Behavior What it means What to do General error Try the General troubleshooting steps. If the problem persists try axis.com/support. Error when uploading content to the system controller Check he connection between the body worn camera and the docking station. Check the connection between the docking station and the system controller. Make sure that the system controller is okay, see Check System status.
Axis body worn solution Learn more Learn more Secure passwords Important Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password. The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.
Axis body worn solution Need more help? Need more help? Contact support Contact support at axis.com/support.
User Manual Axis body worn solution © Axis Communications AB, 2020 Ver. M1.66 Date: August 2019 Part No.
EU DECLARATION OF CONFORMITY Hereby, AXIS COMMUNICATIONS AB declares that the radio equipment type AXIS W100 BODY WORN CAMERA is in compliance with Directive 2014/53/EU. The most recent and valid version of the DoC (Declaration of Conformity) can be viewed at www.axis.com /en/product-certification. FCC Regulations: This device complies with part 15 of the FCC Rules.
operation of the device. This Class B digital apparatus complies with Canadian ICES-003. IC: 3919A-W100 IC Radiation Exposure Statement This EUT is in compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This equipment should be installed and operated with minimum distance of 0 cm between the radiator and your body.
Déclaration d'exposition IC Cet EUT est conforme aux valeurs SAR à la norme SAR pour le grand public ainsi qu'aux limites d'exposition non règlementée IC RSS-102 et a été testé selon les méthodes et procédures spécifiées par les Normes IEEE 1528 et IEC 62209. Cet appareil devrait être installé et utilisé en respectant une distance minimale de 0 cm avec votre corps.
particulière. Si l'utilisateur constate des interférences lors de la réception d'émissions de radio ou de télévision (pour le vérifier, il suffit d'allumer, puis d'éteindre l'appareil), pour les éliminer il devra prendre l'une ou plusieurs des mesures suivantes: Réorienter ou déplacer l'antenne de réception. Augmenter la distance entre l'équipement et le récepteur. Connecter l'équipement à une prise située sur un circuit différent de celui du récepteur.
